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Life Insurance Corporation of India [LIC] Complaints & Reviews

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Updated: Oct 18, 2025
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S
sunil_karwade2011
from Bengaluru, Karnataka
May 13, 2011
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Address: Nagpur, Maharashtra

Complaint Regarding Housing Loan
Myself Shri Sunil Dewaji Karwade, serving, Storekeeper, at Jawahar Navodaya Vidyalaya, Babhulgaon(Jahangir),Murtijapur Road, Akola - 444104 Maharashtra State. I Applied for the Housing Loan amounting Rs. 600000=00 Under the Scheme Grah Prakash towards LIC Housing Finance Ltd., . In connection with that I have already rupeess deposited 1103=00 vide receipt no. 0025914 dated 14/02/2011.My file no. for this is [protected].and my sanctioned letter on dated 26/02/2011.
After nearly 40 days one officials name Shri Ashutosh Tombhare visited my house when I requested in several times casualy he perform his inquiry and and told " Batata Hoo "
When I visited office on 15/04/2011 Shri Ashutosh Tombhare met me with one lady MS Hema Lokhande. I requested then for Half an Hour but they not entertain me and their behaviour watch very bad like anything.
Respected Sir I came to know that LIC Housing Finance Ltd., one of best Housing Finance Company for that I approched your good office but dealing with your officials I felt very sorry to say, It shame for your department that your officials behaving is not upto the mark and upto the satisfaction level of good costomer like me. Myself is Central Govt. need a Housing Loan from your good office and you are not helping the Central Govt. Employee.
Sir, who will aspect the housing loan from you if your behaviour is like that.
I have spent the amount 1103=00 for processing fee and you not process for my loan so what can I expect from you. So kindly process my loan or return me the processing fee if you are enable to process the same.
All the documents are relevant and as per requirement of loan facilities.
Aug 13, 2020
Complaint marked as Resolved 
I want return immediately my processing fee of Rs. 1103=00 which had been deduct from my account .by cheque.
I want All relavant documents with orginal application in formate as well as processing fee which had been paid by cheque of Rs. 1103=00 to LIC Housing Finance Ltd. situated office at Nagpur City, Nagpur of Maharashtra for getting Home Loan.,
I want quick redressal into this matter immediately, so that the fee of Rs. 11032=00 alongwith all relavants documents returned to me urgently.
I aggrieved this matter so that return me Rs. 1103=00 fee which was paid to that office by cheque as well as relavents documents which was submitted to that office.( earlier post comment I am to quote Rs. 11032=00 instead of Rs. 1103=00 by mistake.)
I have not received any response from your end for lodgded my complaint dated 13/5/2011
You are humbly requested to you to look into the matter as earliest otherwise I will be free to take the legal way.
This for your kind information.


S. D. KARWADE
Storekeeper
JAWAHAR NAVODAYA VIDYALAYA, BABHULGAON (JAH.), DIST.AKOLA(M.S)
Please personally look into the matter.

S.D.KARWADE
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    santosh_gahoi
    from Kaithal, Haryana
    May 12, 2011
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    Address: Mahoba, Uttar Pradesh

    divendra singh bay a policy number[protected] on 28/08/2009 lic of india branch mahoba u.p. which teliphone number is[protected] , i inform the branch many times. i inform you that under 90 days lic handover the policy bond in policy holder, this pour services is hart me. so i request pleese sent my policy bound argent






    yours- divendra singh
    Aug 13, 2020
    Complaint marked as Resolved 
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      xalzister
      from Bhubaneshwar, Odisha
      May 11, 2011
      Resolved
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      Address: Sundargarh, Odisha

      since lic office had given an address of email for some report against lic india but when reported to change agent they did not respond to it
      +1 photos
      Aug 13, 2020
      Complaint marked as Resolved 
      Respected Sir,

      Policy No.[protected], Deposit Surrender Form alongwith Policy Bond date 26.03.2011 in the Branch 119, Defence colony, Opp. Mool Chand Hosipital, New Delhi.

      Sorry to say that I have not receive Cheque till to day. Please guide me how can take Surrender Cheque from LIC.

