Life Insurance Corporation of India [LIC] Complaints & Reviews

Respected Sir/Madam,

This is to bring to your notice that we have applied for a NRI housing loan transfer in LIC Housing Finance LTD, Sec 31, Gurgaon in Nov,2011.
We submitted all the demanded documents.We were charged a processing fee as per LIC rules as well. After submission and depositing the fee, LIC authorised person did all necessary verification and other formalities. Now, after all such formalities I was not apprised of my application status and was kept in complete dark. After struggling for couple of months, I could manage to get a mail from their end saying that LIC cannot process my application further because of sudden policy change. I was never informed/apprised of such policy change interim all this process. Though, I tried to communicate them since the commencement of the process to till date but all my efforts turned futile. For your reference, I have attached a jpg file which contains screenshot of mail exchange between us. Now, when I am asking them to get my money back which I spent as processing fee, the company does not heed my calls and ignore me every time I call them. As per them, the company has stopped funding loan transfer to NRI customers. Now, I am not able to understand how can I be charged a processing fee for a loan which can not be processed.

I am quite frustrated dealing with the company and have already spent significant amount of time, effort and lost peace of mind. I sincerely seek your help in this regard to get me justice. Many thanks in advance.

Regards
Raju Jain
M: [protected]
email: [protected]@gmail.com
Address: H.No 286, Sec 31, Faridabad, Haryana

I am Madhu Jha and my policy no[protected] matured on 28.3.12.and maturity claim was done on 21.4.2012 . I had been called by Mrs. jain from lic office 11-d to come and verify my signature to which I responded and it was DULY verified by her on 27.04.12. Till date I have not received my maturity cheque . Kindly look into the matter & respond.
thanking you in anticipation.
madhu jha
RT 602, SHIPRA SUN CITY, INDIRAPURAM
GHAZIABAD-201014

15.5.12
TODAY I WENT TO CHECK THE STATUS OF MY ARTICLE, I CAME TO KNOW THAT THE CHEQUE HAD BEEN SIGNED ON 28.4.12 & DESPATCHED ON 4.5.12 & WAS ADVISED TO CHECK FROM MY POST OFFICE SHIPRA SUNCITY, INDIRAPURAM.GZD201014.

TO MY SURPRISE IT COULD NOT BE FOUND THERE & THROUGH TRACKER THEY DETECTED THAT IT HAD BEEN SENT TO LAXMI NAGAR HO AND FROM THERE TO NEW DELHI AGAIN ON 11.5.12.

NOW DO YOU SUGGEST ME TO AGAIN TRAVEL 12 KM. TO TRACK DOWN THE ARTICLE? KINDLY DO THE NEEDFUL AND OBLIGE.
MADHU JHA
RT, 602 ROYAL TOWER,
SHIPRA SUNCITY, INDIRAPURAM
GHAZIABAD 201014

SUB.: Delay in getting Death claim of my mother Late Mrs. Satinder Kanwar

P.no. [protected]Not cleared),[protected]Not Cleared),[protected]this has though been cleared)

This is to bring to your kind notice that my mother Late Mrs. Satinder Kanwar, who passed away due to heart attack on 15-May-2011, had taken few LIC policies, As a nominee and daughter of the deceased, I duly applied for death claim . as per procedure. But I am extremely disappointed to state that even after following the due procedure and fulfilling all the conditions, I have been made to struggle very hard to get the death claim. I intimate LIC for the sudden demise of my mother in july 2011 but the claim is still pending. It has been quite a painful and annoying experience, to say the least, of dealing with your esteemed Company.

I am unable to understand why so much delay is taking place when all the proper procedure has been followed. Your company which claims to be India’s best company and fastest in processing the claims.
Though I have provided all the documents from time to time, as asked for, and for which, I had to take leave from office and some time I had to bow before others to get those paper, still no light appears to be there at the end of the tunnel. Now, I am totally exhausted in keep listening the words that it is in process from the Company like you.

I have already waited for so long that ,now suggestions keep pouring for going to consumer court and to media for redressal of grievance. Why should I keep begging for my own money. I never expected this kind of harassment from LIC and would think twice to take another policy from your esteemed company.

You are kindly requested to intervene in the matter at the earliest. I shall be highly grateful if you could get the matter expedited to avoid any further harassment. Kindly strict to your words for providing better services to the policy holder.

I am providing the policy numbers. Hoping for early process in the matter.

