Life Insurance Corporation of India [LIC] Complaints & Reviews

Dear Sir,

With regards to Policy No.[protected] dated : 15/03/2007. Like many other customers / policy holders of LIC Corporation I used to consider LIC as an organization which would help its customers wholeheartedly. To my amaze I found all that dreams your LIC Agents show are fake. I want to share my experience with one of the LIC agent who promised us to get the best deal.

Due to death of my father we requested the agent to get the compensation we are eligible for. He said we can only claim an amount of Rs1.47lakhs. He took around 50 days to get this information. And we waited patiently to hear more updates from him. after about 4-5 months he comes back to us saying we are not eligible to get the that much amount, but we would get the amount that we paid so far with a deduction of about Rs.[protected]. We agreed to that too. Since we were agreeing to every thing he said. Now he says we would not get a single penny out of it and let go all the amount. Its been about 7 months so far. When we argued with he asks us to file a case against LIC to avail the amount we paid.

My questions to LIC is
1. Does LIC recruit any agent from the road?
2. Does LIC agents atleast understand what is been written in ENGLISH?
3. Does LIC agent read the policy terms and conditions before explaining it to the customers?
4. Is LIC so small company that it took 7months for it to get the reports from hospitals?
5. Are the LIC agents responsible to act according to situations?

With all my discomforts and grievance. I had already asked to discontinue my existing policies. I would like to share the same with my friends and family. Please help me with this issue and bring us some justice.

Regards,
Aslam

policy no.[protected]

i got the market plus policy (no[protected] in 21 fab 2007 deposited 3 instalments of 20000 thousand and another policy money plus policy (no[protected] in 21 fab 2007 deposited 3 instalments of 20000 thousand.
how can i get the status of my policies on email. nobody is responsing in the LIC offices.

I am unable to enroll my new policies because of incorrect date of birth mentioned in my profile. I'm unable to modify it. I registered my complaint twice at LIC official web site but in vain. The compalint numbers were 229888 dated 04.02.2010 & 230783 dated 06.02.2010. Please help by getting it ractified.

Regards,
Sandeep Awasthy

Dear Team,

i have done a policy " policy no[protected]" in my wife's name akanksha trivedi by branch south ex(code 11f)
by unit manager BIRENDRA XALXO , he requested us to sign on some of the places in the application form , I mentioned it very specifically that we want a policy for 10 years only , and he agreed for the same.But later when I received the policy receipt I was shocked to find that this policy has been done for 15 years duration instead of 10 years.
Unit manager personally assured me that the mistake will be rectified within no time.But after wasting 15 days by keeping policy with him ,he just refused to make any kind of possibility for any change in the policy.
I request you to kindly do the needful and guide me in this respect

jai trivedi

Please refer to my above LIC Policy No.[protected] with your Branch. In this regard I would like to bring to your kind notice that while I was paying my LIC premium of Rs.8271.00 online thru my ICICI Bank Account No.[protected], Branch Greater Kailash, New Delhi on 11th February 2010 it was showed some error in the system and logged out and not got the receipt. After some time I logged on to LIC site and paid the same premium online thru my above mentioned Bank and I got the receipt No.PRO[protected] dated 11/02/2010 . Now my Bank account shows two debit balances of same amount.

I, therefore, request you to please refund the amount of Rs.8271.00 paid as double.

I am facing problem while registering on licindia.in . Always i am getting message " The Policy is alreday registered " but i have never registered my self.

3-4 times i have forwarded my complaint by mail but no answer.

Being a Government concern no one is bothered about public services & Complaints.

Now I want to close my policy & will request others to not to go for LIC . ICICI , HDFC or any other private insurance is much much better than Govt. After all Sarkari Babu hain kyon janta ki pareshnai sungenge.


my email id is : [protected]@yahoo.co.in

pl mail me the present nav of policy no[protected] present units and nav to [protected]@bsnl.in

LIC has been harassing me since a very long time now. I had initiated a home loan transfer from HDFC bank to LIC during Mar-April 2009. A lot of time was wasted in processing my request. Finally when the request is processed LIC is yet to pay out the complete loan amount. I have already paid my complete loan EMI for the past few months (5 months) without receiving the entire sanctioned loan amount. I have made numerous calls and sent numerous emails without proper response. Please help.

Loan A/C no:[protected]
Application No: 700907
Loan Processed at: LIC Housing Finance, Baner. Pune

Dear Sir/madam,
I am having money back policy[protected] in 18 k branch Bhinmal raj. where I am receiving regular installment at every 5 year but the same for the year 2007 of rs.10k is still not received by me though the matter has been taken to the local branch and my local Agent but till today after 3 year nothing is done..

