Life Insurance Corporation of India [LIC]
Life Insurance Corporation of India
Customer satisfaction rating: 38%
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Life Insurance Corporation of India [LIC] Customer Care

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Address
LIC Central Office, 2nd Floor, Jeevan Bima Marg
Mumbai
Mumbai City District
Maharashtra
India - 400021

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
476
down
261
up
165
down
106


Fax:
Fax:
+91 22 2288 4103  

Additional info
Central Zone
Bhopal: +91 75 5267 6254
Gwalior: +91 75 1244 8606
Indore: +91 73 1252 3513
Jabalpur: +91 76 1267 1079
Raipur: +91 77 1258 3062
Satna: +91 76 7222 8100
Shahdol: +91 76 5224 8469

Central Zone
Begusarai: +91 62 4324 5265
Berhampur: +91 68 0229 6390
Bhubaneswar: +91 67 4230 3140
Cuttack: +91 67 1230 7857
Hazaribagh: +91 65 4627 2611
Jamshedpur: +91 65 7232 0564
Patna: +91 61 2220 4067
Sambalpur: +91 66 3254 1388

Eastern Zone
Asansol: +91 34 1225 6012
Bongaigaon: +91 36 6422 8281
Guwahati: +91 36 1263 8404
Howrah: +91 33 2243 4614
Jalpaiguri: +91 35 6125 5443
Jorhat: +91 37 6236 1613
Kharagpur: +91 32 2225 3302
KMDO 1: +91 33 2212 6122
KMDO 2: +91 33 2397 0025
KSDO: +91 33 2334 2708
Silchar: +91 38 4224 1716

North Central Zone
Agra: +91 56 2252 5972
Aligarh: +91 57 1242 0066
Allahabad: +91 53 2240 1854
Bareilly: +91 58 1230 1712
Dehradun: +91 13 5266 8231
Faizabad: +91 52 7824 4261
Gorakhpur: +91 55 1223 0322
Haldwani: +91 59 4626 7886
Kanpur: +91 51 2236 8546
Lucknow: +91 52 2262 4214
Meerut: +91 12 1267 1201
Varanasi: +91 54 2245 4420

Northern Zone
Ajmer: +91 14 5266 1878
Amritsar: +91 18 3255 6658
Bikaner: +91 15 1222 5920
Chandigarh: +91 17 2278 4620
Delhi 1: +91 11 2884 4132
Delhi 2: +91 11 2882 2223
Delhi 3: +91 11 2885 5115
Jaipur 1: +91 14 1274 5834
Jaipur 2: +91 14 1271 3708
Jalandhar: +91 18 1245 9826
Jodhpur: +91 29 1265 7849
Karnal: +91 18 4226 6580
Ludhiana: +91 16 1252 1838
Rohtak: +91 12 6222 8328
Shimla: +91 17 7262 9212
Srinagar: +91 19 1247 5839
Udaipur: +91 29 4248 8581

South Central Zone
Bangalore 1: +91 80 2296 6515
Bangalore 2: +91 80 2296 6812
Belgaum: +91 83 1243 8808
Dharwad: +91 83 6244 1968
Hyderabad: +91 40 2342 0771
Kadapa: +91 85 6224 7017
Karimnagar: +91 87 8224 0597
Machilipatnam: +91 86 7222 3372
Mysore: +91 82 1249 5764
Nellore: +91 86 1232 3072
Raichur: +91 85 3223 2432
Rajahmundry: +91 88 3242 3832
Secunderabad: +91 40 2766 5039
Shimoga: +91 81 8225 1320
Udupi: +91 82 0253 6907
Vizag: +91 89 1253 3211
Warangal: +91 87 0257 9364

Southern Zone
Chennai 1: +91 44 2861 0353
Chennai 2: +91 44 2345 1551
Coimbatore: +91 42 2230 3503
Ernakulam: +91 48 4236 1938
Kottayam: +91 48 1258 0121, +91 48 1258 0102
Kozhikode: +91 49 5272 6006
Madurai: +91 45 2253 7778
Salem: +91 42 7241 1487
Thanjavur: +91 43 6223 3678
Tirunelveli: +91 46 2256 0860
Trivandrum: +91 47 1254 0932
Vellore: +91 41 6222 6718