Policy Numbers :
A. [protected] Not cleared)
B. [protected]Not Cleared)
C. [protected]— (this has though been cleared)

Preety Kaur
(D/o of deceased Mrs Satinder Kanwer)
Mobile No:
[protected] (Preety Kaur - Nominee)
[protected] (Jagatjit Singh- Nominee’s husband)

Respected Sir,

My policy no.[protected] was withdraw on[protected] but withdraw amount Rs. 8627 is not transfer in my SBI account and not received any cheque of this amount.
So, Plz find the causes and send or transfer my withdraw amount as soon as possible...


With regards

Shankar Lal S/o Sh. Nena Ram
Khudala - Falna 306116
Dist- Pali (Rajasthan)
[protected]

Sir,
This is Sajjan Kumar Gupta, a Holder of the Policy named Money Back with no.[protected]. for the issue of nonpayment of money back policy
the details of policy are
Name-Money Back
Holder-Sajjan Kumar Gupta
No[protected]
Policy Taken in JhunJhunu Branch Rajasthan But transferred in Boisar Branch Maharashtra in Year 2005
Dispute-I haven’t received The Survival benefit Claim payment for the year 2000 and 2005.

I have been applying for the same since 2010 (all the letters till date is preserved with me) and now after two years still I am empty handed which has forced me to realize that LIC’s Such scheme are just to make fool of the Consumers and running a fraudulent business. The Survival Claim benefit is just for the name sake and when contacted for the first time in LIC they just tried to keep on shuffling the issue in both the branches. When contacted them they provided me with two cheque Nos but Sir if these cheques have been deposited then why can they provide me with details of it. And why these cheques don’t appear in my Account Passbook.?????
The details of the cheque given by them are

Cheque 582483 dated 28/5/2005
Cheque 967184 dated 28/5/2000

Last letter from their side said that they shall furnish me the details in May 2011 But then its May 2012 and still no details have been furnished.Now sir eiher i want the proof stating that the chqeues have been deposited in my account only. or else fresh cheques with interest.

Dear Sir/Madam,

Myself, Mahesh Patel, had purchsed LIC policy no.[protected] on 21/04/1987 which is matured on 21/04/2012.

Accordingly, I had submitted all the original Policy documents through Registerd post on 04/04/2012 to LIC of India, Boisar Branch (Branch Code: 92J) on following address :

The Sr. Branch Manager
LIC of India
Boisar West for Office, Sweet Dream Apartment,
Above Modi Footwear Near Station, Boisar(W) Thane.


Through Mr. Sachin C. Deshmukh, Member chairman's club for agents, Chief life Advisor, Agent Code : 13763957 from Shirur.

Till date I didn't got any receipt or information about my maturity claim payment credit in the given account from LIC. Even I tried several times to followup on the no.[protected], but still didn't got any response from there and nobody is giving proper answers regarding that. After some time, they use to keep phone on hold and then no answer from the other side. No body is ready to talk and failed to get proper assistance and response to resolve the issue.

Please advise me on the same.

Thanks,
Mr. Mahesh Patel
+91-[protected] / [protected]
[protected]@gmail.com

I am working as a empowerd l i c premium collection centre in Distt. Saharanpur (UP). i am not receving my merchant fees since 25.09.2011
while voucher no.alloted but not paid to me. Details given below

VOUCHER NO. DATE. AMOUNT STATUS
191880 25/09/2011 102.00 ACK
191883 25/10/2011 198.00 ACK
191886 25/11/2011 156.00 ACK
191889 25/12/2011 162.00 ACK
191892 25/01/2012 276.00 ACK
191895 25/02/2012 252.00 ACK
191899 25/03/2012 192.00 ACK

My name is HIRDESH DURGA S/O Lt smt, CHANDER PRABHA

Address 1/9164 Gali no.4 west rohtash nagar Shahdara , DELHI -110032
My mother were having 3 polcies no.[protected] +[protected] +[protected] from LIC ,
AS in Legal heir i have submitted all the Death Claim Papers documents in LIC 112 Branch on 17/02/2012 and today is 09/05/2012 ,
But till now no action has taken for that , Inspite of so many visits in branch 112 nobody has taken any action , Saff is just saying we dont have staff so thats's why we havn't process your claim till now,


Please tell me IS IT MY FAULT THAT LIC is having short fall in staff member,

For this time My Mother has taken policies from your company but inspite of getting benefits out of it i am facing many difficulties in my life.

