Claimed

LimeRoad Complaints & Reviews

2.1
Updated: Oct 6, 2025
Complaints 1212
Resolved
487
Unresolved
725
Contacts

File a complaint to LimeRoad

Having problems with LimeRoad?

File a complaint and get it resolved by LimeRoad customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

LimeRoad reviews & complaints page 24

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
Narmadanayak
May 23, 2020
Report
Copy

Address: Haryana

Dear team
I have purchased few item in limeroad in covid 19 period and the company declared they are facilitating the service. Two days before i except the order but i saw the quality of goods is so pore then i decided to returned the item. From two days i m finding the way to retunred the item in my app retunred need option is showing and ask to courrier retunred by customer in his own way. Abd dir thatlllfrom two days i am trying to retunred the source and send a mails more than 15 times as courier srrvuce right now is not available in my city but everytine i dissatisfied no response from the team they utter same reply that i will send them courrier. How can it be possible in my city due to civid19 courrier service is not available here and i asked them to extend the retunred time still no reply. Even at the time of purchase the company has not declared such things. They are just making us full. If the company declaring service is available in covid 19 period they should also accept the retunred lik other company but it’s a cheating with customer and one type of customer harassment. I want strict action should be taken on the company and help me to get back my money by retunreding their itemscompany will
LimeRoad customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ã
    Ãfrō BüŞh
    May 23, 2020
    Report
    Copy

    I have ordered a product on 12th may 2020 and cancelled it due to longer delivery time and my money got reflected in lr credit and there was a option of transferring my money to my bank account. I have done the transfer on the same day and still not received my money into my bank.. I have confirmed in the bank there was no refund initiated from the limeroad. So when can i receive my money back.. I am a regular customer and facing this issue which will make me to discard limeroad. Plz fix this asap. I have attached a screenshot. Just fix this and refund my money back.
    LimeRoad customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Aswini Priya
      May 22, 2020
      Resolved
      Report
      Copy
      Resolved

      Address: 4th & 5th Floor, Plot No. 48, Sector 44 Road, Kanhai Colony, Sector 44, Near HUDA City Center Metro Station, Gurgaon, Gurugram, Haryana 122001.

      Hi team,
      I have ordered two kurtis with order number [protected] and [protected] with total 2207 rs on 2nd april 2020.

      I have cancelled it later and refund moved to lr credits. I had contacted customer support and requested the refund to my axis bank account on 19 th april.

      Till now i didn't receive my refund amount and the limeroad shopping app is cheating customers. I have contacted the customer support through email multiple times but no response.

      I am having the entire proof and even ready to raise a consumer case against limeroad in court.

      I want my money back.

      Regards,
      Aswini priya
      May 26, 2020
      Complaint marked as Resolved 
      LimeRoad customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        N
        Nandita Singh Chauhan
        May 21, 2020
        Report
        Copy

        A plazoo kurta was returned to lime road dur to it's quality issue on 8 march and i received refund of inr 1592 as limeroad credit which i requested to transfer to my bank account it said queued but never returned and i lost my lr credit too so i complained it to customer care on 15 may a person contacted from their customer support he asked bank account to be refunded and took a otp and then he said refund is initiated but after a min rs 5000 debited from my account and they never picked up call again.. Kindly resolve my issue as i'm very angry with this fraud and want to fir and file a case against limeroad
        LimeRoad customer support has been notified about the posted complaint.
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          C
          May 20, 2020
          Report
          Copy

          Address: Sector 44 Gurgaon haryana
          Website: Www.Lime road.com

          Hi, we have received the bank details for refund of rs. 649.0. This amount would reflect within 5-7 working days under the name of a. M marketplaces pvt ltd.
          The above msg recd on 4 5 20. Status quede. Till date not received in account.. I have requested for transfer of lr credits given to me by company on cancelation of orders to my bank.
          The company acknowledged and sent msg as in para 1. Money not received till date.
          LimeRoad customer support has been notified about the posted complaint.
          I am yet to receive any reply to the complaint made by me from company
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            I
            Irine Lobo Vaz
            May 19, 2020
            Report
            Copy

