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LimeRoad Complaints & Reviews

2.1
Updated: Apr 24, 2024
Complaints 1210
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487
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LimeRoad reviews & complaints page 21

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A
Ashish Melani
from Hāora, West Bengal
Jun 18, 2020
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Hi,

Limeroad order number - [protected]. I requested the return of product and also couriered the product to limeroad at my expenses because pickup service was not available. Now my order status shows "return cancelled" and my return courier tracking shows the product delivered to limeroad.
My money is not refunded. Kindly look into matter asap.
LimeRoad customer support has been notified about the posted complaint.
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    D
    Devanshi jariwala
    from Hāora, West Bengal
    Jun 17, 2020
    Resolved
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    Resolved

    My order no is 71409152
    I have cancel my order on 1st June 2020 and apply for refund of rs 249 to transfer my bank account on the same day. Since it has been 17 days, I have not received any amount.kindly consider this issue and approve my refund as soon as possible
    +2 photos
    Jun 21, 2020
    Complaint marked as Resolved 
    No further steps have been taken by company to solve my issue.it seems like company has no interest to resolve their customer issues..it has been 21 days since I have applied for refund but I haven't received it yet
    LimeRoad customer support has been notified about the posted complaint.
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      S
      suresh.nsr
      Jun 17, 2020
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      Team,

      This is related to refund of Order No #[protected]. Firstly I don't understand why my refund was converted to LR credit in first place. Later the LR credit notification came saying the credits will expire - how is it possible and why my refund money has expiry date. After that I have initiated the LR credit transfer to Bank account on 10th June, but no updates so far. Can you please update me or transfer money bank to bank.
      +1 photos
      LimeRoad customer support has been notified about the posted complaint.
      Jul 22, 2020
      Updated by suresh.nsr
      Any help you can provide here? I am chasing the LimeRoad team since 10th June and the only response I get from them is - please wait for 7 working days.
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        D
        Dipoo
        Jun 17, 2020
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        Address: Gurgaon

        On 15th june i have ordered 2 items from limeroad and first payment was through my netbanking, i was not aware that order is not placed as amount of rs. 869 has been deduct from my bank, i did'nt get any order number so that i cannot compalint them properly. Then, second time i paid through paytm and gain rs. 869 deducted from bank and order placed reand received order number successfully.
        I thought after 24hrs i would receive my money back but i have not received it
        Am not happy with the limeroad service if they do such things intiantially.
        I want my money back as soon as possible.
        LimeRoad customer support has been notified about the posted complaint.
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          D
          Devendra Hakim
          Jun 17, 2020
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          I have ordered two items from limeroad which i ordered in the month of may but it is still not delivered to me. I have done prepaid payment for same.
          Details of orders are as follows

          Order no - [protected], size - s
          Date of order - 04.05.2020
          Payment mode - payu (Prepaid order)

          Order no - [protected], size - s
          Date of order - 16.05.2020
          Payment mode - payu (Prepaid order)
          LimeRoad customer support has been notified about the posted complaint.
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            M
            Mohini Rehpade
            Jun 16, 2020
            Resolved
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            Resolved

            Website: www.limeroad.com

            My order (order no- [protected]) is not delivered yet. it has been more than 2 months since the order was placed. please do look into the matter.
            +1 photos
            Jun 16, 2020
            Complaint marked as Resolved 
            LimeRoad customer support has been notified about the posted complaint.
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              P
              PRINCE the GAMER
              from Hyderabad, Telangana
              Jun 15, 2020
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              I have purchased footwear from them and it was not good quality and i requested them for return it is around 2 months and till now they didn't pickup my product it shows me processing but till now no result
              +1 photos
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                A
                atrib1984
                from New Delhi, Delhi
                Jun 15, 2020
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                Address: LimeRoad.com 4th & 5th Floor, Plot No. 48, Sector 44, Near HUDA City Center Metro Station, Gurgaon, Haryana - 122001, India.

                I have purchased some clothings for my wife on 9th april 2020. It's been over 2 months i didn't get a single update from their end. If they fail to deliver the product due to this pandemic thay could have returned my money back. They were not bothered to answer my e-mails, phone calls etc and i feel i have lost my money. Attaching all my orders info and communcation e-mails. Please take necessary drastic steps so that i can have my money back (Inr 897) at least.
                LimeRoad customer support has been notified about the posted complaint.
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                  T
                  Thanzeeha I
                  Jun 14, 2020
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                  Address: Haryana

                  I have ordered a shirt and trousers costing rs.1184. I paid through google pay. The payment request has come twice and i paid it twice. Even though i mailed three times to the customer support regarding this issue, nobody responded.
                  +4 photos
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                    P
                    P Prusty
                    Jun 13, 2020
                    Resolved
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                    Resolved

                    Hey! I've ordered a dress from limeroad but it didn't look good on me. So, i returned it back but the money was refunded to credit lr (Limeroad account) then i requested to transfer my money to my personal bank account.
                    But after that it shows the status that the transfer of the amount has been failed. If so then where is my money???

