Levi's India Complaints & Reviews

I purchased a shirt from Levis official website and i have returned the shirt.
But still I haven't received any mail from them to initiate refund and tried to contact them about refund issues but no use.
they wont reply neither through call nor from mail.

My return product was picked on 19th Dec 2022. But I have still not received refund amount for Order No: IND[protected]. The return product was picked more that 13 days ago and despite multiple follow ups over emails I have not received any update on this..

The Toll free number of the website is useless.. always says all heroes are busy and they will call back but till now no-one from Levis call or provided any update on my refund.

Regards:
Ramesh
Email:ramesh.[protected]@hotmail.com

My return product was picked on 19th Dec 2022. But I have still not received refund amount for Order No: IND[protected]. The return product was picked more that 13 days ago and despite multiple follow ups over emails I have not received any update on this..

The Toll free number of the website is useless.. always says all heroes are busy and they will call back but till now no-one from Levis call or provided any update on my refund status. on my order status is still shows "Return Picked"

Regards:
Ramesh
Email:ramesh.[protected]@hotmail.com

I order a pair of shoes from levis.com. My order number is IND[protected]
As I had size issue so, I returned it and asked for the refund.
Few days after a delivery guy came for pick up and took the item. Within a day I got a mail from the customer service asking for the details of bank for the refund.
After providing all the details, they said they'll be forwarding to the account department.
Now it's been more than 10 days I haven't received my refund. They don't answer my mail, don't pick the call.
I want my refund. They can't keep my money this much longer .

I returned 2 items (2 separate return requests). Courier services picked up the items. But I got refund for only one item. But the website shows that the refund is complete. I contacted customer support but no response.
Order Number: IND[protected]

I bought a Levis Jacket form Ajio on 21st November. It seemed good and I liked the quality. But yesterday when I washed it it lost its color and now it looks like it's years old. I can't were it now. Just after a month of buying. Very very disappointed.

I was placing my order today on the levi’s app. i paid for the shoes via my google pay app and the amount was deducted from my bank account but no order was placed. please help me out and kindly help me get my deducted money back.
below are the proof’s attached.

I bought a levis jeans for 3k and it started forming bubbles on the first wear. It's really dissapointing to face this. After paying a hefty amount for just a jeans. I have complained twice on their customer care number, they said to visit the store. They say, it depends on your and store people's mutual understanding. What is this answer? I would not recommend anyone to buy levis, if this is the behaviour they are upto.

I order a pair of shoes from levis.com
As I had size issue so, I returned it and asked for the refund.
Few days after a delivery guy came for pick up and took the item. Within a day I got a mail from the customer service asking for the details of bank for the refund.
After providing all the details, they said they'll be forwarding to the account department.
Now it's been more than 10 days I haven't received my refund. They don't answer my mail, don't pick the call.
I want my refund.

I had placed return request for wrong item that they delivered, but no executive has come to pick them
Pla initiate the service and refund asap

I haven't got refund for this order IND[protected]. The order was picked on 14 September but they haven't initiated any refund yet. Every time I mail them they revert back they've forwarded it to the finance team and they need some more time. How much time they want I don't understand

This is really sadening I've been trying to connect with customer care but no one is replying. Each time I ask for an update they ask me to wait and they've forwarded it to the finance team . For this order INDO00604497. It was returned on 14 September and it's been a month i haven't got my refund .

I bought a tshirt from levis store in lulu mall lucknow its color got fade after 2-3 washes.
Please admire my request so that I can get refund of exchange of the product

I need to return a product that I received yesterday but mo option is showing
Tried reaching customer care but ko response

I can place the order 20th september still now not received my order ..my order number IND[protected] leather belt ..my mobile number [protected] my name is Sarvar Mohammad.. many times I raised the complainant to customer care service very poor service my product not given I'm asking many times. But customer care service person saying sir we can't give the delivery..we can give the refund..still not received my product or not received my amount.. I'm asking one question ..with out given delivery how can do return...I'm confused... my patience is gon that's reason I can put mail pls I hope pls reslove this issue...I'm waiting for my product or my refund amount...pls reslove this issue

Ive purchased jeans from levis from kanpur z square mall store ive done the payment of 3799 and it is deducted from my account 2 times so please payback my amt
Im sending you my bank statement
My order is [protected]
Ive done this transaction on 18/09/2022

I had taken 4 jeans from Levi's shop at infinity Mall Malad West Mumbai on 18/7 /2022 recently when I wore one of the jeans it was shocking that the colour of the jeans was coming out due to which my clothes and my bag also got spoiled and the said colour even spoiled my sofa there after I checked the other jeans which was dark in colour and the same thing was happening to the other jeans also I have kept the jeans intact without removing the tag and I can show it to you whenever the same is called for this jeans are all of substandard quality and due to which my bag and my sofa has been applied and the stress which has caused to me which needs to addressed by the company due to which the faith which I have in Levi's jeans co has been tarnished by the company I request the company to take necessary action for the same failing which I would move the consumer court and even published the same on social media about the quality of the change hope you will do the needful in this case

Yesterday i have done a purchase of 3358/- from ghitorni levis store outlet. When i asked for the bill they said that you'll receive a soft copy through your mobile phone. But i haven't recieved any soft copy. I have nothing related to the purchase. They haven't given anything.

This is experiencing this issue second time i have ordered online few sets of Jean's placed a week before and not yet delivered, if i see the tracking status it shows pickup not done, and customer service is not providing proper reply. Customer service say they will call back in an hour and will never turnup.
Last time I waited for the order for almost 20 days and finally cancelled it. During cancellation customer service will mention the reason as "on customer request", instead of mentioning the actual issue of theirs.
Levis has the worst customer service.
I will never order or recommend any one for this product.

I had visited the levis showroom at Grand central Mall seawoods ..The experiencd was pathetic since awful customer service ...When i visited a lady executive and a junior sales executive were showing me my required jeans ..I had to shop 2 jeans ..total shopping expected was 9000 plus ...They both were about to givr me jeans for trail of my size ...all of a sudden Atish a sr sales executive cut there interaction with me sending them ..again started asking me what do i require ...I said i had briefed these two ...they should hv continued with me ..why have u barged in ..and for what i should brie[censored] again ...his answer was both wanted ti go for tea break ...Very unfortunate and pathetic behaviour ..He should have taken brief from his collegues instead probing me from begining ...The shop manager was also very numb, no interaction ..he cud have stepped from his desk to show the client what reqd but he didnt make an effort to talk ...Suggest please shut down the shop or penalise Mr Atish and his supervisor for their pathetic behaviour