Life Insurance Corporation of India [LIC] Complaints & Reviews

I am receiving text messages from an agent called saurabh shah (shresh) regarding policy details, i have been telling him to stop sending messages but he never does, i have also blocked his number several times, everytime he uses a new number to send the messages, following are the numbers that he uses: [protected], [protected], [protected], [protected], [protected], [protected], [protected]. [protected].
When i called him to stop sending sms he abused me, i told him i will complain to the police so he says do what you want to do.
I would like someone to look into this matter as it is against my wish that i am receiving sms's

Pl provide lic receipt of policy number[protected] paid on15/06/2016.
Payment is deducted from account but not received receipt

Policy No[protected]New Bima Gold)
Sum assured under basic plan-50000/-
Term 16 yrs
after 4 yrs @15% the amount may be Rs.7500/-
but Lic pay to me only 5950/
Branch Ghatal, Paschim Medinipur, West Bengal.
Plz clarify the matter

KOUSHIK KOLE

My uncle mr. Surendra sharma is a lic agent. He took home loan from lic under loan for agents scheme.

Loan no: 82001399/1

We are now taking loan against property from other bank, for that purpose we need list of documents letter and foreclosure letter to proceed.

We sent our office person with a authority letter, on this point the babu sitting there asked mr. Surendra sharma to come personally. Next day my uncle went, on which he received answer as that they want letter from the bank which is giving loan, then they will give the requirements in half an hour.

On 20.07.2016 we give them bank letter and a request letter, on which the officer replied that his vehicle is towed by rto so he is busy there and asked to come tomorrow.

On 21.07.2016 we again visited the office for the letter on which we got a reply from the babu that officer is not in office.

Today 22.07.2016 again we received a reply that officer is not in office, he is busy in sports tournament, and talked to us very rudely and asked to come on monday.

Due to this my loan disbursement is being delayed which is causing me monetary losses in my business. Who is responsible for this.

This incident is of lic main office, lic square, nagpur, maharashtra

I have paid a premium of Rs 6564/- on line on the 20th july 2016 against the policy no[protected], but till date no receipt was issue to me, Kindly issue the same as early as possible.

Thanks.
Marvin

I, anubhav acharya has purchased a policy on 18.5.16 with annual premium of 25, 000/- but i havent received the bond paper yet. my policy was said to b linked with delhi hq but the reciept given to me was of bareily region. i am unable to trust this reciept and want to cross check it. i hav the phone numbers of all d agent i have talked to. kindly look into the matter and take some actions if it is fraud. an immediate, active and positive...

I was about to receive my survival benefit of policy no:[protected] in june 2016. i've completed all the required documentation for the claim in june 2016. however so far i've not received my benefit of rs.75, 000/- approx.

When i contacted branch office 88j they do not pick up the call or the line is engaged. so very poor customer care response from the team.

Dear sir,
I had paid the lic premium of rs. 1531 for policy no.[protected], rs. 3400 for policy no.[protected] and rs. 1470 for policy no.[protected] through on line. But, i had received the policy no.[protected] receipt only and the other policy receipts are not yet received till now. I request your good office, pl send the same at the earliest to my e - mail [protected]@gmail.com.

Regards,
C. Mourthy,
No.14, second main road, aravindar nagar, ariayankuppam, puducherry-605007.

I have paid my premium online on 28/06/2016 of Rs.8669 against my policy No.[protected] but paid receipt / acknowledgement still not received. Please see and mail me paid receipt.

Apropose above policy have been submittes for payment of vested value in feb 2016 and become matured on 09march 2016. But itis not processed till yet,

Please expedite the process and make its payment to me .

Thanks

P.D.Gupta
2 M 6 Talwandi
Kota 324005

Yesterday i. e. 16/07/2016 i tried to pay the requisite amount of premimum of two lic policies by logging into lic website but the transactin through credit card took long time to complete. by the time the browser could take me to the lic website the lic website showed "session expired". the amount paid is not reflected on their website also. i haven't received any receipt from lic regarding the payment. perhaps it's a software glitch which they have to fix. please help m in this regard.

Thank you
Asesh k tripathy

My policy no[protected] dated[protected] for rs 50, 000/- has already been matured on[protected] but till today, maturity value has not been credited to my saving bank account no. [protected] maintained at p b b doctor's colony branch patna. i have also to advise that i have taken a loan against the aforesaid policy. so the maturity value should have been credited after liquidating the loan amount together with interest but then also the rest maturity value has not been credited to my account as yet. as result of which i have been suffering from loss since[protected] due to non-payment of the matured value of the policy no.[protected] cause to negligence of the branch manager of the life insurance corporation of india, branch - 1, sector-iv, bokaro steel city, bokaro (jharkhand). the policy is in the name of nand kishore singh & keshraj devi.