Please let me know what is the latest report on this


Thanks & Regards

Hirdesh Durga
Mob. [protected]

DEAR SIR,
THE BASIC CLAIM UNDER THE ABOVE POLICIES HAVE BEEN ADMITTED BY DIV. OFFICE Kaithal on 03.09.2011.But Till Date lic not responde this policy claim .i have submit all Document.

THANKING YOU.
Sahab Singh
Mob.No.[protected]

From: NS Saini [mailto:ns.[protected]@heroeco.com]
Sent: Wednesday, February 08, 2012 5:07 PM
To: '[protected]@licindia.com'
Cc: 'NARINDER SINGH'
Subject: AUDITING OF PENSION ACCOUNT ANNUITY NO.32701

Dear Sh. Niraj Agarwal,
Regional Manager (CRM),
New Delhi.
Dear Sir,
On January 31, 2002, I took volunteer retirement from M/s. JCT Limited, Village Chohal, Hoshiarpur (Punjab).
I got the pension on regular basis from February 2002 to October 2009 @ Rs.1942.00 per month and again from March 2011 onwards till date. In between, I did not received my pension for the period from November 2009 to February 2011.
It is requested that my account may be audited and the pension amount due to me be directly credited to my below mentioned account.
I am also enclosing the scanned copy of my request for electronically transfer of the pension amount sent to LIC Delhi on 15.02.2011 (Scanned copy attached).

Name – NARINDER SINGH,
Bank – HDFC, SUTEHRI ROAD, HOSHIARPUR (PUNJAB)
SB. A/C No. – [protected],
IFSC Code – HDFC0001362
Annuity No. – 32701

Residential address :-
672, Parveen Niwas,
New Model Town,
Hoshiarpur – 146001
Punjab.

I am sending you the hard & signed copy this mail to you by registered post also.
Thanks & regards,


Narinder Singh,
672, Parveen Niwas,
New Model Town,
Hoshiarpur-146001
Mobile No. [protected]
Personal Mail ID – [protected]@yahoo.co.in

I have received one call from Insurance customer complaint. They asked some question such as whether you was giving any benefit of commission on yearly and whether you are getting bonus by company, where your insurance cum investment policy mentioned with ID no of borrower. They said that if your insurance policy is mentioned with ID no of borrower, then the yearly commission and bonus is automatically gone into borrower account. If we want to convert exciting policy into Borrower ID to self ID no then we have to invest single premium of Rs. 30000 in DLF self policy and after 45 days Rs. 32300 is provided back to us and we will get unique ID no . The previous policy ID are converted from Borrower ID to self ID.After getting this ID no, all the new policy are covered under this ID.
Kindly confirm whether the above facts is true or not.
The contact person is Himashu and Mukesh and contact address is 3th floor, Somdatt Tower, sector 18, Nodia, phone no[protected],[protected]

Ref. LICHFL/JAMSHEDPUR/Auction Dt.29/03/2011 Regarding bidder of auction vide auction notice dt. 29.03.2011 Sales Notice under SARFAESI Act 2002 was published on 26.02.2011 for submission of bid for auction of M.L.No. 32018440 of Sanjay Ghoshal , Flat No. 3/1, 1st floor, Gopala Block, Shri Krishna Udhyan , Jawahar Nagar, Mango, Jamshedpur.

We have paid to LICHFL Jamshedpur Area office of Rs.11,00,511/-(Rupees Eleven Lakhs Five hundred and Eleven only ) Rs.110000/- SBI cheque No.275648 dt.29.03.2011 plus Rs.990511/- SBI cheque No.693239 dt.31.03.2011 against above mention auction as highest bidder .
Now this has been more than 1 year 2 months till date, during this period I have followed up many times through mail and verbal communications to you, Regional office and Head Office, but I haven’t got any satisfactory action or any commitment from your end. I feel sorry to say that I am feeling cheated. Please do understand my problem and situation. More over I am a heart patient.

I had called this LIC Branch in Paramakudi regarding one of my Father's policies as he has passed away recently. The response from them is highly irresponsible and frustrating. The people who attended the call did not even listen to my query and asked me to come to the branch directly. I live in Bangalore and simply cannot visit the branch just like that. I wanted to know the procedure and the documents required for the claim purposes and the customer care responded well and asked me to contact the branch. The branch officials who attended the calls were so arrogant that they do not even listen to the queries. If this is the way they treat the family of a 20 year old customer, then imagine the plight of a new customer.

