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LimeRoad Complaints & Reviews

2.1
Updated: Apr 24, 2024
Complaints 1210
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LimeRoad reviews & complaints page 14

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R
rishavz
Oct 11, 2020
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Address: Plot No. 48, Near HUDA City Center Metro Station, Sector 44, Gurugram, Haryana 122001
Website: www.limeroad.com

Two of my Limeroad orders with 3 items were picked up 15 days ago via. Shadowfax but refund is still not initiated by LimeRoad. The shadowfax executive informed it has reached the destnation but still these LimeRoad people are cheating and thefting away my money.
The Order IDs are [protected] for the first order & [protected] for the second order. The total refund amount is 1894 + 1130 = Rs. 3084.
From last 15 days, it just shows a message that is quality check pending. and no progress is there. Also, there is no proper customer care number provided in your app or website and the number which I found doesn't work at all it just says the technical issue exists and disconnects the call.

If there is any issue with date order or shipping, at least tell your customers, it feels like you theft my money and ran away.

This LimeRoad is such a fraud and cheater company, if I would have known earlier I would have never ordered anything from it.
Dropped several mails and called around 100 times there is nobody to speak or talk. My straight question to you is who will provide the resolution then? I am waiting for my refund from last 15 days, this is the first time I shopped through limeroad and my experience is terrible.
Now I am afraid to order anything from that website because LimeRoad neither talk to customers nor process the refund. Where is my money?
I never through limeroad will ever bluff customer's money this way. Please initiate the quality check as soon as possible & initiate my refund immediately.
They bluffed Rs 3084 from me
I have been waiting for the last 15days. I am attaching the screenshots of my order status and pickup dates.
+4 photos
LimeRoad customer support has been notified about the posted complaint.
Oct 13, 2020
Updated by rishavz
One of my orders for refund is still stuck under their longest QC Process from last 17 days.
The order number of that stuck order no is [protected] and the amount is Rs 1130. I request you make them initiate my refund as soon as possible.
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    K
    kailash53
    from Raipur, Chhattisgarh
    Oct 10, 2020
    Resolved
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    Resolved

    I return this above I'd item but no one person came for collect till now
    Aug 9, 2021
    Complaint marked as Resolved 
    LimeRoad customer support has been notified about the posted complaint.
    Dear Kailash,

    As checked, your order has been succesfully picked up and refund of INR 405 has been credited in your LR wallet on 12 October 2020. You may visit the “Lr credits” section to see the available LR credits in your account on Limeroad App / Website.

    Best Regards,
    Team LimeRoad
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      P
      pragati classes
      Oct 9, 2020
      Resolved
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      Resolved

      I have transferred my lr credit to my account but I didn't receive my money back then how can I get my money
      +1 photos
      Aug 9, 2021
      Complaint marked as Resolved 
      LimeRoad customer support has been notified about the posted complaint.
      Dear Customer,

      We regret your inconvenience. Kindly share the order number you are referring to so that we can check and help you out immediately.

      Best Regards,
      Team LimeRoad
      Dear Customer,

      We regret your inconvenience. Kindly share the order number you are referring to so that we can check and help you out immediately.

      Best Regards,
      Team LimeRoad
      Dear Customer,

      We regret your inconvenience. Kindly share the order number you are referring to so that we can check and help you out immediately.

      Best Regards,
      Team LimeRoad
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        A
        Arsya
        Oct 7, 2020
        Resolved
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        Resolved

        I have ordered two kurti on march 2020. Due to lock down delivery has been delayed. During the time of delivery i was not at home. So the delivery man didn't deliver the order. But still the order status shows delivered. I didn't recieve the product or even my money is not refunded. Please do the needful.
        +1 photos
        Aug 9, 2021
        Complaint marked as Resolved 
        LimeRoad customer support has been notified about the posted complaint.
        Dear Customer,

        Please refer to the mail we have dropped on your registered email id related to the above-shared concern.

