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Life Insurance Corporation of India [LIC]
Life Insurance Corporation of India
Customer satisfaction rating: 44%
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4913
COMPLAINTS

Life Insurance Corporation of India [LIC] Customer Care

Life Insurance Corporation of India

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Address
LIC Central Office, 2nd Floor, Jeevan Bima Marg
Mumbai
Mumbai City District
Maharashtra
India - 400021

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
468
down
258
up
163
down
105


Fax:
Fax:
+91 22 2288 4103  

Additional info
Central Zone
Bhopal: +91 75 5267 6254
Gwalior: +91 75 1244 8606
Indore: +91 73 1252 3513
Jabalpur: +91 76 1267 1079
Raipur: +91 77 1258 3062
Satna: +91 76 7222 8100
Shahdol: +91 76 5224 8469

Central Zone
Begusarai: +91 62 4324 5265
Berhampur: +91 68 0229 6390
Bhubaneswar: +91 67 4230 3140
Cuttack: +91 67 1230 7857
Hazaribagh: +91 65 4627 2611
Jamshedpur: +91 65 7232 0564
Patna: +91 61 2220 4067
Sambalpur: +91 66 3254 1388

Eastern Zone
Asansol: +91 34 1225 6012
Bongaigaon: +91 36 6422 8281
Guwahati: +91 36 1263 8404
Howrah: +91 33 2243 4614
Jalpaiguri: +91 35 6125 5443
Jorhat: +91 37 6236 1613
Kharagpur: +91 32 2225 3302
KMDO 1: +91 33 2212 6122
KMDO 2: +91 33 2397 0025
KSDO: +91 33 2334 2708
Silchar: +91 38 4224 1716

North Central Zone
Agra: +91 56 2252 5972
Aligarh: +91 57 1242 0066
Allahabad: +91 53 2240 1854
Bareilly: +91 58 1230 1712
Dehradun: +91 13 5266 8231
Faizabad: +91 52 7824 4261
Gorakhpur: +91 55 1223 0322
Haldwani: +91 59 4626 7886
Kanpur: +91 51 2236 8546
Lucknow: +91 52 2262 4214
Meerut: +91 12 1267 1201
Varanasi: +91 54 2245 4420

Northern Zone
Ajmer: +91 14 5266 1878
Amritsar: +91 18 3255 6658
Bikaner: +91 15 1222 5920
Chandigarh: +91 17 2278 4620
Delhi 1: +91 11 2884 4132
Delhi 2: +91 11 2882 2223
Delhi 3: +91 11 2885 5115
Jaipur 1: +91 14 1274 5834
Jaipur 2: +91 14 1271 3708
Jalandhar: +91 18 1245 9826
Jodhpur: +91 29 1265 7849
Karnal: +91 18 4226 6580
Ludhiana: +91 16 1252 1838
Rohtak: +91 12 6222 8328
Shimla: +91 17 7262 9212
Srinagar: +91 19 1247 5839
Udaipur: +91 29 4248 8581

South Central Zone
Bangalore 1: +91 80 2296 6515
Bangalore 2: +91 80 2296 6812
Belgaum: +91 83 1243 8808
Dharwad: +91 83 6244 1968
Hyderabad: +91 40 2342 0771
Kadapa: +91 85 6224 7017
Karimnagar: +91 87 8224 0597
Machilipatnam: +91 86 7222 3372
Mysore: +91 82 1249 5764
Nellore: +91 86 1232 3072
Raichur: +91 85 3223 2432
Rajahmundry: +91 88 3242 3832
Secunderabad: +91 40 2766 5039
Shimoga: +91 81 8225 1320
Udupi: +91 82 0253 6907
Vizag: +91 89 1253 3211
Warangal: +91 87 0257 9364

Southern Zone
Chennai 1: +91 44 2861 0353
Chennai 2: +91 44 2345 1551
Coimbatore: +91 42 2230 3503
Ernakulam: +91 48 4236 1938
Kottayam: +91 48 1258 0121, +91 48 1258 0102
Kozhikode: +91 49 5272 6006
Madurai: +91 45 2253 7778
Salem: +91 42 7241 1487
Thanjavur: +91 43 6223 3678
Tirunelveli: +91 46 2256 0860
Trivandrum: +91 47 1254 0932
Vellore: +91 41 6222 6718

