Claimed

LazyPay Complaints & Reviews

1
Updated: Jul 12, 2025
Complaints 511
Resolved
44
Unresolved
467
Contacts

File a complaint to LazyPay

Having problems with LazyPay?

File a complaint and get it resolved by LazyPay customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

LazyPay reviews & complaints page 25

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Prakriti Sunny
from Hyderabad, Telangana
Oct 1, 2018
Report
Copy

I had used lazypay an amount of 740rs on some occasion and had gone on a vacation for 14 days post that. When i got back they charged me a fee of 110 rs for 11 days. I'd left my phone back in india and wasn't aware of this. I received no email communication whatsoever about the same, all they did was send remainder messages everyday. Their helpline is literally useless, they have an automated message of being busy. I received a call today literally threatening me to pay. What # is this? Are these people even legal? I bet they aren't. I thought i'll just pay the due off and get done with this but the call today literally pissed me off. They don't have any right to call and # to me about freaking 800 bucks. I want them to call me back so that i can give them a piece of my mind. I am not paying up till their customer executive calls me.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    Manjit Hari
    from Bengaluru, Karnataka
    Sep 5, 2018
    Report
    Copy

    They've charged me an amount of 3090 on a transaction where the merchant hasn't received the amount. Trying to get through to them but can't. They continuously send messages and a fine is being charged of 10 a day and i still can't get through to them. Have sent the screenshots and everything to their mail. Spoken to a customer executive there once and he told he will revert back but haven't received any reply.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Aniruddha Chakrabarty
      Aug 21, 2018
      Report
      Copy

      Address: Bangalore, Karnataka, 560078

      Hello, i am getting continuous calls to clear lazypay balance on my mobile number [protected].
      I tried reaching their customer care but seems like its a recorded session playing "all our executives busy at the moment". I even sent them a mail asking them to clearly tell me what i need to pay and rather give me a call so that i can speak to someone, but still i haven't got any response from them.
      I don't remember using lazypay but only registered once. I dont know what balance they are asking for.
      More surprisingly, they are increasing 10rs fine on that balance everyday.

      Kindly help me in getting out of this.

      My email is aniruddha.[protected]@gmail.com
      HI,
      I'am getting continuous calls to clear lazypay balance on my mobile number.
      Unable to contact them.
      I used it for once some 2 or 3 months back to pay Act bill for around Rs. 760 and paid back immediately.
      I still didn't get my cash back 0f Rd. 150 till now.
      I dont know what balance they are asking for.
      More surprisingly, they are increasing 10rs fine on that balance everyday.

      Kindly help me in getting out of this.

      My e-mail is [protected]@yahoo.co.in
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        V
        Visha4
        from Nashik, Maharashtra
        Aug 8, 2018
        Report
        Copy

        Address: Pune, Maharashtra, 411017
        Website: lazypay.in

        They first charged me late fee 10 per day as a due after paying the actual amount and then when i complained about the service they waived off the due amount and then i had to repay again the amount of last order and the new order by combining it and they assured me the last amount will be refunded in 12 working days and see the person gets irritated due to this as you need to call them constantly and they have no solution to your problems and basically no one should use this lazypay at all. Worst service and payment gateway.
        Still my money isn't refunded.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Sunayana Bhowmik
          from Hyderabad, Telangana
          Jul 15, 2018
          Report
          Copy

          Address: Hyderabad, Andhra Pradesh, 500081

          Worst service and apps.If there is a due of some amount ...you are already charging fine...But the threatning messages are not the way you deal with customer.If a person is unable to pay the due...it dosent mean they are running away with your money...it may also suggest the person is also dealing with some personal problem wwith finance...Maybe the authority of lazypay can directly contact customer and clarify why he/she is unable to pay the debt...in place of sending threatning messages and mail
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            F
            Francis Fernan
            from Pune, Maharashtra
            Jul 6, 2018
            Report
            Copy

            Address: Pune, Maharashtra, 411040

            Hey friends.
            Please read my review before using lazy pay . I booked movie tickets of Rs 470 using lazy pay credit services. I thought lazy pay was a wallet of gateway to make payments from credit / debit / netbanking but they simply give out credit on mobile numbers. Anyways after one week of my transaction i started getting charged Rs 10 per day for every day. I waited for 3 days and paid the complete Rs 500.

