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Maruti Suzuki India Complaints & Reviews

1.3
Updated: Dec 18, 2025
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Maruti Suzuki India reviews & complaints page 28

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S
shreeket
from Vadodara, Gujarat
Sep 10, 2021
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Address: MARUTI SUZUKI Ltd., Manesar, Haryana

Dear Sir,

I have purchased the subject vehicle Maruti Suzuki VDI model no. GJ06-PC6795 from KATARIA AUTOMOBILE, Maneja, Vadodara on 2nd AUGUST `2020.

Since the begining itself I face a problem in gear which when engaged in REVERSE GEAR gives `THUD' sound which when complain to the service center was given a lame technical explanation and the problem still persist.

Secondly many times I have to fill in the air in all the tubeless tyres fitted (Brand ECOPIA - EP150 of Bridgestone make) as it was getting depleted and now the extreme is one of the tyre have develop 05 Puncture at once with 03 of them on the side walls, HOW ? and WHY ? after running my vehicle for just 11, 800 kms. in the last 01 year.
On complaining I was told it happens and you have to get the same repaired and am adviced and directed to tyre dealer who will review and try to sort out the complaint.

Also the pick up is slow and even after getting Air / Oil filters changed during their mandatory free services.
On talking to the dealer they say its perfectly okay.

So request to look into the above and advice.

Regards.

KETAN SHAH, Vadodara, Gujarat
Mob. No:[protected] /[protected].
Maruti Suzuki India customer support has been notified about the posted complaint.
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    Praveench2010
    from Bengaluru, Karnataka
    Sep 8, 2021
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    Address: Hajipur, Bihar

    I am aditya kumar from hajipur bihar have purchased BREZZA Petrol Top Mode car on 10th August 2021 from REESHAV Motors
    hajipur My Car number is BR31AQ 6133. Mobile Number [protected]
    Reason to write this is to A BIG FRAUD HAS BEEN happened with us
    When we visited showroom firstly they made all false promises about dates and all. Then we spoke about LOAN.
    we were investigating loan from SBI directly and in mid of that the SALES PERSON from REESHAV MOTORS told us
    that we are also assisting LOAN at very low interest at 6.2 percent
    We trusted on him as he is MARUTI SUZUKI EMPLOYEE and initiated loan with help of him
    HIS NAME IS PANKAJ CHOURASIA Mobile Number [protected]
    This guy PANKAJ contacted a guy name ABHAY from INDSLAND BANK. he promised loan interest rate as 6.2 Percent
    and told that he will gave written documents in 2 days
    After that the MARUTI guy PANKAJ called other day and told us to do downpayment immediately of 4 lacs
    by telling that loan is approved. after that we went at MARUTI SHOWROOM at same day by arranging all downpayment amount
    NOW THE REAL GAME STARTED of MARUTI SHOWROOM.
    actually loan was not approved and interest rate was about 12 percent instead of 6.2 percent.
    they did not gave the document untill my car got delivered. finally when they gave us loan document it was 11.2 percent
    Now we are badly trapped.
    PS Since we are cheated BADLY i directly BLAME on MARUTI COMPANY. i will spread these message to every plateform.
    I assure you by these tricks maruti is LOOSING GROUND. and i swear i will never ever PURCHSASE MARUTI SUZUKI product anymore and these message i will convey to all my known person,

    Believe me i really cheated by 1 lac rupees by MARUTI SUZUKI company.
    I am attaching all the relevant documents for your reference.
    Maruti Suzuki India customer support has been notified about the posted complaint.
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      Jnanabrata Roychowdhury
      Sep 7, 2021
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      I have a Maruti Baleno which I have been using for two and half years. After one year the batteries stopped working and I was told the batteries need replacing. I was a bit surprised. Anyway I changed the batteries. After another year the same thing happened, This time I asked the workshop manager why this is happening every year. Usually key fob batteries last for 3-4 years. I was told Maruti car batteries last for one year. I am writing to ask you if this is true and what is special about the Maruti cars that the batteries last for one year. Anyway after the job was done I received an email from the workshop that said the parts and labour cost for the job is Re. 0.00. But to my utter surprise I received a bill when the car was delivered.
      Maruti Suzuki India customer support has been notified about the posted complaint.
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        S
        swadeep reddy
        from Kūkatpalli, Telangana
        Sep 6, 2021
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        Address: Nanakramguda , Hyderabad

        I have my car bought in 2016 and my chasis number is listed in the Faulty Steering Column list, Varun motors promised me that they will replace it with free of cost and then made me to wait for more than 6months saying the part is not available and now they call me saying that only 60% can be claimed and the rest of it should be paid by me
        They are chaging words and why should customer pay for the fault steering part given by company. Please call me immediatly because my car is still with them in the service center
        Maruti Suzuki India customer support has been notified about the posted complaint.
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          J
          Jnrr
          Sep 6, 2021
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          I love S Cross but the reasons for me to avoid buying S Cross is lack of ESP and TCS.

          I am ready to compromise on 6 airbags, no rear AC vents and no rear Charging Ports, but not on lack of ESP and TCS.

          Such a premium offering from Nexa without ESP and TCS.

          No wonder S Cross is not selling much in spite of being such a good looking Cross Over.

          If you can provide ESP, and TCS in Zeta AT and ESP, TCS, 6 airbags, rear AC vents and rear Charging Ports in Alpha AT S Cross will sell like hot cakes.

          All the best Maruti Nexa.
          Maruti Suzuki India customer support has been notified about the posted complaint.
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            J
            Jitendra chansauriya
            Sep 5, 2021
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            Address: Jhansi

            Mileage of my car was good before 4th service approx 20 but after 4th service at Suru automobiles Jhansi it is decreasing day by day. At present it is around 15.
            Car is not running smoothly.
            Maruti Suzuki India customer support has been notified about the posted complaint.
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              Mannu7886
              Sep 5, 2021
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              Address: MY CAR etawah bye paas fatehgarh farukhabad uttar pradesh

              Sir I am having car Ertiga VDI 2017 model registration no is UP80EC0027 my car was accident in farukhabad district on 06 June 2021 where it was repaired at MY CAR authorised Maruti Suzuki service centre through Maruti Suzuki insurance iffco tokio. Where there was following works done 1- front frame suspension
              2- RH ARM 3- and dent paint of right front side etc After two months approx I get my car but within a week a sound of TAK TAK from engine was started. I took my car to Agra prem motors it's also a Maruti authorised dealer but after service that sound was not gone. After 2-3 days that sound increased and than I get to know that the front frame suspension which was changed at MY CAR farukhabad Uttar Pradesh it was actually a defective one and the NUT of arm fixed place is free. So it is dangerous to drive my car. Sir right now I am in Lucknow and my car is not in the position to take it to the farukhabad. Please make it repairable at lucknow itself.
              Maruti Suzuki India customer support has been notified about the posted complaint.
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                Itsab87
                Sep 3, 2021
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                Address: Friendly motors
                Website: Maruti Suzuki

                I hv taken ur car it's 2 years
                I have many times complaint of steering but no action.
                No proper response
                No replies
                No concern
                No problem attention
                Worst experience
                Worst service
                Worst feedback
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                  V
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                  Address: Dr.No.59A-8/12-4/1, plot no:114 vasavinagar colony Vijayawada -520008

                  Your dealer and you sold me vitara brezza vxi vehicle with a owner /service manual with owner name over written with my name on some other name hidden with whitner giving a very bad experience of as if they sold me a second hand vehicle on the day of purchase. When I asked for alternative vehicle or refund of money they behaved like sale is over with out handovering and getting signed on delivery challan. They humiliated my family from 5 o clock to 9 o clock until we accepted vehicle. This is my third car, very bitter and horrible experience. Extended warranty letter they gave after collecting 14000 is not visible. Free accessories they assured were not given saying that out of stock
                  Maruti Suzuki India customer support has been notified about the posted complaint.
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                    R
                    rohitk8794
                    Sep 2, 2021
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                    Address: Shiv Nagar Colony Railway Road, Sikandrabad, Distt- Bulandshahr, State - Uttar Pradesh

                    Remote battery is down
                    Maruti Suzuki India customer support has been notified about the posted complaint.
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                      A
                      Annu78
                      Aug 31, 2021
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                      Address: DELHI

                      I have purchased second hand maruti Ritz car from Delhi Model 2009 year of purchase 2017
                      MFG Dt. : 06/2009
                      MODEL : VXI M,
                      Eng.No. : K12MN1004236
                      Chassis No : MA3EDKD1S00115282
                      REG NO : DL3CBC3206
                      Owner name : USHA ARORA, DELHI

                      I have issued the NOC from delhi RTO but i have facing problem in transferring the car in Uttar pradesh because of Non availability of Car Invoice as the same is miss placed by car owner

                      I have try in Delhi TRO But no success, Dealer also closed the showroom

                      It is my great help if i can received the Duplicate Invoice from company or letter of certificate from company value of car in year 2009 because in 2024 it is completing 15 years and i want to transfer the same in my name in utter pradesh for safe driving .

                      My name : Annu Kumar gurung
                      Email : [protected]@gmail.com
                      Maruti Suzuki India customer support has been notified about the posted complaint.
                      Sep 01, 2021
                      Updated by Annu78
                      I have purchased second hand maruti Ritz car from Delhi Model 2009 year of purchase 2017
                      MFG Dt. : 06/2009
                      MODEL : VXI M,
                      Eng.No. : K12MN1004236
                      Chassis No : MA3EDKD1S00115282
                      REG NO : DL3CBC3206
                      Owner name : USHA ARORA, DELHI

                      I have issued the NOC from delhi RTO but i have facing problem in transferring the car in Uttar pradesh because of Non availability of Car Invoice as the same is miss placed by car owner

                      I have try in Delhi TRO But no success, Dealer also closed the showroom

                      It is my great help if i can received the Duplicate Invoice from company or letter of certificate from company value of car in year 2009 because in 2024 it is completing 15 years and i want to transfer the same in my name in utter pradesh for safe driving .