            Address: irine lobo suvarna complex mangalore road karkala

            Sir/medum

            my amount is not credited my account...2 month is over...please clear it...
            May 19, 2020
            Updated by Irine Lobo Vaz
            I REQUST YOU PLZ..CREDITED THE AMOUNT TO MY ACCOUNT
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              Ritish Sharma
              May 19, 2020
              Report
              Copy

              Sir,
              My order number is #70881294
              Iam begging for my own money... Tell me the issue why arn't you refundung my money in my bank account... My total amount is rs.2512... You first tell that wait till 24thmarch, then 27 march, then 4 may, then 8 may,... Please sir it's my humble request please refund my amount in my bank account myntra and other websites do in just in 24 hours why can' limeroad?... Please sir with assurity tell me the last date, when my money will refund?
              Sir,
              You people are just extending the dates, not refunding my money, sir i am begging for my own money, just inform me how many days it will take more to refund my amount of order#70881294... Please sir, i beg of you please refund my money... It's more than 1 month
              Show quoted text
              LimeRoad customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Subhalaxmi routray Mamali
                from Mumbai, Maharashtra
                May 18, 2020
                Resolved
                Report
                Copy
                Resolved

                Address: Gurgaon Haryana

                I just ordered 3 items from limeroad.com..den I cancelled all as of my personal issues..the cancellation money credited to lr account..then I will put to bank account and transfer it..but money doesn't back to my bank account..status shows queued..pls refund soon..my mail id is [protected]@gmail.com..
                May 19, 2020
                Complaint marked as Resolved 
                May 19, 2020
                Updated by Subhalaxmi routray Mamali
                It's allready gone 5days or more but refund not initiated..your cs team had no response of my mails.. totally disgusting feeling..pls inintiate my money back to my bank account details..pls other wise I ll take actions against this.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  B
                  bishtusha
                  from Jaipur, Rajasthan
                  May 18, 2020
                  Report
                  Copy

                  Address: Limeroad

                  Please cancel my order as its placed by mistake
                  I want to cancel it before delivery
                  Otherwise I will never use limeroad in future
                  I order two zivme pyjma on 23 March but not received yet..this not an issue
                  But my big problem is to cancel my another order and I want to this order
                  My order no is
                  [protected]
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    Royal Indian
                    May 18, 2020
                    Report
                    Copy

                    Address: Kolkata-700096

                    I ordered 3 sarees in two diff orders on 14th & 15 th of april 2020 of order no ([protected] and [protected]) respectively due to lockdown they are saying they will take atleast 1month to deliver my product, as i have to gift those items to someone for birthday purpose i have cancelled the order on 28th of april, after cancellation they transferred my whole paid money of rs1723 as lr credit to my limeroad account, i requested for a redemption of the whole amount to my bank on that very day they said it will take 6-7working days to reflect on my account but still today its 18th of may 2020 the money hasn't been transferred to my account i have mailed them 10-12 times atleast within this period but everytime they are avoiding it by giving me some silly reasons and lame excuses like technical issues, redemption reprocessed, lockdown barriers, less amount of staffs nd so on.. Plz help me on this, what should i do this is my first purchase over limeroad, i got no clue about these kind of forgery they are doing with everyone.. My email id is jkane. [protected]@gmail.com
                    Thanks & regards
                    Joydeep mukherjee
                    LimeRoad customer support has been notified about the posted complaint.
                    I am also facing the same issue the refund is in queue it shows .
                    Royal Indian's [Complaint's author] reply, Jun 3, 2020
                    They are total fraud, what action did u take?
                    Do u know someone who lives in delhi or gurgaon?? I have there ofc address if nyone could go physically there then these matters will be solved otherwise its a complete waste, lots of peoples are suffering with this same kind of problem
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      Z
                      Zeena123
                      May 18, 2020
                      Report
                      Copy

                      Expected date of delivery is crossed..still i can't get my parcel..
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        F
                        Fatma sharqui
                        May 17, 2020
                        Report
                        Copy

                        I ordered a bulk of clothes from limeroad in April and prepaid them but due to certain reasons I have to cancel that order. I applied for my refund to my account on 19th of April but till date no update of my refund each day I mail to them for my money refund but get same copy paste reply I am really worried that they are fooling me
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          E
                          Eega Maria
                          May 15, 2020
                          Report
                          Copy

                          Address: Plot No. 48, Sector 44, Near HUDA City Center Metro Station, Gurugram, Haryana, India, 122001

                          I have ordered this eyeglasses on 4 april 2020. There is no option visible to cancel the order. I mailed to track the order and didnt get any response. So on 15 may, i mailed the customer support to cancel the order. They say they will refund the money as lr credits. I saw several reviews in google playstore app reviews that people are unable to transfer their lr credits to bank accounts. I dont want to lose my har earned money. And i didnt want to shop anything from limroad. I want my money to be credited back to my debited canara bank account.
                          Order no: [protected]
                          Date of order: 4-4-2020
                          LimeRoad customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            K
                            Kavita Bista
                            May 14, 2020
                            Report
                            Copy

                            I ordered an animal printed shrug in march 14, 2020 ..I haven't received bthe order but the status shows delivered today on 14th May 2020.. Kindly look into the matter
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              sayanisarkar
                              May 14, 2020
                              Report
                              Copy

                              Hi,

                              I have cancelled a product on 30th april - order no - #[protected], amount got credited to lr credits instated of original payment source. Same day i have added a bank account and provide request to transfer my money to my bank account. As per their policy refund will be processed on 5-7 working days, however today is the 10th working day from the day i cancelled the order, but still i am waiting for the refund they don't have any customer care option - no email no contact number - as they don't have any contact information except physical address they should strict to their timeline as per their own policy. Pathetic experience.
                              LimeRoad customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                sontoshni dash
                                May 14, 2020
                                Report
                                Copy

                                Website: www.limeroad.com

                                Hello, actually i have ordered 1 item on april 24th order no: [protected] and not satisfied by the time taken to delivery.

                                We cancelled them, we are very thankful to you for crediting the lr wallet immediately. But when i transferred the credit to bank account they still haven't been credit yet... Its been 8 days till now.

                                Please credit the transfer amount as soon as possible.
                                LimeRoad customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  D
                                  Dips0211
                                  May 13, 2020
                                  Report
                                  Copy

                                  Dear sir,
                                  I returned the packages but didn't get my money back. And it's been a long time since I returned the packages. So please kindly inform me about my money refund status through a call please.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    K
                                    Kalpana Nawani
                                    from Dharmsala, Himachal Pradesh
                                    May 11, 2020
                                    Report
                                    Copy

                                    Address: 4th&5th floor Plot No-48 Gurgaon ,Gurgaon distt ,Haryana landmark : near HUDU city center metro station India 122001

                                    Sir, I want to state that I was having 1186 rupees approx. In my l r credit & I transferred the money to my saving bank account on 1 April .the status it showed qued till today I tried to call to customer care number but its mot working .I just want you solve this problem as early as possible
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Sakti Mandal
                                      May 8, 2020
                                      Report
                                      Copy

                                      My name is s mandal ac - [protected]
                                      My limeroad credit amount rs. 1506.00 has been transferred to lr credit as my bank account (Ac/ details [protected], ifsc - sbin000093, sbi jadavpur university branch) on 19 th april.

                                      But the payement status is queued till now.
                                      Tellme the what will be the next step..

                                      This type of business is not appreciatable.

                                      So, take a promt initiative that i can get back my money as soon as possible
                                      LimeRoad customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        K
                                        kingarora007
                                        from Nagram, Uttar Pradesh
                                        May 7, 2020
                                        Report
                                        Copy

                                        Provide the customer support detail or refund amount.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit