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Life Insurance Corporation of India [LIC]
Life Insurance Corporation of India
Customer satisfaction rating: 43%
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4951
COMPLAINTS
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Life Insurance Corporation of India [LIC] Customer Care

Life Insurance Corporation of India

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Address
LIC Central Office, 2nd Floor, Jeevan Bima Marg
Mumbai
Mumbai City District
Maharashtra
India - 400021

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
469
down
259
up
164
down
105


Fax:
Fax:
+91 22 2288 4103  

Additional info
Central Zone
Bhopal: +91 75 5267 6254
Gwalior: +91 75 1244 8606
Indore: +91 73 1252 3513
Jabalpur: +91 76 1267 1079
Raipur: +91 77 1258 3062
Satna: +91 76 7222 8100
Shahdol: +91 76 5224 8469

Central Zone
Begusarai: +91 62 4324 5265
Berhampur: +91 68 0229 6390
Bhubaneswar: +91 67 4230 3140
Cuttack: +91 67 1230 7857
Hazaribagh: +91 65 4627 2611
Jamshedpur: +91 65 7232 0564
Patna: +91 61 2220 4067
Sambalpur: +91 66 3254 1388

Eastern Zone
Asansol: +91 34 1225 6012
Bongaigaon: +91 36 6422 8281
Guwahati: +91 36 1263 8404
Howrah: +91 33 2243 4614
Jalpaiguri: +91 35 6125 5443
Jorhat: +91 37 6236 1613
Kharagpur: +91 32 2225 3302
KMDO 1: +91 33 2212 6122
KMDO 2: +91 33 2397 0025
KSDO: +91 33 2334 2708
Silchar: +91 38 4224 1716

North Central Zone
Agra: +91 56 2252 5972
Aligarh: +91 57 1242 0066
Allahabad: +91 53 2240 1854
Bareilly: +91 58 1230 1712
Dehradun: +91 13 5266 8231
Faizabad: +91 52 7824 4261
Gorakhpur: +91 55 1223 0322
Haldwani: +91 59 4626 7886
Kanpur: +91 51 2236 8546
Lucknow: +91 52 2262 4214
Meerut: +91 12 1267 1201
Varanasi: +91 54 2245 4420

Northern Zone
Ajmer: +91 14 5266 1878
Amritsar: +91 18 3255 6658
Bikaner: +91 15 1222 5920
Chandigarh: +91 17 2278 4620
Delhi 1: +91 11 2884 4132
Delhi 2: +91 11 2882 2223
Delhi 3: +91 11 2885 5115
Jaipur 1: +91 14 1274 5834
Jaipur 2: +91 14 1271 3708
Jalandhar: +91 18 1245 9826
Jodhpur: +91 29 1265 7849
Karnal: +91 18 4226 6580
Ludhiana: +91 16 1252 1838
Rohtak: +91 12 6222 8328
Shimla: +91 17 7262 9212
Srinagar: +91 19 1247 5839
Udaipur: +91 29 4248 8581

South Central Zone
Bangalore 1: +91 80 2296 6515
Bangalore 2: +91 80 2296 6812
Belgaum: +91 83 1243 8808
Dharwad: +91 83 6244 1968
Hyderabad: +91 40 2342 0771
Kadapa: +91 85 6224 7017
Karimnagar: +91 87 8224 0597
Machilipatnam: +91 86 7222 3372
Mysore: +91 82 1249 5764
Nellore: +91 86 1232 3072
Raichur: +91 85 3223 2432
Rajahmundry: +91 88 3242 3832
Secunderabad: +91 40 2766 5039
Shimoga: +91 81 8225 1320
Udupi: +91 82 0253 6907
Vizag: +91 89 1253 3211
Warangal: +91 87 0257 9364

Southern Zone
Chennai 1: +91 44 2861 0353
Chennai 2: +91 44 2345 1551
Coimbatore: +91 42 2230 3503
Ernakulam: +91 48 4236 1938
Kottayam: +91 48 1258 0121, +91 48 1258 0102
Kozhikode: +91 49 5272 6006
Madurai: +91 45 2253 7778
Salem: +91 42 7241 1487
Thanjavur: +91 43 6223 3678
Tirunelveli: +91 46 2256 0860
Trivandrum: +91 47 1254 0932
Vellore: +91 41 6222 6718