Western Zone
Ahmedabad: +91 79 2551 1419
Amravati: +91 72 1255 1145
Aurangabad: +91 24 0232 9299
Bhavnagar: +91 27 8242 1963
Gandhinagar: +91 79 2323 8250
Goa: +91 83 2243 8418
Kolhapur: +91 23 1266 1135
Mumbai 1: +91 22 2202 8225, +91 22 6659 9066
Mumbai 2: +91 22 2401 0375, +91 22 3049 2020
Mumbai 3: +91 22 6781 9220
Mumbai 4: +91 22 6659 9233
Mumbai 5: +91 22 2626 7050
Nadiad: +91 26 8253 2134
Nagpur: +91 71 2254 6436
Nanded: +91 24 6222 1777
Nashik: +91 25 3231 7607
Pune1: +91 20 2551 2969
Pune 2: +91 20 2421 7638
Rajkot: +91 28 1248 3210
Satara: +91 21 6222 4708
Surat: +91 26 1280 1407
Thane: +91 22 2582 9702, +91 22 2582 7728
Vadodara: +91 26 5222 5188

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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38%
Complaints
5700
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Resolved
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So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon 08:00 am - 08:00 pm
Tue 08:00 am - 08:00 pm
Wed 08:00 am - 08:00 pm
Thu 08:00 am - 08:00 pm
Fri 08:00 am - 08:00 pm
Sat 10:00 am - 06:00 pm
Sun Closed

Life Insurance Corporation of India [LIC] Complaints & Reviews

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[Resolved]

File No. 30490 LICHF, Asaf Ali Road, New Delhi


Vide File No. 407279 LICHFL Janakpuri Branch sanctioned me loan of Rs. 15,30,000/- on[protected] under Griha Prakash Scheme against a Residential Floor in “SRS Pearl” at Sector 87, Faridabad. On receiving a demand Notice from “SRS” I approached the company for making remittance, but they refused to honour saying that validity of sanction expired and advised me to make a fresh application.

As per their advice, I submitted a fresh application Vide File No. 30490 with their Asaf Ali Road, New Delhi Branch on 1st November, 2010 by attaching same concerned documents together with copy of Loan Sanctioned Letter and paying the process fee. After this I chased up constantly with all the concerned officials and I was assured that since the loan has already been sanctioned, very soon I will be receiving a fresh sanction, but on the contrary I am now verbally informed that on account of “Company Profile not found Okay, the case is regretted”.

After receiving the above news I have been running from pillar to post, writing letters/sending email messages to Regional Manager (Mr. Mahinder Kumar), but no reply till date and hence, this request for your intervention for sanctioning loan on the basis of earlier sanction.

Regards
Rajesh Malhotra
L-2/142-B, DDA Flats, Kalkaji, New Delhi 110 019
Mob. [protected]
e-Mail ID: [protected]@yahoo.co.in
Aug 13, 2020
Complaint marked as Resolved 
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    [Resolved]

    Hi,

    I would like to complain about Mrs Madhavi Lata ,Manager in LICHF Gachibowli,VInayak nagar who is actually responsible for the home loans and other mattersin that area.

    She never entertain any body directly for the home loan which is her work and always tell to come through the agent so that she and her staff can earn money.

    She is very rude and and along with the staff no body is actually interested in working here and they feel that customer should beg in front of them and and should their work also.

    Please take action against her.These people are ruining entire system by harassing and extracting money from common people.

    Thanks
    Aug 13, 2020
    Complaint marked as Resolved 
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      [Resolved]

      Loan file no.[protected] foreclosed in 03 jan-2011 but till date no documents recieved from mumbai office. Also thre is no one lifting phones seems that thay dont want to change the culture of typical govt. office.
      I tried n number of times daily on phone[protected] & 22644052 as given by reception-mumbai office. When it is tolto him that no body is lifting phone on this numbers, he replied he can not do anything.

      No body is MAI-BAAP of LIC Housing finance limited.
      Bhagwaan bharose hai sab kuch.
      Aug 13, 2020
      Complaint marked as Resolved 