Western Zone
Ahmedabad: +91 79 2551 1419
Amravati: +91 72 1255 1145
Aurangabad: +91 24 0232 9299
Bhavnagar: +91 27 8242 1963
Gandhinagar: +91 79 2323 8250
Goa: +91 83 2243 8418
Kolhapur: +91 23 1266 1135
Mumbai 1: +91 22 2202 8225, +91 22 6659 9066
Mumbai 2: +91 22 2401 0375, +91 22 3049 2020
Mumbai 3: +91 22 6781 9220
Mumbai 4: +91 22 6659 9233
Mumbai 5: +91 22 2626 7050
Nadiad: +91 26 8253 2134
Nagpur: +91 71 2254 6436
Nanded: +91 24 6222 1777
Nashik: +91 25 3231 7607
Pune1: +91 20 2551 2969
Pune 2: +91 20 2421 7638
Rajkot: +91 28 1248 3210
Satara: +91 21 6222 4708
Surat: +91 26 1280 1407
Thane: +91 22 2582 9702, +91 22 2582 7728
Vadodara: +91 26 5222 5188

View More Information...

Customer satisfaction rating
44%
Complaints
4913
Pending
0
Resolved
2143
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon 08:00 am - 08:00 pm
Tue 08:00 am - 08:00 pm
Wed 08:00 am - 08:00 pm
Thu 08:00 am - 08:00 pm
Fri 08:00 am - 08:00 pm
Sat 10:00 am - 06:00 pm
Sun Closed

Life Insurance Corporation of India [LIC] related photos (794)

Life Insurance Corporation of India [LIC] Complaints & Reviews

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 Navaneethan Durairaj
Dear Sir/Madam,

This is to inform you that, Iam Navaneethan.D and Iam working for LIC as a Development Officer In Tamil Nadu Chennai. While Iam Paying Fee for my Agents on November 25th as a Batch for Six agents my internet payment got unsuccessful Transactions and it got debited once and it not yet got credited back to my account. Then after few minutes i made another payment and it got successful. But the payment made for the first time it not credited back to my account, Its almost one month passed. Already i have contacted the SBI Home branch and they clearly said that transactions had got failed from the NSE IT side. Iam clear that no money has been credited from my banks side and so i request you to credit back my money to my account.


I have enclosed my bank statement for the last two months u can verify that also.

My Informations are given below...


Paid Exam Batch Id No. LIC[protected]
Agent Names are :: S.Prem Kumar, A.Vinoth kumar, A. Jayshree, V.Suresh Kumar, D. Rani, S.Gnanasundari.

The Failed Transaction Number is IGO2419531 FOR RS.2116.85/-(UNSUCCESSFUL PAYMENT AND NOT CREDIT BACK TRANSACTION NUMBER)

and within few minutes i made successful payments for Rs. 2116.85/- and that successful transactions number is IGO2428041.(SUCCESSFUL PAYMENT)

I Request you to credit my money for the failed transactions number is IGO2419531 AND THE AMOUNT IS Rs.2116.85/-.

My Name : D, Navaneethan
My Account nUmber is [protected]
Branch ::SBI Tirunelveli Branch Tamil nadu.
IFSC CODE:::: SBIN0000932
My Mobile number ::[protected] and [protected] and mail id is ::[protected]@rediffmail.com

As i spoke to custome care of NSE IT exam centre mumbai and they guided me to send all the payment details to NSE IT Email id and i have also sent my complete details.


Over one month has gone till now i didn't get any proper response. i dont know what is happening over their.???

Thanking You,
d.navaneethan..

Complaint Status


[Dec 30, 2013] Lic Of India customer support has been notified about the posted complaint.
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    [Resolved]

     Krishan Kumar kk
    Sir,

    Respectfully, it is submitted that I have deposited the lum sum amount amounting to Rs. 368000/- (Rupees Three Lacs Sixty Eight Thousand only) against my Built House Loan Account No. [protected] as per detail given below:-

    1. PIS Dt. 9/7/2013 Rs. 124000/-

    2. PIS Dt. 10/7/2013 Rs. 84000/-

    3. PIS Dt. 10/7/2013 Rs. 100000/-

    4. PIS Dt. 12/7/2013 Rs, 60000/-

    Total Rs. 368000/-

    The photo Copies of the above noted PIS’s are enclosed herewith for ready reference.