I hold a policy from lic which i have taken from varanasi.
Policy no. is[protected].
I have my contact details with lic because of this reason.

Today i got a call from so called lic agent and he was knowing that i am existing customer of lic and holding polict.
Initialy he tried to convince that he want to discuss something related to my exingsing policy and wanted some personal information like dob etc.

When i requested for his identity he denied. but still he was claiming to be from lic and wanted me to go for a new policy.

When i said that i am not interested in any new policy, the guy talking to me started mis-behaving and abusing. offcourse some hard arguments happened after that but he never revealed his identity.
Please look into the matter. such people are tarnishing the general image of lic india.
The mobile no. from which he called is [protected].

Please look into the matter and confirm if the above mobile no. belongs to some official of licindia.

Also i expect some minimum responsibility from lic that such a esteemed organization will not share my contact details and other information to irrelevent people.

A policy[protected] that i had purchased in lic on single premium in year 2006 was matured on 27th may 2015 @ lic branch 115 in cp, new delhi. there was no communication whatsoever from lic during the course of the policy whether to do with the administration charges or on the policy maturity date e. t. c and it was my initiation to reach them a day before the maturity to comply with the formalities.

On reaching them due to the delay in remitting the maturity proceeds, lot of surprises were thrown in like 1) retrospective effect of a regulation for policy issued much earlier. 2) restricting the opt out to compulsory re investing, 3) administration charges adjusted without intimation 4) undercutting on upfront disbursement e. t. c.

The branch manager gave me two options: either to accept for upfront disbursement with 3% deduction on the matured amount or fully payment after a month. i had opted for full payment with out any deductions and waited for over a month and now there is response.

The lic website as well as the customer support desk are of no help and the branch telephone number is not available with the lic auto complaint tool.

The concerned staff @ lic branch is either on leave or does not respond to calls. is this customer friendly service that the prime minister of india talked about in his recent maan ki baat program???

I submitted a claim (claim ref. no.[protected] for hospitalization with lic of india. i had an infection which was not getting cured via opd and hence i got admitted. i was hospitalized between 27 jan 2016 to 30 jan 2016. i had submitted all the required documents for pre and post hospitalization. however, all that was reimbursed to me was daily cash benefit for 2 days.

The explanation provided to me was that i was eligible only for the daily cash benefit. the expenses for medicines, bed charges, etc are not applicable as i did not undergo any surgery.

Additionally, the policy document/ terms & conditions doesn't mention any of the above explanation. the document only provides the list of diseases not covered. no where in the document, it is mentioned that if one gets admitted and surgery is not done, the charges like medicines etc will not be eligible for claim. i was also not given the clause number based on which my hospitalization was discarded.

Kindly help in assisting me to resolve this issue.

Regards,
Ramya
([protected])

Sir,
1-i am diptimayee swain having lic policy no[protected] have done online payment of lic renewal payment on your lic eservice by entering username and passward. i am doing payment through internet banking of state bank of india. my renwal amount 897 cutting in my account and a tranction id 04418471 generated. and in the screen show that payment suceesfully.

2-but a link provided below to download acknowledge of payment when i click on that link it show error.. and my payment is not updated on my onlice lic esercice.

3-897 ruppes already cut my account

4-the online payment recipt atteched to yorur further action

My son n.prince ebenezer has obtained a money back jeevan surabi
policy, policy no.[protected], . The policy has been obtained from
Tirunelveli Unit II Branch, Tirunelveli Division. The premium payment
through online is considerably delayed. Due to this one quarterly
premium payment has been paid belatedly across the counter with
penalty. please save our souls.

with regards,

D.Navamani Arputharaj

One year before i requested to mr. Anjesh kumar to close this policy
But he informed that if i surrender now then amount will be deducted
And if i will surrender after three year completion of policy then
Approx 5 % amount will be deducted which is better option.
And bond was also not available to me.

So last year again i have paid the premium after discussion with
Anjesh kumar and policy agent.

Now bond received after three long years and i request mr anjesh to
Close the policy and asked about surrender value then i got reply from
Him that it will be 30 % of total amount of your submitted amount.