                      My name : Annu Kumar gurung
                      Email : [protected]@gmail.com
                      Sep 04, 2021
                      Updated by Annu78
                      REMINDER
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                        MrsVerma
                        Aug 31, 2021
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                        Address: Noida

                        My Husband car is under warranty and Maruti Suzuki is not able to repair it and now when we visit to service centre we have to face Harassment from managers sitting in Maruti Suzuki office, Dealer also makes fun o[censored]s, Never buy maruti suzuki car there officers misbehave with customers, waste of money waste of time, very bad infact worst experience of our life.
                        Maruti Suzuki India customer support has been notified about the posted complaint.
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                          Pandita Tn
                          Aug 30, 2021
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                          Address: H No. 5 . . . . Lane No 4/A Sarswati Vihar Bohri Jammu

                          My veh Baleno delta 2016 model
                          Facing an issue in sterring wheel moment. Sterring not functioning properly. After consultation with nexa service centre they said replacement would be expenses of Rs 48000/-
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                            Rajajain@1105
                            Aug 30, 2021
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                            Dear sir
                            I had submitted my car in maruti rana motors for the manufacturing defaults of tyres weared from back side, this was the second time i had done the complain last time maruti has replace the parts in warranty but this time when i raised for same issue they denies to resolve the issue through the way of warranty they just got me a offer for replacing a part through insurance claim & i get agree on that because of they denies for any other solution i am understandable that what will i do if the same problem occurs after my extended warranty over and i had submitted my car on 19/07/2021. But till the time i did not get any results or update regarding my car.
                            The offer was provided by mr alok jain and mr gp singh.
                            I am attaching that job sheet.
                            Please look into this
                            [protected]
                            +1 photos
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                              vikas kuber
                              Aug 30, 2021
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                              Address: Showroom is located at baba petroleum (pagariya auto pvt ltd) aurangabad maharashtra 431001

                              As i have bought maruti suzuki swift vdi vehicle in year 2018 due to the employee fault they have put up vehicle in hypothecation as we have paid up full amount. Since then i have taking follow up from showroom employee to resolve the issue from then they have telling up the reasons it will going to clear up in this year and bla bla now i am mentally stressed up as i have lost my mother in this covid pandemic and then also the showroom employee is not helping me with the issue so i request consumer forum to raise up the complaint against the showroom and please help me with suitable solition thank you.

                              My details
                              Name -vikas kuber
                              Mob no-[protected]
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                                Akram Mohd
                                Aug 30, 2021
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                                Address: Mettugadda,Jayarama motors, mahbubnagar
                                Website: Google.com

                                My vechicle swiftzdi+ TS06EX9905 which has steering column issue .so the workshop which i have in my town they said that they will change the steering column under warranty but after that I'm getting same issue and my steering is little bit hard and my drive is uncomfortable and im not satisfied with their work so i want new steering column which should be changed in my presence
                                Maruti Suzuki India customer support has been notified about the posted complaint.
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                                  Deepak@9716
                                  Aug 29, 2021
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                                  Address: Mundka, west delhi

                                  I have swift white colour car after accident send in dd motors mundka west delhi earstwhile peeragarhi branch .
                                  My car painted right side full and front bumber and left fander
                                  But i realized after 2 month the paint gona dull and yellowish and rough look
                                  I again visit dd motors but no one resolve my problems

                                  Bad experience in dd motors mundka (earstwhile peeragarhi branch)
                                  +2 photos
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                                    Reyansh status
                                    Aug 28, 2021
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                                    Address: Modern maruti mandir,N.H 31 Mirganj Begusarai bihar

                                    I am not satisfied from your center work MODERN MARUTI MANDIR N.H 31, MIRGANJ, BEGUSARAI.I went to service my car and my car parked near where painting work done, due to this paints are scattered on my car.when I complain to manager about this, there was no any response by manager .so please take action
                                    +3 photos
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                                      Mainak Bhowmick
                                      Aug 28, 2021
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                                      Address: Ps-haringhata,vul/po -nagarukhra , Nadia

                                      Dear, sair
                                      I am Bijan Bhowmick son of Gauranga Bhowmick, .
                                      From -haringhata, vill/po-nagarukhra, Nadia, pin- 741257
                                      6 of March I am booking a car, maruti suzuki Ertiga vxi (white) on dated.

                                      Still now I not received the car till now.
                                      For your end
                                      Then a very hard situation on pandamick, I facing some financial problem
                                      That why I cancel my booking and refund my money as soon as possible.

                                      Booking no -9139. Rag-

                                      Bijan Bhowmick
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                                        Jakka Manjunath
                                        Aug 27, 2021
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                                        I have booked Swift VXI with Sri Durga Automotives Anantapur Andhra pradesh on 4th July booking ID: SOB21000218 and promised delivery date is 30-40 days from the day of booking unfortunately till today there is no proper info. from the dealer and every week the deliver is postponed
                                        can you please do the needfull
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