Submit a Complaint
Claimed

LimeRoad Complaints & Reviews

www.limeroad.com
2.1
Updated: Apr 24, 2024
Complaints 1210
Resolved
487
Unresolved
723
Good! LimeRoad values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that LimeRoad step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to LimeRoad

Having problems with LimeRoad?

File a complaint and get it resolved by LimeRoad customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Clothing, Shoes & Accessories
LimeRoad

LimeRoad reviews & complaints page 21

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Ashish Melani
from Hāora, West Bengal
Jun 18, 2020
Report
Copy

Hi,

Limeroad order number - [protected]. I requested the return of product and also couriered the product to limeroad at my expenses because pickup service was not available. Now my order status shows "return cancelled" and my return courier tracking shows the product delivered to limeroad.
My money is not refunded. Kindly look into matter asap.
LimeRoad customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    D
    Devanshi jariwala
    from Hāora, West Bengal
    Jun 17, 2020
    Resolved
    Report
    Copy
    Resolved

    My order no is 71409152
    I have cancel my order on 1st June 2020 and apply for refund of rs 249 to transfer my bank account on the same day. Since it has been 17 days, I have not received any amount.kindly consider this issue and approve my refund as soon as possible
    +2 photos
    Jun 21, 2020
    Complaint marked as Resolved 
    No further steps have been taken by company to solve my issue.it seems like company has no interest to resolve their customer issues..it has been 21 days since I have applied for refund but I haven't received it yet
    LimeRoad customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      suresh.nsr
      Jun 17, 2020
      Report
      Copy

      Team,

      This is related to refund of Order No #[protected]. Firstly I don't understand why my refund was converted to LR credit in first place. Later the LR credit notification came saying the credits will expire - how is it possible and why my refund money has expiry date. After that I have initiated the LR credit transfer to Bank account on 10th June, but no updates so far. Can you please update me or transfer money bank to bank.
      +1 photos
      LimeRoad customer support has been notified about the posted complaint.
      Jul 22, 2020
      Updated by suresh.nsr       Any help you can provide here? I am chasing the LimeRoad team since 10th June and the only response I get from them is - please wait for 7 working days.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        D
        Dipoo
        Jun 17, 2020
        Report
        Copy

        Address: Gurgaon

        On 15th june i have ordered 2 items from limeroad and first payment was through my netbanking, i was not aware that order is not placed as amount of rs. 869 has been deduct from my bank, i did'nt get any order number so that i cannot compalint them properly. Then, second time i paid through paytm and gain rs. 869 deducted from bank and order placed reand received order number successfully.
        I thought after 24hrs i would receive my money back but i have not received it
        Am not happy with the limeroad service if they do such things intiantially.
        I want my money back as soon as possible.
        LimeRoad customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          D
          Devendra Hakim
          Jun 17, 2020
          Report
          Copy

          I have ordered two items from limeroad which i ordered in the month of may but it is still not delivered to me. I have done prepaid payment for same.
          Details of orders are as follows

          Order no - [protected], size - s
          Date of order - 04.05.2020
          Payment mode - payu (Prepaid order)

          Order no - [protected], size - s
          Date of order - 16.05.2020
          Payment mode - payu (Prepaid order)
          LimeRoad customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            Mohini Rehpade
            Jun 16, 2020
            Resolved
            Report
            Copy
            Resolved

            Website: www.limeroad.com

            My order (order no- [protected]) is not delivered yet. it has been more than 2 months since the order was placed. please do look into the matter.
            +1 photos
            Jun 16, 2020
            Complaint marked as Resolved 
            LimeRoad customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              PRINCE the GAMER
              from Hyderabad, Telangana
              Jun 15, 2020
              Report
              Copy

              I have purchased footwear from them and it was not good quality and i requested them for return it is around 2 months and till now they didn't pickup my product it shows me processing but till now no result
              +1 photos
              LimeRoad customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                atrib1984
                from New Delhi, Delhi
                Jun 15, 2020
                Report
                Copy

                Address: LimeRoad.com 4th & 5th Floor, Plot No. 48, Sector 44, Near HUDA City Center Metro Station, Gurgaon, Haryana - 122001, India.

                I have purchased some clothings for my wife on 9th april 2020. It's been over 2 months i didn't get a single update from their end. If they fail to deliver the product due to this pandemic thay could have returned my money back. They were not bothered to answer my e-mails, phone calls etc and i feel i have lost my money. Attaching all my orders info and communcation e-mails. Please take necessary drastic steps so that i can have my money back (Inr 897) at least.
                LimeRoad customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  T
                  Thanzeeha I
                  Jun 14, 2020
                  Report
                  Copy

                  Address: Haryana

                  I have ordered a shirt and trousers costing rs.1184. I paid through google pay. The payment request has come twice and i paid it twice. Even though i mailed three times to the customer support regarding this issue, nobody responded.
                  +4 photos
                  LimeRoad customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    P Prusty
                    Jun 13, 2020
                    Resolved
                    Report
                    Copy
                    Resolved

                    Hey! I've ordered a dress from limeroad but it didn't look good on me. So, i returned it back but the money was refunded to credit lr (Limeroad account) then i requested to transfer my money to my personal bank account.
                    But after that it shows the status that the transfer of the amount has been failed. If so then where is my money???