Dear sir,

With reference to policy no.[protected], I want to inform you that On 30th Jan 2010 I have received 12 cheques of Rs.300 approx. each .But I have not received any cheque for the commutation amount of approximately 17,400 Rs as informed by your agent who has given me the policy.I have not even received any option form. I was informed by your agent that i will get the maturity value in a single lumpsum amount.


You are therefore requested to send the cheque of commutation amount and maturity value as soon as possible.I am ready to give you back all the cheque that i have received.Pls do the needful as soon as possible



Thanks and Regards
Vijay Kumar Dahuja
Jaipur

Sir
When i was posted at Jammu I took a lic policy bearing no[protected] after posted from there I could not pay the premiums on time and when I asked for the refund of my money i was told to go to Jammu and complete the formalities there. The policy has already lapsed and i am is not in position to pay the balance and revive the policy thus the money may please be refunded in gurgaon itself i am willing to all the formalities in gurgaon itself.

I (MADAN LAL GARG) AM WORKING AS AN LIC AGENT SINCE 31 07 1991 MY AGENCY CODE NO. IS 00972319 MY LICIENCE NO. IS 3191274. I AM WORKING IN LIC OFFICE SIRSA DISIT. SIRSA HARYANA BRANCH CODE 319. I HAVE RECD A COMMISSION VOUCHER FOR RS. 17050 DATED 3 02 2009 IN THE MONTH OF FEB. 2009 MY COMMISSION GOES DIRECT INTO MY HDFC BANK ACCOUNT NO. 1559 ON THIS DATE THE NAME OF THIS BANK WAS BANK OF PUNJAB SIRSA
IN THE MONTH OF DEC. 2009 I GAVE MY INCOME TAX CASE TO MY C.A FOR FILING INCOME TAX RETURN BUT WHEN MY C.A TRIED TO MATCH THE ENTRIES OF MY COMMISSION BILL WITH THE BANK A/C HE NOTICED AN ERROR IN THE BILL LIC HAS GIVEN ME A VOUCHER FOR RS 17050 DATED 03 09 2009 BUT THE BANK ENTRY WAS RS 11847 I WENT TO THE LIC OFFICE FOR VERIFYING THIS ENTRY BUT THE LIC OFICE TRIED TO CONCEAL THE FACTS IT TOOK ME NEARLY A MONTH TO REACH THE LOGICAL END OF THIS ERROR. I WAS TOLD THAT RS. 5203 WERE WRONGLY PAIED TO ONE OF THE CUSTOMER WHO WAS INSURED BY ME WIDE POLICY NO.[protected] THAT IS WHY RS. 5203 HAS BEEN DEDUCTED FROM YOUR COMMSSION. I FEEL MY SELF CHEATED BY THE MANGER THERE MAY BE ABOUT 5 LAC PERSON WHO HAVE SOME TYPE OF LINK WITH THE LIC IN FUTURE IF AN EMPLOYEE PAYS ANY AMOUNT WRONGLY TO A CUSTOMER IS THAT WILL ALSO BE A LIABILITY OF ANY AGENT I HAVE A VERY CLEAN IMAGE ABOUT LIC IN MY MIND NOW THIS KIND OF ACT HAS SHATTERED MY FAITH ABOUT SUCH ALARGE INSTITUTION OF FAME. WHAT THE MANGER HAS DONE IN MY CASE WITHOUT MY KNOWLEDGE I THINK HE IS A BIG CHEAT. HE HAS NO RIGHT TO HEAD SUCH ALARGE INSTITUTE HE CAN CHEAT ANOTHER PERSON IN FUTURE ALSO SO HE MAY BE IMMI. BE REMOVED FROM THIS RESPONSIBLE POST AN EXAMPLORY PUNISHMENT MAY BE GIVEN TO HIM SO THAT THIS TYPE FRAUD MAY NOT OCCUR IN FUTUTRE DOCCUMENTS FOR PROOF ARE ATTACHED


THANKING YOU
YOURS SINCERLY
MADAN LAL GARG LIC AGENT

Dipak Sunderlal Shah RH/8 Vrindavan Estate
Pashabhai Patel Park,
Race course,
Vadodara 390007
5Th February, 2010

