Life Insurance Corporation of India [LIC] Complaints & Reviews

Sir I am lic agent since 4 years, working at Ahmedabad Vastrapur Branch(83X)
I have 75 lives, I want to have my Agent portal id and password, to update the
FUP DATE and status for my lives; Please Sir send my agent portal id and password.

My Full name: Archana Rushi Patel
date of birth : 31/10/1974
agency code: 1190-83X
Do code: 2835-83X
Email Id: [protected]@gmail.com


so please sir send my agent portal id and password as earlier as possible.
Thanking you
Yours Faithfull
Archana Patel
<[protected]@gmail.com>

NAME -UMESH PRASAD DAS, MONEY BACK POLICY
DATE OF STARTING POLICY-04.03.1994
BRANCH CODE-460, NAME OF BRANCH -LINK ROAD,CUTTACK

MONEY BACK DUE ON-03/2010
COMPLAIN DATE AT BRANCH OFFICE-09.03.2011
ANSWER FROM BRANCH OFFICE-SAID AMOUNTOF RS10000/- WILL BE SEND TO YOU WITHIN SEVEN DAYS.
IT IS VERY SORRY TO SAY THAT IF SUCH A BIG ORGANISATION IS MAKING DELAY MORE THAN 1 YEAR TO SEND COSUMERS BENIFIT THEN HOW WE WILL BELIVE INSURANCE COMPANIES.
TILL DATE I HAVE NOT RECEIVED MY MONEY.THEN WHAT WILL BE MY NEXT STEP PLEASE INFORME ME.

I hold a policy No.[protected] in my name with Risk date[protected], Payment mode - ECS, T-T-PT - 191/18/18.SA. I wish to inform you that since its beginning from August 2010 not a single premium has been received by LIC through ECS mandate. I have been paying premia through cheque through my agent. I and my agent, both are at loss as to why ECS mandate is not being exercised in my case. In September 2010 I was even advised your office that the policy has been discontinued for want of premia payment whereas there should not have been any lapse whatsoever. I see this as a rather peculiar procedural lapse as my documents were verified and accepted and the policy bond has been received by me.

It is disheartening to note that despite best personal and written efforts, LIC has been stonewalling the issue of operating the ECS mandate causing immense mental and personal trouble as cash permia are required to be tendered at the local LIC office to continue the above policy being a monthly permia policy.

Dear Sir,

I have enroll policies online in LIC website but it showing invalid cannot understand why it showing invalid, as my other policy have enrolled.
I already register online complaint no- 314533, but i am unable to understand why still my policy is not been enrolled online still showing 12P error, 24P error as me submitting the Installment in due time but it showing policy status as closed.

requested you to kindly update me.

Policy no[protected], Holder - Ajay Masiwal
Policy no[protected], Holder - Ajay Masiwal
regards
Ajay Masiwal
[protected]@yahoo.com
mobile no- [protected]

I have taken Lic's profit plus, but till date I dint get any information, current valuation and sttaus of the policy no[protected]. the agent is also not helping please give me details on the above ID

To,
Manager CRM ( Grievance Redressal Officer) ,
LIC of India,
Kanpur,
U.P.
India.

sub- Non payment of death claim of late Shri S.N.Upadhyay (I.P.S.); policy no[protected]

Respected Sir,

It is unfortunate to bring to your notice that death claim of my father Late Shri S.N.Upadhyay(I.P.S.) has not been given even after 8 months of filing the claim.(nominee- my mother Shrimati Kamla Upadhyay)
This has been the situation even after repeated reminders & tracking of the file by shri D.N.Pandey ,Manager,LIC branch Saket,Meerut & Shri M.M, Malviya , A.O. ,LIC ,Kanpur zone , to the concerned LIC branch at Shahjahanpur(U.P.). It has been a very callous situation at Shahjahanpur LIC branch.

Infact all the other claims of his policies have been met long before , thus it is all the more unfortunate that this particular claim has has not been met even after so many months & efforts.

Therefore I request you to please deal with matter on an urgent basis as it has already been very delayed.

Thankyou,

Yours truly,
Abhishek Upadhyay
s/o Late Shri S.N.Upadhyay (I.P.S.)
D.I.G. ,P.A.C, Meerut sector, Meerut.
Resi - 462/6 Shastrinagar, Meerut.
Phone no- [protected]
[protected]

Policy No.[protected]
Kindly update my e-mail address as srinivas.[protected]@gmail.com
Please note, I have forgot my, hence unable to login. Request yourself to send my password to my new e-mail address enable me to get my premium receipts which I have not received.


