Life Insurance Corporation of India [LIC] Complaints & Reviews

sir,

I am your money back policy holder and my name is vimlesh choudhary and my policy no. is[protected].
I did not received my money back , which is mention in your policy. acc. to your policy I received cheuqe after every intervel . acc. to the policy we got 2 cheque , but sir I got only one cheuqe in the month of march 2011 amount 10000 /- . when I query to your office they didnot give satisfacory answer , they told me that your pre. cheque is send by regesitered post before 5 years . But i cannot received any cheque and payment from your side. So, sir please send me that cheque with interset as soon as possible early.
thanks

Hi All,

Here I am sharing you my experience with LIC Housing Finance.

I have applied for a home loan from LIC housing Finance in the month of Feb 2011 for my flat in lotus Zing. As LIC was offering fixed rate of interest (9.75%) at that time. They took 1 weeks more time in processing the my application from the date they have promised. Due to which I have been sanctioned the loan @ of 9.90%. As per LICHF applicable rate of interest will be whatever it would be at the time of sanction not at the time of application. Till that time I accepted their offer as it was still competitive with other banks.

Now the real pain starts, after my home loan sanctioned, I fwd them demand later from builder to my Agent on 25th March 2011, he told me it will be done in 10 days time. It took 40 days to get my first disbursement, that too when I track with my agent almost every day. This cost me 18% interest from builder. This was just due to their unprofessional behavior just like old Govt. offices.

Now the time come for my next disbursement I fwd the request on 25th March, agent again told me that this time it will be done in 10 days time as all the documents are in place now. Now I am tracking my disbursement from last 15 days, I wrote to all their senior officials, whatever mail Id’s I could get from their site. I just received one response from Mr. Rakesh Kumar Agarwal, my case has been fwd to Area Manager, When I asked any ref. no for same, I did not get any reply. My agent and branch manager both keep telling me that it is under process. On 10th May when I asked for the disbursement my agent told me there is some outstanding of interest (Rs. 400/-). I was surprised, as they have never communicated about that, I paid that amount same day. After that again I am tracking my disbursement every day and yesterday I get to know that they have misplaced my demand latter and asked to submit the same.

My observation about LICHF is …
1) They don’t have any professionalism in their working and work like Govt. dept of 70’s.
2) They don’t have any automated system in place, most of the system is manual.
3) They don’t have any issue tracking system neither manual nor automated.
4) Only contact point is Agent which is not the employee of LICHF.

Please share if any body else also face any issue with LICHF.

Regards
Sachin

dear sir,
i had insured my amount in profit plus my no is :[protected], i want to know the current ststus of the term

lic market plus one policy no[protected]) -proposal no6335-dt[protected]agency code5526258 d.o 8488 Name of p holder MASHHOOD UR RAZA
My date of birth Print[protected]of instead of[protected] while I wrote correctly in application form and also summited the proof ; I have also another policy(money Back)In this date of birth is[protected] and they have the record
I have requested many time to correct it And present applicatins but I wss not succeed
MASHHOOD UR RAZA
POLICY NO[protected]) MARKET PLUS ONE
proposal NO[protected]
Agency code 5526258 D.O8488

Life Insurance Corporation of India, Pension & Group Schemes Department, P&GS unit Kanpur 16/98 MG Road Phool Bagh Mall Road Kanpur
Annuity No.: 23QJ[protected]
Annuitant Name:M.K.Mathur

Annuity cheques for year[protected] not received. First payment was due on 28/04/2011

Dear Sir

With due respect, Through this esteemed space, I would like draw the attention of authority concerned towards My Case. For a Single llic policy, I have been contacting Delhi, Jaipur and Yamunanagar Branch, but alas, couldnt get any redressal for my greivance regarding the stoppage of Pension Amount and Original Documents in case of Jeevan Suraksha Plan (Either or Survivor) .
Policy No.[protected]in name of Late Shri D. K. Jain)
Please show me the right path

Renu Jain
[protected]@gmail.com

My Policy no.[protected] has matured on 27th May. Before maturity all the documents desired by Patiala offic, submitted well in advance. But they sai original policy is missing so they asked me to submit affidavit which was also submitted three months back.Premium was being deducted from my salary every month so there is no confusion but so far nothing has been done.

jiwan kumar sharma

My MONEY plus policy is[protected], I am paying Rs. 10000/ every year continuesly but Please give me the status urgently - the unit statement.

I want to know NAV Rate of this policy , the current status of my account and can i get routine updates of my this account through e.mail??

