Life Insurance Corporation of India [LIC] Complaints & Reviews

LIC OF India
Chairman
Mumbai


Re: Information required under RTI Act

I had submitted the payment of premium by cheque at Branch in Borivali No.902. By mistake I had written the date on cheque of 2009 instead of 2010. The cheques was returned inspite of availability of fund in my Bank account. Now LIC is telling me that I had made the mistake and there is no duty of LIC employee to check the details filled in the cheque. Further they are not ready to accept the cheques. They want only cash. I wanted to make payment by Bankers cheque which they are not ready to accept. Further staff at the branch is giving me threat and they told me to go and make complani anywhere I want to make.They are not afraid of it as it is not their duty to check the details in the cheque.

I wanted to know under RTI whether it is duty of staff accepting payment to verify the matter on cheques before sending it for realisation. Branch told me they are not suppose to check anything. Policy holder is only responsible for this.
Further I wanted to know if it is duty of staff to check the thing and if they have not checked then want is penalty for them. Because I have to make payment by Bankers cheques for whcih payment of banks charges i have to make and additional payment of another charges of Rs.135 is payble by me to LIC. I am really surpise to see the LIC website there is no system for the complain against the branch. Why this is so. They only wanted to recive the money but do no wanted to listen any complain to their customers against them or their staff.

Jayesh Shah

Sir, I Had taken loan from LIC policy no.[protected] at DEVARKONDA, Nalgonda, A.P(branch-73E) policy loan amount paid through ICICI bank cheque no.648893 amount of Rs.20000/- (Rupees Twenty thousand only)cheque was cleared on 29.08.2008, Now I had verified at LIC Devarkonda branch office the same amount is not yet posted in my LIC account , so I had given a written compliant to Branch manager on 22.12.2009, but as on date no action has been taken
So I am requesting to you please resolve the same and regularise from 29.08.2008

Regards,
E.SHYAMKUMAR
LIC Policy No.[protected]

Dear Sir/Madam,

I payed my policy premium amount (Rs. 6412/-) which no. is[protected] on 29/01/2010. Even transaction is successful (as per bank's notice) I have not recieved any copy of reciept online nor able to see in View Premium reciept in customer's folder. I have been try to lodge the online complaint but it shows "Please try later". Since I have to show the reciept in my office for Tax benefit by today. Please resolve my issue as early as possible. Their customer care representatives are also not picking up the phone in chennai office. Their office no, is[protected],[protected].

Very poor customer service.

Dear sir, all related form has been summited at supau Branch last two years before ,My Husband Policy No[protected] Late Tara kant Jha,Vill-Bavangama,P.O.-Veena. Distt.-Supaul -852131 ,since last two years I send any application at endorse Branch Manager ,but no any replay to me, Kindly setteld my Deth claim soon ,I shal be Oblige....

Smt.Kiran Devi
W/O Late Tara Kant Jha
Vill-Bavangama ,P.O-Veena
Distt.-Supaul-852131
Bihar

DEAR SIR,

THIS IS TO BRING A KIND NOTICE THAT MY MOTHER(LATE. SHRIMATI SUNITA TYAGI) HAD A POLICY OF RS 25000/- FROM LIFE INSURANCE CORPORATION OF INDIA FROM THE BRANCH-115(N-72,BOMBAYLIFE BLDG CONN CIRCUS,N DELHI-1).THE POLICY NUMBER IS[protected]. MY MOTHER NAME IS MRS SUNITA TYAGI.SHE IS DIED ON 30/07/1993.SHE IS MUDERED BY MY FATHER.AFTER THAT IN THE PERIOD OF TRIAL IN THE COURT KARKADOOMA MY FATHER BECOME MENTAL DEPRESSION.THE COURT DECLARE HIM MENTAL. MY PARENTS HAVE TWO SON.ONE MYSELF(NITIN TYAGI) SECOND MY SMALL BROTHER(MAYANK TYAGI). BUT LIC IS NOT COOPERATING FOR GIVING THE CLAIM AMOUNT TO ME & MY BROTHER AS WE ARE LEAGL HEIRS.SO PLS REGISTER MY COMPLAINT ASK LIC FOR PAYMENT. IHAD INFORMED THE LIC WITHIN TWO MONTH ABOUT MY MOTHER DEATH.ALL THE PAPERS IS SEND TO LIC WITH POLICY.
THANKING
NITIN TYAGI.
SON OF LATE SHRIMATI SUNITA TYAGI & SURESH CHAND TYAGI.
ADDRESS : J-28,LAXMI NAGAR,DELHI-92
MOB:[protected].[protected].

My policy no[protected]. It was vested on 24/12/2005.By letter dated 27/12/2005 the Chennai city br No
XV requested me to exercise option to receive monthly pension. Since the Policy was misplaced by me I could not send the option in time.Thereafter no correspondance . The corp may enlighten when the vesting period will be over and proceedure for receiving the money without policy.
S Shanmuganandam
C 27 Golden Jubilee Apts
Ashok piller Road.
K K Nager Chennai 78

I applied for housing loan from LICHFL (Gurgaon circle) in sep 2009. My application got principal approval in less then a month.

After that i applied for a disbursement of loan amount providing them my demand letter in late December 2009 (construction linked plan payment option) along with all documentation complete from my side (agent confirmed it).

In Jan 2010 second week, my agent's peer (agent was on leave - peer told me) asked me to submit few more documents to process my disbursement paper giving reason that validity of principal approval ended.

Now it’s almost end of Jan 2010, i have got no responses despite many reminders.
They earlier promised me that disbursement would hardly take 1 week.

Till now I have paid all processing fee including all miscellaneous charges (~8-9 k)

I am frustrated about this. LICHFL should consider the customer sentiments too. :-(

Could you please suggest on this. My builder is asking me for payment as the last date is a history now. Please suggest me a way.

Need User-Id &password

Respected Sir /Mam

I am Lic Agent Since 4 Years At ahmedabad( odhav branch 83 P)
I Need a user-id and password for my agency code to view the status of my live. i have transfer my agency from ahmedabad to rajgir branch 51L of 31 january 2008. . I have done about 50 lives up to march 2009 but my commision and 2007-08 and 2008-09 bonus is pending. i have many complain to branch manager but i have unsuccess to get commision and bonus. so please help me.


My Details

NAME : Suman Sourabh Prasad
Village - Pilkhi
Post - Rajgir
Dist - Nalanda (Bihar)
DATE OF BIRTH : 03/02/1984
AGENCY CODE : 132983P
DO CODE : 1076083
Mob - [protected] / [protected]

suman sourabh prasad

Dear Sir/Madam,
I am G. B. Kakade applied for home loan Six month back in your esteemed bank my loan application file No is 316775.
But as on date I have not received any approval regarding same. The quarry asked by your
executive (Mr. Kiran) in credit about attested salary slip & bank statement this document were submitted by me at list five times. But still there is no any kind of feedback from your side. Also my developer is asking for loan approval latter continuously. When I call your branch office at Kalyan (Ph. No.-[protected]/2213388) your executive (Mr. Kiran) always assured me about approval & still told me that you will get approval within 2 or 3 days. This is happening from last 6 months. But till dates I have not received any approval. So can you give me clarification regarding this delay via return mail.

Please look into matter.

Your Faithfully,

G. B. Kakade

SIR my lic policy no.[protected] table 161 varistha pension bima yojana already sent to you. so far payment is not made.pls do the needful .

My LIC policy number is[protected]. I have not received any premium payment acknowledgement receipt. Request to email the acknowledgement on my email girinath.[protected]@gmail.com. I require the same for the submission of my income tax exemption proof....

I had request to LIC Gurgaon please release the payment as per requested by the builder Trehan Home Developer Pty. Ltd. dated 28 November 2009. I put in writing through E- Mail that has no objection to release the payment.
I had send them 10 reminders till date but the payment is not realised, I the end the costumer has to pay the late fee

Hi,
My LIC ULIP Policy:[protected] is opened in 2008 and every month my savings account is deducted with Rs.3500 as EMI.

But from May 2009 the EMI is not getting deducted and i have being following with them but there is no progress and i even dont know where my money is gone. I verified with the branch "[protected]@licindia.com", they have the record of cash payments but they dont have the EMI payments. Finally they said they could find my payments but due to technical problem they are not able to make my policy active. I dont know from past 9 months the technical problem is not cleared. I am always neglected when tried to reach them.
I even have all the proofs of payments.

Since this is 5years policy I even cannot drop this. Can anyone help me to know how to push them to work on this?

Thanks,
Rahul
contact: [protected]

this is a very surprises story about LIC

Generally so many persons are assumed that some of the agents are saying lies about schemes to procure business from the customers by giving wrong information.
But manager and development officers of LIC are misguiding the agents by training wrong information. so many agents have not known about charges in the unit linked policies would be cut by cancellation of appropriate units. they are saying total wrong information about maturity values. out of all companies LIC is saying many lies about schemes and their maturity values. suppose in the past days in LIC , all development officers and managers of the branch were saying in MONEY PLUS if you pay 10000 yearly for three years then you will get maturity of 50000000 from the LIC. then innocent people so many are invested the money because of along with agents so many high level officer cadre and managerial cadre giving wrong information. some persons are approached the branch about the infact statements then they said we dont know these statements , some agents may canvass that such wrong information. but brach managers and development officers are given training in such a way of wrong information to procure high volume of business from agents. hence this is entirely wrong by the branch managers and development officers.
please take this message to IRDA

My 02 Policy nos. are[protected] &[protected] for life insurance. Kindly arrange to provide me annual statement of premium paid by me during the current year 2009-10. This is required for submission of my Income Tax return. Urgent action is requested .

Thanking you
Darviyan Singh
H. No. 336, PTS Colony
Saket
New Delhi - 110062.

Sub: LIC File Number: 811554 Reimbursement of Over Charged Processing fees

I am writing this mail with the utter dissatisfaction of the service that I have received from LIC Tynampet Branch, Chennai.

I applied for the loan of 35 Lakhs in July 2009 and paid the 0.25 % processing fees upfront. The loan was sanctioned in the month of august after tirelessly submitting all the documents that they asked for.
Finally the sanction letter was given to my father-in-law was given the November, After his frequent follow ups with the LIC Sales person Mr.Hari and Mr.Natraj.

They mentioned that the delay in processing is due to LIC Software Problem and also because they have shifted their office to Tynempet.
They didn't mention that the sanction letter that they have given was about to expire in two weeks before which we should get the Loan Disbursed and it is not even stated in the Sanction Letter.

So Again to get the loan disbursed they started to ask for more documents like recent pay slip etc. Even after submitting all those documents on the same day, They dragged till the year end (31st of December) and made my father-in-law to pay the increased processing fees at the neck of the moment without my knowledge.

As a NRI customer never in a single instance I was informed what is happening with my loan, I wasn't even notified of the sanction or disbursement of my loan even through email.

I have contacted Ms.Bhrathi Manager(operations) and gave her all the email evidence that I was communicated with 0.5% upfront processing fees and made complaint about the delay and irresponsible people on 7th Jan 2010. She then requested for explanation from the Tynampet Area Manager Ms.Latha, who hasn't responded till date!. Frequent ISD calls won't get any answers!

Note : All customers please beware never go to LIC for Housing Loan or be ready to get the worst service.

PLEASE SEND THE LATEST STATUS OF MY POLICY NO[protected]

Dear Sir,

I was working in Delhi for sometime and during that time, I had taken one LIC policy (in 2000). In 2004, I had shifted to Hosur, Tamil Nadu.

I had emailed to LIC Branch Noida (BO 25J) on 29th Oct 2009 requesting them to change my address and forward my documents to Hosur Branch but there was no action. Again, I had couriered a letter on 24th Nov 2009 and surprisingly no action has been taken till now.

Its really urgent and I would really be thankful to you if you could help me in this regard.

Best regards,
Venkat

SIR,
MY POLICY NO.[protected] DT 30.03.2007.
MY WIFE POLICY NO.[protected] DT 30.03.2007.
INST. PREM; IS Rs25000/= AND Rs.20000/= PER ANNUM RESPECTIVELY.
I HAVE PAID THREE INSTALMENT IN MAR'2007, APR'2008 AND JUL'2009.
STILL I AM NOT GOT ANY INFORMATION REGARDS UNIT ALLOTMENT.
NOW I WANT TO KNOW THE UNITS ALLOTED TO ME AT PRESENT.

I, the undersigned, Krishna Mohan, resident of Hyderabad, Andhra Pradesh, worked in Trichy, Tamilnadu from April 2005 to April 2008. During that period, I got acquainted with Mr. Veeresh Babu, LIC agent, Agent number (04248), . I have taken three policies from him during that period. After leaving Trichy in April 2008, I have taken another policy Jeevan Astha in December 2008. The details of the policy are as follows:

Policy Number :[protected]
Policy Name : Jeevan Astha
Date of Commencement : 12/12/2008
Single Premium : 48795

Mr. Veeresh Babu told me that once the first year is completed there will be addition of Loyalty on the policy. I have clarified with him and confirmed that after one year if I surrender, the surrender value of 90% and then loyalty addition will give me a situation that there is no loss. When I surrendered I have got only 43,916 only which is a substantial loss. When I asked him, he informed me that LIC told him that they have changed the conditions so there will be no loyalty additions.

I can conclude that Mr. Veeresh Babu mislead me to meet his business targets and I have placed trust on as his service was satisfactory during the first three policies. I did not understand that he was preparing ground for a bigger scheme of things and gaining my trust.

I would pray that suitable punitive action taken against him and take appropriate action on LIC to pay the loyalty additions that were due to me.