                    I don't fine that money on my bank account as well as no lr credits.
                    Where is my money???

                    Order no : [#[protected]]
                    +1 photos
                    Jun 16, 2020
                    Complaint marked as Resolved 
                    LimeRoad customer support has been notified about the posted complaint.
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                      P
                      PRINCE the GAMER
                      from Hyderabad, Telangana
                      Jun 13, 2020
                      Resolved
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                      Resolved

                      Address: LimeRoad C/O M/s. A.M Marketplaces Pvt. Ltd. 5th floor, Plot No. 48, Near HUDA City Center Metro Station, Sector 44, Gurugram, Haryana-122001

                      My name is mohammad muneebur rahaman khan i have shopped foot wear from lime road and the product quality is not good that's why i want to return that product but there service partner is not serviceable that's my i shipped myself and it has been shipped around 5 days but still it is showing me processing and i contacted them but it is not connecting please help me out
                      +1 photos
                      Jun 26, 2020
                      Complaint marked as Resolved 
                      LimeRoad customer support has been notified about the posted complaint.
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                        S
                        Sunali Mahajan
                        Jun 12, 2020
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                        I want to return my product due to size issue order no c[protected]s1
                        +1 photos
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                          Website: www.limeroad.com

                          Hello,

                          This is a follow-up to your previous request #767217 "lr credit still not refunded

                          Actually i have ordered 1 item on april 24th and not satisfied by the time taken to delivery.

                          We cancelled the order, we are very thankful to you for crediting the lr wallet immediately. But when i transferred the credit amount to bank account they still haven't been credit yet... Its been 1 month & 14...
                          +3 photos
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                          G
                          gnana sravani
                          Jun 11, 2020
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                          Website: www.limeroad.com

                          On 17th march 2020, i have ordered kurta set with limeroad costs rs.1302. I have prepaid the order. My delivery address is in bangalore. I went back to my home town due to my home town and got stuck there due to lock down for 2 months. Meanwhile my package got delivered on 24th march 2020 and my office security collected the package. I came back to bangalore and collected my order. It came as shock to me when i look at the package. It is so small. When i opened it, i found a waste piece of cloth in the package.
                          +2 photos
                          LimeRoad customer support has been notified about the posted complaint.
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                            A
                            asiyabutool
                            Jun 11, 2020
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                            Got call from limeroad that your cashback we wre refunding it back. And took my 5000
                            +1 photos
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                              S
                              Shridhar Kumbar
                              Jun 11, 2020
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                              Hi,
                              I got refund from lime road in the form of lr credits, i applied for transfer the lr credits to my bank account. The status is still in queue. Also tried to contact lime road customer care but there is no way to contact them. And they are not responding properly.
                              +1 photos
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                                A
                                asiyabutool
                                Jun 11, 2020
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                                Address: Limeroad

                                800 cashback
                                +3 photos
                                LimeRoad customer support has been notified about the posted complaint.
                                Jun 11, 2020
                                Updated by asiyabutool
                                Cashback 800
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                                  C
                                  Cynthia Santhmayor
                                  from Mangalore, Karnataka
                                  Jun 10, 2020
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                                  I have not yet received the the double bed sheet with two pillow cover till date ordered on 19th february.
                                  LimeRoad customer support has been notified about the posted complaint.
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                                    S
                                    Swati1122
                                    Jun 8, 2020
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                                    On 5th april status of one of the pending delivery got updated as product delivered and since then i am chasing to these people. Now they are not responding to the emails
                                    LimeRoad customer support has been notified about the posted complaint.
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                                      B
                                      Baby Mathyus
                                      Jun 8, 2020
                                      Resolved
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                                      Resolved

                                      Address: Gurgaon delhi

                                      Complaining when u given me back my return product money... This is my first bad experience with lr... I using lr before 1 year n i order many dressed... I m never refund any product but this is my first experience bcoz of bad products... Before u guys me send very comfortable product... I want my money back 1300rs/-very disappointed u guys received my return product in 2 days but can't u have time for return... Givn my money back... I like lr very much in lots of aap but u guys doing same thing like other cheap app i never trust inlr
                                      Contact my whtsap [protected] when u given my return product money u receive my return products in two days nw u have some traffic issues covid issues seller issues for given my return product money...in fact you guys send my product in 3 days wow...
                                      +4 photos
                                      Aug 7, 2021
                                      Complaint marked as Resolved 
                                      LimeRoad customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 13, 2020
                                      LimeRoad Customer Care's response
                                      Dear Customer,
                                      Due to the current situation, we are functioning with less manpower and due to system limitations, we were unable to fulfill your requests on time. However, the refund of INR 786 against the order #[protected] and INR 521 against the order #[protected] was successfully processed on (09 June 2020). This should reflect in your bank account anytime by (18 June 2020), against A.M Marketplaces Pvt. Ltd. At times, you may not receive the bank transaction SMS therefore we request you to check your bank account statement for refund referring UTR-- N[protected] and N[protected] respectively.
                                      Best Regards,
                                      Team LimeRoad.
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