Western Zone
Ahmedabad: +91 79 2551 1419
Amravati: +91 72 1255 1145
Aurangabad: +91 24 0232 9299
Bhavnagar: +91 27 8242 1963
Gandhinagar: +91 79 2323 8250
Goa: +91 83 2243 8418
Kolhapur: +91 23 1266 1135
Mumbai 1: +91 22 2202 8225, +91 22 6659 9066
Mumbai 2: +91 22 2401 0375, +91 22 3049 2020
Mumbai 3: +91 22 6781 9220
Mumbai 4: +91 22 6659 9233
Mumbai 5: +91 22 2626 7050
Nadiad: +91 26 8253 2134
Nagpur: +91 71 2254 6436
Nanded: +91 24 6222 1777
Nashik: +91 25 3231 7607
Pune1: +91 20 2551 2969
Pune 2: +91 20 2421 7638
Rajkot: +91 28 1248 3210
Satara: +91 21 6222 4708
Surat: +91 26 1280 1407
Thane: +91 22 2582 9702, +91 22 2582 7728
Vadodara: +91 26 5222 5188

View More Information...

Customer satisfaction rating
43%
Complaints
4951
Pending
0
Resolved
2148
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon 08:00 am - 08:00 pm
Tue 08:00 am - 08:00 pm
Wed 08:00 am - 08:00 pm
Thu 08:00 am - 08:00 pm
Fri 08:00 am - 08:00 pm
Sat 10:00 am - 06:00 pm
Sun Closed

Life Insurance Corporation of India [LIC] related photos (811)

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Life Insurance Corporation of India [LIC] Complaints & Reviews

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LIC POLICY — surrender of LIC policy [Resolved]

 lata braganza
my sister and brother have five LIC policies No.[protected]
[protected]
[protected]
[protected]
[protected]br...
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Lic Of India — policies [Resolved]

 JITENDRA SINGH GULIA
Dear sir, I am having no. of lic polices . As my job is transfereble, i use to get polices address changed for the purpose...
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Lic Of India — LIC Premium Receipt Not received [Resolved]

 Gurubaran Vellaswamy
I had given a cheq. No.276013 for Rs.2500/- drawn on HDFc Bank towards premium for my policy No.[protected] due on 15.01.2008.br...
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Lic Of India — Non receipt of Pension after maturity. [Resolved]

 Dipankar Deb Roy
TO
1. Shri P. Senthil Kumar
Chief Vigilance Officer.
LIC India. Central Office
Vigilance Department....
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Lic Of India — details of my lic policy.no.967021153 &967004908 [Resolved]

 Ajaz Shaikh
Icould not get my details of lic policy bearing no.[protected] &[protected]. kindly help me out. Thanks Ajaz....
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[Resolved]

 Jitin Sahni
It’s a Pandora of error, I took Housing loan from LICHFL Ghaziabad branch in December 2007.
Loan amount was 23 Lac and tenure was 20 yrs.
Contemporary Brach manager was Pawan Sharma and ahent was Shiv O.
It was confirmed to me that loan will be disbursed at 10.25% intertest rate and at the time of disbursement my EMI was calculated on the basis of Rs. 24 Lac loan amount rather 23 Lac.

It was indicated to branch manager several times but rather doing any thing she kept on giving me assurance and it continued for 5 months

I kept on paying EMI on the basis of 23 Lac loan amount and company didn't deducted my principal amount, so even after paying 5 months EMI my loan was 23 Lacs itself

Later on as the new branch manager Nirupama Jawahar stepped in it got settled in June 2008, but I already lost the tax benefit of principal amount for year 2007-08.

Now problem is I haven't received even the sanction letter of my Home loan yet which I want as its my right.
Second problem is as per LIC my basis points were 275 and as per them my interest rate should be current PLR minus (Basis Point /100), so my current rate if interest should be 11.25% as current PLR is 14%, but they are charging me 11.5% that is also without any notification.

In addition to it at the time of disbursement it was told to me by branch mng that my interest rate will not change for next 6 months, but just after 3 months LICHFL raised my interest to 11%. Please help me to wriggle out with the problem. Worst part is there is no one in LICHFL who understand or listen to customer's problem.
My details are given below:
LIC housing loan A/C no. is 5341(Ghaziabad)
Loanee: Jitin Sahni/ Sangeeta Sahni
Loan amount: 23 Lac
Tenure: 20 Years
Disbursement date: 27th Dec 2007
ROI at Disbursement: 10.25%
Current ROI: 11.50%
Complaint marked as Resolved Aug 14, 2020

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    [Resolved]

     Rajesh soni
    Sub: - “Lic prem. Commission not coming”


    Name: - Rajesh soni
    Agency code:[protected]
    Branch code: - 177



    Respected sir,
    I am Rajesh soni, resident of 40 k block, Sriganganagar. Last year, in November I have transferred my agency From Bikaner Division to Rohtak Division. So my all my computer agency data has been forwarded from Sriganganagar to hisar. I have also given business in Punjab & Rajasthan. But I am not getting my commission from Punjab & Rajasthan Branches, only Hissar commission I am getting only that premium which is paid in Hissar branch. So, due to transfer I am not getting my commission. I have also complaint to SDM Rohtak, but no decision has been taken till yet. So I request to suggest me some advice how I can get my commission.
    Thank you
    Rajesh soni,
    H.no-567/412 Rampura Mohalla,
    kabir chowk, Hissar (Haryana)
    M.[protected]
    Complaint marked as Resolved Aug 14, 2020

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      [Resolved]

       PAWAN KR AGARWAL
      To, 01.08.2008
      The Branch Manager,
      Life Insurance Corporation of India
      Sivasagar Branch


      Sub: Surrender of Jivan Dhara policy bearing no.[protected].

      Dear Sir,
      With due respect, I would like to draw your kind attention to the matter that I submitted the original policy bearing no.[protected] along with form nos. 5074, 3510 and application duly signed and filled along with bank a/c no. for surrender of the same at your branch office in the month of March 2008. But it is very much unfortunate that I have not yet received the payment.
      As understood, this delay has been done because of miss-concept of surrender value calculation for Jivan Dhara Policy by your concerned department.
      If you are unable to discharge the payment, please furnish me a letter for the same within 5 days or I shall move for strong legal action against the deficit of service.

      Thanking you.


      Yours truly,

      Pawan Kumar Agarwalla
      C/o Shubham Glass
      B.G.Road, Sivasagar
      Assam


      C.C to Sr. Divisional Manager, LICI, JDO
      Complaint marked as Resolved Aug 14, 2020
      verry good

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        Lic Money Plus Policy — LIC agent not keeping up his words [Resolved]

         Aruna
        Dear Sir/Madam,

        This is Aruna from Chennai. Last year I have taken 3 LIC money plus policy on complusion of...
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        [Resolved]

         Ashish Harsh
        I paid the premium of my policy through internet banking on[protected]. But Till date I have neither received the Electronic receipt for the same on my E-Mail ID as mentioned on the web page after successful completion of Payment nor by hard copy on my mailing address.
        Complaint marked as Resolved Aug 14, 2020
        I paid the premium of my policy through internet banking on 10 apr. 2013. But Till date I have neither received the Electronic receipt for the same on my E-Mail ID as mentioned on the web page after successful completion of Payment nor by hard copy on my mailing address.my policy no.[protected].premium amt.6100.00.my e-mail id.vinayak.[protected]@gmail.com

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          [Resolved]

           ALLAHABAD BANK
          A lic document sent by lici kasba br to Allahabad bank golpark br dt 28/05/2008 reff.speedpost no
          EW[protected]IN .But till date the document was not received by allahabad bank.So please send me the latest position of the document immediately.
          thanking you
          yours sincecely
          Naresh Chatterji
          Complaint marked as Resolved Aug 14, 2020

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            [Resolved]

             MEENA TUSHIR
            Dear Officials,

            I regret to inform that till today I havn, t received the Original Policy Documents for Policy undey my name with details as under inspite of paying pannual premiums on time:

            PolicyNumber:[protected]
            DOC : 25/12/2001
            Status : NORMAL PREMIUMPAYING POLICY
            Plan No : 112
            Plan Name : Jeevan Shree Policy
            Term: 20
            PayingTerm: 12
            Mode : YLY
            SumAssured: 5, 00, 000.00
            Premium : 36, 087.00
            Date: 25/12/2008

            Maturity
            Date: 25/12/2021
            BranchCode : 12E

            Agent Details: SATINDER PALSINGH
            Address : WZ-46, GALI NO. 9
            VIRENDER NAGAR
            NEW DELHI 11

            Kindly arrange to send it ASAP.

            Name : Meena Tushir
            Address : H.No.-Wz/168 Gali
            No.-1 Sadh Nagar, Palam
            Colony, New Delhi
            Pin Code : 110045
            Complaint marked as Resolved Aug 14, 2020

            LIC — NOT LOG IN CUSTOMER STATUS

            MY NAME IS SUMAN REJ.I HAVE A CUSTOMER ID & A pASSWORD IN LIC LOG IN WEBSITE.BUT 5 MONTH SI CAN NOT LOG IN MY LIC WEBSITE.SO I CAN NOT OBSERVE MY POLICY STATUS.

            PLS LOOK AFTER THIS MATTER THEN I SHALL BE HIGHLY GREATFULL....

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              Lic Of India — claim of policy table 122 [Resolved]

               m kaur
              sir
              my husban was having policy "jeevan surkasha" table 122 and all premimium were paid till his natural...
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              [Resolved]

               Shyama Pada Mandal
              DEAR SIR
              WITH REFERANCE TO THE SUBJECT CITED ABOVE, I SENT COMPLAINT DATED[protected] AGAINEST THE ABOVE NOTED POLICY
              BUT TILL DATE NO ANY RESPONSE AT YOUR SIDE.
              THERE FOR I REQUEST TO YOU KINDLY LOOK IN TO THE METTER AND SOLVE THE PROBLEM, PLESE INFORM THROUGH E-MAIL ([protected]@yahoo.co.in ).

              Thanking you

              YOURS FAITHFULLY
              SHYAMA PADA MANDAL
              MOHUDA COAL WASHERY
              PO- MOHUDA, 828305
              DIST – DHANBAD (JHARKHAND)
              CONTACT NO - [protected]
              Complaint marked as Resolved Aug 14, 2020
              i want about abhinav gold policy table no 165 plz give me details soon

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                LIC POLICY — Policy bond not received [Resolved]

                 Tushar Maheshwari
                This to inform you that I have not received my policy bond, I had already made compliant against agent, but still it has...
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                Lic Of India — Transfer of Policy [Resolved]

                 G. NARASIMHAMU
                I am G. NARASIMHAMU, I Want to transfer the following policies from CHAKRADHARPUR, JHARKHAND STATE BRANCH TO VISAKHAPATNAM...
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                Lic Of India — Non receipt of money back cheque [Resolved]

                 Neeraj Kumar Srivastava
                30.06.2008
                To,
                The Branch Manager,
                Life Insurance Corporation of India,
                Branch Office –...
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                Lic Of India — Non Delivery [Resolved]

                 Shibendu Banerjee
                A very important document was sent to me from PF Deptt, Eastern Zonal Office, LIC of India.The RL No was U 5172 dt 17.06.2008,...
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                [Resolved]

                 Narinder goyal
                sir,
                I applied for housing loan of Rs 1500000 in march 2008 and all the required documents were provided. Further various documents were demanded and were given by me. during the last months now they are demanding unrequired documents which dont have relevance with the loan.There is inadequate delay in loan and my project has suffered . Upon asking -why they are not providing sanction after so many months, official say there are two alternatives . 1- keep on giving documents forever. 2- 5% of sanctioned money demanded by officials

                after listening this i had no other alternative except to complain.

                Now i have complained to RBI, ministry of finance and u.
                so please take the required action
                Complaint marked as Resolved Aug 14, 2020
                Their customer care found to be very poor as told by one of my colleague yesterday.
                One of colleagues cleared the entire loan but the documents are not being returned by the LIC Housing Finance Limited, Maitrivanam, Ameerpet, Hyderabad. When he informed them that he will write the same to the higherups about their indifferent attitude, they told him "you are at liberty to do so but the documents will be returned by us only after one month". This clearly speaks about the indifferent attitude and negligence of the LIC Housing Finance Limited. Does it require one month to return the documents? Or is there any motive behind this?

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