Maruti Suzuki India Complaints & Reviews

Sir my alto car front wheel are heating too much very badly, once while driving car tyre was busted, so i gone to sai sevice gadhinglaj maharashtra i told all my cars complain they told me to irder new aasembly set both right & left side, then i ordered after ordering 8/9 days mine order camed, sai service agent called me for repair, then they repair my car and both new assemply were put for front wheel, and after that they told me to take trail.i taken trail with their worker for 15 kilometer after that i came back to sai service gadhinglaj, then all o[censored]s seen that front both wheel were heated like fire work has done.nothing was changed after assembly changed, so i given their new aasembly back, but my problem was not solved, they told me that 100% problem will solve after changing assembly, but not changed any thing.i am not satisfied

Hi Team,

I had a very disappointing and cheating experience from brd card world muringoor.

When I thought of buying a compact suv, I decided to take test drive of vitara brezza. I had done the test drive of this car on September 24th, but I was not decided to buy it. On September 30th the customer executive Sudheesh came to me and told there are 2 cars which came before the price revision ( September 6th) and he offered me 10k discount on that model. Since I was not decided to buy this model I refused his offer.

Later on October, I done the booking with rupees 5000. I planned to buy this car on exchange of my santro xing model. Suddhesh gave the offer accessories list that includes 7 items and 6 paid accessories list. On October 18th, I blocked this car with the invoice amount of santro xing. Then on October 21st, I paid full amount.

I was asking the manufacturing month of this car, but executive didn't give any proper reply, when I checked with manager Jose, he told this is a fast moving model, so it would be October model and maximum 2 weeks old.

On October 22nd, executive proceesseed the insurance and done the payment of 27k. He came here to sign the form 20. I signed the form, and later when I asked he told this is July model car! what he Or his manager told before the booking was all lies. They told all these lies to get this booking. And now Sudheesh is telling if I need to get offer list accessories then I have to do one or two paid accessories. What the hell!

My family and friends were very excited about this car, but since this happened, all are disappointed. Sudheesh and Jose spoiled all the fun and happiness. Since the insurance and registration are done. I am now in a position to accept this 3 month old model. What the crap!

I am expecting a better response from your team.

Thanks and regards,
Haris Lawrance

Sir /madam
i my name is m umadevi i purchased one swift car from varun motors hesaraghatta main road nagasandra bangalore in December 2019 and run by 16000 killlmetar and my car back door and RH door is rest formation is start and i well show the varun motors manager he told i weel inform maruthi factory please do the nedfully

My car rc number KA52N1243
M umadevi

My two wheeler loan is completed, i want my NOC . My vehicle number is MH12JP4723

Last year I have purchased BALENO ZETA car from prahladnagar NEXA showroom Ahmedabad.

Only in 3 months got AIR IN TYRE. Due to lockdown I have raised online complaint and visit KATARIA SHOWROOM but they are saying APOLLO team has rejected you claim saying that its not manufacturing defect.

Do you really think that it is not the manufacturing defect ?

I hope and wish I will get the solution ASAP.

Name - DIPALI ATULKUMAR RAVAL
Contact - [protected]
Car Number - GJ01KY1735
Purchase date - 23-June-2020

Hi,
I have a BREEZA with no: HR98 4969. My car had gone for servicing to your center yesterday dated 20th October 2021. It was picked up at 12noon from N 45 South City1, Gurgaon. Driver Hira Lal had come for the pickup. I had asked him to inform me specifically that I need the car back at 5pm max. I had also confirmed this before sending the car that servicing would max need 3 to 4 hours but I was taking extra time in hand and had requested for the car to be sent by 5pm. When I had called Mr Ankur from Rohan Motors who was coordinating all this while with me regarding the service. I had a conversation with him at 1:30pm then at 2:11pm again at 5.06pm. At this time he said that it's taking a bit more time and the car will be at my place in half an hour. I had a meeting fixed at 6pm so I waited. I missed my meeting which was very crucial because of the false commitment of Mr Ankur. I called him again at 6:23pm and there was still no sign of my car. Finally at 7:09pm my car was sent to my place. I had lost my client because I couldn't go for the meeting because of the unprofessional approach of Ankur. He gave false commitment and did not imply it. I had asked the Driver Hira Lal when he had come to drop the car . Did he not say about the 5pm drop of the car? He said that he had categorically mentioned this to Mr Ankur who obviously doesn't value the time of his clients. I have the entire conversation with Mr Ankur recorded which i can share with you. This is such a horrible experience and I shall never ever recommend anyone to go to Rohan Motors in future because your employees don't value the time of their clients. I had booked another Breeza through Rohan Motors but because of this experience of mine with Rohan Motors i shall withdraw the booking and take the car from some other dealer. I had also tod Ankur that its only cause of his carelessness Rohan Motors has lost a loyal client of theirs.I had to report this incident hence writing to you. Hope you take some action and take out some time to train your employees to value the time of the clients.
Thanks
Deeksha Baruah

I bought a maruthi suzuki celerio vehicle from kottarakkara indus showroom.The steering wheel did not return when i bought it.The same was informed the sales man manytimes and he checked the same and assured there is no problem in the vehicle.But the issue persists.So please rectify this problem.
Vehicle no KL24T1754

Am met with an accident, given to service centre. After that we are seeing rats in our car, and we found 2 rats.

Service date: 9-9-2021, Reg No : KA53MG1064

We had an issue with the dashboard screen ( mike wasn’t working) so we gave the car for service .Than after service the complete dashboard screen was not working then we immediately informed the service center. They said that to bring the car back to solve the problem free of cost so we returned it . They removed the Dashboard screen and said that they will return in 4 or 5 days . Now they told us we can’t repair the dashboard screen and pay 12000 for replacement .What can we do Now? And What is your Response? We are very disappointed about the service.


Thank you

Sir my name is Vanaja EN w/o P K Jayaprakash indeevaram chengottur po ponmala malappuram dt 676503. I bought new baleno delta car from KVR nexa showroom AP12/618 A Palakhad Calicut highway Angadipuram Malappuram dt . invoice no 003/VSL/18000344 invoice date 14.11.2018 . 10.13 am customer id .[protected]. Vehicle id MA3EWB22SJK584341 month of year october 2018. Only running kilometer is 37500 .but steering is tight and noice our near maruthi service center adviser said steering column wants to change .aproximate 45000rs .last 30 year I am only using maruthi car.l trust very much maruthi.please do any thing from your help. Vanaja e n

Due to rain, I switched my ac to defogger mode, tried with cooling mode and heating mode as well, but it doesn't clean the fog from the windshield and impossible to drive. This is manufacturing defect, not expected from the Maruti.

I am an avid maruti cars lover & I have had most of the maruti cars from 800 to Ertiga. Recently I bought XL6 in replacement for Ertiga. XL6 as a whole is a very good family MUV & it's comfortable for 6 people even in long journeys. My only grievance is the headlight, it is very useless while driving during foggy & rainy nights, you cannot see anything & I felt it very unsafe to drive with these headlights during rain & fog especially.during night on highways. I am sure your engineers might have checked everything before launching the car but even then my humble request you to drive it during night on a rainy day & during heavy fog so that you can appreciate the problem thoroughly. Pl change these headlights with the better ones atleast in future cars & also give a solution to upgrade these worst headlights.

Dear Maruti team,

With a very heavy heart and lot of disappointment I regret to inform that the car that I had purchased on the seventh of this month Maruti Ertiga tour CNG, Which went to Mussoorie yesterday and the clutch got free, I had to get the vehicle towed to the Maruti Rohan Motors service centre last evening, firstly the security refused to accept the vehicle and expected me to stay with the vehicle till morning. I reached hone at midnight. Most importantly now the service team is telling us that we are at fault where as the part in the car was weak and could not support a simple drive to Mussoorie.
I wish Maruti understands my concern and provide me with a decent solution.
Thanks and regards
Sagar Bhatt
[protected]

Ar Maruti team,

With a very heavy heart and lot of disappointment I regret to inform that the car that I had purchased on the seventh of this month Maruti Ertiga tour CNG, Which went to Mussoorie yesterday and the clutch got free, I had to get the vehicle towed to the Maruti Rohan Motors service centre last evening, firstly the security refused to accept the vehicle and expected me to stay with the vehicle till morning. I reached hone at midnight. Most importantly now the service team is telling us that we are at fault where as the part in the car was weak and could not support a simple drive to Mussoorie.
I wish Maruti understands my concern and provide me with a decent solution.
Thanks and regards
Sagar BHATT
[protected]

Hello,
I booked wongr Cng, after 3weeks, fair deal pvt ltd denied to give the car

Fake promises
Don't book the car

Sir
navneet motors service center, dungarpur, rajasthan
कार सर्विस के लिये दिया गया था, लेकिन कार का सेंटर लोक खराब कर दिया अब वापस ठीक करने के लिये मुझे पांच बार बुलाकर वापस भेज दिया कभी वर्कर नही, कभी वर्कर फ्री न होना बताया गया मुझे 4 महिने से यह समस्या आ रही है हर बार मुझे 40 किलोमीटर आना जाना करना पड्ता है मुझे पेट्रोल का व समय का खर्च करना पड्ता है I मुझे उचित न्याय दिलावे I

Dear Sir,

I had purchased new Maruti Dzire from the Adharsha karimnagar dealer in December 2018 and within a span of 3 years steering column has jammed. it makes noise while turning the wheel right or left. The service center has raised the complaint to Maruti company and they said that they have not yet received any response from company and they said that the chasis is not in defect car list, It cost 40000 for replacing a steering.

However it is strange for me that how can a column get jammed with such initial running. Is there a fault in the steering parts provided by Maruti in those lots.

I have started losing my confidence in Maruti cars now.

Regards,
Sravan Kumar B

Hello,

Am using 2012 model Zen Estilo, Suddenly gear is not working, when I put 1st gear its automatically moved to neutral and reverse gear is not working.

Please assist.

Name: Vasanth Praveen raj
Mobile : [protected].

Regards,
Vasanth

Dear Sir,
I had purchased new Maruti Dzire from the Shah and Sanghi dealer in June 2018 and within a span of 3 years with 22260kms running the steering column has jammed. it makes noise while turning the wheel right or left. The service center has raised the complaint to Maruti company and this would take around 15-20days to get the part. I don't know whether it will be covered under warranty.

However it is strange...

My car Vitara Brezza 3033 which I had deposited in the workshop at 9:00 in the morning after the appointment and told me to deliver the car at 2:00 am asking to change the suspension arm of the car, now the same thing is telling you that the car We will be able to give till 4:00 and we have a train from Lucknow to Jammu at 3:30, please take appropriate action.