      Thanking you. Awaiting your favurable reply by Mail.

      RANJEET KUMAR
      I had surrendered a bond no.[protected] on[protected] at LIC branch located at Habshiguda, Hyderabad for payment. Though fourteen days have passed I did not receive the cheque. I request the concerned authorities to look into the matter and take steps to send the cheque at the earliest possible date.
      Thanking You
      C. Sridevi
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        B.Balasubramanyam
        from Mumbai, Maharashtra
        May 11, 2011
        Resolved
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        Address: Hyderabad, Andhra Pradesh

        Madam/Sir

        From the loan Account[protected] statement , it was observed that an amount of Rs 500000 is not adjusted for deduction on 20.04.2011 from the previous outstanding balance. This is to mention here that I have submitted two cheques of 5 Lakhs each totalling Rs 10 Lakhs for deduction. Only 5 lakhs is adjusted instead of Rs 10 Lakhs. This is very unfortunate to observe such a mistake. It reflects very serious burden on the individual and wrong impression on the company also. Interest is calculated on the outstanding balance and without the effect of Rs 5 Lakhs, my interest and principle amount is more. In view of this, I request your kind office to correct the mistake and intimation may be given accordingly. A fresh statement is also requested to be attached for reference.

        Regards
        B.Balasubramanyam
        Loan A/C 64402408
        Aug 13, 2020
        Complaint marked as Resolved 
        i g.sudhakar reddy loan no[protected] working in bhel rc puram have cleared all my dues regarding house loan . this is confirmed through your office also. but i found our company has recovered Rs2002 /- in this month pay slip. hence you are requested to intimate to bhel ramachandrapuram to stop recovery and repay the recovered amount immidietley.

        regards
        sudhakar reddy
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          javvajikiran
          from Hyderabad, Telangana
          May 10, 2011
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          Address: Khammam, Andhra Pradesh

          Sir,
          I'm Javvaji Jyothi. I applied for Agency with Life Insurance Corporation of India in february third week from Madhira Branch. Till this date they did not inform me about training&exam details.I sent a mail to [protected]@licindia.com to know training&exam details but no response from them.

          So i request you to kindly helpme to conduct training &exam as possible as early.

          Thanks&Regards,
          Javvaji Jyothi,
          [protected].
          Aug 13, 2020
          Complaint marked as Resolved 
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            binod123456
            May 8, 2011
            Resolved
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            Address: Thane, Maharashtra

            Hello,
            This is w.r.t. my home loan with LIC Housing Finance Ltd. ( no.[protected]. In spite of repeated requests, complaints to highest level and some successful conversations (which went through as somebody picked up the phone and promised me to do something), I have not received neither my Loan statement and neither getting my income tax certificate for past 1 year now. I have not clue as to how the interests are being charged and how the calculations are working. I get misleading and different numbers of balance loan everytime I am able to talk to somebody (whenever i have managed to talk - 1 out of 10 attempts say).

            I have tried to register complaint in their internet site which goes to some undeliverable email address. I have complained at highest level in their corporate but either nobody picks up the phone or nobody responds to the emails. I donot get through the phone and everytime the phone is picked, when they come to know I already have an existing loan and not a new customer, I am put on hold and then somebody just disconnects the phone.
            I am not sure what to do. I donot understand how these people can get so unprofessional just after the loan is taken and you are in their net.

            Regards
            Binod
            Aug 13, 2020
            Complaint marked as Resolved 
            LIC Contacts :
            Deshapnde [protected] Shreepad.[protected]@lichousing.com Recovery Manager
            Sandip Patil [protected] Sandip.[protected]@lichousing.com
            Usha Kakar [protected] Usha.[protected]@lichousing.com
            Yashwant Bodke [protected] Yashwant.[protected]@lichousing.com
            Bhavesh [protected] Bhavesh.[protected]@lichousing.com
            P SMehta [protected] /[protected] ps.[protected]@lichousing.com
            V K Sharma[protected]/[protected] [protected]@lichousing.com
            Apart from writing to [protected]@vsnl.net which the Thane office people claim to be their official address, I have also written to [protected]@lichousing.com and [protected]@lichousing.com, both of whom are very senior people in the western region. But to no avail. I will try writing at the address provided and also calling them up. Usually I have observed that the calls are no good because even though I am assured I will received a statement in 2 days, that has never happened. It is just empty assurances.
            Thanks a lot. It seems the emailID list just did wonders. I received all my statements in a single day now within few hours.
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              S
              S.S. Sharma
              from Mathura, Uttar Pradesh
              May 7, 2011
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              Address: Budaun, Uttar Pradesh