Please tell me hwo I get My account statement on internet. Tell me on my E-mail address.
My E.mail id - [protected]@gmail.com

I ve lic pilicy, under plan;89/25 (jeevansathi) policy
no;[protected] dt;28/12/1991.
I ve marrage dt ; 23/11/1991 , with Manesha K Chudashama as per hindu
low.11 years of my happy marrage life I ve 3 boy-child.(1) Karan,
(with juvnile Diabites).anether child are twins,Arjun n Siddhath.
after 11 year she made extra-maritele affeir, n she left home, I ve
shocked,I ve register fir at bhavanager (guj) B divi police
station.(criminal rag no;27/2003 u/s 323&506. i am bessy to grow 3
child as a single parrent,after 8 year i ve heard some wear person
missing 7 year.we do the claim for policy.i apply for heirship
certificat atthe honorable first additinal civil judge at bhavanager,
thay oder to public notice in local news papper ,Gujarat Samachar,dt
10/12/2010.LIC of INDIA Bhavanager, Div manager,divisonal off Nilambag
BVN.to raply up to dt ;15/1/2011.lic of india divi off nilambag
bvn,reply to the hon add civil judge at bvn on dt;28/4/2011. i hop u
will give us judgement .i cant express my problemas single parant.thx.

Dear sir
I am not recieving my pension regularly. because I am residing at Mathura (UP)
and cheqe is posted from mimbai by post. please transfer my master policy to Mathura (UP) so I can aproach for my pension.
Policy details are as follws:-
My name -Ram s chahar
Master policy no. - GSCA/83543
Annuity no. - 091H[protected].

Regards
Ram s chahar...

From
K.JEGATHAMBAL,
27,Antony Street Extension,
East Tambaram,
CHENNAI-600059
To
The Zonal Manager,
Southern Zonal Office,
Anna Salai,
Life Insurance Corporation Of India,
CHENNAI-600002
Sir,
Sub: Policy No.[protected]K.KARTHIKEYAN-Expired on[protected]claim-reg
Please refer to your letter dated 07-04-11.
The claim has been repudiated without assigning any reason. I am afraid whether any opinions obtained from medical consultants. This shows that decision of repudiating my claim is predetermined .
I have already stated in my letter dated 28-01-11 ,`` we have lost our precious son and nothing would compensate his life.”
Hence the proceeds may be sent directly to
TANKER FOUNDATION
17, Wheatcrofts Road,
Nungambakkam,
Chennai - 600 034
under intimation to me. This institution is rendering yeomen’s service to chronic kidney disease patients and these patients are deprived by your decision. I don’t wish to make any more correspondences with any of your branch.

Tambaram Yours faithfully,
18-04-11
(K.JEGATHAMBAL)

I have taken a loan from LICHF , Swargate branch. My homeloan account No[protected] .
My compalints are
1. First disbursement amount was just 10% of the demanded amount even after validating the work of progress. They do not know the reason for this mistake.
2. Misplaced submitted document file and this delay in disbursement for the second demand . Their declared disbursement time target is 5 days , however I ahve not yet recived the second payment even after one month.
3. Very poor administarion in Swargate office in customer dealing. Office is always crowded with so many customer issues and shortage of skill persons. Truely government organisation. I had 3/4 trips of almost 4 hrs each and till without any result
4. Irresposible behavior of staff by not responding as committed and not recieving the mobile / landline / customer complaint line.
5. Send a complaint mail to their official complaint mail ID usha.[protected]@lichousing.com. BUT NOT RECIEVED A SINGLE REPLY.
6. They are masters in misplacing and mis managing your important docuemnts. They do give any acknowledgement / proof of submitted documents.

To
The Branch Manager
LIC of India,
City Branch II, 685
Vijayawada

Respected Sir,

I, Y.L.. Raju have taken a policy with no.[protected] from CB II, 685, vijayawada.
Due to some reasons I want to transfer my policy to cab. 67A, vijayawada from above branch. I have already intimated the matter to policy servicing section AAO by writtenly (on 9th May, 2011 ). Still now that policy record was not transferred.

Please solve my problem as early as possible.

Thanking you sir]

sincerely,
Y.L.Raju
cell:[protected]

sir i am lic agent my agent code no 0565595F , i forgot my agent portal password please give me my new password

I had visited gurgaon office (LIC Housing Finance Limited ) to make the partial pre-payment against my loan account[protected] on 5th May, 2011. Have provided all the necessary documents related to satisfy that the in payment is being made from self-income instead of any other loan/sources.

I was told that they will present the cheque in 3-4 working days & it is already more than 20 days but the cheque of pre-payment has not been presented.

Even 2-3 attempts of telephonic follow-ups have not resulted positive as everytime the excuse is that the concerned person is not in his seat.

This way the interest is charged on higher pricipal base which i intended to bring down by making partial pre-payment. This is really unethical practice.

Please do the needful so that the action is taken without further delay.

For any query, please call me on +91-[protected] or mail at [protected]@rediffmail.com

Thanks & Regards

Ajay Bijani

I applied for a housing loan with ‘LIC Housing Finance Ltd’ (File nos 43391) on 4-Feb-11.