    I visited the office of L.I.C. Finance, Patiala on 5/11/2013 to collect my loan account statement. I scrutinized my loan account statement and found that Rs. 3, 68, 000/- has not been reduced the Principal Amount from my loan account till 5/11/2013 whereas the amount already stands in the books of L.I.C. Finance Agency. I requested to the concerned authority at L.I.C. Finance, Chandigarh and explained the whole position. They adjusted the said amount on 6.11.2013 instead of actual date of deposited the amount. I again requested them for properly adjustment, but the same has not been rectify the error. In this way I goes in loss @ 11.9% of loan Interest.

    It is further stated that above amount was drawn from my provident fund from my department and deposited with your agency through your authorised bank. I also loose my G.P. Fund interest @ 9% from my department. Thus I loose my interest on my Provident Fund as well as my loan account. Such I affected double loss.

    It is therefore, requested that Rs. 3, 68, 000/- may please be adjusted in my Principal Amount w.e.f. 12/7/2013 (last date of deposit) instead of 6/11/2013 to avoid double loss to me and oblige.



    Thanking you

    Yours sincerely,





    D.A./As above (Krishan Kumar)

    Dated:_____________ # 3, Sant Hazara Singh Nagar,

    Near Petrol Pump, Sanaur Road,

    Patiala-147 001 (Punjab)

    (Mobile No.[protected]
    Complaint marked as Resolved Aug 14, 2020
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      Lic Of India, Central Office, Mumbai. — NO REPLY TO RTI APPLICATION SEEKING INFORMATION

       Hari Aggarwal
      I SENT THE RTI APPLICATION ON 12.12.2013 WITH A MANDATORY FEE OF RS.10/- ATTACHING A POSTAL ORDER ALSO, TILL DATE THERE IS...

       DineshShinde
      My name is Dinesh Shinde. I have taken housing loan from LIC HFL. Agent Name: Nagesh Shewale I have submitted disbursement document on 25th Nov 2013. After 13 days I was told that I need to submit some cheque of 562Rs if I want to avail the disbursement. I submitted the DD of the same. Still I did not receive the disbursement. I am not sure what is the exact issue. My agent is also not able to help me for this concern. I contacted cheque disbursement department person Ajit. He is not providing me the proper information and I am still not sure when the disbursment will be availed. Very pathetic experience with LIC and I am very disturbed because of there service and kind of irresponsible replies.
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        Life Insurance Corporation Of India — Change of payment mode from Quarterly to Monthly ECS in life insurance policy. [Resolved]

         nthakkar_111
        Dear Sir,

        With reference to above subject I wish to change premium mode from Quarterly to Monthly ECS for...

        Lic Of India — NOT GETTING POLICY DOCUMENTS EVEN 6 MONTHS PASSED [Resolved]

         manojchem
        I had filled form of Jeevan Arogya Policy of LIC in month of July 2013 and paid premium in advance to LIC but still today...

        [Resolved]

         sunilkumar66
        Dear Sir, I have paid yearly premium of my policy no[protected] on Dt[protected]. My a/c was debited but till date i don't received the electronically generated receipt. My transaction no[protected] Premium Amount Rs 11050-00. my e-mail id - [protected]@yahoo.com.
        Complaint marked as Resolved Jan 1, 1970
        Dear Sir, I have paid yearly premium of my policy no 379598577 on Dt-10-12-2013. My a/c was debited but till date i don't received the electronically generated receipt. My transaction no - 07826480 Premium Amount Rs 11050-00. my e-mail id - [email protected] My complaint is still pending, there is no response from LIC . My mobile no 9977689626 . Kindly help me to obtain the premium renewal receipt Regards Sunil Kumar Behera
        I am Sudarshan.S. Shahri fatherof GIRISH SUDARSHAN SHAHRI WHO IS WORKING IN UNITED STATE OF AMERICA since six years and having Policy No:[protected]. He was paying his Premium on internet regularly, but due to frequently transfer of job he could not pay Premium of two years.When he checked he immediately paid two years premium, penalty and fulfilled all formalities as required on dated[protected]. Six moths are passed, there is no reply and not any response.It shows how Life Insurance company is inefficient and irresponsible that in six months they are not able to revive policy though everything is completed and all formalities are full filled. all complaints are like knock before the deaf ears.
        It is my last and final complaint, if Policy is not revived i will approach to news paper and will lodge a complaint in a consumer forum. complaint in R.T.I is already submitted in mulund (W) branch.
        Hope you will not insist me to go up to that extent, and will Revive policy with immediate effect.
        Thinking you,
        Regards Sudarshan Shahri ( cell No: 91-[protected] )
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          Lic Of India 1st Floor Mani Bhushan Complex Lakshmipuram Guntur — Reg staff at this branch who were very rude [Resolved]