              Dear Sir,

              This brings your kind information that I am wife of the Late Ishwari Dutt Panth having LIC [protected], as you awre that he has been expired & now I am unable to receive the payment againts avobe mention ploicy, I have submitted all the document which LIC department required, therefore I am requesting you to pls take action to realese the payment against policy.

              Thanks
              Regards
              Manju Panth
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                A
                adypi84
                from Delhi, Delhi
                May 5, 2011
                Resolved
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                Address: North West Delhi, Delhi

                Dear Sir/Madam,

                In regard to above mentioned annuity number, I've not received the full details of the payment option & not received my payments in order. I called up on the given correspondence but nobody is picking up the phone.

                Please help in resolving this.

                Regards
                Aditya Mishra
                A-61 Jai Shiv Apartment West Enclave Pitampura, Delhi-110034.
                Ph: +91 [protected]
                Email: [protected]@rediffmail.com
                Aug 13, 2020
                Complaint marked as Resolved 
                I have sent two tapals containing two policies for surrender purpose on 28.06.2011, one to .T.nagar branch and the other one to villivakkam branch. After period of 35 days the .t.Nagar branch has delivered the cheque for Rs.98381/- for Rs.1 lakh. But the other branch is not at all tracing the missed tapal transmitted between themselves and their regional office. The purpose of the preclosure of the policies is entirely defeated successfully by LIC and I have contacted the branch and the manager concerned several times. Today also I have contacated the branch manager who has informed me over phone that he will contact within two minutes. After several attempts, I could not contact him over phone. Now I hope I may get any favourable reply from them as early as possible. Or otherwise there is no option to file a complaint with consumer forum.
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                  G
                  gotomonuji
                  from Mumbai, Maharashtra
                  May 4, 2011
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                  Address: Ghaziabad, Uttar Pradesh

                  Lic is the worst life insurance co in india in customer service. I have submitted all the documents of maturity claim with lic on 2/4/2011 but my claim is not paid till date. no person in whole office is even pick a phone call of any person. I went there fr 2 times for my claim but they didn't give any satisfactory reply.I talked to Branch manager of that branch but he also give any responce showing he has no responsibility regarding this. if lic is so lazy to give a maturity claim , how can we expect that lic will give a death claim and who will run after lic after the death of insured person.My policy no is Policy No.74997377
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                    1
                    1310Amit
                    from Vasai-Virar, Maharashtra
                    May 4, 2011
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                    Address: Maharashtra

                    Dear sir,

                    I am trying to see the current NAV for LIC's Profit Plus (Growth Plan) . But when I entered for the same , I cant get the status as on today (04.05.2011). So I request you to send me the details how I can get the updated (as on 04.05.2011) online? Please send me the details of the same on my email ID given below.

                    E-mail ; [protected]@yahoo.co.in
                    Mobile : [protected]

                    Thanks

                    Amit Kini
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    Dear Sir, Re: LIC PROFIT Plus

                    I have two policy from you, purchased from Serampore Branch (West Bengal)
                    Details of Policy as following :

                    Policy No.[protected] dt. 04/01/2008 Amount of Premium Rs. 50, 000
                    Policy No.[protected] dt. 14/12/2007 Amount of Premium Rs. 50, 000
                    I have paid only one premium. Total 1(One) Lakh. Rupees.

                    Due to my personal problem I want to surrender Policies & withdraw money from you.
                    Please let me know How can I expect right now from above 2 policy .
                    Please treat this request MOST URGENT.