The point of contact for me was Mr. Naseen over there (agent working out of ‘Lajpat Nagar’ Branch....his contact nos [protected]).
As my first installment for the property which I purchased (Project name is ‘Lotus Zing’ which is being worked upon by 3C company) was due in the month of February, 2011 (around 28-feb-11) hence I quickly got in touch with Mr Naseen (who in turn guided me to Ms. Usha Gola , I guess she is working with him in the same office …contact nos [protected]). I started coordinating with her. She communicated that once the documentation is complete the loan gets approved (and ready for disbursal) within 7-10 working days (But since I am living in Mumbai and the property is in Noida hence in my case it may take upto 10-14 days). Being a new person (on how the loan industry works) I believed her and started completing the formalities.
I completed all my documentation on 4-Feb and submitted it (couriered) to the Delhi Branch (i.e. K-59, 1st floor, lajpat nagar, part-2). My documents were received on 07-Feb-11 (I confirmed the same with Ms Usha).


After that i started following up (which lasted for almost 2 months) with the agents and even the Branch Manager there i.e. Mr. Sudheer Gupta (email id s.[protected]@lichousing.com, Ph # [protected]). These guys (including Mr. Naseeen, Ms. Usha and the branch Manager himself i.e. Mr. Sudheer) started avoiding my calls. I called them a number of times but nobody was willing to take my call.
The worst part is that Mr. Sudheer (the so called ‘branch manager’ of Lajpat Nagar branch) is picking the call and then disconnecting within a second (without talking/speaking). This has happened 4-5 times on 8-Apr-11. (If you wish then I can definitely send over my call records).

Then, I escalated this up the ladder (from ‘Agents’ to ‘Area manager’ to ‘Customer relationship manager’ to ‘Regional Head’) to make things work for me but negative. Finally I reached the National Head (Mr Vijay, CEO LIC HFL).

Staff (including the top management like RM and CRM) has showcased pathetic business ethics. I communicated several times with these people but most off the times failed to even receive an acknowledgment. Finally my disbursement happened on 6-May-11 (after approx 3 months).

The property/loan which I have applied was under the construction linked plan. I missed my first 2 installment of ~1.8 lacs each because of the delay caused by LIC HFL staff. I was forced to shell out a hefty interest to the builder due to delay in the payment (at 18%).

So, now i want LIC HFL to cover up for my interest (which I paid to the builder).

LICHF taking more than 6 months to disbusrse the full home loan sanctioned.It is better chance for them to collect intrest for this 6 months.untill priciple recovery starts how much intrest i have to pay? (>70,000/-).This sort of public looting saying rules and regulations are to restricted to save the customers.

Non Delivery Of Post Dated Cheques
I have still not received my post dated cheques from May-2011 onward towards Annuity plan from Pension& Group scheme of LIC of INDIA ,25,KG Mrag,NewDelhi -110001
Surjeet singh
Annuity no. 34365
#722, Gurbax colony, Patiala

To
Smt. Vijaylakshmi D. Ms,
Executive Director ( Personnel),
LIC of India, Central Office
MUMBAI

Dear Respected Medam,

I am Anil Deshpande , Resident of Bagalkot, Karnataka hereby requesting that
I already wrote three to four letters address to Chairman of LIC and copy of that submitted to you but till date I am not received any singl reply about my continuation of temporary service.

Sir/Medam, I worked in LIC iof India on temporary basis for 85 days in Branch office Jamkhandi, under Belgaum Division, Karnataka , After that corporation break the service after 85 days but present today in Raichur Division of Karnatka since from last 10 to12 years temporary employes are till working. Why this type of discrimination in temporary status.?. Kindly give me the chance to continue my temporary service in consideration of previous service,

Thanking you,

Anil Deshpande, B.Sc
Laxmikant Nivas
Sector 35, Plot No C-84,
Near :Police Palace, Behind Syndicate Bank
Navanagar, BAGALKOT- 587 11, Karnataka

I had applied for home loan from LIC HFL in March,2011. I got the sanction letter in April 2011. I applied for disbursement in May 1st week, the payment due date for which was 25 May,2011. I have not received the disbursement yet.

I was leterally harassed by the LIC HFL staff whenever Ivisited their office, nobody is there to answer to the queries. Agents/brokers are sitting in the office and doing all kind of work like entering the file data in the system, carrying the customer file(with original documents) with them to the main office at Aruna asal ali road, etc.

The office head/manager Mrs. Sangeeta is a softspoken person, but it seems she has little interest in the affairs of the office and does nothing to help the customer. She has been on leave for almost all of April without any replacement !!! Talk of apathy...

The other person their is Mr. Deepak, frequently abusive in language and allusive from work. Has handed over all his work load to a broker named Mr. Vikas who is not even an employee of LIC HFL!!!! This gentleman, Mr. Vikas, sits in the LIC HFL office at Pitampura in the managers cabin and you will not even know by his body-language that he is a mere broker....

Height of negligence - My file was once lost- with all the originals, and then found after a few days.


If there is anybody out there who can do something about this, I would be really grateful.
My file No is: [protected]

Thanks in advance.