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Mahanagar Gas Complaints & Reviews

www.mahanagargas.com

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Updated: Jul 1, 2026

Complaints 729

Resolved

99

Unresolved

630

So far, so good. Mahanagar Gas is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Mahanagar Gas will keep up the work and continue to help more customers with their concerns even better 🤝

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Mahanagar Gas reviews & complaints page 2

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Address: N-11, Row House-3, Sector-6,Vashi,400703

Website: mgnl

To-day in the afternoon workers were sent by Sahadeb Shyamal, MGL contractor to do extension work in one of the row houses without any intimation to others (30 row houses residents) of N Row, sector6, vashi
400703.
The gas supply was discontinued from 3.00 pm to-day and still 6.45 pm
the supply remained discontinued.
When talked to one worker Pankaj who was not aware of anything and asked to talk to his boss on...

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Address: Swami Samarth Sahakar Nagar ,Tilaknagr colony

In spite of putting a proper mail and attaching the photo as required o action was taken by your department the docket no 8394636 was generated on 22/4/24

Without giving a feedback for three day only after I call the call centre They are asking me to rewrite the mail with certain words ....

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Address: Pay & Accounts Building, Ground Floor, Near Family Court, Bandra Kurla Complex, Bandra (East), Mumbai-400051

I am PNG consumer of Mahanagar Gas Limited with connection CA no.[protected] and MGL is charging me with inflated bills f the period June 0223 upto April 2024.

The Gas Consumption Charges rate Per SCM should be multiplied by the actual SCM consumed. However each bill for the above mentioned cycle date s has been inflated with one (1) additional SCM unit per month without merit

Nobody from Mahanagar Gas Limited...

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Address: Sky Avenue CHS Ltd Sector 34 Kamothe Navi Mumbai

Dear Mahanagar Gas Team,

I hope this message finds you well. I am writing to express our deep concerns regarding the prolonged delay and apparent lack of communication from MGL Officials in regards to the gas connection and pipeline installation at Sky Avenue CHS Ltd, Sector 34, Kamothe, Navi Mumbai.

As you are aware, we were provided with a written assurance that by the end of July, our society would be seamlessly...

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Address: Isha prasad, Shivaji Park, Dr. M.B.Raut Road

I had written a letter to MGL on 30.05.2023 and given meter reading snapshot showing 00055144. (CA No[protected], BP No. [protected]). My building-Isha Prasad- is slated to go under redevelopment hammer and therefore I vacated my premises on[protected], i.e. next day. Upon request of developer, the meter was decommissioned on 22.06.2023 when the meter reading showed 00055246.
I have now received a payment reminder for Rs. 1, 703 for...

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Address: Plot no 434/15 Rajmata chs Sector-4 Charkop kandivali west Mumbai 400067

Already complain several
Time but no repsonse on connection plz share me escalation matrix where we can complain to your heads.
CA no[protected] BP [protected]
Complain 7170175...

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Address: MGL BKC Bandra (East) Mumbai 400051

Request for Permanent Disconnection of PNG done on 1st March 2023. Refund Dues denied by MGL to next of kin on Demise of Registered Customer - inspite of Death Certificate proof forwarded to MGL by E-mail on 13 May 2023. MGL Cheque sent in Customers name returned by Courier as Bank rejected Cheque. Further request to MGL to directly transfer funds to Customer’s Bank A/c vide NEFT/IMPS/RTGS was denied.
Request pending since 2 Months....

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Address: Plot no 434/15, Rajmata chs, charkop, sect-4, Kandivali west

Almost 2 months over cheque has been cleared in the month of March-2023 but no response on connection & also not getting proper feedback.

Please take this on priority for connection asap
CA NO[protected]
BP NO [protected]...

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I had raised a request for name transfer and I got a reply that the name transfer is successful and processed. Screenshot of the mail attached. The website still shows the old owner's name and does not show my name. Screenshot attached.
Also, mobile app has stopped working abruptly. It prompts to input mobile number and then simply displays error occurred and further nothing happens.
Please look into these issues asap....

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I am requesting for the refund of rs 4230/- paid extra for the gas reconnection on 3rd Oct, 2022. I have visited Mahanagar office in Thane and written many mails to [protected]@mahanagargas.com . The latest docket no is 7010756 & 7002798 .

The support team has been requesting for the documents which i have send many time by mail, but the issue is not resolved. The concern department has not understood the issue.

I...

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Docket no. 5979564 / 6744359 / 6913299
Web complaint id 93293
I am getting charged excessive bills every month though my flat is not occupied. My have emailed multiple times to [protected]@mahanagar.com but I have always received a revert that the request is still under process.

Request to reverse the excessive bill and refund the excess amount paid....

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Address: 403, om sai shubham, geeta nagar phase 7, off. mira bhayander road,

I call of mahanagar gas ltd, which they mention telephone behind of bill, nobody give me proper reply, i need hard copy of bill, mahanagar gas ltd, please look in the matter...

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Dear Sir,
My Name is Dr Dhananjay Manohar Dakhane, and My Application Form Number is WG/O/87008/2022.
It showing MoveIn Date is 6/6/2022, however I have NOT received any Bill from MahaNager Gas. For online Bill, it ask BP Number and CA Number which not received. What to Do????
Kindly do the needful.
Thanks...

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Address: Dombivli EAST ,THANE

MGL has made us pay high bill of 4000 Rs/- May-Jun 2022 which not at all justified, we are only four people eating three times meals, how can that will lead to 4000 /- bill, on top of that bill show arrear of 900/- which seems to be as per authority security deposit .

Every year they take security deposit of 500 - 900 /- rupees which seems be refunded ONLY if we close their connection else never, this seems to be like we are...

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While submitting online request for Name Change (due to person being deceased), the application insists on providing NOC from previous owner. This is absurd as a deceased person cannot provide a NOC. Further the application has fields for uploading death certificate as well as share certificate from society in the name of the transferee. This is a suggestion for improvement rather than a complaint....

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Address: RBI Staff Quarters Kandarpada Dahisar West, B4-188

Concerned authority,

I am writing a complaint in regards to the rising Gas bill. The Gas bill has been extremely high lately. I am a single women
I cannot handle such high prices.
(Show your actual problem and situation).

I would specifically There is meter reading person come on weak days that time I am in the office and they frequently do so many time
so they not possible take my original...

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Address: Flat 702, F wing, M-7, mauli society, pratiksha nagar, mumbai-400022.

I kalawatidevi Ramnaresh Jaiswal have applied for new PNG connection in mahanagar gas limited in February, 2022 and submitted the document(Adhaar card and share certificate) and the security deposit money online. After 3 weeks when I track the status of my connection It was showing improper document so again I submitted the document(Adhaar card and Sale of agreement) in march. Again waiting for more than two weeks I again check the status...

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Address: mumbai

My flat no.4 Amod building, BSDGS CHS LTD, CA no.[protected] has been under renovation for the last 3 months. Even today I have received a bill of Rs.649/- The gas line has not been used for the last 6 months....

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CA No.[protected]
Name: Damania Vinod Balubhai

We have not received the physical copy 9f the bill generated for the month of August bearing amt. 393. As per the earlier records if you check, we always pay the bill before due date. Since this bill caopy wasn't received by us, we could not pay it. I request you to please wave of the late payment charges. Also you need to take the action as early as possible because the...

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Address: MGL House, Bandra Kurla Complex Mumbai

Re : Docket No. 5843926 to your BP No. [protected]
We have submitted a request mail to MGL for reconnection of gas supply to our residential premises on 10/10/2021 but the same has not been done by MGL till date and we are unable to cook in absence of the same for th last 04 days. Unable to understand the undue delay of4 days for a simple reconnection procedure that may not take more than 15-20 minutes....

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