            In short they are a company providing banking type services in private contract. They are not regulated by RBI becuase under RBI their charges would be illegal. If you use lazypay its between you and the company. There is no one to standup for you even if they charge you any amount. So before you use their services becareful as i would never trust lazypay and payu money from now till they improve on their culture.
            Hi Francis,

            Apologies for all the inconvenience caused to you. Please help us with your TXN id or the registered number via email at "[protected]@lazypay.in" and we shall help you further with the status.

            Regards,
            Team Payu
            (LazyPay)
            Helpful
            1 other people found this review helpful
            1 found this helpful
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              N
              nadnus123
              from Bengaluru, Karnataka
              Jun 29, 2018
              Report
              Copy

              By mistake, i registered on this portal for act. I did not advise them to make any payment but they made the payment for act of rs 808 because, i already paid act for 6 months. This resulted in the duplicate payment and they started sending mail/messages and calling me. The lazy pay service is a pain, everyday they started calling me and the messages they send were of harrassment. I was working with act to resolve this issue, but everyday they were adding a fine of rs 10.
              If anybody have authority. Please close this company.
              I am getting calls, messages, and emails for paying some due that I have already paid. It's irritating to receive constant reminders for something that's already done!

              I placed the order on 13th July, paid the amount on 18 July. And till noe (August 3rd)i have been getting these reminders to make the payment
              I have paid my due amount on time but still, I am getting calls and messages to pay the amount. Can I know why I am getting calls and messages every day? Every day they are adding 10rs extra and ask me to pay the outstanding amount. It's really irritating. Any kind of help will be appreciated.
              Helpful
              Found this helpful?
              2 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                U
                unique.vinit
                from Meerut, Uttar Pradesh
                Jun 23, 2018
                Report
                Copy

                Address: New Delhi, Delhi, 110033

                Dear sir,
                My name is vinit kumar my mobile no is [protected], i had booked a ticket by redbus delhi to etawah on[protected] chosed option book now pay letter unfortunately i droped the journey, my ticket was canceled after that i am being harrased by lazypay practically everyday by phone calls or by alert messages for paying rs.950/- and everyday they increase a fine of rs.10/-
                Now they are saying they will report to the credit beureau. I tried calling them several times but its only ivr number. I want to ask them what did i buy and what payment i have to make. I haver never used their services. If fraudently they have used my personal information while making internet payment.. Pls take severe action against such fraudesters,.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  H
                  Harshavardhan sanka
                  from Mirialguda, Telangana
                  Jun 19, 2018
                  Report
                  Copy

                  Address: Prakasam, Andhra Pradesh, 523186

                  I got daily calls from lazypay as need to pay due amount and threatened by saying cases against me.i dont know what lazypay is.
                  i am warning you lazypay.if this continues for next week .we see each other in consumer court.
                  i wish i see you there and got some fine from you by harassing me.
                  i think you dont know about me. iam practising law right now.i think your case is give me good experience and my educational fees

                  thanks lazypay
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Sarav54
                    from Mumbai, Maharashtra
                    Jun 18, 2018
                    Report
                    Copy

                    Address: Bangalore, Karnataka, 560027
                    Website: LAZYPAY pmny.in/XIQgUhz3tT31

                    Since 1st week of June i am getting frequent innumerable Phone calls of recorded voice and SMS demanding to remit amount reported to be outstanding Rs 1411/- . Though reply message is sent seeking clarification, however the message is returned undelivered. Presuming it is spam the numbers were blocked and the agency is trying with various numbers and torturing and threatening stating that it will be reported to credit bureau to degrade the credit rating. First of all I do not know why the demand is araised and there is know physical call explaining clearly the demand of the claim. I could not reach them either by phone calls or SMS nor any communicative address. kindly guide us and advise. SMS demanding to pay us giving the following url address https://pmny.in/XIQgUhz3tT31 prompting for payment channel.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      Ptush
                      from Delhi, Delhi
                      Jun 16, 2018
                      Report
                      Copy