I did not recieve my bond upto three years.
And then mr. Anjesh misguide us to pay premium for one more year to
Get good return.

Why such kind of cases happening here in this policy when as per lic
Policy person can cancel the policy if he did not receive the bond
But mr anjesh misguide and said it is not possible and i have to wait
For three year completion.

When bond received now saying some other story.

I am holding 5-6 policy from lic since 15-16 years but in this policy
O many issues created.

My request to all of you senior person to please look into this matter
And please provide my refund.

Policy no[protected]
Name harleen kaur
Policy bima bachat
Survival benefit of rs 3750 which was due from january 2016, has net been revived till date despite of all documents submission was done long time back.
When contacted the required staff was on leave for about 2 weeks nad when contacted again the staff told to enquire after a month.
No there is no response from their side and no body could be contacted regarding the policy.
Can consumer form help me out.

No one is giving any response yet.

Even irda? it's very shocking
No one is giving any response

No revert till date from the lic branch manager of brahmapuri, and other below mentioned regional branches. may i know why?

Is it takes 1 month to delivered my endorsement documents in the local area itself about 3 kilometers?.

I haven't received any letter from lic after 1 and half month.

Kindly provide us soft copy and hard copy also on priority

I haven't received my endorsement letter from lic after 1 and half month.

As per trail mail


— original message —
From: fulkamble, sanghapal
Sent: 13/07/2016 8:51 am
To: '[protected]@irda.gov.in'
Subject: re: change in communication address of policy number[protected]
Importance: high

Dear irda team,


No one is giving any response yet.

Even irda? it's very shocking


Best regards,
Sanghapal fulkamble
Tata aig general insurance co ltd.


— original message —
From: fulkamble, sanghapal
Sent: 12/07/2016 12:32 pm
To: '[protected]@irda.gov.in'
Subject: fw: change in communication address of policy number[protected]
Importance: high

Dear irda team,


No one is giving any response

No revert till date from the lic branch manager of brahmapuri, and other below mentioned regional branches. may i know why?

Is it takes 1 month to delivered my endorsement documents in the local area itself about 3 kilometers?.

I haven't received any letter from lic after 1 and half month.

Kindly provide us soft copy and hard copy also on priority


Best regards,
Sanghapal fulkamble
Customer support team
Tata aig general insurance co ltd.


— original message —
From: fulkamble, sanghapal
Sent: 09/07/2016 4:54 pm
To: '[protected]@licindia.com'
Subject: fw: change in communication address of policy number[protected]
Importance: high


Dear sir,


No revert till date from the lic branch manager of brahmapuri, and other below mentioned regional branches. may i know why?

Is it takes 1 month to delivered my endorsement documents in the local area itself about 3 kilometers?.

I haven't received any letter from lic after 1 and half month.

Kindly provide us soft copy and hard copy also on priority


Best regards,

Sanghapal fulkamble

[protected]

— original message —
From: fulkamble, sanghapal
Sent: 04/07/2016 6:30 pm
To: '99h, brahmapuri, nag'; 'mm. [protected]@licindia.com'; 'mm. [protected]@licindia.com'; 'mm. [protected]@licindia.com'; 'mm. [protected]@licindia.com'; 'mm. [protected]@licindia.com'
Subject: re: change in communication address of policy number[protected]
Importance: high

Dear team,


No revert till date from the lic branch manager of brahmapuri, may i know why?

Is it takes 1 month to delivered my endorsement documents in the local area itself about 3 kilometers?.

I haven't received any letter from lic after 1 month.

Kindly provide us soft copy and hard copy also on priority


Best regards,

Sanghapal fulkamble


— original message —
From: fulkamble, sanghapal
Sent: 22/06/2016 4:08 pm
To: '99h, brahmapuri, nag'
Subject: re: change in communication address of policy number[protected]

Dear manager,


Is it takes 1 month to delivered my documents in the local area itself about 3 kilometers?.


Best regards,
Sanghapal fulkamble
Tata aig general insurance co ltd.

— original message —
From: fulkamble, sanghapal
Sent: 22/06/2016 8:52 am
To: '99h, brahmapuri, nag'
Subject: re: change in communication address of policy number[protected]

Dear manager,


Kindly provide me dispatch details that i can track from my end.


Best regards,
Sanghapal fulkamble
Tata aig general insurance co ltd.