        Best Regards
        Team Limeroad
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          Nishat arfin
          Oct 5, 2020
          Resolved
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          Resolved

          I m in a great tension .i want talk to customer care regarding my order i m trying from saturday but i m unable to talk to limeroad customers care . So plz make m call on my no. [protected] otherwise rcv m call .plzzzz as soon as possible
          Aug 9, 2021
          Complaint marked as Resolved 
          LimeRoad customer support has been notified about the posted complaint.
          Oct 05, 2020
          Updated by Nishat arfin
          Not rcvng phn call
          Verified Support
          Oct 08, 2020
          LimeRoad Customer Care's response
          Dear customer,

          Please be informed that we are getting it checked with our relevant team and we will try to deliver the order at the earliest.

          Best Regards
          Team Limeroad
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            Nishat arfin
            Oct 3, 2020
            Resolved
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            Resolved

            I have a member ship of 6 months of gold member then upto 6 months no shipping charges are payable .but i order storage jars of set of 6 and i pay shipping charge . So please return my shipping charges
            +1 photos
            Aug 6, 2021
            Complaint marked as Resolved 
            LimeRoad customer support has been notified about the posted complaint.
            We regret your inconvenience. Please write to us at [protected]@limeroad.com, so that we can have this resolved on priority. We are here to help you and causing you any amount of discomfort isn't our slightest intention-Team LimeRoad.
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              H
              hariv5
              from Malappuram, Kerala
              Oct 1, 2020
              Resolved
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              Resolved

              Hi, I have been receiving call from [protected]/[protected], the person has submitted his fake LIMEROAD ID card and PAN Details and AADHAR details, as i won Tata NExon Car, If i wish to get car i need to pay Rs 7500/- if i wish to get cash of Rw 625000/- I need to pay Rs.4500/-.. This is a complete SCAM, wonder how my details are there with these people with my recent order details... information of the customer's are not safe with you people, how should I trust Limeroad again in future..

              reach me on [protected]
              +1 photos
              Aug 6, 2021
              Complaint marked as Resolved 
              LimeRoad customer support has been notified about the posted complaint.
              Verified Support
              Oct 04, 2020
              LimeRoad Customer Care's response
              Dear Customer, We have already forwarded this concern to our relevant team and will undertake a complete investigation followed by strict actions against the parties involved. Stay safe. Further, I would like to inform you that Limeroad never contacts its customers via any unsolicited phone call or email asking for money or any type of personal information. We do not ask any customer to deposit any type of funds to an individual or open accounts for/in the name of individuals. All transactions on Limeroad.com are made via a secured server only AFTER an order has been placed or confirmed by a customer on the website/telephonically. We urge you to remain alert and not fall prey to frauds or scams perpetrated by individuals who impersonate to be employees of Limeroad.com. We also wish to bring to the notice of all concerned that such calls are made with the intention of committing fraud and illegally obtaining confidential information and money from people. In case you receive any kind of offers, prizes or requests for personal information via telephone/ e-mail, purporting to be from Limeroad, you are advised to mail the customer care at [protected]@limeroad.com to confirm before responding. Please do not divulge your details to fraudsters and imposters falsely claiming to be calling on Limeroad's behalf.Best Regards Team LimeRoad
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                R
                Ritwica Mandal
                Sep 29, 2020
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                I had ordered a product(Kurti) from LimeRoad. Now I want to cancle this order due to high price. But I can't find any cancel option. The order has been shipped already. But I don't need it anymore. Please help me to cancel this order.
                LimeRoad customer support has been notified about the posted complaint.
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                  Purnata Gawas
                  Sep 28, 2020
                  Resolved
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                  Resolved