REF:- LOAN A/C NO.[protected] Appl No. 204643
SUB:- Non Receipt of LIC Policies surrendered against loan amount
Sir,
I had opted Loan of Rs 206000/- on 9Th March 2006 against my LIC Policies surrendered as collateral security. They are as follow.
Policy Nos. 1) [protected] 2) [protected] 3) 71420088 4) 71420083
5) [protected] 6) [protected] 7) 71121205 8) [protected]
Out of them first four policies matured and the sum amount received was adjusted against loan amount. Ultimately the loan amount completed on 11Th February 2009 and excess balance amount Rs 17407/- was returned to me.
Meantime we have shifted to Vadodara permanently. We have asked the concerned person to return the balance policies duly discharged to us.
Mr. Vilas (Clerk) and Mr. Rajeev (Officer in charge) demanded Rs 1000/-which I denied. So he asked me to produce bank statement showing last six installments paid and prolonged the matter. In next visit to Mumbai I produced the statement, I was then told that the file is not traceable and noted the number and said we will call you. In this matter I also met Branch Manager Mr. Vishal Doshi personally as well as on telephone no [protected] number of times and as per their direction also met Ms Darshana at Jeevan Prakash Mumbai office.
I am very much surprised that how the file has disappeared from office and no record says that where it can be, even though you have upto date computerized records and tight security.
My one of the policy stated above no 7 for Rs 15000/- is maturing in April. 2010. I request you that issue me duplicate policies duly discharged by you marking no dues pending, issue departmental action against the concerned errant officers and do the needful, as I am senior Citizen and is not possible to come to Mumbai.
Yours Sincerely
Dipak Shah

I have taken one LIC HEALTH PLUS on 28.05.2009 and my Policy No. is[protected] and yearly premium of Rs.7500/-. But it is regret to inform you that till date i have not received the "Welcome Kit" alongwith my Policy from TPA. Even if when I asked about some information the Agent and his Development Officer Mr. MK Dey does not know anything. They are playing with me since 9 months but fail to give me some information as well as my KIT. You are requested to kindly look into this matter seriously otherwise I will go for cancell of this policy. Looking forward to the valuable response at your end.

I paid my policy amount of rs. 13583/- for policy no:[protected] through net banking from LIC login system on 7/2/2010. I have to received any confirmation of my payment or any receipt through email mentioned above, but my bank account is showing that they have deducted this money from my account.

Please look into the matter and solve it.

Regards

Debashish Dutta

Dear sir,

We have paid the premium for the policies[protected] and[protected] which are in the name of Mr A. Ganeshan for the month December on 05.01.2010 via collecting branch code 701 since the online payment link was not working.

Where as this month when we tried to pay the payment for January again it has taken the premium for the month december and even the receipt is not generated yet. why is it so? and still the premium is pending for the month january.

Payment is made through HDFC BANK details as below

MHDF[protected]-LIC OF INDIA, Ref No.[protected] amount 555/[protected] and[protected] Policies)

waiting for your reply.

regards
srividya S.

Dear Sir,

I, Narendra Kumar Shrivastava, am policy holder policy number[protected]. This policy was purchased by me from LIC office Damoh Branch(037D) in August'78. The monthly installment was Rs 42.50/- It was due on August'2008.
In year 1984, I took a loan of Rs 800/- against this policy. Hence, the policy was deposited in the LIC office Damoh Branch.
A letter from LIC office was recieved iin June'2008 stating the amount of plicy as Rs 15,180/- which was due to be encashed in August'2009.

After the due date on approaching the LIC office, it was told that the record of the policy could not be found. Hence no payment was made.

Even after 1 year and 4 months the payment is still awaitnig. Please look into the matter.

Regards,
Narendra Kumar Shrivastava
K-11, Madhuvan Enclave,
City Centre, Gwalior M. P. 474001
Ph no. : [protected]

I have paid three compulsary annual premiums of 10,000/-Rs each for following policy of LIC:
LIC MONEY PLUS (PLAN 180)
POLICY NO : 34381644

Till today I do not having any statement from LIC for details of Fund value / Units alotted to my policy.

I am Sri tapas Ranjan Chakraborty of Baripada,LIC policy holder of[protected] and[protected] beg to lay the following few lines of my grievances for consideration and favourable order.That I am to bring your nitice that I have wrote two times to the Branch Manager,LIC,Baripada Branch for settlement of less payment made during matuarity payment showing unpaid premium vide his letter dated 28.03.2008 and12.05.2008 respectively.In this connection I am to write that the unpaid premiums were actually deducted from my salaries and I have furnished all the details of deduction such as Bill no. and T.V.no etc.But since to-date no action has been taken by the said officer.Due to non-payment I am in mental agony.Solicit you kind eary action in this regard.I am submitting the payment details of the un-paid premium as shown by the above officer for favour of your kind information.Gap period-11/2007,12/2007,1/2008,2/2008--Total amount of the office bill-Rs5082,Rs.5302,Rs.5267,Rs.6337/T.V No.2 Dt.04.12.2007,TV no.6 Dt.03.01.2008,TV no.4.Dt.02.02.2008, TV no.5 Dt.03.03.2008 / bill no 183 dt.04.12.2007, 205 dt.31.12.2008, 220 dt. 29.01.2008, 236 dt. 29.02.2008