— original message —
From: 99h, brahmapuri, nag [mailto:[protected]@licindia.com]
Sent: 21/06/2016 5:37 pm
To: fulkamble, sanghapal
Subject: re: change in communication address of policy number[protected]

Dear sir,
We have already sent status report at your new address.
Today we again sent the same.
With regards,

Branch manager
Bramhapuri b. o.
_
From: fulkamble, sanghapal [sanghapal. [protected]@tata-aig.com]
Sent: monday, june 20, 2016 2:45 pm
To: 99h, brahmapuri, nag
Subject: re: change in communication address of policy number[protected]

Dear team,


I haven't received any letter from lic after 1 month.


Kindly provide us soft copy and hard copy also on priority


Best regards,
Sanghapal fulkamble


Tata aig general insurance co ltd.

— original message —
From: 99h, brahmapuri, nag [mailto:[protected]@licindia.com]
Sent: 08/06/2016 10:01 am
To: fulkamble, sanghapal
Subject: re: change in communication address of policy number[protected]

Sir,

After necessary changes we will provide you the copy of the same by post.

Regards,

Branch manager,
99h.
_
From: fulkamble, sanghapal [sanghapal. [protected]@tata-aig.com]
Sent: tuesday, june 07, 2016 8:31 pm
To: 99h, brahmapuri, nag
Subject: re: change in communication address of policy number[protected]

Dear branch manager,


I have been to your bramhapuri branch and i have made two applications,

1) transfer of policy 2) change in communication address.


Will i get any endorsement letter?


Kindly give me any proof that the details have been updated.


Best regards,
Sanghapal fulkamble
Tata aig general insurance co ltd.


— original message —
From: 99h, brahmapuri, nag [mailto:[protected]@licindia.com]
Sent: 16/05/2016 4:45 pm
To: fulkamble, sanghapal
Subject: re: change in communication address of policy number[protected]

Sir,

Branch manager,
Lic of india,
Lakhani complex,
Armori road,
At-po-tq - bramhapuri,
Dist-chandrapur (ms)
Pin-441206


Branch manager,
99h
_
From: fulkamble, sanghapal [sanghapal. [protected]@tata-aig.com]
Sent: monday, may 16, 2016 4:31 pm
To: 99h, brahmapuri, nag
Subject: re: change in communication address of policy number[protected]

Dear team,


Kindly provide bramhapuri branch address, i am coming over there day after tomorrow so that i can submit the documents personally.


Best regards,
Sanghapal fulkamble
Tata aig general insurance co ltd.


— original message —
From: 99h, brahmapuri, nag [mailto:[protected]@licindia.com]
Sent: 16/05/2016 4:13 pm
To: fulkamble, sanghapal
Subject: re: change in communication address of policy number[protected]

Sir,

Please send us hard copy by post.

Regards,

Branch manager,
99h
_
From: fulkamble, sanghapal [sanghapal. [protected]@tata-aig.com]
Sent: monday, may 16, 2016 3:53 pm
To: 99h, brahmapuri, nag
Subject: re: change in communication address of policy number[protected]

Dear team,


Kindly confirm whether i need to come and submit the documents personally in bramhapuri branch? or scan copies will be enough for transferring policy and to update my communication address


Positive reply will be awaited.


Best regards,
Sanghapal fulkamble
Tata aig general insurance co ltd.

— original message —
From: 99h, brahmapuri, nag [mailto:[protected]@licindia.com]
Sent: 16/05/2016 3:45 pm
To: fulkamble, sanghapal
Subject: re: change in communication address of policy number[protected]

Sir,

We have received your above policy in our bramhapuri branch as tr-in

Please arrange to submit the kyc and address proof for change of address.

Regards,

Branch manager,
99h
_
From: p & gs, nagpur
Sent: monday, may 16, 2016 11:14 am
To: fulkamble, sanghapal; 99h, brahmapuri, nag
Subject: re: change in communication address of policy number[protected]

From: fulkamble, sanghapal [mailto:sanghapal. [protected]@tata-aig.com]
Sent: 14 may 2016 12:58
To: p & gs, nashik; p & gs, pune; p & gs, nagpur
Subject: change in communication address of policy number[protected]
Importance: high

Dear team,


My name is sanghapal fulkamble policy holder of lic number[protected].


Kindly change my communication address on priority as below.

Also kindly transfer my policy from (parali-vaijanath) branch to (bramhapuri) branch.

Let me know the procedure for the same.


C/o mr. ambadas fulkamble,
Buddha chowk, at post kahali,
Tehsil - bramhapuri, district-chandrapur,
State - maharashtra
Pin - 441206


Awaiting for the positive reply!!!