           SrikanthK
          I happened to visit LIC branch to pay the policy premium.But due to some issue, there was delay in the payment and the staff...

          [Resolved]

           Kamlesh.Bikram Rana
          I have not yet received my money back return instalment till date which was in June'2012. My Money back police no is[protected] dt 28/06/1992 f/o Smt.Kamlesh Rana VPO Bhaderkali, Teh.AMB vis Daulatpur Chowk Distt.Una for sum assured Rs.25000/= Requested to please release my payment with 18months interest immediately. Best Regards, Kamlesh Rana M.No [protected]
          Complaint marked as Resolved Aug 14, 2020
          Updated by Kamlesh.Bikram Rana Dec 13, 2013
          LIC OF INDIA
          BRANCH AMB
          DISTT. UNA HIMACHAL PRADESH
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            Lichfl — Request to provide list of documents that you procure against my housing loan A/c. [Resolved]

             rajibdn
            To Dated Guwahati, the 11th Dec’2013 The Area Manager LIC HFL, Fancy Bazar, Guwahati Subject: Request to...

            Lic — Unable to pay premium online through Internet banking [Resolved]

             vsajiesh
            Hi, For my policy[protected] I am unable to pay premium through Internet banking ( Billdesk gateway ). But the axis bank...
            Complaint comments  Comments  (1)

            [Resolved]

             shahulshuaib
            Premium amount of Rs 1006 paid for the following policies and the same has been debited from my account, I have not recieved the payment premium receipt. kindly provide me the same at the earliest for my Income tax return purpose the detail are mentioned below. hope that you shall do the needfull at the earliest The transaction details are as follows Date 05/12/2013 Transaction detail: transation id 07630745. bank Transation - BILD-LIC INDIA 0131205 [protected]@800465 Sr No Policy No Prm Amt [protected] rs 1006 Send the Premium paid receipt in my e mail Id [protected]@gmail.com
            Complaint marked as Resolved Aug 14, 2020
            * Jan 16
            these is my 4rth reminder
            To

            * [protected]@licindia.com


            ----- Forwarded Message -----
            From: brijesh sharma <[protected]@yahoo.com>
            To: "[protected]@licindia.com" <[protected]@licindia.com>
            Sent: Monday, December 30, 2013 8:41 AM
            Subject:

            My earlier mail and
            ref: policy no[protected], date of commencement 07/01/2008 mode of payment Qly, plan 165/17/17
            sum assured 250000, premium 3062.00

            ref no. 1B14045323 amt 3062 date 17 sept 2013, status= sucess, biller transaction=26664510
            1B15448174 rs. 3062, 30 Dec 2013, status=success, biller transaction = awaited
            Sir, I am not receiving my payment receipt kindly provide it . My recent paying mode is through net banking.
            You can registered this email id and my mobile no[protected] also.
            Pls do the needful at earliest.
            Brijeshkumar B sharma
            20, Jai laxmi society, vallabh park,
            sabarmati D-cabin, Ahmedabad 380019.
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              [Resolved]

               Amritbhai
              I am Amritbhai Patel. I have varishtha pension bima yojana policy [[protected] dated[protected]] being serviced by LIC Branch number 896, Bombay Mutual Annexes Building, 5th Floor, Gunbow Street, Mumbai 400 001.. I have not yet received pension of Rs.2000 for November, 2013. I have been receiving my pension through ECS always on the first of the following month by crediting my SB A/C with Bank of Baroda, Shimpoli branch, Borivli[west]. I telephoned to LIC Branch 896 several times but no response. Please help me redress my grievance and get pension immediately credited to my bank account. I would like to get email ID of the branch 896. Amritbhai R.Patel
              Complaint marked as Resolved Aug 14, 2020
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                [Resolved]

                 prabakaran.natarajan
                Dear Sir/ Madam, I took at Mar 2009 with rate of interest as 8.75% and this changed after 3 months to 10.5% and now standing with 11.75%. This shows my home loan for 24 lac taken in 2009 for 20 years have now went upto 36 years with the same EMI. What should I do? any help? Don't know if I am trapped Loan A/c Number : 61039298 Regards Prabakaran [protected]
                Complaint marked as Resolved Aug 14, 2020
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                  LIC POLICY — request for returning my policy bond: policy no.:900120580