      LICHFL — Documents against loan

      My loan file number is [protected] . I completed my loan in December 2011 but still i not receive my original documents whenever i call they avoid and not giving proper answer.
      Re: Housing Loan against File no.-[protected], MANJU KALRA AND YATINDER KALRA Dear ma'm
      This is very much surprised to listen you after 2 months (applied on 18-08.2012), that our application has been cancelled. What should i feel is neither you people provide your policies to your juniors CRA (Mr. Jaspal Rawat) nor to your seniors Area Manager (Mr. R.K. Dubey). As both of persons had interaction with us and both had checked our documents. When they had all the way sayings that we had got the approvals, so on which basis they were got authorised to commit such type of words.Where your policies were lying on at that moment. Either they were lingering on, or cutting me fool. But what was the motto against this sort of job? If they were aware of about the policies then there should not be used of the processing fee of Rs. 1124/= which got debited in my account on 29.08.2012. I do not have words to explain that such a big company like LIC HOUSING FINANCE LTD. is going to indulge in false commitments. How ever it is co's decretionery power to provide loans to me or not. But you people should not linger on to any one.
      It simply shows that a small processing fee can fill up your stomach's. It was me who arranged my instalments (pending) and paid to Omaxe Ltd. without failing otherwise i may heavily penalised with interests.
      One more thing i would like to share that never my chartered accountant has felt requirement of any Registration for our KIDS STUDY CENTRE. as we are not doing this on a very large scale, nor we are required any current account, as we are maintaining a savings account for. If still there are some of chances to review than do it favour.
      Thanks.
      Regards
      YATINDER KALRA / MANJU KALRA
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        [Resolved]

        What kind of SARKARI website they have developed. I am trying to login into http://www.licindia.in but the site is not opening.

        In last week I tried to make payments by using my Credit card. But the LIC website has removed the option for credit card.

        Never understand what kind of service they are providing. When you try to call their customer care you can hear 2 lines from the IVR system then you will disconnected.

        HEY LIC DIRECTOR/MANAGER IF YOU HAVE 1GM OF SHAME INSIDE YOU PLEASE TAKE SOME ACTION.
        Aug 13, 2020
        Complaint marked as Resolved 

        L.I.C — Website related issue

        Dear Sir/Madam

        I have enrolled many policies under my login id(jiteshjain) but when i logged on today it shows 0 records found where are my enrolled policies its sept & i have to pay premium what to do...
        I agree with the complaints. Looking to the growth story of the LIC, its really shameful for LIC to have such a slow and non secured web site. LIC India should really work hard on this and improve the customer services.

        Jago Grahak Jago...
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          Lic Of India — PREMIUM RECEIPT [Resolved]

          I REQUEST YOU TO PROVIDE DUPLICATE PREMIUM RECEIPTOF MY POLICY NO.[protected]PLAN TERM 075-20 HAVIN PREMIUM RS.6869.00 DUE...
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          [Resolved]

          Hi,

          I have sent 8-9 mails to '[protected]@licindia.com' but they are not all replying to my mail, then what's the use of this email-id. I am constantly sending emails at this email address since 5th Feb and today is 21st Feb but I didn't get any reply, not even a single reply. This is really ridiculous.

          I want my correspondence address to get changed. For such a simple query, I am asking them a reply but these are guys have not replied a single time.


          Regards,
          Himanshu
          [protected]
          Aug 13, 2020
          Complaint marked as Resolved 
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            Dear Sir,

            I am Desh Raj from Gurgaon. Iam not satisfied with the term and conditions of the policy...
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            [Resolved]

            my father Vijay Shankar Tiwari had issued 2 no's of cheque for policy no.[protected] &[protected] on 30.10.10 at gyanpur road branch of LIC(Branch code 295). but in the month of february after gap of 3-31/2 month one cheque was bounce for which i have to pay bank charges and also LIC had collected penalty from us for which they are totally responsible. i cann't understand why they had presented cheque so late. atleast they should not collect penalty form us. my cell no. is [protected]. i want strict action towards ir-responsibiity of the branch.

            regards

            Ravikant Tiwari
            S/o- Vijay Shankar Tiwari
            Aug 13, 2020
            Complaint marked as Resolved 
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              [Resolved]

              Dear Sir/Madam,

              I had applied for a Home Loan in July 2009 for a Flat, B1/101, GF, Ansal Affordable Homes-Gurgaon, Sec-57, and got the attached Sanctioned Letter. But at the time of Disbursement LIC Housing Finance declined to Disbursement to this Ansal's Project.

              I have applied this Loan through Mr. Mannan Hussain (M: [protected], Email:- [protected]@gmail.com). At the time of Disbursement he told me there is some dispute between LICHF and Ansal Buildwell, So, LICHF is cannot Finance for your Flat.

              So, Kindly refund the Amount (Rs.1123/-) which I have paid for Initial Processing Fees.

              Please send the Cheque to My Address:-
              SANJAY SHARMA
              799, Laxmi Bai Nagar,
              New Delhi - 110023
              M:[protected]

              Looking for your positive response.