Best regards,
Sanghapal fulkamble
Tata aig general insurance co ltd.


_

Important notice:
The information in this email (and any attachments) is confidential. if you are not the intended recipient, you must not use or disseminate this information. if you have received this email in error, please immediately notify me by "reply" command and permanently delete the original and any copies or printouts thereof. although this email and any attachments are believed to be free of any virus or other defect that might affect any computer system into which it is received and opened, it is the responsibility of the recipient to ensure that it is virus free and no responsibility is accepted by tata aig general insurance co. ltd. or their subsidiaries or affiliates either jointly or severally, for any loss or damage arising in any way from its use.
"the information contained in this electronic message and any attachments to this message are intended for exclusive use of the addressee (s) and may contain confidential or privileged information. if you are not the intended recipient, please notify the sender at lic of india or [protected]@licindia.com immediately and destroy all copies of this message and any attachments. the views expressed in this e-mail message / attachments, are those of the individual sender."


_

Important notice:
The information in this email (and any attachments) is confidential. if you are not the intended recipient, you must not use or disseminate this information. if you have received this email in error, please immediately notify me by "reply" command and permanently delete the original and any copies or printouts thereof. although this email and any attachments are believed to be free of any virus or other defect that might affect any computer system into which it is received and opened, it is the responsibility of the recipient to ensure that it is virus free and no responsibility is accepted by tata aig general insurance co. ltd. or their subsidiaries or affiliates either jointly or severally, for any loss or damage arising in any way from its use.
"the information contained in this electronic message and any attachments to this message are intended for exclusive use of the addressee (s) and may contain confidential or privileged information. if you are not the intended recipient, please notify the sender at lic of india or [protected]@licindia.com immediately and destroy all copies of this message and any attachments. the views expressed in this e-mail message / attachments, are those of the individual sender."


_

Important notice:
The information in this email (and any attachments) is confidential. if you are not the intended recipient, you must not use or disseminate this information. if you have received this email in error, please immediately notify me by "reply" command and permanently delete the original and any copies or printouts thereof. although this email and any attachments are believed to be free of any virus or other defect that might affect any computer system into which it is received and opened, it is the responsibility of the recipient to ensure that it is virus free and no responsibility is accepted by tata aig general insurance co. ltd. or their subsidiaries or affiliates either jointly or severally, for any loss or damage arising in any way from its use.
"the information contained in this electronic message and any attachments to this message are intended for exclusive use of the addressee (s) and may contain confidential or privileged information. if you are not the intended recipient, please notify the sender at lic of india or [protected]@licindia.com immediately and destroy all copies of this message and any attachments. the views expressed in this e-mail message / attachments, are those of the individual sender."


_

Important notice:
The information in this email (and any attachments) is confidential. if you are not the intended recipient, you must not use or disseminate this information. if you have received this email in error, please immediately notify me by "reply" command and permanently delete the original and any copies or printouts thereof. although this email and any attachments are believed to be free of any virus or other defect that might affect any computer system into which it is received and opened, it is the responsibility of the recipient to ensure that it is virus free and no responsibility is accepted by tata aig general insurance co. ltd. or their subsidiaries or affiliates either jointly or severally, for any loss or damage arising in any way from its use.
"the information contained in this electronic message and any attachments to this message are intended for exclusive use of the addressee (s) and may contain confidential or privileged information. if you are not the intended recipient, please notify the sender at lic of india or [protected]@licindia.com immediately and destroy all copies of this message and any attachments. the views expressed in this e-mail message / attachments, are those of the individual sender."


_

Important notice:
The information in this email (and any attachments) is confidential. if you are not the intended recipient, you must not use or disseminate this information. if you have received this email in error, please immediately notify me by "reply" command and permanently delete the original and any copies or printouts thereof. although this email and any attachments are believed to be free of any virus or other defect that might affect any computer system into which it is received and opened, it is the responsibility of the recipient to ensure that it is virus free and no responsibility is accepted by tata aig general insurance co. ltd. or their subsidiaries or affiliates either jointly or severally, for any loss or damage arising in any way from its use.
"the information contained in this electronic message and any attachments to this message are intended for exclusive use of the addressee (s) and may contain confidential or privileged information. if you are not the intended recipient, please notify the sender at lic of india or [protected]@licindia.com immediately and destroy all copies of this message and any attachments. the views expressed in this e-mail message / attachments, are those of the individual sender."