                    Regards/ JOYDEEP CHATTERJEE E-mail :[protected]@gmail.com M-[protected] Address : 69/D, Dr. S.P. Mukherjee Street, Konnagar, Hooghly.(W.B.)
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                      S
                      SUDHSHAS9
                      from Mumbai, Maharashtra
                      May 3, 2011
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                      Address: Mumbai City, Maharashtra

                      My Loan account No. is[protected] and I had drawn loan of Rs. 2.00 lakhs from LIC Hsg Fin. Ltd, having office at Jeevan Prakash Building, 4th Floor, Sir P M Road, Mumbai 400 001. I had also assigned my LIC policy's with them for this loan besides the hypothication of my flat. Against my policy No.[protected], which was assigned to them, had matured on 2/4/11 and had maturity amount of Rs. 2,08,900/- payable, which was directly taken by LIC Hsg Finance Ltd. My loan amount outstanding was merely Rs. 8000/- as of 23/03/2011 and hence I had delivered a letter dt 23/03/2011 to them by Hand Delivery and had asked them to collect this maturity payment. I also requested them to refund me the balance amount of R. 2 lakhs and the ORIGINAL Documents of the flat and other Insurance policy documents.

                      They failed to act upon and also are still following up with me till 2/5/11 to pay the balance payments. Also are NOT returning me the policy to enable me to claim the maturity amount.

                      I request to you to please advice them to act upon immediately and return my money and documents and also penalise them for this un-ethical acts.

                      Regards,

                      S S Shah
                      Tel: [protected]
                      Aug 13, 2020
                      Complaint marked as Resolved 
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                        M
                        manik krishna kundu
                        from Pune, Maharashtra
                        May 2, 2011
                        Resolved
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                        Address: West Bengal

                        Dear Sir,

                        I would like to lodge my complaint against the city branch No. 3 which is situated at 14, Madan Street, Kolkata-700 072 and the said branch after my intimation sent two maturity vouchers against one policy vide no.[protected] one has made mannual and another is computerised.

                        After submission my maturity voucher the said branch is yet unable to send my maoturity voucher and the said branch is yet harassing for the said maoturity cheque.
                        Please take necessary action.
                        Thanking you,
                        Yours faithfully,
                        BANSH RAJ SHAH
                        38/67, Fakir Bagan Lane
                        Howrah-711101
                        Aug 13, 2020
                        Complaint marked as Resolved 

                        Life Insurance Corporation of India — delay of maturity payment

                        Respected Sir
                        I am holding LICI policy no[protected] issuing branch office salt lake branch under KSDO divisional office. This policy is matured on 28/0102010.I deposit all documents on January 2010.Till this date LICI not sent my maturity cheque.I claim to LICI for delay interest with my maturity cheque
                        Kindly arrange to take necessary steps.
                        with regrets
                        Swapan Ghosh
                        Vill Nowabad
                        PO Polerhat
                        24 Parganas(S)
                        pin 743510
                        Phone [protected]
                        LIC OF INDIA
                        LONAVALA BRANCH
                        REF ; Policy no.[protected].Name of policy holder Kezar Taherali Bhotvawala.(15years Jeevan Surbhi)

                        Dear Sir,
                        With above reference, it is to draw your kind attention that, I am not receipt of matured amount which was on 28/12/2009.Inspite repeatedly request to the office
                        nothing has been done so far.
                        Therefor, I request to do the neccesary in the matter at the earliest, by informing the above address.
                        My India address,
                        Munira Kezar Bhotvawala.
                        308, Raja Tower, 3rd Floor,
                        Guruwar peth,
                        Pune 411002.
                        Maharastra.

                        Thanking you
                        Kezar. T. Bhotvawala.
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                          B
                          Beloor ravindra rao
                          from Robertsonpet, Karnataka
                          May 2, 2011
                          Resolved
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                          Address: Uttar Pradesh