                  Hi, in my account i found six items were added in my cart which i have not ordered and also i don't want to buy it but automatically it has been placed an order which is on cash on delivery and i don't want to pay for it so kindly cancel my order and take necessary action please.
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  LimeRoad customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 29, 2020
                  LimeRoad Customer Care's response
                  Dear Customer, Kindly share the order number you wish to cancel on [protected]@limeroad.com so that we can take action according. Best Regards Team LimeRoad
                  Verified Support
                  Sep 29, 2020
                  LimeRoad Customer Care's response
                  Dear Customer, Kindly share the order number you wish to cancel on [protected]@limeroad.com so that we can take action according. Best Regards Team LimeRoad
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                    C
                    from Gurgaon, Haryana
                    Sep 26, 2020
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                    Limeroad is a cheater of a company. It has been 2 months since my pickup for returned goods has happened and my refund has not been issued yet. I have been trying to call them for the past 1 month but their is a so called technical problem going on. I have mailed them around 30 times to call me back but no call has been received by me yet. And today out of the blue they told me that my returned products have not passed quality check. I haven't even tried the products. They didn't tell me which product out of 4 has not passed qc. Limeroad is simply cheating the customers and i will escalate the same to consumer complaint forum. Limeroad is cheating customers in pandemic as they are not issuing refunds. Their so called helpline number is also not working which shows they are a bankrupt company and therefore are not issuing refunds in the name of quality check.
                    Order id : [protected]
                    Name : archana bakshi
                    Email : [protected]@gmail.com
                    LimeRoad customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 29, 2020
                    LimeRoad Customer Care's response
                    Please refer to the mail we have dropped on your registered email id related to the above-shared concern - Team Limeroad
                    Oct 26, 2020
                    Updated by [email protected]
                    It has been 3 months, Limeroad has still not refunded my money. They even mailed me 10 days back thatrefund will reflect in my account in 7 days, but it has been 10 days, but no refund even after 3 months. They have also disabled their numbers and also not responding
                    Oct 31, 2020
                    Updated by [email protected]
                    Limeroad called me after 3 months to tell that the Quality Check of my 3 products out of 4, has passed and told me that refund will come in 2 days, but they have still not given refund. Since I know it's a cheater company, i even have the call recording where they said tgat the QC of my products have passed, but they have still not refunded my money even after 3 months. Its a pathetic and a cheater of a company. Fraudster company it is. They have even disablrd all their numbers so that we cannot reach out to them for refund
                    You issue got resolved ? Even I am facing the same.
                    Hi! No, they are simply cheating the customers. They have disabled all their numbers as well
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                      C
                      from Gurgaon, Haryana
                      Sep 25, 2020
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                      Limeroad is a cheater of a company. It has been 1.5 months since my pickup for returned goods has happened and my refund has not been issued yet. I have been trying to call them for the past 1 month but their is a so called technical problem going on. I have mailed them around 30 times to call me back but no call has been received by me yet. And today out of the blue they told me that my returned products have not passed quality check. I haven't even tried the products. They didn't tell me which product out of 4 has not passed qc. Limeroad is simply cheating the customers and i will escalate the same to consumer complaint forum.
                      Order id : [protected]
                      Name : archana bakshi
                      Email : [protected]@gmail.com
                      LimeRoad customer support has been notified about the posted complaint.
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                        A
                        Arpan Kumar Bhattacharya
                        Sep 24, 2020
                        Resolved
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                        Resolved

                        I pay though phone pay app.. My money deducted from account yet my order wasn't confirmed yet
                        +1 photos
                        Sep 24, 2020
                        Complaint marked as Resolved 
                        LimeRoad customer support has been notified about the posted complaint.
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                          S
                          Suma Venkateshan
                          Sep 24, 2020
                          Resolved
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                          Resolved