                      Lazypay is unnecessary harrassing regarding some transaction which was never done by them!
                      Continuous messages and calls - threats to report to credit bureau! I have never even heard of this nonsensical app and suddenly they are harassing non stop to the point that i decided to break connection with my internet provider because lazy pay is using them as an excuse.
                      Prove it that we owe money to you else get the # out of our lives!
                      +1 photos
                      Helpful
                      8 other people found this review helpful
                      8 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        abhas verma10
                        from Chennai, Tamil Nadu
                        Jun 15, 2018
                        Aug 1, 2023
                        This thread was updated on Aug 1, 2023
                        Report
                        Copy

                        Dear sir, i m being harrased by lazypay practically everyday by phone calls or by alert messages for paying rs.836/- and everyday. Now they are saying they will report to the credit beureau. Ihad no idea what this is. I was cheated badly by lazy pay and redbus. Many people are falling prey to this bloody lazypay services. Pls take severe action againt such fraudesters. This is mental harassment.

                        A wrong transaction on redbus was made on the 18th of may, 2018. The payment was made through lazypay. On receiving a notification on my mobile i mailed lazypay and redbus to look into the matter. Redbus refunded just 50% money. The decent thing to do would be to stop the late fee charges till the issue is solved. But no, the constant incessant mails and calls for the payment and none for solving the issue, shows what a scam payu is running. Lazypay is a huge mistake and should not be used by anyone even by mistake. Ts high time for the consumer department to take legal action aginst this fradulent company.

                        My email id is [protected]@gmail.com
                        Hi Abhas,

                        Your concern has already been addressed over the email sent by you under the case number 02984879. Revert to the same for any more help or support.

                        Regards,
                        Team PayU
                        (Lazypay)
                        abhas verma10's [Complaint's author] reply, Jul 4, 2018
                        I am not satisfied by your your replies
                        I never used lazypay why calling and messaging me regarding outstanding.

                        lazypay lazypay making everyday by phone calls or by alert messages for paying rs.875 - Comment #3295212 - Image #0
                        I never used lazypay. Always harassing by making calls... kindly take action on them. As my father is police commissioner if things does not addressed then i ll file harassment case on lazypay CEO
                        Helpful
                        10 other people found this review helpful
                        10 found this helpful
                        3 Comments
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          J
                          Jayasaktian
                          from Chennai, Tamil Nadu
                          Jun 10, 2018
                          Report
                          Copy

                          Address: 600035

                          Dear sir, i m being harrased by lazypay practically everyday by phone calls or by alert messages for paying rs.836/- and everyday. Now they are saying they will report to the credit beureau. I tried calling them several times but its only ivr number. I want to ask them what did i buy and what payment i have to make. I haver never used their services. If fraudently they have used my personel information while making internet payment.. Pls take severe action againt such fraudesters,. Many people are falling prey to this bloody lazypay services. They want to cheat... I have blocked more than 20 mobile and landline no. Of lazypay, like 804813...8048766..2248770..22488... I dont no how much no. They have... Who is going to take action against them. There is relationship with them in any reason or transaction. How they got my mobile no. And where. What trai doing regarding this? Trai escaped from mobile no. Complaint in their portal. The people where will they go, trai expecting to go directly the honorable prime minister or tell-communication ministry of india or his excellency president. Waiting who will reply
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            remi123 @gmail.com
                            from Mumbai, Maharashtra
                            Jun 3, 2018
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Thane, Maharashtra, 401107
                            Website: pmny.in/NItMHWtNtque