              Thanks and Regards,
              Sanjay Sharma
              M:- [protected]
              Aug 13, 2020
              Complaint marked as Resolved 
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                [Resolved]

                I forgot lic online user id and password details, could you please forward my online user id details to my e-mail id [protected]@gmail.com,and my mob num is :[protected] , my policy num is :[protected], dob is 02/06/1976
                Aug 13, 2020
                Complaint marked as Resolved 
                policy no.[protected]. i want to know the exact premiun payable for the policy and i stay in andheri where in andheri can i pay the premium - any drop box

                the policy is in the name of my brother in law - mr.anwar Babwani
                Plz send me the next exact premium amount, and date on which i have to deposit the amount.

                Policy Details as follows:-
                Policy Holder - Rajeev Dutt Sharma
                Policy No.[protected]
                Plz send me premium detail which you have collected.

                Policy Holder - Om Prakash Dubey
                Policy No.[protected]
                ADVERTISEMENT
                I want to know the payment details of policy no.[protected]
                i want to know the due date of policy no.[protected]
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                  [Resolved]

                  At present LIC (and other life insurance providers) declare bonus annually/periodically on with profit life insurance policies , which is payable on maturity or on death which ever is earlier. Accrued bonus becomes a substantial sum of money available to insurer till payment. However LIC does not pay any interest on such accrued bonus though it earns it on such balances.Since accrued bonus belongs to the policy holders, in all fairness, reasonable interest should be paid by insurer on such accrued bonus.
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    [Resolved]

                    I have written two letters to LIC office,Mul road, Chandrapur maharashtra state,regarding refund of premium of money back policy no. S[protected] from Feb.2010 to June 2010 of Rs. 226 per month total amount is Rs.1130.As this amount is already deducted by LIC main branch, KP ground, Kingsway, Nagpur, from money back policy maturity due in June 2010.
                    I have transferred on dt. 07/07/2010 from Chandrapur to Koradi TPS, Dist. Nagpur, M.S. you are requested to make arrangement of refund of Rs.1130 by cheque to the following address as eight months have passed in correspondence.
                    Thanking you,
                    Yours faithfully,
                    (INDAL BANDUJI CAHVHAN )
                    4/10/02,VIDYUTVIHAR COLONY,KTPS KORADI, TAH. KAMPTEE, DIST. NAGPUR. 441111.
                    Aug 13, 2020
                    Complaint marked as Resolved 
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                      [Resolved]

                      To,
                      LIC Credit Card
                      New Delhi

                      Dear Sir,

                      all credit card dues is clear, attach corporation bank confirnation of dated 15/02/2011

                      Kindly active my card No. [protected] with the name of Deepak Kumar Sharma
                      Address "ROOP VILLA" 113, Mangal Vihar Gopalpura Bypass Jaipur.

                      Thanks

                      Deepak Kumar Sharma
                      Card not active after full payment collection
                      Aug 13, 2020
                      Complaint marked as Resolved 
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                        Tuesday, 15 February, 2011 4:04 AM
                        From: "NAVEEN KAUSHIK" <[protected]@yahoo.com>View contact...
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                        [Resolved]

                        i has been apply for home loan (appl.no 663923)on date 23-aug-2010 for amount Rs 12,50,000/-.
                        i was submit all document to LICHFL Office(SCO-2445-46, 1st floor,Sector -22C phone no. [protected],[protected],mr chiranjeet kr) email [protected]@lichousing.com) (which document demand by exucative of LICHFL),
                        and i call on 27/8/2010 for personal discussion at chandigarh office during this time his demand for credit card settelment copy, i was proveid this peper same date,
                        after all peper check,they said your peper is completedand we will send all document delhi office, during this period they submit cheque no. 246444(standard chartered bank)Amount Rs1103/- and cheque was cleared on date 03/09/2010,but after 25 day LICHFL told your case hasbeen rejected due to your credit card problem, while i submit document regarding this already,if credit card problem why not put this quation before cheque clearing,
                        dear sir,LICHFL was weaste my time approx 25 days and deduct Rs 1103/- with out any loan section,
                        i was mently disturb with LICHFL workings due to i was received Demand letter by Builder for Due date instalment
                        This is totally cheating & mently Harsment with customer
                        Aug 13, 2020
                        Complaint marked as Resolved 
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                          [Resolved]

