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Life Insurance Corporation of India [LIC]
Life Insurance Corporation of India
Customer satisfaction rating: 44%
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4913
COMPLAINTS

Life Insurance Corporation of India [LIC] Customer Care

Life Insurance Corporation of India

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Address
LIC Central Office, 2nd Floor, Jeevan Bima Marg
Mumbai
Mumbai City District
Maharashtra
India - 400021

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
468
down
258
up
163
down
105


Fax:
Fax:
+91 22 2288 4103  

Additional info
Central Zone
Bhopal: +91 75 5267 6254
Gwalior: +91 75 1244 8606
Indore: +91 73 1252 3513
Jabalpur: +91 76 1267 1079
Raipur: +91 77 1258 3062
Satna: +91 76 7222 8100
Shahdol: +91 76 5224 8469

Central Zone
Begusarai: +91 62 4324 5265
Berhampur: +91 68 0229 6390
Bhubaneswar: +91 67 4230 3140
Cuttack: +91 67 1230 7857
Hazaribagh: +91 65 4627 2611
Jamshedpur: +91 65 7232 0564
Patna: +91 61 2220 4067
Sambalpur: +91 66 3254 1388

Eastern Zone
Asansol: +91 34 1225 6012
Bongaigaon: +91 36 6422 8281
Guwahati: +91 36 1263 8404
Howrah: +91 33 2243 4614
Jalpaiguri: +91 35 6125 5443
Jorhat: +91 37 6236 1613
Kharagpur: +91 32 2225 3302
KMDO 1: +91 33 2212 6122
KMDO 2: +91 33 2397 0025
KSDO: +91 33 2334 2708
Silchar: +91 38 4224 1716

North Central Zone
Agra: +91 56 2252 5972
Aligarh: +91 57 1242 0066
Allahabad: +91 53 2240 1854
Bareilly: +91 58 1230 1712
Dehradun: +91 13 5266 8231
Faizabad: +91 52 7824 4261
Gorakhpur: +91 55 1223 0322
Haldwani: +91 59 4626 7886
Kanpur: +91 51 2236 8546
Lucknow: +91 52 2262 4214
Meerut: +91 12 1267 1201
Varanasi: +91 54 2245 4420

Northern Zone
Ajmer: +91 14 5266 1878
Amritsar: +91 18 3255 6658
Bikaner: +91 15 1222 5920
Chandigarh: +91 17 2278 4620
Delhi 1: +91 11 2884 4132
Delhi 2: +91 11 2882 2223
Delhi 3: +91 11 2885 5115
Jaipur 1: +91 14 1274 5834
Jaipur 2: +91 14 1271 3708
Jalandhar: +91 18 1245 9826
Jodhpur: +91 29 1265 7849
Karnal: +91 18 4226 6580
Ludhiana: +91 16 1252 1838
Rohtak: +91 12 6222 8328
Shimla: +91 17 7262 9212
Srinagar: +91 19 1247 5839
Udaipur: +91 29 4248 8581

South Central Zone
Bangalore 1: +91 80 2296 6515
Bangalore 2: +91 80 2296 6812
Belgaum: +91 83 1243 8808
Dharwad: +91 83 6244 1968
Hyderabad: +91 40 2342 0771
Kadapa: +91 85 6224 7017
Karimnagar: +91 87 8224 0597
Machilipatnam: +91 86 7222 3372
Mysore: +91 82 1249 5764
Nellore: +91 86 1232 3072
Raichur: +91 85 3223 2432
Rajahmundry: +91 88 3242 3832
Secunderabad: +91 40 2766 5039
Shimoga: +91 81 8225 1320
Udupi: +91 82 0253 6907
Vizag: +91 89 1253 3211
Warangal: +91 87 0257 9364

Southern Zone
Chennai 1: +91 44 2861 0353
Chennai 2: +91 44 2345 1551
Coimbatore: +91 42 2230 3503
Ernakulam: +91 48 4236 1938
Kottayam: +91 48 1258 0121, +91 48 1258 0102
Kozhikode: +91 49 5272 6006
Madurai: +91 45 2253 7778
Salem: +91 42 7241 1487
Thanjavur: +91 43 6223 3678
Tirunelveli: +91 46 2256 0860
Trivandrum: +91 47 1254 0932
Vellore: +91 41 6222 6718