                            Dear sir, i m being harrased by lazypay practically everyday by phone calls or by alert messages for paying rs.535/- and everyday they increase a fine of rs.10/-
                            Now they are saying they will report to the credit beureau. I tried calling them several times but its only ivr number. I want to ask them what did i buy and what payment i have to make. I haver never used their services. If fraudently they have used my personel information while making internet payment.. Pls take severe action againt such fraudesters,. Many people are falling prey to this bloody lazypay services. They want to cheat peop[le. Its high time for the consumer department to take legal action aginst this fradulent company... Lazypay or pmny.
                            -
                            Jun 3, 2018
                            Complaint marked as Resolved 
                            https://pmny.in/zw8t9.app.goo.gl/QjHt.., .phone calls from the following numbers..80048766029, 08048130472, 08048766028, 08048766036. please resolve my complaint, not yet resolved.
                            Jun 03, 2018
                            Updated by remi123 @gmail.com
                            Lazypay — dont have any product

                            1 Review
                            remi123 @gmail.com on Jun 3, 2018 Mark as Resolved

                            Dear sir, i m being harrased by lazypay practically everyday by phone calls or by alert messages for paying rs.535/- and everyday they increase a fine of rs.10/-
                            now they are saying they will report to the credit beureau . I tried calling them several times but its only ivr number .I want to ask them what did i buy and what payment i have to make. I haver never used their services. if fraudently they have used my personel information while making internet payment.. Pls take severe action againt such fraudesters, . Many people are falling prey to this bloody lazypay services.They want to cheat peop[le. Its high time for the consumer department to take legal action aginst this fradulent company...lazypay or pmny.
                            Jun 03, 2018
                            Updated by remi123 @gmail.com
                            Lazypay — HARRSEMENT FOR MONEY DONT WHAT PAYMENT THEY ARE ASKING

                            1 Review
                            remi123 @gmail.com on Jun 3, 2018 Mark as Not Resolved

                            Dear sir, i m being harrased by lazypay practically everyday by phone calls or by alert messages for paying rs.535/- and everyday they increase a fine of rs.10/-
                            now they are saying they will report to the credit beureau . I tried calling them several times but its only ivr number .I want to ask them what did i buy and what payment i have to make. I haver never used their services. if fraudently they have used my personel information while making internet payment.. Pls take severe action againt such fraudesters, . Many people are falling prey to this bloody lazypay services.They want to cheat peop[le. Its high time for the consumer department to take legal action aginst this fradulent company...lazypay or pmny.
                            They are keep on sending the reminder messages and calls to pay the amount. I do not have any due amount to pay. It is really annoying.
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              T
                              tisha bhattacharjee
                              from Visakhapatnam, Andhra Pradesh
                              Jun 1, 2018
                              Report
                              Copy

                              Address: 560083

                              A fraudulent transaction on redbus was made on the 4th of may, 2018. The payment was made through lazypay. On receiving a notification on my mobile i called lazypay and redbus to look into the matter. Redbus backed out saying it was not there business.
                              And lazypay has no complaint mechanism. Inspite of repeated mails they ahve not yet got back to me. The decent thing to do would be to atleast contact the customer and help solve the issue. Or atleast stop the late fee charges till the issue is solved. But no, the constant incessant mails and calls for the payment and none for solving the issue, shows what a scam payu is running. There is no place to raise a chargeback and there is no way to get respite from these cheaters. Lazypay is a huge mistake and should not be used by anyone even by mistake.
                              Hi Tishaa,

                              We would like to inform that, the repayment of Rs. 1547.3 has been updated in our records on[protected].

                              The payment against transaction LPTXID[protected] done on 4th May 2018 is successful at LazyPay and the funds have been remitted to Redbus's account.

                              For any refund/service/cancellation/delivery related issue, we request you to get in touch with Redbus. Please find below contact details of Merchant: -

                              The transaction reference No is - [protected]
                              Helpline number:[protected]
                              Email ID: [protected]@redbus.in / [protected]@redbus.in

                              Further, for any queries feel free to write to us, we will be glad to assist you. You may also call us at[protected] for further assistance. We are available Mondays to Saturdays 10 AM to 7 PM.