                          My Jeevan Suraksha Policy no.[protected] dated[protected] and annuity payment were regular till AUGUST 2010 through NEFT to the credit of my SB A/c no.[protected] with Bank of India, Corporate Banking Branch,First Floor,BOI Bldg.,11,K.G.Road,Bangalore-560009.
                          However to my utter dismay annuity payments stopped from Sept.2011.My reminders have had noeffect on them.My request dated[protected] to transfer the Policy records to LIC of India-Residency Road Branch(0614) has also not met with any response.Kindly help me.
                          B.RAVINDRA RAO
                          C/OBANK OF INDIA-BCBB
                          FIRST FLOOR,BOI BLDG.
                          11,K.G.ROAD BANGALORE-560009.
                          Address of LIC office concerned
                          LIC of India JDJA Cell
                          North Central Zone-Jeevan Vikash
                          16/98, M.G.Road, KANPUR-208001(U.P)
                          Aug 13, 2020
                          Complaint marked as Resolved 
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                            N
                            NAVEEN KHETPAL
                            from Mumbai, Maharashtra
                            May 2, 2011
                            Resolved
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                            Resolved

                            Address: Mumbai City, Maharashtra

                            COMPLAINT FORWARDED TO FROM TIME TO TIME

                            Inspite of repeated mails sent to u, till date I have not received the receipt for the premium paid towards by policies in question and also the same is not showing in your system as told by bo_894, Mulund Branch..

                            I am literary punished by both the sides, inspite of repeated follow-ups till date your bo_894 (Mulund - West) has not adjusted the premium paid by me from April to Sep; 2010.

                            My policy No.[protected]Rs.173.40) expired in March 2011 and till date I have not received ntimation about my pension from your end. I have received cheque for GMA, and nobody from your office - Hema Mam, Dalvi Sir are able to explain, what is this. Your letter says there is a gap of Oct, 2003, the premium amount was deducted from my salary and the same was remitted to your office, please ask the person concerned to check and verify with your records. This amount is remitted to your office by Lupin Limited, Mumbai. This is ridiculous, without proper check you simply tell the customer, there is a gap.
                            Aug 13, 2020
                            Complaint marked as Resolved 
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                              satsai83
                              from Hyderabad, Telangana
                              May 2, 2011
                              Resolved
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                              Resolved

                              Address: Karnal, Haryana

                              Dear Sir/Ma'am,

                              I have a loan A/c with LIC housing finance Ltd. From the day one , I am paying all Instalments to LIC, but they are again & again showing my A/c in defaulter cases. For that purposes I had forwarded Bank A/c statements to kaithal & Karnal Lic's office. In addition to that I have called no. of times to make necessary corrections in their record. But they are not giving any response.

                              we hereby request , kindly help us in this issue

                              Contact No of Karnal LIC office[protected]

                              Regards
                              Rakesh Mittal
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              dear sir,
                              i am avdhesh sharma mani noida sec-18 se home lone liya hi 2 year pahle.Ab top lone ke liye apply kiya jise nov 2010 me apply kiya.Ab tak muje lone nahi mila hi agent naveen chander hi.Iske liye maneger LAXMI CHOUHAN JI se bhi mila hu.mari file bhi ok hi.Aaj naveen ji khte hi file nahi mil rahi hi.Mea bahut dukh hu mere uper karj ho reha hi.pleas mujhe lone dilay.
                              thanks
                              avdhesh sharma
                              hakdn xzkluedm, asboqw jkhfwfj
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                                M
                                mukesh.mgs
                                from Mumbai, Maharashtra
                                May 2, 2011
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                                Address: Dhule, Maharashtra

                                HI,
                                I have tooked loan on policy and i have cleared all the loan amount but the LIC manager is not issuing my policy.
                                He is saying i cant give you the policy he is saying i need your policy for some other work. I have clered loan before 1 month but still he is not issuing my policy and his behaviour is very bad,
                                I dont knw why these stupid people gets the good position.
                                I need your help. please do the needful.

                                Thanks,
                                Rakesh
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                                  gspatankar
                                  from Mumbai, Maharashtra
                                  May 2, 2011
                                  Resolved
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                                  Resolved

                                  Address: Mumbai Suburban, Maharashtra

                                  My wife's LIC policy( No[protected] under SSS, matured on 01/03/2011. Every month the premium is remitted through Corporation Bank Wadala for last 3years. The last premium was also sent through Corporation Bank Wadala. We have not received the maturity intimation from your office at my residential address or Corporation Bank wadala where My wife Mrs. Gouri is working.

                                  After we observed that the policy was due, accordingly we have submitted the policy to LIC office at Santacruze-West on 22 March 2011 for getting my entire maturity amount. Reference no of acknowledgement slip is I/22/03/2011/MA/6. In your prescribed format , we had clearly mentioned the mailing address and intimated to send the proceeds of the matured policy to Corporation Bank, Wadala branch. We have yet to receive the proceeds. After about one month on 20th April 2011 , we inquired at LIC office, Santacruze-West. we were told that , the cheque was already dispatched by registered post on 26th March 2011 at my residential address, though We had clearly mentioned that cheque to be posted at working Place, ie Corporation bank , Wadala Branch Mumbai. Then , why LIC has sent the cheque to my residential address? We have not received the cheque till today.
                                  Under the above circumstances we have every right to claim the interest on the proceeds of the above LIC policy for the delayed period.
                                  In anticipation of your earliest action.
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
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                                    P
                                    pghegde
                                    from Chennai, Tamil Nadu
                                    Apr 30, 2011
                                    Resolved
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                                    Resolved

                                    Address: Delhi

                                    Dear Sir



                                    Myself P G Hegde have taken the Housing Loan from your esteemed organization of Rs 20 lakhs for the flat at Gurgaon(Haryana).



                                    Raheja developers sent the demand letter on 6th mar 2011 to me and I have forworded the same to you on 12th mar 2011.



                                    Final date for receiving the cheque was 31st mar 2011.They have received the cheque only on 15th April 2011.(15 days late)



                                    Due to your utter negligence and irresponsible way of working I had to pay late payment penalty Rs 2565 and also I lost the timely payment discount



                                    Offer of Rs 1.8 lakhs.My loan A/C No is 11057131 and File No is 213996.I have taken the loan from Faridabad branch.Kindly arrange to repay the penalty



                                    and discount charges as this is purely your blunder mistake.I was regularly following with Mr Ashutosh Area Manager.But he has not taken any interest to



                                    resolve the same.Kindly do the needful



                                    Regards

                                    P G HEGDE
                                    CELL NO . - [protected]
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
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                                      jothivr
                                      from Bhubaneshwar, Odisha
                                      Apr 30, 2011
                                      Resolved
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                                      Resolved

                                      Address: Pondicherry, Puducherry

                                      LIC policy no.[protected] belongs to villupuram br so far.on 16/11/2010 they have voluntarily tr the same to pondicherry Annasalai br without any information .On enquiry annasalai br told me that the policy still remains with villupuram br. Again on further enquiry villupuram br told that the same have already tr to annasalai br even not adhere to my words.On further request again with annasalai and kamaraj salai br,they once again told that the policy still remain with villupuram br.please note that the policy matures on 29/03/2012 and I AM READY TO PAY THE BALANCE PREMIUM AMOUNT IN FULL.Please take necessary action and must impose a fine of 25000/- for my mental agony and torture for the past 6 months by sending me here and there
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
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                                        Nitin Zanzane
                                        from Pune, Maharashtra
                                        Apr 30, 2011
                                        Resolved
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                                        Resolved

                                        Address: Pune, Maharashtra

                                        Hello, I am Nitin. LIC Housing Finanace , Pimpri is cheat me . Their Manager Ritesh Singh is refused to refund my processing amount cheque. Actually I want home loan of Rs.15,00,000. For that I have done all documentation & processing fees cheque of Rs. 5,515 to LIC housing Finance on 12/03/2011. During that time their agent Nagesh Shewale told me that this cheque is issued when your loan proposal is sanctined. Now ,0n 22/03/2011 , I received call from Nagesh that due to my company profile loan amount upto Rs. 15,00,000 was not meet. LIC offer me only Rs. 11,70,00 only. So, that time I refused for their loan amount & asked my documents & cheque back. They returned me the documents & for cheque they assure me that it will not deposited & returned it to me very soon.But, on 26/04/2011 ,they incash the cheque without my permission. When I asked question about it, they told me it's their processing charges.
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
                                        That's correct Nitin. All banks charges processing charges irrespective of the outcome of the decision.
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