Western Zone
Ahmedabad: +91 79 2551 1419
Amravati: +91 72 1255 1145
Aurangabad: +91 24 0232 9299
Bhavnagar: +91 27 8242 1963
Gandhinagar: +91 79 2323 8250
Goa: +91 83 2243 8418
Kolhapur: +91 23 1266 1135
Mumbai 1: +91 22 2202 8225, +91 22 6659 9066
Mumbai 2: +91 22 2401 0375, +91 22 3049 2020
Mumbai 3: +91 22 6781 9220
Mumbai 4: +91 22 6659 9233
Mumbai 5: +91 22 2626 7050
Nadiad: +91 26 8253 2134
Nagpur: +91 71 2254 6436
Nanded: +91 24 6222 1777
Nashik: +91 25 3231 7607
Pune1: +91 20 2551 2969
Pune 2: +91 20 2421 7638
Rajkot: +91 28 1248 3210
Satara: +91 21 6222 4708
Surat: +91 26 1280 1407
Thane: +91 22 2582 9702, +91 22 2582 7728
Vadodara: +91 26 5222 5188

View More Information...

Customer satisfaction rating
44%
Complaints
4913
Pending
0
Resolved
2143
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon 08:00 am - 08:00 pm
Tue 08:00 am - 08:00 pm
Wed 08:00 am - 08:00 pm
Thu 08:00 am - 08:00 pm
Fri 08:00 am - 08:00 pm
Sat 10:00 am - 06:00 pm
Sun Closed

Life Insurance Corporation of India [LIC] related photos (794)

Life Insurance Corporation of India [LIC] Complaints & Reviews

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[Resolved]

 Raj Atanu
Respected Sir, With due respect I beg to in form you that I am Atanu Paul, LICI Agent in Habra branch, Code No.[protected]. I request you pls give the pending maturity amount list (with policy holders Name, Address & Mobail Number ) which the policy holder can not collect for any problem in Habra branch. I will help them to collect this amount as early as possible by NEFT.Because I think that as a LICI Agent this is our a part of responcibility to help them.Also I think if we will do this type of job LICI's goodwill will be increase. So I request you pls give me a opertunities to serve those policy holders.
Complaint marked as Resolved Aug 13, 2020

Complaint Status


[May 18, 2014] Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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    [Resolved]

     samruddhi
    Dear LICHLF Team,

    My Loan number with LIC HLF is[protected].

    I tried to operate my account online but it is not accepting my password.

    I have raised request for reset of password also. I have received intimation that it has been shared with your e-mail ID.

    My email ID which is registered with you is incorrect so I have again requested to correct my email ID first.

    I have received intimation that it has been corrected.

    Again I have requested for password. But still I am not receiving my password.

    Can Anybody help me ?

    Please note my Email ID is [protected]@gmail.com .

    Please help me to get my password for LICHFL log in

    Regards,
    Samruddhi Kotwaliwale Mob : [protected]
    Complaint marked as Resolved Aug 14, 2020
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      [Resolved]

       gagan.sisodia
      Sir, My loan application number is [protected]. I have bought a property from Shilanand Minj (LIC HFL Account no- [protected]) in a Supertech project based at rudrapur, U.S.Nagar, Uttrakhand. This is a loan transfer case. I have provided all required documents to LIC Team in start of April Month. According to LIC person my file had send to Lucknow office on 12th April. Now it has been around 1 month but still I am waiting for disbursement of my loan. Lucknow Office is not showing any interest in internal loan transfer case. I have paid 50% amount to Seller party. According to Supertech they will give me possession until LIC-HFL disbursement case will not close. Initially I choose LIC-HFL over HDFC because I thought it will be beneficial for me in internal loan transfer within LIC-HFL. Kindly help as my application No [protected] will cancel on 18th May


      Internal loan transfer
      Complaint marked as Resolved Aug 14, 2020
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        [Resolved]

         thirupathipalraj
        sir,

        i am thirupathipalraj from duabi .i applied for home loan in madurai branch scheme "grihashoba "
        i was applied on Jan-2014 but now only i got sanction order already i submitted all required Doc.
        but till they are not giving my payment i don't know why they asking so many Doc.still i am waiting for my payment
        kindly consider my mail ..