                              Regards,

                              Team PayU(LazPay)
                              Oreder zomato cash pay lazy pay order cancelled but not credited amount in my account lazy pay so I complaint lazy pay costumer care

                              constant payment reminders and increase in fee charges in spite of issue being under inspection - Comment #3131625 - Image #0
                              Helpful
                              Found this helpful?
                              2 Comments
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Sankhadeep
                                from Mysore, Karnataka
                                May 28, 2018
                                Report
                                Copy

                                Address: 560047
                                Website: www.lazypay.in

                                I have never used their service. I probably would have registered on their app/website. I have been getting incessant ivr calls three to four times. Everyday for making a payment of inr444.

                                This is so frustrating. Can anyone please suggest how to stop this menace once and for all?

                                This is mental harassment.

                                Sankhadeep
                                Email: abhishek. [protected]@gmail.com
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Sarath Pockyarath
                                  from Kottayam, Kerala
                                  May 13, 2018
                                  Report
                                  Copy

                                  Lazypay, payu mobile portal, sends out threats of legal action by sms. But there is no feedback mechanism in their messages for lodging a complaint or raising a query regarding their services.
                                  A few questions.
                                  Is this some kind of nigerian hoax.
                                  Is this a debt trap, designed to fleece the unwary.
                                  Who is payu?
                                  What is this organisation
                                  How authentic is their services.
                                  How secure is their payment portal. How is user privacy and information secured.
                                  How does one know whether payment was really made.
                                  Where are the receipts.
                                  Who pays who.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Amit@27
                                    from Hyderabad, Telangana
                                    May 2, 2018
                                    Report
                                    Copy

                                    Address: Hyderabad, Andhra Pradesh, 500084
                                    Website: lazypay.in

                                    Hello,

                                    I have got fed up with this lazy pay
                                    Why you first pay from your pocket, did lazy pay took a confirmation that they will first pay from there account and then they will ask us to pay
                                    Now they are sending the messages of late payment charges at the rate of rs. 10 per day
                                    My bill amount was rs 1152 /- and then a cash back of rs 100 /-
                                    So total it should be 1052 /- and i was willing to pay
                                    But not now reason they make a unnecessary calls during the day and unnecessary messages at least 3-4 times a day
                                    Now the total bill amount after including late payment charges it is now rs 1182 /-
                                    So total late payment charges of rs 130 /-

                                    I am not going to pay a single penny reason been the disturbance it has created in my personal life
                                    I will sue them in the india court
                                    My dad is being harassed by this Lazy pay company. Several calls & messages asking to pay for something he has no clue about. He's doesn't even know what is lazy pay. Plz take strict action against these ppl. Don't even know what this is.
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      D
                                      desianimator
                                      from Pune, Maharashtra
                                      Apr 25, 2018
                                      Report
                                      Copy

                                      Address: Bangalore, Karnataka

                                      I have cleared my bill for the month of april by mistakenly two times because of your messages and continuous phone calls. Before sending messages are phone calls please make sure whether the customer cleared the bill are not. Also i tried calling your number to inform but it is not getting connected.

                                      Again i am informing that my bill was cleared.
                                      I did'nt use this app to pay bills. But i am receiving daily phone calls and messages that the amount is due and also everday adding Rs.10/- as a late fee charge. This is stupid app not able contact the right person. Pls guys don't use this app for the payments.
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        N
                                        nagak0422
                                        from Hyderabad, Telangana
                                        Apr 14, 2018
                                        Report
                                        Copy

                                        Website: lazypay.in/?utm_source=google&utm_medium=cpc&utm_campaign=Pfx_LazyPay_Srch_Brand_Exact&g

                                        Lazypay gave 412 rs billpay for net and i don't know who used my credentials to pay bill now lazy pay sending alert include interest per day 10rs not an such easy interest now total is 522rs tried to customer care to speak the same no one connecting call and no prior intimation for 10 rs interest now they sms that they will send demand legal notice
                                        Apr 15, 2018
                                        Updated by nagak0422
                                        They are sending blackmail emails pls do any action regarding this although I agreed to pay principle amount with out interest
                                        Kindly help on this
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit