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Mahanagar Gas Complaints & Reviews

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Updated: Dec 1, 2025
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Mahanagar Gas reviews & complaints page 3

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H
Hferns
May 18, 2023
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I had called the customer care on 18.04.2023 at 4.36 and the executive Asha Shinde was very rude. She used abusive languages. Such cheap people are placed at customer centre. Are you paying them to abuse customer or to help customer solve their issues. This kindly of people should be asked to resign immediately.
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    S
    Sumitashelar
    from mumbai, Maharashtra
    May 16, 2023
    Jun 6, 2023
    This thread was updated on Jun 6, 2023
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    Connection still pending

    Address: Plot no 434/15, Rajmata chs, charkop, sect-4, Kandivali west

    Almost 2 months over cheque has been cleared in the month of March-2023 but no response on connection & also not getting proper feedback.

    Please take this on priority for connection asap
    CA NO[protected]
    BP NO [protected]...
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    S
    Sayalipol
    from Mumbai, Maharashtra
    May 13, 2023
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    Address: flat no.4, Sharda bldg, opposite Jai hind college, a road, Churchgate, Mumbai 400020, india

    We are undergoing construction work at our flat due to which we have to shift the mahanagar gas meter. Please send someone at our house located at below address for the same - flat no.4, Sharda bldg, opposite Jai hind college, a road, Churchgate, Mumbai 400020, india
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      M
      Meeta bhatnagar
      from Mumbai, Maharashtra
      May 12, 2023
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      Address: 45/406,NEW MALWANI PASCHIMA ,OLD LINK ROAD,OPP EKTA NAGAR, CHATRAPATI SHIVAJI RAJE SANKUL COMPLEX,KANDIWALI (W) MUMBAI 400067

      I am struggling last two years for my refund but from your side no revert back. Please let me know when i get it.
      BP NO--[protected]
      CA NO- [protected]
      INVOICE NO- [protected]
      IN VOICE DATE 29/01/2021
      HSN/SAC--996913
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        H
        hemantratnakar
        from thane, Maharashtra
        May 11, 2023
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        CA No[protected].
        I used get the avg monthly bill of aroung 600/- per bill. In the month of Jan 23 MGL team has replaced the meter without me raising any complaint. They replaced the meters of all society members. Now, all members have started getting huge bills since then.
        My last bill dated 25th April 2023 has the amount of Rs 3764/-, which is almost 6X of m regular bill
        Pls look into this and do the needful to reduce the bill and replace with earlier meters.
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          I'm raising another complaint over https://www.consumercomplaints.in/mahanagar-gas-b102899#get-cl3427596

          The issue has become worse now. I'm able to login with my number in the mobile app, however I see some stranger's connection along with mine. Different CA and BP number associated with a different name. Also when I look at the account details, its the details of the other person and not mine. Screenshots of the mobile app...
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          S
          Safal15
          May 10, 2023
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          Address: Mumbai

          My usual gas bill since last 1.5 years has been in the range of ₹ 200 to ₹220 but now suddenly this month I’ve received a bill for 2100 rupees which is approximately 10 times more.
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            S
            shitalj87
            from Mumbai, Maharashtra
            May 9, 2023
            May 10, 2023
            This thread was updated on May 10, 2023
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            Resolved

            CA No.: 210000326475 - Name Transfer is still not reflecting although MGL confirmed Mobile App stopped working abruptly.

            I had raised a request for name transfer and I got a reply that the name transfer is successful and processed. Screenshot of the mail attached. The website still shows the old owner's name and does not show my name. Screenshot attached.
            Also, mobile app has stopped working abruptly. It prompts to input mobile number and then simply displays error occurred and further nothing happens.
            Please look into these issues asap....
            +2 photos
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            H
            Hiren Visaria
            May 3, 2023
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            I Hiren M Visaria, an customer of Mahanagar Gas Ltd. My CA Number is[protected]. I registered for pineline connection on 6th March 2023. My workout number is [protected] and docket number is 7068399. I was told that person will come in 15 working days but its been 2 months no one has arrived.

            Kindly look into the matter on urgent basis. If I dont get connection in this week i'll complaint in consumer court.
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              S
              Shilpa adhikari chhetri
              Apr 27, 2023
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              Address: E wing 303 excellency tower indralok phase -8 ramnagar

              From last month's the usage of gas is too low.we are not using gas as much the meter amount is raised . It is very much disappointed the bill is too high
              as u see my last gas bill and this time gas bill i would like to enquiry it i would like to check the meter once again and i am requesting to resend me the gas bill it would be highly appreciated .
              +2 photos
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                D
                diff_2013
                from Pune, Maharashtra
                Mar 22, 2023
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                Our building went for redevelopment and was demolished. Before that we vacated the premise and handed over the flats to the builder. Builder informed concerned authorities to disconnect mahanagar gas and adani electricity connections.
                Mahanagar gas executive seem to have come and disconnected the supply and took away meters.
                However despite two months gone by they are generating the bills and saying that meter is lost.
                They are asking us to file police NC and affidavit for no fault of our own.
                This is cheating by MGL.
                They are expected to close the connection in system.
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                  S
                  SonamGadekar
                  from THANE, Maharashtra
                  Feb 21, 2023
                  Mar 22, 2023
                  This thread was updated on Mar 22, 2023
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                  We have installed mahanagar gas pipeline few months before and we are 5 members in our family. 4 out of 5 members comes home only at night so don't need much gas. Still we get excessive bill of around 3000 to 4000 RS bill every month. We made complaints many times but they don't take it seriously. Even our meter reading is too fast if we don't use it. The worst service ever and charges more even if not used. BP: [protected]
                  switch to LPG cylinder. I am also tired of MGL
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                    H
                    HarshithRao
                    from Pune, Maharashtra
                    Feb 20, 2023
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                    My bill is not generated from last few months BP No :[protected]. Tried calling customer care, I have been submitting the meter reading to customer care mail from last few months, but nothing happens. Pathetic customer care, they just give standard answers, no resolution. I have also raised a complaint yesterday.

                    Please look into this urgently and generate a bill, I am fed up of following up on this.
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                      S
                      shripad raikar
                      Feb 19, 2023
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                      Refund of extra payment

                      I am requesting for the refund of rs 4230/- paid extra for the gas reconnection on 3rd Oct, 2022. I have visited Mahanagar office in Thane and written many mails to [protected]@mahanagargas.com . The latest docket no is 7010756 & 7002798 .

                      The support team has been requesting for the documents which i have send many time by mail, but the issue is not resolved. The concern department has not understood the issue.

                      I...
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                      A
                      Ashumad
                      from Mumbai, Maharashtra
                      Feb 18, 2023
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                      Address: Flat 308, Goregaon gaon Devi chs Ltd., A wing, behind galaxy heights, new link road goregaon west, Mumbai 400104

                      The flow of gas is very slow due to which flame very low and taking ample time to cook.
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                        N
                        Naik01
                        from Mumbai, Maharashtra
                        Feb 16, 2023
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                        Excessive bill MGL docket 6913299

                        Docket no. 5979564 / 6744359 / 6913299
                        Web complaint id 93293
                        I am getting charged excessive bills every month though my flat is not occupied. My have emailed multiple times to [protected]@mahanagar.com but I have always received a revert that the request is still under process.

                        Request to reverse the excessive bill and refund the excess amount paid....
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                        S
                        shah daksha
                        from Mumbai, Maharashtra
                        Feb 14, 2023
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                        I do not received bill of hard copy

                        Address: 403, om sai shubham, geeta nagar phase 7, off. mira bhayander road,

                        I call of mahanagar gas ltd, which they mention telephone behind of bill, nobody give me proper reply, i need hard copy of bill, mahanagar gas ltd, please look in the matter...
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                        P
                        Pravinchandra Mody
                        Feb 9, 2023
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                        Address: As above

                        303 Shreeji Krupa CHS Ltd
                        Rajawadi Road No 4
                        Near Rajawadi Garden
                        Adjacent to Shreeji Towers
                        Ghatkopar (East)
                        Mumbai 400077.

                        Supply of the whole society building gets frequently disrupted since last fifteen days causing immense inconvenience and torture.
                        U must identify the problem and find a permanent solution as such interruptions disturb our routine life very badly.

                        Pravinchandra Mody
                        [protected]
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                          Rutwik Rajigare
                          Feb 2, 2023
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                          Address: Thane

                          We received the bill of 4104rs after they changed the meter, our average bill for two months was 1500rs and 36 units for two months now the new meter shows the consumption of one month to be more than 40 units this is straight cheating, i want my meter to be replaced with a well calibrated one or give me my old meter bp no. ([protected])
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                            ns96
                            from Mumbai, Maharashtra
                            Jan 8, 2023
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                            Averge bill is INR 350 for last 2+ years, his time it is INR 1577 for 2 months. Pl. have someone check meter.
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