        My mail ID [protected]@gmail.com
        Mobile number -+971-[protected]
        N0-[protected]
        Complaint marked as Resolved Aug 14, 2020
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          [Resolved]

           adityamonu
          i am policy holder of lic india ltd. in which i am not getting proper information from their department and they are kept me confused, my policy is over and exceeds the given date by them (about 3 months delay), my policy no. is[protected] please help me...
          Complaint marked as Resolved Aug 14, 2020
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            [Resolved]

             PUSHPENDER GARG
            I have lodged death claim U/P[protected] of my father Late Shri Atma Ram with LIC, Branch Office 11-S, Govardhan Building Nehru Place, New Delhi . Till date I have not received any thing from LIC. AO (Claims), Br. 11-S vide their email dated 5.7.2013 have confirmed to me that your case has been referred to our Divisional office for approval of claim. They will inform me the status as soon as they hear from their higher office. I request you to please take up with the LIC Branch Office 11-S, New Delhi and arrange to settle the above claim. Pushpender Garg 2302, Phase-2 Urban Estate, Patiala-147001 Mob : [protected]
            Complaint marked as Resolved Aug 13, 2020

            Complaint Status


            [May 06, 2014] Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
            bro when u had claimed for death, , , , , ??? please see status of policy ...
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              [Resolved]

               PUSHPENDER GARG
              I have lodged death claim U/P[protected] of my father Late Shri Atma Ram with LIC, Branch Office 11-S, Govardhan Building Nehru Place, New Delhi . Till date I have not received any thing from LIC. AO (Claims), Br. 11-S vide their email dated 5.7.2013 have confirmed to me that your case has been referred to our Divisional office for approval of claim. They will inform me the status as soon as they hear from their higher office. I request you to please take up with the LIC Branch Office 11-S, New Delhi and arrange to settle the above claim. Pushpender Garg 2302, Phase-2 Urban Estate, Patiala-147001 Mob : [protected]
              Complaint marked as Resolved Aug 13, 2020

              Complaint Status


              [May 06, 2014] Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                [Resolved]

                 jit kakoty
                Dear sir, i have not received the TDS refund of Assesment year[protected].My Pan no-APHPK8277R. please check it, refund it as early as possible. thanks & regards Jitkakoty LICI, Agent Moran branch Dist-Dibrugarh, Sate--Assam, Pin-785670, Country-India, Mobile no-[protected]
                Complaint marked as Resolved Aug 14, 2020
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                  [Resolved]

                   beerelli.rajitha
                  Dear sir/madam, I have applied for LIC Credit card on 21st April 2014. Now iam staying in Kukatpally, Hyderabad. My permanent address Mandamarri, Adilabad. This information i have mentioned in credit card application also. I got phone call verification on 30th April 2014 (Elections Polling day in Telangana Region), on the same day the they came for address verification to Hyderabad address. But on that day we are not available in Hyderabad address as we went to our permanent address Mandamarri, Adilabad for voting purpose. On that day Chief Election Commission gave holiday for whole Telangana due to the elections reason. So finally they rejected our credit card application as the reason "The applicant not resident of Hyderabad - Wrong address". Iam requesting you to take complaint on "LIC Cards Services Limited" and consider my application for further consideration. I don't have photo prrof. I have only SMS which i got from LIC credit card. Name: Beerelli Rajitha Contact: [protected] LIC credit card reference Number: 4414334 Thanking you sir/madam
                  Complaint marked as Resolved Aug 14, 2020
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                    [Resolved]

                     vikram singh minhas
                    sir
                    i retired on 1st july2013, ihave having management staff pension fund scheme Trust code0110988, Master policy noGSCA/46938
                    After retirement i was given commuted amount checqe to me but after that monthly pension is not credited in my bank account, reson not known,
                    ANNUITY NO 011QC/01/24690

                    iHAVE CHECKED FROM MY BANK ACCOUNT TILL TODAY PENSION IS NOT CREDITED IN MY ACCOUNT..

                    My BANK A/C NO [protected] PUNJAB NATIONAL BANK MADHUBAN CHOWL ROHINI DELHI-34

                    KINDLY RESOLVE THE ISSUE IF ANY &RELEASE MY PENSION
                    Complaint marked as Resolved Aug 14, 2020

                    Complaint Status


                    [May 05, 2014] Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                      [Resolved]

                       sunilsongire
                      , my agency code 01740965, i am not getting my portal password .i am not getting retrival of my agency portal password many times my branch code 965, i contact my branch but they says that I can not help u & says that u communicate with agent support, so please give reply to my email id how to get my portal id and password my email id [protected]@gmail.com from--sunil songire (BHUSAWAL) MO-[protected]
                      Complaint marked as Resolved Aug 14, 2020

                      Complaint Status


                      [May 03, 2014] Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                        [Resolved]

                         swati75
                        - I applied for a loan of Rs 22 laks from LIC Housing loan and it was sanctioned vice a/c no.[protected]. Firstly from the very first day the behaviour of the LIC staff of the office located at Noida near metro station 18 was quiet callous and indifferent towards customer. They were in a habbit of not telling anything to the customers and taking each and every decision on their own without intimating the customers even the copy of the sanctioned letter of the loan was not sent to customer when I asked for it then only it was handed over to me physically.
                        The next incident occurs when the EMI was to be fixed. Actually I had asked to fix my EMI only on loan disbursed while they fixed it on the total loan sanctioned.When I sent an email to Mr. Atul Sharma and to ro.[protected]@lichousing.com, bo.[protected]@lichousing.com in r/o of my problem urging them to resolve issue and to acknowledge my request/ complaint, they did not heed any attention to my request and deducted the amount based on total amount sanctioned. They have not even acknowledged my request by mail uptill now.
                        Their behaviour is so callous, irresponsible and indifferent towards the customer that one cannot imagine
                        My request to you is to please look into the matter and get my EMI of Rs 21980/- which has been deducted on total amount sanctioned to get adjust in my forthcoming EMIs and please took strict action for their indifferent attitude towards customer.
                        Complaint marked as Resolved Aug 14, 2020
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                           SANJAY KUMAR
                          Dear Sir/Madam,
                          Myself Sanjay Kumar /, Lic Policy No[protected], DOC-28/01/1999, Agent[protected]
                          Under our policy we will get Rs20, 000 (Bonous) on every completion of 5yr, Till present we have got our bonous 3times but this last bonous on Jan2014 we are faceing many problem like we got the cheque but bank not accepted it due to name mention on the cheque is Sanjay Kumar Verma but my Bank a/c have Sanjay Kumar only and its (Sanjay Kumar) with my all document except this one which was filled by our LIC agent Mr.Mukhchand Yadav Agent no[protected].
                          We have done our job by submitting the affidavit for changing the Name from Sanjay Kumar Verma to Sanjay Kumar.,
                          Bank pass book copy, NEFT/IFSC code of our bank,
                          Photographs,
                          Application after suggestion from Manager, LIC office, Deoria.
                          Yet we haven't got the amount not any clear answer from Manager or LIC agent of DEORIA, Uttar Pradesh Office at where our policy opened
                          The same problem happens with my younger brother AJAY KUMAR, Policy No[protected], Agent[protected], Bonous Amount Rs7500.
                          Looking forward for your reply ASAP.
                          Thanks
                          Sanjay Kumar +91 [protected]
                          Email id [protected]@gmail.com
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                            Life Insurance Corporation of India (LIC) — non payment of Annuity and maturity . [Resolved]

                             unmes61
                            Sub :- Non receipt of Annuity in r/o Policy No[protected] L.A. Unmesh Narayandas Malu. Dear Sir, Policy No[protected]...

                            Lic Of India Branch Akola 977 — Non -payment of annuti , and maturity [Resolved]

                             unmes61
                            Sub :- Non receipt of Annuity in r/o Policy No[protected] L.A. Nikita Unmesh Malu. Dear Sir, Policy No[protected] was...

                            [Resolved]

                             tcesaravanan
                            I have attached a Bhima Gold LIC policy( No[protected] to my LIC HFL (loan No - [protected]) while taking the housing loan in 2010. After 4 years, i have received a bonus of 1.5 lakhs for my Bhima Gold LIC policy on Feb 26th 2014. Since, i have I have attached a Bhima Gold LIC policy( No[protected] to my LIC HFL (loan No - [protected]) while taking the housing loan in 2010. After 4 years, i have received a bonus of 1.5 lakhs for my Bhima Gold LIC policy on Feb 26th 2014. Since, i have given original policy document to the LIC HFL, the amount 15. lakhs was given to LIC HFL about a month ago. So, i have requested LIC HFL to return back the bonus amount through letter and also in person. I have submitted all the documents they asked (evey week they week one request letter instead doing the procedures at once). But still i haven't received the money. I am really getting a bad response from the concerned person Mr. Mani Kumar who is working in LIC HFL by pass road, Madurai. Mani Kumar and Mrs. Jeyalakshmi are talking like ther are owning the LIC HLF. I am wondering peoply like these are existing. Really frustrated with the poeple. We all know govt. officials will not work. But these guys went beyond that. For asking my money, i nearly waiting more 1.5 months and still counting. original policy document to the LIC HFL, the amount 15. lakhs was given to LIC HFL about a month ago. So, i have requested LIC HFL to return back the bonus amount through letter and also in person. I have submitted all the documents they asked (evey week they week one request letter instead doing the procedures at once). But still i haven't received the money. I am really getting a bad response from the concerned person Mr. Mani Kumar who is working in LIC HFL by pass road, Madurai. Mani Kumar and Mrs. Jeyalakshmi are talking like ther are owning the LIC HLF. I am wondering peoply like these are existing. Really frustrated with the poeple. We all know govt. officials will not work. But these guys went beyond that. For asking my money, i nearly waiting more 1.5 months and still counting.
                            Complaint marked as Resolved Aug 14, 2020
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                              [Resolved]

