Maruti Suzuki India Complaints & Reviews

I would like to register the complaint on the Maruti service center
for Overcharging for the services.
Service Date : 22/10/2021
Vehicle Number : TN 11 V5242
Invoice Number : 4/BR/21003459
Inv amount : 4901
Amount Paid : 5901

Maruti Service Centre name :
Jayabheri Automotives Private Limited,
Plot # 113&115, CB Square, Lumbini Enclave, Hitech City Road, Opp. Biodiversity Park, Gachebowli, Hyderabad -32

The bill amount was 4901, but We were charged 5901 and the person who delivered the vehicle. He promised to refund the amount after returning to service centre, but in vain, we haven't neither received the refund nor updates on the Refund.
Also the Air pressure on tyres wasn't checked and it was 15 psi when the vehicle was delivered.
We have had consistent dissatisfaction from this service centre both the times the vehicle was serviced.
Request you help us get the refund and do the need full. Appreciate your time and help

Regards
Kowsalya

During the accident, airbag of baleno car did not open... It is ridiculuous, that nexa car features works like that... If something happen with us then who is responsible...
We are three members in car and on the highway, there is an accident of our car with truck in front of our car but airbag did not work during this accident...
We dont know how it is safe...

Am having a CELERIO VXI AMT; Registration no. RJ-14-EA 3189 ; chassis no. 157044; Engine no.1794549 purchased on 20.10.2014 from KP Automotives jaipur
In my car there was a problem that when we use brake then there was a abnormal sound in front wheels. I visited SATNAM MOTOCORP PVT. LIMITED On 18.09.2021 to resolve the problem. At that time car milometer was showing 60958 Kms. The car was repaired and a sum of Rs. 5188 was charged from me (Rs. 1865 for parts+ 2388 as Labour along with GST). I observed that the problem was as it is I again visited on 19.09.2021 and made a complaint about the same problem then in a casual manner the brake pads were cleaned and it was told that now the problem has resolved. But it is sorry to say that problem is still as it was. I have used 750 Kms after the said repair. If such a pitty problem can not be repaired properly after charging a huge amount of Rs. 5188 then it is worthless. The said dealer is spoiling the great image and customer satisfaction level earned by MSIL.
Pl take suitable action against the said dealer

Audi Motors(Maruti Suzuki Service Centre, Jhunjhunu-333001 - Rajasthan)

Same issue,
Same Personals,
Same Car(Swift Dezire VDI) RJ18 CB 0475

Only varies Fraud Explanation and Service Rates...

Issue raised August 10, 2021
Constantly one way follow up till August 24th 2021
Here a corrupt mentality is working of money making...
It's a big question mark before Maruti...

True value is perfectly fake value, team completely cheating and selling demo cars and no check up you guys are doing

i owned a car from true value, told perfectly pakka car, single driven, managing director used car, Rc owner is Am motors managing director, no replacement in this car, time to time service, and all condition is good . no replacement (only co driver side headlight replaced, reason is projection lens issue )

i trusted, and purachesed, after my purachase i realised that is a demo car, many many of guys experienced this car, fully damaged car,

Replacement : main glass Replaced, bonner replaced, two head light replaced, bumber front and back replaced, roof repainted, radiator rad or stand replaced, engine room diver side rest founded .

this is you guys owned car, you the guys can only know what is the history of this car,

then you know what ? i purchased this car at the maximum price of ZDI plus 2018 model swift Rs: 7.25 lakh. in my delivery my gear is not working, then they took my car to service center, I think they used oil or lubricant to release that tight issue . ( 120 tested car )

after this issue i took this car to another showroom, checked this car they told me this car value is 5.5 to 5.8 is the maximum value . from i got this another true value show room .

you told true value checked all this 120 quality . what is the quality of you check it out in my car ?
this issues happens you guys owner car, then how can you tell trust cars from true value

details:
my car number is : KL 10 AZ 5665
purchased from : AM motors True Value 8/4 Chunkam, feroke, calicut
purchase date : 30/07/2020
issue reported : 03/08/2020
my contact number : +91 [protected]

5.5 - 5.8 lakh value car true guys sold to me 7.25 lakh

what is the trust ? what is the quality ? which are they strongly saying 120 quality ?

i trusted that 120 quality, that's why I'm not asking history for this car before my delivery, i trusted true value cars, but you guys all are cheated me . no one is good in your company, all they know that all car is stupid cars and you all selling with the mask of true . name is meaning full but your performance and your cars are not .