                   Raj Kumar Rajput
                  Dear sir/ma'm, I would like to say that I have already written a letter to return my policy bond but I didn't...

                  [Resolved]

                   ravi_tawte
                  ref. 933 PS/REVIVAL DATE 06/08/2013
                  POLICY NO.[protected] DUE FROM 11/2010
                  I WAS PAYING MONT HLY INSTALLMENT OF RS.5104.00 THROUGH ECS. hOWEVER WE RECEIVED THE ABOVE MENTIONED LETTER DURING SEPT 2013.
                  I AM SURPRISED TO KNOW THAT WHY THIS INTIMATION AFTER 03 YEARS ASKING ME TO PAY WITH SO MUCH FINE. MY GRIEVANCE IS I MAY NOT BE KNOWING THE STATUS OF MY POLICY ? NOR LIC HAS INFORMED ME ABOUT NOT GETTING THEM PAYMENT FOR PAST 03 YEARS ! HOW YOU EXPECT ME TO PAY FINE FOR 03 YEARS ?
                  I AM WILLING TO START MY POLICY BUT VERY DIFFICULT TO PAY FINE CHARGES ?
                  MAY I EXPECT POSITIVE SOLUTION IN THIS MATTER.
                  THANK YOU.

                  RAVINDRA G. TAWTE
                  Complaint marked as Resolved Aug 14, 2020

                  Complaint Status


                  [Nov 27, 2013] Lic Of India customer support has been notified about the posted complaint.
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                    [Resolved]

                     sai.r.arulmurugan
                    NO LIC LOAN GIVEN TO ME FOR ONE YEAR (2008), AFTER GIVING 50, 000 TO LIC AGENT THEY GIVEN LOAN FOR 14LAKHS, NO PROPER SIGHT SEEN BY MANGER LIC, NO PROPER CONSRUCTED BY SAMPATH CHETTIAR, BUT TAKEN ALL THE MONEY AFTER 5YEARS BUILDING GIVEN TO ME, NO ROAD IN KCC NAGAR, , HOSUR, PROPER APPROVAL BY COLLECTER KRISHNA GIRI, TAMILNADU. ALL HOSUR PEPOLE SUFFERING VERIUS DISEASES IN THIS AREA, LIC HOSUR TAKING SOMETHING FROM ALL CUSTOMERS 20, 000- 1LAKH SO, PLEASE TAKE ACTION LIC AND RECOVERY AGENTS THANKING YOU


                    cheating
                    Complaint marked as Resolved Aug 14, 2020
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                      LIC of India Branch 11y Delhi Do 3 — CANCEL MY POLICY [Resolved]

                       amt1986
                      From: "amit kumar"[protected]@rediffmail.com
                      Sent: Thu, 14 Nov 2013 17:10:25 +0530
                      To: "[protected]@licindia.com"[protected]@licindia.com

                      Lichfl — Pre closure of the Loan - I was not treated well at the Branch when I gone there to inquire or demand the rebate in the Pre closure charge. [Resolved]

                       stanlydon
                      Dear Sirs, My Loan a/c No:[protected] Application No:[protected] (Mortgage Loan) I had a very awkward and bitter...

                      [Resolved]

                       mintu1663
                      Sir I have opened a health insurance pilicy( table902) in Dergaon SO, Golaghat branch on 25/02/2013. Policy number:[protected]. But after 9 months of opening the policy I have not received the original policy bond. In this connection I have discussed several times with the authorities of dergain and golaghat branch, but no suitable response has been received so far. Therefore I request you to kindly help me to get my policy bond as soon as possible. Mukul Kr. Datta Dergaon Dist. Golaghat. 785614. Ph no.[protected]
                      Complaint marked as Resolved Aug 14, 2020
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