                               kulbhushan porwal
                              Hi, This is my second death claim complaint for the same policy:[protected] I had submitted the papers in Jan 2014 and when i raised the first complaint(No# [protected] on 28/ 02/2014) that time the LIC branch Bharthana starts asking that i have to submit a single account holder cheque and your fund is already approved. When i went to submit the single account holder cheque that time they said to submit a stamp ticket with signature. When i had submitted this also now his statement was he is not free. Is this the way you are dealing with customer. I am having 4 other LIC policies; it is difficult to maintain those. Please take some necessary actions. Thanks Kulbhushan [protected]
                              Complaint marked as Resolved Aug 14, 2020
                              Is the claim settled?

                              regards,
                              Milind
                              StrategicInsuranceConsultant
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                                 Shakeel Kazi
                                Dear Sir/Madam, This is bring to your notice that I have applied Home Loan For Rs.19, 95, 000.00 same has been sanctioned with your Virar West Branch on dated 30.11.13 having file no [protected]. After that i lichfl has ask me to submit all the original document, along with processing charges Rs. 10, 674 though cheque & franckling charges cash Rs. 8500/- I have fulfiled the same as i have to pay loan part payment to builder.but after one and half months i have been informed that due to legal matter lichf can't release the loan. When I Send So many mail to Concerned branch manager he didn't reply the mail and still i have no idea about refund of my money.I need money and resaon of rejection. Please suggest what i do, shall i go to consumer court for the same Regards Shakeel Ahmed Kazi
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                                  Lichfl — harassment by pitampura, delhi branch manager [Resolved]

                                   shailender52
                                  Due to too much variation in interest, I want to shift my loan from LICHFL .But the Pitampura Area Manager denied to accept...
                                  Complaint comments  Comments  (1)

                                  [Resolved]

                                   jainvaibhav253
                                  I was paying my LIC on 29/03/2014 through LIC online payment (IDBI payment gateway), but there were some error on payment gateway, it was taking too long and then after sometime I got text “Session Expired” on my browser. I checked with the credit card statement, the amount was debited from my credit card. I have not yet received its receipt. Even it is not showing on LIC online portal. Since, due to the closing of the year, I have to pay the LIC before 01 April 2014, I again paid this LIC, this time I got the receipt. So I request you to kindly refund my double payment. Please reply. Below is the email i got while i was transacting on LIC IDBI eazy2pay payment gateway Dear Customer, As requested by you, please note that the following SALE has been processed by IDBI Bank - Eazy2Pay Payment Gateway : Merchant Name: Life Insurance Corporatio Merchant Ref Number: 12819250 Payment Amount: Rs. 25039.33 Payment Date: Sat Mar 29 09:47:55 GMT+05:30 2014 Card Used: XXXX XXXX XXXX 8008 Transaction Identification Number:[protected] Please quote your Transaction Identification Number for any queries relating to this request. We thank you for subscribing to Eazy2Pay and assure you of our best services. Sincerely, Eazy2Pay PG Team
                                  Complaint marked as Resolved Aug 14, 2020
                                  Updated by jainvaibhav253 Apr 02, 2014
                                  I was paying my LIC on 29/03/2014 through LIC online payment (IDBI payment gateway), but there were some error on payment gateway, it was taking too long and then after sometime I got text “Session Expired” on my browser. I checked with the credit card statement, the amount was debited from my credit card. I have not yet received its receipt. Even it is not showing on LIC online portal.

                                  Since, due to the closing of the year, I have to pay the LIC before 01 April 2014, I again paid this LIC, this time I got the receipt.
                                  So I request you to kindly refund my double payment.

                                  Below is the email i got while i was transacting on LIC IDBI eazy2pay payment gateway :

                                  Dear Customer,

                                  As requested by you, please note that the following SALE has been processed by IDBI Bank - Eazy2Pay Payment Gateway :

                                  Merchant Name: Life Insurance Corporatio Merchant
                                  Ref Number: 12819250

                                  Payment Amount: Rs. 25039.33
                                  Payment Date: Sat Mar 29 09:47:55 GMT+05:30 2014
                                  Card Used: XXXX XXXX XXXX 8008
                                  Transaction Identification Number:[protected]

                                  Please quote your Transaction Identification Number for any queries relating to this request. We thank you for subscribing to Eazy2Pay and assure you of our best services.

                                  Sincerely,
                                  Eazy2Pay PG Team
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