I have become so frustrated with this branch and recommend people not to deal with this stupid organization for any of their insurance related issues. Stay away from LIC.

Dear Sir

We have applied for the Home loan last year in LIC HOusing Finance Ltd, Ajronda Branch, Faridabad ( Haryana). Mr. Rajeev Mandal is handling all the formalities and from March 2012 he has told us that our home loan has been passed and we have paid expenses cheque against loan and EMI of the loan but till the date we have not got any cheque of loan and any satisfactory response from Mr. Mandal.


You are requested to do the necessary actions for this

Rakhi Suneja
Faridabad

Hi , I am just sharing my bad experiences with LIC HFL- Tristar building, coimbatore. This is totally about the mishandling of post dated cheques and unexpected fines to the customer from them. I have taken loan from LIC -Coimbatore, I was paying my dues properly through the post dated cheques. But once I was out of station for 3 months and i have already issued the required cheque leaves to LIC -coimbatore . Suddenly one day they have sent letter that I need to pay the fine without any proper reason. My father went to their office inorder to know the reason. The bad situation is nobody responds there properly.Its a typical Govt office like situation, my father who is an aged man was helpless and just paid the fine inorder to avoid further any consequences. Really painful situation where they wont let you any intimation about the cheques availability or anything related to your loans. Simply they would collect the fine. One day when i was present there inorder to ask the LIC people about the ECS option from my salaried account Bank , the same thing there was huge que waiting and am in the que the man who was handling the customer couldnt spare me even 5 minutes.He just gave me a form and asked me to get the forms filled from my bank from where the ECS would occur. I came back home with more dissapointment. To my surpise again they havent deducted my due for the current month. Definitely am sure that they may come back again with the fine to me. I am helpless now. since there is no way to get the exact reason for this. If anybody have any suggestion in this regard will be helpful. please post the same here.

I AM NOT RECIEVED MY PRAN NUMBER

NAME = SUNDAR LAL KUMHAR

FATHER'S NAME = RAMESHWAR PRASAD

AGENT CODE = 11114 - 19C

DATE OF BIRTH = 01 JULY 1979

MOBILE = [protected]

R/sir,
I obtained a Loan against my Policy No.[protected] and Partly repayment make on dated 22.3.12 of Rs.25000/- with intrest of Rs.694/- but unfortunaltely sign differ cheque is dishonour and LIC,Churu write letter dated 27.3.2012 and same dispatched on dated 27.4.2012 those applicant received on dated 5.5.2012 then come in my knowledge. Applicant deposited on same day but intrest collect from me Rs.2774/-(including Bank charges 173/-) Unnecessary delay from LIC,churu . AND LIC imposed Unnecessary Interest. Please inquired the matter and do need ful action. and those are applicable give the relief to applicant.

ANNUITY 102617
My Brother Mr. Ganesa Gopalan has expired on 02/11/2010 and requested LIC PGS to let me know the amount refundable by Bank to LIC about excess pension credited but they are not responding with the Calculation hence raising the complaint and would request you to take up the matter and do the needful so that the amount can be refunded at the earliest. LIC BO 103 New Delhi is the annuity seller.

Hope to receive your valued co-operation at the earliest.

Thanks
GANESA NARAYANAN

Dear Sir

I have paid LIC premium on 11-Jan-11 using SBI Net Banking over online. The details of the transactions are as below.

LIC Policy Number :[protected]
Transaction Amount : Rs 1002/-
Transaction Date : 11-Jan-2011
SBI A/c No. (from which transaction was made) :[protected]
Biller Name : LIC
Transaction Reference Number : IB04668307
Payment Status : Shown as Success in SBI website
Payment Status: LIC site does not acknowledge the receipt of above premium

Till today (04-may-12), the LIC has not acknowledge the receipt of the premium amount.

I request for the status of the transaction made as per the details.

Badari

dear sir,
I rajesh b kurhade bearing policy no[protected] and my e mail id is [protected]@yahoo.com would like to complaint against the lic of india.
i have already paid my premium on date that is in the month of jan 2012 and again i went to pay the premium in march i was told to pay the dec premium again with the penalty of Rs 44/-.
i went to the camp office i was told that i will have to go to the hadapsar office after my req they told me that the system was not updated and we will update and let u know but uptil now nothing has been heard from the office about my premium and the penalty.
i would like to complaint that why they need 3 months to update and why the system not been processing my a/c and giving me the clearance of the above matter.