"one of your company manager told, when i said I'm going to file a case against to you, lets see . then they simply smiles the told me 1200 Cr value is now our company we have 8 legal advocates, think it when you going to file . you just a normal person . "
yes, I'm a normal person, may be I can't do nothing,
so tell me where you get 1200 Cr ? that you guys get is from normal life persons, and middle class and lover class peoples, they are the customers,

where is your truth ?
where is your value ?

for more details make a call or WhatsApp : +91 [protected]

I bought new Beleno Zeta petrol model on dt 07th Oct 2021 from Nainital motors, parts Nut Bolt full Rust with wheel bearing .
Kindly see the attached photo for the same.
This is a safety parts, no plating or no surface coating on these parts.
Need respond on this mail in urgent basis.
CAR DETAIL AS PER BELOW:-
REGISTRAION NO UK01C8399
REGISTRATION DATE 23th OCT 2021
OWNER NAME RADHIKA MEHTA
CHASSIS NO MBHEWB22SME698216
ENGINE NO K12MP4212299.
I desire replacement of this new car.

I booked IGNIS ZETA AGS on 24.8.2021 from Indus Motors, Ksaragod district in Kerala state. I am a physically challenged person and wants to register the car under Adapted vehicle category. Even after the lapse of waiting period of 6-8 weeks, the dealer not delivered the car. They are now telling that it will take 45 more days to deliver the car. They informed me that due to some chipset problem the AGS car production is halted. I have alrady availed GST exemption certificate from Ministry of heavy industries, government of India. So please help me to deliver the car which I booked within a week. I already paid about Rs. 5 lakh to the dealer. Considering my condition for my free movement I badly in need of a car

21st October 2021 I given my new Swift for small paint work under insurance claim in nilamel indus service center in Trivandrum and they told that the work will be finished by 26th Oct 2021 by lucky when I passef through that service station I just seen my car in there delivery yard with left side two door was fully damged and the explanation which given by the manger is they just made the door bend to get claim as there were less works IS THIS IS THE WAY THEY ARE COLLECTING MONEY FROM MOST OF THE CARS WHICH WE GIVING FOR CLAIM AND WHO THE HELL ARE THEY TO MAKE SUCH DAMAGES TO MY CAR WITHOUT MY KNOWLEDGE if it's doesn't get claim first they have to inform me instead of making more damge it's not his/her family's money to make these ### damages to my car incase If they killed someone by accident who will be the responsible as the bend they are telling they made but it's still unbelievable take proper action against these crookers and get me the proper compensation and iam attaching the video and photographs records

I had purchased baleno delta at 19/06/2017. it's total running is 28000 km only. Steering of car is not proper working from one year. but i didn't know about them. when i went to service centre ramgarh today, He adviced me to change the steering. I have shocked. How it is possible, the steering of car is not proper working while it runs only 28000 km. and same problem i am facing from last one year. when i checked the review it has been foumd...

Sir my alto car front wheel are heating too much very badly, once while driving car tyre was busted, so i gone to sai sevice gadhinglaj maharashtra i told all my cars complain they told me to irder new aasembly set both right & left side, then i ordered after ordering 8/9 days mine order camed, sai service agent called me for repair, then they repair my car and both new assemply were put for front wheel, and after that they told me to take trail.i taken trail with their worker for 15 kilometer after that i came back to sai service gadhinglaj, then all o[censored]s seen that front both wheel were heated like fire work has done.nothing was changed after assembly changed, so i given their new aasembly back, but my problem was not solved, they told me that 100% problem will solve after changing assembly, but not changed any thing.i am not satisfied

Hi Team,

I had a very disappointing and cheating experience from brd card world muringoor.

When I thought of buying a compact suv, I decided to take test drive of vitara brezza. I had done the test drive of this car on September 24th, but I was not decided to buy it. On September 30th the customer executive Sudheesh came to me and told there are 2 cars which came before the price revision ( September 6th) and he offered me 10k discount on that model. Since I was not decided to buy this model I refused his offer.

Later on October, I done the booking with rupees 5000. I planned to buy this car on exchange of my santro xing model. Suddhesh gave the offer accessories list that includes 7 items and 6 paid accessories list. On October 18th, I blocked this car with the invoice amount of santro xing. Then on October 21st, I paid full amount.

I was asking the manufacturing month of this car, but executive didn't give any proper reply, when I checked with manager Jose, he told this is a fast moving model, so it would be October model and maximum 2 weeks old.

On October 22nd, executive proceesseed the insurance and done the payment of 27k. He came here to sign the form 20. I signed the form, and later when I asked he told this is July model car! what he Or his manager told before the booking was all lies. They told all these lies to get this booking. And now Sudheesh is telling if I need to get offer list accessories then I have to do one or two paid accessories. What the hell!

My family and friends were very excited about this car, but since this happened, all are disappointed. Sudheesh and Jose spoiled all the fun and happiness. Since the insurance and registration are done. I am now in a position to accept this 3 month old model. What the crap!

I am expecting a better response from your team.

Thanks and regards,
Haris Lawrance

Sir /madam
i my name is m umadevi i purchased one swift car from varun motors hesaraghatta main road nagasandra bangalore in December 2019 and run by 16000 killlmetar and my car back door and RH door is rest formation is start and i well show the varun motors manager he told i weel inform maruthi factory please do the nedfully

My car rc number KA52N1243
M umadevi

My two wheeler loan is completed, i want my NOC . My vehicle number is MH12JP4723

Last year I have purchased BALENO ZETA car from prahladnagar NEXA showroom Ahmedabad.

Only in 3 months got AIR IN TYRE. Due to lockdown I have raised online complaint and visit KATARIA SHOWROOM but they are saying APOLLO team has rejected you claim saying that its not manufacturing defect.

Do you really think that it is not the manufacturing defect ?

I hope and wish I will get the solution ASAP.

Name - DIPALI ATULKUMAR RAVAL
Contact - [protected]
Car Number - GJ01KY1735
Purchase date - 23-June-2020

Hi,
I have a BREEZA with no: HR98 4969. My car had gone for servicing to your center yesterday dated 20th October 2021. It was picked up at 12noon from N 45 South City1, Gurgaon. Driver Hira Lal had come for the pickup. I had asked him to inform me specifically that I need the car back at 5pm max. I had also confirmed this before sending the car that servicing would max need 3 to 4 hours but I was taking extra time in hand and had requested for the car to be sent by 5pm. When I had called Mr Ankur from Rohan Motors who was coordinating all this while with me regarding the service. I had a conversation with him at 1:30pm then at 2:11pm again at 5.06pm. At this time he said that it's taking a bit more time and the car will be at my place in half an hour. I had a meeting fixed at 6pm so I waited. I missed my meeting which was very crucial because of the false commitment of Mr Ankur. I called him again at 6:23pm and there was still no sign of my car. Finally at 7:09pm my car was sent to my place. I had lost my client because I couldn't go for the meeting because of the unprofessional approach of Ankur. He gave false commitment and did not imply it. I had asked the Driver Hira Lal when he had come to drop the car . Did he not say about the 5pm drop of the car? He said that he had categorically mentioned this to Mr Ankur who obviously doesn't value the time of his clients. I have the entire conversation with Mr Ankur recorded which i can share with you. This is such a horrible experience and I shall never ever recommend anyone to go to Rohan Motors in future because your employees don't value the time of their clients. I had booked another Breeza through Rohan Motors but because of this experience of mine with Rohan Motors i shall withdraw the booking and take the car from some other dealer. I had also tod Ankur that its only cause of his carelessness Rohan Motors has lost a loyal client of theirs.I had to report this incident hence writing to you. Hope you take some action and take out some time to train your employees to value the time of the clients.
Thanks
Deeksha Baruah

I bought a maruthi suzuki celerio vehicle from kottarakkara indus showroom.The steering wheel did not return when i bought it.The same was informed the sales man manytimes and he checked the same and assured there is no problem in the vehicle.But the issue persists.So please rectify this problem.
Vehicle no KL24T1754

Am met with an accident, given to service centre. After that we are seeing rats in our car, and we found 2 rats.

Service date: 9-9-2021, Reg No : KA53MG1064

We had an issue with the dashboard screen ( mike wasn’t working) so we gave the car for service .Than after service the complete dashboard screen was not working then we immediately informed the service center. They said that to bring the car back to solve the problem free of cost so we returned it . They removed the Dashboard screen and said that they will return in 4 or 5 days . Now they told us we can’t repair the dashboard screen and pay 12000 for replacement .What can we do Now? And What is your Response? We are very disappointed about the service.


Thank you

Sir my name is Vanaja EN w/o P K Jayaprakash indeevaram chengottur po ponmala malappuram dt 676503. I bought new baleno delta car from KVR nexa showroom AP12/618 A Palakhad Calicut highway Angadipuram Malappuram dt . invoice no 003/VSL/18000344 invoice date 14.11.2018 . 10.13 am customer id .[protected]. Vehicle id MA3EWB22SJK584341 month of year october 2018. Only running kilometer is 37500 .but steering is tight and noice our near maruthi service center adviser said steering column wants to change .aproximate 45000rs .last 30 year I am only using maruthi car.l trust very much maruthi.please do any thing from your help. Vanaja e n

Due to rain, I switched my ac to defogger mode, tried with cooling mode and heating mode as well, but it doesn't clean the fog from the windshield and impossible to drive. This is manufacturing defect, not expected from the Maruti.