                          SIR,
                          I MD.JAMEEL AHMED HAS TAKEN HOUSE LOAN FROM LICHFL WARANGAL ,APPL.NO.854758 LOAN A/C :6801348
                          I AM PAYING MONTHLY EMI 10,606 FROM SALARY DEDUCTION
                          on 4/11/2010 i have paid 20,000 &outstanding loan is 10,06,398
                          on 6/12/2010 i have paid 20,000& outstanding loan is 9,87,000
                          on 6/12/2010 i have given DD of 40,000 & the receipt no .issued by LICHFL WGL 152652 Dt. 8/12/2010. & outstanding loan shown is 9,65,000 which is showing a difference of nearly 20,000.
                          hence i request you sir to rectify the defect & issue me a copy of payments done by me from 1/1/2010 to 31/12/2010.
                          MD.JAMEEL AHMED,
                          DY.MANAGER , SINGARENI BHAVAN=500004
                          RED HILLS- PB.NO.18
                          KHAIRATABAD
                          e-mail: [protected]@yahoo.com
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          Dont belive lic housing loan.. they will collect the fee eg:10, 000 etc and they will not give the loan moreover the fee is not refundable.;;;;
                          LIC HFL managers are really frauds, they will promise that we will get loan ..but we wont get and they charge some additional money and they will give some answer especially tambaram branch.
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                            forgotten my user id and password for my online payment of lic premium
                            my policy no.[protected] DOB 27/10/1958 my name...
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                            [Resolved]

                            I TAKE POLICY JEEVAN AADHAR DT.[protected] BUY AGENCY CODE 0233423R DO 0031032 NAME PRITI KESARWANI (MOBILE NO. [protected]). SHE RECEIVED THE CHEQUE AND PAYMENT CLEAR IN MY BANK ACCOUNT BUT SHE DID NOT GIVE ME RECEIPT AND POLICY BOND. TODAY (DT[protected] MONTH A GO BUT SHE DO NOT REPLY MY CALL. PLZ HELP ME WHAT CAN I DO.
                            Aug 13, 2020
                            Complaint marked as Resolved 

                            LIC — Bad Agent

                            My LIC Agent (Name : Saroj Kanti Chakraborty [Address - 41,C/2/1 Raja Rammohan Roy Sarani ; Serampore ; Dist.- Hooghly ; M-[protected]] do not collect the premium of my all policy's.The Agent is also giving us wrong information about all policy's..

                            sir, ot
                            I am lic agent of Branch 1 code 453 in siliguri(w.B) jalpaiguri Division .Our branch on an avarage good serviceing Branch.But respected employe who responsible for showintg Club Membership .He does not co-operative with us and most of the time he does not sit on the chair.Please provide good quality of employe or take action againt him so that he takes responsible for that.
                            Thanking you.
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                              [Resolved]

                              Dear friends,pl.donot prefer L..I.C.housing finance ltd for your housing loan products.They are not customer friendly and also the officials themselves donot know the procedure of loan.Their aim is only to grab the processing fees from us and make us to wander from pillar to post. I had a worst experience at velacherry branch that my applicaton has been rejected after six months by showing the reason that i had settlement status at cibil report.Though they have all the right to show the reasons, will they bear the the loss incurred due to their delay.No right reply received from L.I.C.for my letter.
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                [Resolved]

                                As I understand LIC is cheating pension plan Policy holders. I am also holding a Jeevan
                                Suraksha Policy which matured ( Vesting date ) on 22/07/2010 on my 55 Th Birth Day. Now LIC
                                is saying that the vesting date should have been 08/02/2011. This is absurd as this is in no way connected with my 55 Th birthday. However inspite of writing many e-mails and contacting them since the last one & half years , I am still to get the commutaion amount & the pension. I have written to the IRDA but not much has happened. LIC had sent a discharge form asking me to sign the same and surrender the original Policy.This amounts to signing an advance receipt, loosing the original policy and agreeing for the fraudulent vesting date. More over , Original Policy is not really required as they have cleared many other Policy maturities without the same. So is with IDBI/ICICI Bonds. I am giving the e-mails of
                                IRDA to which you may send your grievence. I am also planning to sue LIC by collecting all
                                pensioners who have been cheated. Kindly write to me , if you would like to join hands in fighting this crime. I may be contacted on my e-mail given at the end of this letter. If all o[censored]s join hands & sue LIC we may get our legitimate dues. Even if they pay now, I am loosing at least Rs. 50000/= which is too precious for a pensioner. If you try to find the total amount involved & loss to pensioners, this will be not less than 2G.
                                IRDA:
                                ======
                                [protected]@irda.gov.in

                                My contact details:
                                [protected]
                                S.Prakash.
                                [protected]@rediffmail.com
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                LIC Jeevan suraksha policy no.[protected] date 28.12.2001 primum Rs. 10037 was deposited in due time but not acceptecd.
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