                          I received a call saying that i have won a car & i have 2 options to choose. Either take the value of the amount in the account or accept the car offer. I knew this was definitely a fake call. But what worries me is that he has my phone number & the complete address. And this offer was based on a product that i recently purchased from lime road. How can limeroad be so careless about sharing the address & phone number to a third party
                          This way. I wonder what other details that he has access to.
                          This is not first such incident reported on limeroad.
                          Please do something about the customer privacy...
                          Aug 12, 2021
                          Complaint marked as Resolved 
                          LimeRoad customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 29, 2020
                          LimeRoad Customer Care's response
                          Dear Customer, We have already forwarded this concern to our relevant team and will undertake a complete investigation followed by strict actions against the parties involved. Stay safe. Further, I would like to inform you that Limeroad never contacts its customers via any unsolicited phone call or email asking for money or any type of personal information. We do not ask any customer to deposit any type of funds to an individual or open accounts for/in the name of individuals. All transactions on Limeroad.com are made via a secured server only AFTER an order has been placed or confirmed by a customer on the website/telephonically. We urge you to remain alert and not fall prey to frauds or scams perpetrated by individuals who impersonate to be employees of Limeroad.com. We also wish to bring to the notice of all concerned that such calls are made with the intention of committing fraud and illegally obtaining confidential information and money from people. In case you receive any kind of offers, prizes or requests for personal information via telephone/ e-mail, purporting to be from Limeroad, you are advised to mail the customer care at [protected]@limeroad.com to confirm before responding. Please do not divulge your details to fraudsters and imposters falsely claiming to be calling on Limeroad's behalf.Best Regards Team LimeRoad
                          Dear Customer, We have already forwarded this concern to our relevant team and will undertake a complete investigation followed by strict actions against the parties involved. Stay safe. Further, I would like to inform you that Limeroad never contacts its customers via any unsolicited phone call or email asking for money or any type of personal information. We do not ask any customer to deposit any type of funds to an individual or open accounts for/in the name of individuals. All transactions on Limeroad.com are made via a secured server only AFTER an order has been placed or confirmed by a customer on the website/telephonically. We urge you to remain alert and not fall prey to frauds or scams perpetrated by individuals who impersonate to be employees of Limeroad.com. We also wish to bring to the notice of all concerned that such calls are made with the intention of committing fraud and illegally obtaining confidential information and money from people. In case you receive any kind of offers, prizes or requests for personal information via telephone/ e-mail, purporting to be from Limeroad, you are advised to mail the customer care at [protected]@limeroad.com to confirm before responding. Please do not divulge your details to fraudsters and imposters falsely claiming to be calling on Limeroad's behalf.Best Regards Team LimeRoad
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                            D
                            DeepiSrini
                            Sep 21, 2020
                            Resolved
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                            Resolved

                            I am deepisrini
                            Today (21th sept 2020) i placed an order for a product on limeroad. After filling in the procedure i paid the payable amount i. E., rupees 198. I received a message about deduction on money from my payments bank. But to this i haven't received any information about confirmation of the order. It has been 6 hrs. Since.
                            I have mailed again and again on several of limroad's email ids and tried to call on their customer care no. Like 10-20 times. But they never receive the call.

                            I request for the confirmation details as of now as soon as possible. Or the refund of my money
                            (That would be a great help).

                            Thanking in anticipation,

                            Yours faithfully,
                            Deepi

                            I placed the order for the product on 21th sept 2020
                            Sep 23, 2020
                            Complaint marked as Resolved 
                            Yeah! they resolved my query really satisfied with limeroad service my money was refunded to my account within 1 day thank you so much for your response...
                            Verified Support
                            Sep 24, 2020
                            LimeRoad Customer Care's response
                            As checked, the transaction of INR 198.00 was unsuccessful and the refund was successfully processed by us on 21st September 2020 to the same account from where the payment was debited, against A.M Marketplaces Pvt. Ltd. -Team Limeroad
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                              V
                              VaibhavKak
                              from Mumbai, Maharashtra
                              Sep 15, 2020
                              Resolved
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                              Resolved

                              Address: Map of Plot No. 48, Near HUDA City Center Metro Station, Sector 44, Gurugram, Haryana 122001

                              Dear ma'm/sir,
                              Limeroad support is claiming that they were not informed by you, about this issue (Update: id[protected] before 7th of september and hence they will not refund the amount for faulty product delivered. Kindly look into the matter.
                              Best regards
                              Vaibhav
                              +1 photos
                              Aug 6, 2021
                              Complaint marked as Resolved 
                              LimeRoad customer support has been notified about the posted complaint.
                              Sep 15, 2020
                              Updated by VaibhavKak
                              Correction in subject line. It is "Limeroad — Update: ID-2702899: 30th Aug'2020: Limeroad complaint status"
                              Sep 15, 2020
                              Updated by VaibhavKak
                              Limeroad responded on the complaint after 14 days and claiming that they were not informed within 7 days.
                              Thank you! Team currently I am in process of getting refund of damaged product supplied from Limeroad. Kind regards, Vaibhav
                              Dear customer,

                              As per our records, we have completed the refund and it should reflect in your Limeroad account.