                    I don't fine that money on my bank account as well as no lr credits.
                    Where is my money???

                    Order no : [#[protected]]
                    +1 photos
                    Jun 16, 2020
                    Complaint marked as Resolved 
                    LimeRoad customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      PRINCE the GAMER
                      from Hyderabad, Telangana
                      Jun 13, 2020
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: LimeRoad C/O M/s. A.M Marketplaces Pvt. Ltd. 5th floor, Plot No. 48, Near HUDA City Center Metro Station, Sector 44, Gurugram, Haryana-122001

                      My name is mohammad muneebur rahaman khan i have shopped foot wear from lime road and the product quality is not good that's why i want to return that product but there service partner is not serviceable that's my i shipped myself and it has been shipped around 5 days but still it is showing me processing and i contacted them but it is not connecting please help me out
                      +1 photos
                      Jun 26, 2020
                      Complaint marked as Resolved 
                      LimeRoad customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Sunali Mahajan
                        Jun 12, 2020
                        Report
                        Copy

                        I want to return my product due to size issue order no c[protected]s1
                        +1 photos
                        LimeRoad customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          Ronald Dash
                          Jun 12, 2020
                          Report
                          Copy

                          lr credit wallet amount still not refunded in bank account

                          Website: www.limeroad.com

                          Hello,

                          This is a follow-up to your previous request #767217 "lr credit still not refunded

                          Actually i have ordered 1 item on april 24th and not satisfied by the time taken to delivery.

                          We cancelled the order, we are very thankful to you for crediting the lr wallet immediately. But when i transferred the credit amount to bank account they still haven't been credit yet... Its been 1 month & 14...
                          +3 photos
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy
                          G
                          gnana sravani
                          Jun 11, 2020
                          Report
                          Copy

                          Website: www.limeroad.com

                          On 17th march 2020, i have ordered kurta set with limeroad costs rs.1302. I have prepaid the order. My delivery address is in bangalore. I went back to my home town due to my home town and got stuck there due to lock down for 2 months. Meanwhile my package got delivered on 24th march 2020 and my office security collected the package. I came back to bangalore and collected my order. It came as shock to me when i look at the package. It is so small. When i opened it, i found a waste piece of cloth in the package.
                          +2 photos
                          LimeRoad customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            asiyabutool
                            Jun 11, 2020
                            Report
                            Copy

                            Got call from limeroad that your cashback we wre refunding it back. And took my 5000
                            +1 photos
                            LimeRoad customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Shridhar Kumbar
                              Jun 11, 2020
                              Report
                              Copy

                              Hi,
                              I got refund from lime road in the form of lr credits, i applied for transfer the lr credits to my bank account. The status is still in queue. Also tried to contact lime road customer care but there is no way to contact them. And they are not responding properly.
                              +1 photos
                              LimeRoad customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                asiyabutool
                                Jun 11, 2020
                                Report
                                Copy

                                Address: Limeroad

                                800 cashback
                                +3 photos
                                LimeRoad customer support has been notified about the posted complaint.
                                Jun 11, 2020
                                Updated by asiyabutool                                 Cashback 800
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  C
                                  Cynthia Santhmayor
                                  from Mangalore, Karnataka
                                  Jun 10, 2020
                                  Report
                                  Copy

                                  I have not yet received the the double bed sheet with two pillow cover till date ordered on 19th february.
                                  LimeRoad customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Swati1122
                                    Jun 8, 2020
                                    Report
                                    Copy

                                    On 5th april status of one of the pending delivery got updated as product delivered and since then i am chasing to these people. Now they are not responding to the emails
                                    LimeRoad customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      B
                                      Baby Mathyus
                                      Jun 8, 2020
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: Gurgaon delhi

                                      Complaining when u given me back my return product money... This is my first bad experience with lr... I using lr before 1 year n i order many dressed... I m never refund any product but this is my first experience bcoz of bad products... Before u guys me send very comfortable product... I want my money back 1300rs/-very disappointed u guys received my return product in 2 days but can't u have time for return... Givn my money back... I like lr very much in lots of aap but u guys doing same thing like other cheap app i never trust inlr
                                      Contact my whtsap [protected] when u given my return product money u receive my return products in two days nw u have some traffic issues covid issues seller issues for given my return product money...in fact you guys send my product in 3 days wow...
                                      +4 photos
                                      Aug 7, 2021
                                      Complaint marked as Resolved 
                                      LimeRoad customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 13, 2020
                                      LimeRoad Customer Care's response                                       Dear Customer,
                                      Due to the current situation, we are functioning with less manpower and due to system limitations, we were unable to fulfill your requests on time. However, the refund of INR 786 against the order #[protected] and INR 521 against the order #[protected] was successfully processed on (09 June 2020). This should reflect in your bank account anytime by (18 June 2020), against A.M Marketplaces Pvt. Ltd. At times, you may not receive the bank transaction SMS therefore we request you to check your bank account statement for refund referring UTR-- N[protected] and N[protected] respectively.
                                      Best Regards,
                                      Team LimeRoad.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit

                                        Related businesses

                                        Uniform In A Box
                                        3.8
                                        (4)
                                        American Swan Lifestyle Company
                                        1
                                        (51)
                                        Vishal Mega Mart
                                        1
                                        (1577)