Thanking You,

Srinivas Amin

The Manager/ Branch Incharge,
Branch Code - 11J, Delhi,
LIC of India.

Dear Sir/Madam,

It is great agnoy that I wish to bring your kind notice the callousness shown by your branch in responding against my request for revival of my term plan policy no.[protected]. I have sent several mails but I am not getting any response/revert. The complete details are as per mail copy pasted below (which I have sent to branch mail ID):-

From: Anil Jain
Sent: Friday, March 18, 2011 7:53 PM
To: '[protected]@licindia.com'; '[protected]@licindia.com'; '[protected]@licindia.com'
Cc: 'aniljain.[protected]@gmail.com'
Subject: RE: Revival of Policy (Term Insurance) no.[protected] in the name of Anil Jain

Hi All,

I have submitted all my reports at Borriwali Branch on 1st March 2011. I have taken the confirmation from branch that they have dispatched all reports and duly filled application form on 1st March 2011 itself.

Now its 17 days. Please revert on the status.

Warm regards,

Anil Jain
Credit Head - RPC West
Mob +[protected]
Tel[protected]

From: Anil Jain
Sent: Monday, March 14, 2011 10:50 AM
To: '[protected]@licindia.com'
Cc: 'aniljain.[protected]@gmail.com'
Subject: RE: Revival of Policy (Term Insurance) no.[protected] in the name of Anil Jain

Dear Sir / Madam,

It is more than 10 days now, please revert with status.

Warm regards,

Anil Jain
Credit Head - RPC West
Mob +[protected]
Tel[protected]

From: Anil Jain
Sent: Thursday, March 03, 2011 12:23 PM
To: '[protected]@licindia.com'
Cc: 'aniljain.[protected]@gmail.com'
Subject: Revival of Policy (Term Insurance) no.[protected] in the name of Anil Jain

Dear Sir/Madam,

I am Anil Jain (33 Years old). I have taken the captioned Term Insurance for Rs. 50 Lacs vide policy no.[protected] in the month of August 2009. This policy was with Annual Premium and my premium was due in August 2010. In August 2010, since the annual premium was high (Rs. 29000/-) hence I want to reduce the insurance amount to Rs. 25 Lacs and I have requested for the same to the agent thru which I have taken this policy. The agency has confirmed me the status that Term and Premium once decided cannot be changed. However he has confirmed this status on 15th Day after the due date of my premium.

Later on when I try to pay the premium on 20th Day from due date of premium, I came to know that my policy is lapsed as grace period in Term Insurance is only 15 days (not 30 days like applicable in other policies). Since then I have tried and asked so many agents for revival of my policy but nobody has taken any interest and everybody has suggested to take another policy.

Since I have now moved to Mumbai hence it has become very difficult for me to pursue the matter at Delhi Office and hence as a last effort, I have visited the Borriwali West Branch , Mumbai and there I have discussed the entire issue with Ms. Prerna Triwedi. She has told me the entire process and I have gone thru all medical checkup. Now I have submitted all my medical reports(as suggested and arranged by LIC Healthcare TPA) and KYC reports documents etc. at Borriwali Branch where Ms. Prerna Triwedi has confirmed that she has dispatched my Revival Request and all reports to your branch on 1st March 2011.

You are requested to please do the nededful.

You may also check the status of my other policies (Policy no.[protected],[protected] and[protected] where policy amount and premium are less however they confirm my habits and intentions of paying premium on time. And this time the delay has happened only due to miscommunication at my Agents part. I assure you that I will pay all future premiums well on time.

Hoping for a favourable and earliest reply.

Warm regards,

Anil Jain
Head Credit (West Zone)
Deutsche Postbank Home Finance Limited
Unit No. 705-706, 7th Floor, “A” Wing,
Diamoda, Nr. Novelty Silk Mill Compound,
Dahisar (East), Mumbai – 400068
Tel[protected]
Fax[protected]
Mob +[protected]
Mob +[protected]
www.deutschepostbank.co.in

I hope the chain mail sent to your branches from time to time is sufficient enough to give you a fair idea that how much help has been given by Borriwali Branch, Mumbai in guiding me the right way for revival of my policy and how much careless are the employee at branch code 11J.

Now its my humble request is that if you do not want to revive my policy then please inform me immediately so that I may opt for other alternative. I have already spent more than Rs. 2000/- in getting fresh medical reports.

Hoping for a favorable and earliest reply.

Regards,
Anil Jain
+91 [protected]
+91 [protected]
+[protected]
+[protected]Board)

Hi ,


I had policy number[protected] in Lic india at Hapur Branch, I withdrew my policy after 3 years in Sep 2010 But still i couldn't get my Refund value when i tried to know about my refund status , LIC branch people always pretend like "system is not working ,call tomorrow , specific person is not here and not gave any response . I opened a complaint no.-292747 against the policy number[protected] on 22nd december 2010. I tried many times to contact them over phone [protected] but lic people did not give me any response, many times I visited and filed a complaint letter to lic office staff,

In month of Dec they promised me that they going to provide me a new cheque for my surrender value till 10th jan 2011 but niether i got my cheque nor any information,when i visted there they told me your cheque has been dispatched in oct and you have encashed .
i investigated and found i cheated by lic peolple they gave someone else to my Refund Value on my Name

I have some concerns related to it:

1) when i filed a complaint at lic hapur branch why the lic Staff didn't take any action on my complaint.

2)why they told me to wait till 10th jan 2011. They haven't checked before when I was checking before many times.

3)its a Reputed government Organization and its a big blunder and fraud with common man,when i tried to call them, most of time no one picked up the phone when they picked up they said system is not working properly. they didn't provide me correct information nor my fund information. they are told on 13 Jan 2011 that my money is nomore now.

I beleive and hope consumer forum will enquiry and take legal action against that person who did fraud with me and my LIC fund .

Regards,
Arun Kumar
+91-[protected]

I have taken a Insurace policy plan Amulya Jeevan from LIC of India, for which I have paid 25400/- as PROPOSAL DEPOSIT RECEIPT of 24th Nov 2010 by cheque dated 15th November 2010.

Agency Code 01335886
Dev Officer Code 26903

But till date, 23rd March 2011, I have not received the policy , even they have not given me the policy number, from last 4 months I am following with them, and from last 1 month the Agent(Vikas from Santacruz branch) is not even answering our calls.

I am attaching the Proposal Deposit Receipt als for your action.

Kindly help me for the same.

Premium amount of Rs 27,259.30 paid for the following policies and the same has been debited from my account, I have not recieved the payment premium receipt. kindly provide me the same at the earliest for my Income tax return purpose the detail are mentioned below. hope that you shall do the needfull at the earliest

The transaction details are as follows
Date 23/03/2011
Transaction detail: BIL/[protected]/lic premium payment/LICPGI_MICI10

Sr No Policy No FUP Prm Amt Inst Late Fee Tot Amt
1 [protected] 10,283.00 1 205.70 10,488.70
2 [protected] 1,597.00 1 31.90 1,628.90
3 [protected] 4,636.00 1 92.70 4,728.70
4 [protected] 5,072.00 1 0.00 5,072.00
5 [protected] 5,341.00 1 0.00 5,341.00
[protected]
Rs 27,259.30
Send the Premium paid receipt in my e mail Id [protected]@rediffmail.com.

Sir, I have taken LIC Policy no.[protected] on 28.10.2003 from LIC Branch officr Barh (Bihar) against my son Mr Sangam Yadav but till date neither LIC Policy Bond papers received from LIC Office nor any reply so far . I have been requested many time to LIC Barh in writing and after appearing before officer.During my visit in LIC Barh Branch, the Branch Manager was replied that concerned Bond Form for Table No. 50 not available in branch and subject Bond will be provided on receipt from Main Branch but till date no action so far. Beseds, I have paid every premium continuously since 2003 to till date. Please look into the matter personally and direct concerned to send the my policy bond papers to my address.

Shyam Vir Sinngh

Non-receipt of LIC Policy sent by doc. no. EI[protected]IN dated 12/03/2011 from LIC, Sudama Nagar, Indore to 13-C, Sangam Nagar. Please inform the status and in case delvered by mistake to somebody else, then please inform the name of the person where it is delivered.

Pls do needful ASAP.

Thanks,

Ganesh Sharma

Sir/Madam,

I am V. SAVITHA holding LIC policy No.[protected]. Premium for this policy is payable every 6 months by 28th March and 28th September. Due on 28th September, 2010 was paid by me using online facility. Unfortunately, I forgot the User ID and corresponding Pass Word. I would be grateful if these details are available to me before current due date 28th March, 2011 facilitating me to pay the premium in time. I can be contacted by email. My email id is <[protected]@gmail.com>.

Thanking you,

V. Savitha
Plot No.72A, Door No.13,
5th Street, Ganapathy Nagar
Madambakkam
Chennai - 600073

I have following policies of LIC of India in my name

:

[protected]: Rs. 29630 : Annual premium

[protected]: Rs. 14462 : Annual premium

[protected]: Rs. 15311 : Annual premium



Following policy in my wife’s (Swati S. Chitnis) name:



[protected] : Jeevan Saral : Rs. 108090 : Annual premium


br...

My wife Smt. Sursari Pandey has taken two policies of Future Plus. Policy No.[protected] was taken for Rs. 20,000/- which paid Rs. 40862/- on withdrawl/Maturity. Policy No.[protected] was taken for Rs. 10.000/- but this policy paid only Rs. 7430/-. Both policies were taken in same terms, conditions and options. Request has been made to rectify the fault and pay according to the payment of[protected] to Branch Manager Robertsganj Sonbhadra U.P. code 289 and to the Senior Divisional Manager Bhelupur Varanasi but with no response. There is severe diffiency in service in the field of insurance,

Dear sir,
My superannuation policy number is 410272, with LIC of india, divisional office, Chennai. I have Rs 28413 in the said account, i am not getting any pension from the said account. My name is AVND Balaprakash, kindly resolve the issue. I want to withdraw the amount lying in that account. Help me in withdrawing the said amount. Pl reply me to the following mail id

[protected]@vstind.com

The loan dockets and master files in respect of following lic policies are not sent to RT Nagar Bangalore from BO-66M Gulbarga even after sending reminder letters

1) policy No.[protected]
2) policy No.[protected]
3) policy No.[protected]
4) policy No.[protected]

sivaraj.n
doordarshan maintenance centre, j.c.nagar post, bangalore-6
Mobile : [protected]

Dear Sir/Madam,

I have applied for home loan at LIC last mointh. I have provided necessary documents to them at their place. And also given processing fees by check. After this process, LIC agent told that your loan will get approved with in 8-10 working dates.

But after 1 week when I called, they told there is problem arose, you need to submit bank transaction of loan processsing fees check. Then I asked why need to submit it, He told, there is mistake happen here, your loan processing fees has been mistakenly named on other file hence your loan has not processed yet. It will get cleared in 2-3 days of span but you need to submit bank transaction. Then I given bank transaction to them. After 2-3 days when I call back, he says, sir it is going complicated, need more time. Also he said, It might be possibility your ROI will also affect, because it will get processed in current month. I have been told that 9.95ROI at the time of file submition but after this issue he told, it might be ROI of 10.15.

I told him, it is very clear for you to submit exception because bank transaction is available, so he said give me some time I will sort it out with manager and let you know. I waited for 2weeks with such different reasons, yet not found any solution from them. Now just two days before, when I called, he said sir it might be chances your ROI again will changed then I said why I am getting screwed because of others mistake, so he said LIC is not accepting the situation but we are trying and now he is not ansering my phone.

Please let me know what should I do and how should I process for this exception.

Please help. Now it is do or die condition for me. Builder is eagerly waiting for sanction letter.

Dear Sir/ Madam,

This complaint is against LIC housing finance limited Gurgaon branch. It all stared some 8-10 months back when i went to LIC housing kolkata and then to Gurgaon office. I met Mr. Krishnakant Sharma - Branch Manager of Gurgaon Branch. After few days his coleague Mr. Amit called me and asked for a cheque of Rs. 1103 for processing. I sent the cheque and Amit confirmed the loan is sanctioned but he never sent any documents of approval even after my regular follow ups. Atlast in Jan 2011 i got demand letter from the builders so i called up Amit. He said the approval was for 6 months and it has lapsed and the process has to be initiated again. i again filled all documents and paid Rs. 1103. As the process was getting delayed i went to Gurgaon office to meet Mr. Sharma again and relaised that my last application also was never approved. Its unbelievable how LIC can charge processing fee twice without even taking it further. Mr. Sharma told me loan will be approved asap. Its almost 3 months after i have applied again but there has been no reply. I have paid the installment myself and the builder has charged interest also for late payment.

The only reason i went for LIC is because i thought it is a govt. organisation and i will not be charged extra. I have got LIC policies worth Rs. 13 lacs and seriously if i would get an option i will cancel it and get my money back as am not sure if i will get it back after maturity.

Now have sent loan requests to other bank and i hope it will be done asap.

Vinod Nair
[protected]