                              Best Regards
                              Team Limeroad
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                                Tanvi kamdar
                                Sep 12, 2020
                                Resolved
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                                Resolved

                                Address: Plot No. 48, Near HUDA City Center Metro Station, Sector 44, Gurugram, Haryana 122001

                                I am tanvi kamdar
                                Today (11th sept 2020) i placed an order for a product on limeroad. After filling in the procedure i paid the payable amount i. E., rupees 622. I received a message about deduction on money from my payments bank. But to this i haven't received any information about confirmation of the order. It has been 6 hrs. Since.
                                I have mailed again and again on several of limroad's email ids and tried to call on their customer care no. Like 10-20 times. But they never receive the call.

                                I request for the confirmation details as of now as soon as possible. Or the refund of my money
                                (That would be a great help).

                                Thanking in anticipation,

                                Yours faithfully,
                                Tanvi.
                                Sep 12, 2020
                                Complaint marked as Resolved 
                                LimeRoad customer support has been notified about the posted complaint.
                                Sep 12, 2020
                                Updated by Tanvi kamdar
                                I placed the order for the product on 12th sept 2020
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                                  S
                                  shaz banu
                                  Sep 11, 2020
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                                  Order has been picked up almost 17days back but my 3products amount of 3000rs which is very huge not credited yet no response from customer service they say wait for 10days from 7days...but I have given and waited but now I want my refund back its seems like app become fraud now
                                  LimeRoad customer support has been notified about the posted complaint.
                                  Your issue got resolved ?
                                  I am facing the same issue.
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                                    N
                                    Nishu1221
                                    Sep 11, 2020
                                    Resolved
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                                    Resolved

                                    Address: 4th & 5th floor,plot no.48,Sector 44 near HUDA City center metro station.Gurgoan,Haryana-122001.

                                    Maine limeroad se ek Top order kiya tha jisdin mujhe top receive hua fitting problem ke karan Maine exchange request daldi. Next day pickup successful hogea lekin mujha abhi tak exchange product receive nahi hua. Exchange delivery date 10 September 2020 thi abhi tak mujha shipped ka bhi message nahi aaya aur order track me show kr rehe hai deliveeed nahi coustmer care number lag raha hai enka. Fraud..
                                    +2 photos
                                    Aug 12, 2021
                                    Complaint marked as Resolved 
                                    LimeRoad customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 18, 2020
                                    LimeRoad Customer Care's response
                                    Please refer to the mail we have dropped on your registered email id related to the above-shared concern - Team Limeroad
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                                      girija yadav
                                      Sep 11, 2020
                                      Resolved
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                                      Resolved

                                      Recently i had conversation with one of your customer care executive.He asked to tally the return amount of the products ordered on limeroad.So i did that and found there is one more item i.e. a top costs Rs605 is showing delivered but we haven't received that product.
                                      I am regular customer of Limeroad but this time i am facing lots of issues with it.We havent got refund of returned products costs Rs 3049+ Rs229 and Rs 605 also.We trust you thats why we did not tally product return amount.but after we did tally it was unexpected that product is showing delivered and we haven't received that.Its been 2 months of the products returned and now you guys are saying that a sarree worth rs 3049 did not pass qaulity check.How is that possible its quality was already poor and does not worth the price.With attached blouse how one can carry that sarree.and nose ring was already in broken box and it was used and we mentioned the same reason for return.
                                      +2 photos
                                      Aug 6, 2021
                                      Complaint marked as Resolved 
                                      LimeRoad customer support has been notified about the posted complaint.
                                      Sep 13, 2020
                                      Updated by girija yadav
                                      I haven't got any response from them.I am requesting for a call from customer care as m not able to contact them.
                                      Verified Support
                                      Sep 18, 2020
                                      LimeRoad Customer Care's response
                                      Please be assured that our team will get in touch with you on the same at earliest - Team Limeroad
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                                        kamleshbaba
                                        Sep 10, 2020
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                                        Address: 122,Dhani gujran balaji road kachroda phuler pincode - 303338
                                        Website: [email protected]

                                        I have received bed quality and wrong company brand product. pls help me and call me - [protected]
                                        product brand - nova professional hair straightener
                                        I have received - (Inova) product.
                                        invoice no - [protected]
                                        order no - c[protected]s1
                                        +2 photos
                                        LimeRoad customer support has been notified about the posted complaint.
                                        Mere order delivery nhu hua h or msz aie raha kya delivered ho gya h

                                        Bad quality and wrong company brand product - Comment #3734606 - Image #0
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