Maruti Suzuki India Complaints & Reviews

I am booking Suzuki access125 in Race Motors Pvt. Ltd. Mehsana. his employee told me that a booking online direct company through, booking price is 5000Rs and waiting period is 1 year. But i was searching information they will be direct sell access125 on extra cash collect from customer and get delivery at that time. Also i was nearest showroom get information they told me that maximum 6 month waiting period in all over Gujarat. The showroom employee not given proper answer. Mehsana race motor pvt ltd dealer is illegal sell acess125 and to rob a customer.

I received a mail from MARUTI SUZUKI INDIA LTD(MSIL) that is , "Your Resume has been selected by (Maruti Suzuki India ltd). I have attached your Appointment
Process letter and your application file with this email. Kindly see the attached link file for your interview."

i think that is a fake mail, please take some action against this fake mail......

I have purchased Access 125 Vehicle from the Shree Sai Suzuki from Bhiwandi but starting from one month i am facing different problem from last nine month and due to that that i m very much disappointed on Suzuki vehicle.
three times Odometer wire broken in last nine month & there is huge noise in breaks,I have done 6th free servicing of the vehicle on 25/01/2012 from Suzuki Authorised service centre at Bhiwandi,but from this date there is problem of the oil leakage till date.

Sachin S.Patil

MARUTI SUZUKI - ECCO DETAIL
ENGINE NO : 155808
CHASIS NO : 175474
RTO NO : GJ1-AM-3253
NAME : DINABEN CHANDRAKANTBHAI SHAH
INSURANCE POLICY COMPANY : ROYAL SUNDARAM
INSURANCE POLICY NO :[protected]


I kept my car for accidental job on 9th December 2011 at Popular Motors, isanpur, Ahmedabad and they return it on 6th january 2012 and I find some technical problem with my car on 7th january 2012, so I returned it on 8th january 2012 and company's mechanic find some problem in collen chamber and blah... and they estimated around rs 19000/-, and company not giving proper answer. so please do the needfull and i am not willing to pay daily for your fault and i have not bought the car for your premises.

DEAR SIR
I HAVE PURCHASED MARUTI SUZUKI SWIFT DZIRE ZXI ON 16.06.2009 FROM PREMSONS MOTOR UDYOG PVT. LTD., RANCHI. REGN NO. OF CAR IS JH 01AA 4402.THE VEHICLE IS COVERING EXTENDED WARRANTY OF ADDITIONAL ONE YEAR.
ON 30.08.2011 I HAVE GIVEN MY VEHICLE FOR FULL SERVICING TO PREMSONS ( KM-17378). THE CAR WAS SERVICED.
ON 14.11.2011 MY SON GAVE MY CAR TO M/S. PODDAR MOTORS PVT. LTD., RANCHI, AUTHORISED MARUTI SUZUKI SERVICE DEALER ON ( KM 19218) FOR HAVING PROBLEM IN CLUTCH & THIRD GEAR. THE ENGINEER OF PODDAR MOTORS TOLD THAT THE OIL IN GEAR BOX IS DRY AND IT REQUIRES REPAIRING, ON THEIR OPINION THE GEAR BOX WAS REPAIRED, BEARINGS WERE CHANGED AND I HAD TO PAY ABOUT RS. 4500.00. AGAIN AFTER FEW DAYS THEIR WAS SOME NOISE IN THE VEHICLE I RUSHED TO PODDAR MOTOR FOR TROUBLE IN VEHICLE, BUT THIS TIME MY SON TOOK THE CAR TO PREMSONS. THE MECHANIC MR. BABLU TESTED THE CAR ON 14.01.2012 AND TOLD THAT THERE IS PROBLEM IN GEAR BOX. MY CAR WAS COLLECTED BY THEIR MAN ON 17.01.2012. THE GEAR BOX WAS OPENED AND INTIMATED TO ME THAT GEAR SHAFT IS DAMAGE AND ITS REPLACEMENT WILL BE CHARGEABLE BECAUSE YOU HAVE GOT REPAIRED THE CAR AT PODDAR MOTORS HENCE YOUR EXTENDED WARRANTY LAPSED OTHERWISE ENTIRE GEAR BOX WAS UNDER WARRANTY. . PODDAR MOTORS ARE NOT THE AUTHORISED SERVICE CENTRE.TO COVER EXTENDED WARRANTY. I MET THE GENERAL MANAGER OF PREMSONS MR. MUSA & THE COMPANY ENGINEER MR. SHANKAR PRASAD MISHRA TO DO THE NEEDFUL BUT TODAY I WAS TOLD THAT WE ARE AGAIN ASSEMBLING YOUR DISMENTALLED GEAR BOX, TAKE IT TO PODDAR MOTORS, THEY WILL REPAIR THE GEAR BOX. THE CAR IS WITH PREMSONS.
I WANTED TO KNOW THAT PREMSONS & PODDAR MOTORS BOTH ARE AUTHORISED SERVICE CENTRES OF MARUTI SUZUKI INDIA LTD.THEN WHY NOT THE REPAIRING WORK WAS BEING DONE AT PREMSONS ? WHEN THE VEHICLE IS UNDER EXTENDED WARRANTY WHY THE GEAR BOX WAS NOT REPLACED ?. THE GEAR SHAFT MIGHT HAVE BEEN DAMAGED BY THE MECAHNIC WHILE CHANGING/ REPLACING THE BEARINGS OR ELSE ?.WHAT IS COVERED UNDER EXTENDED WARRANTY ?. I AM AFRAID THAT IN THE DISPUTE OF BOTH THE SERVICE CENTRES MY CAR WILL BE IN TROUBLE ?.WHY NOT PREMSONS IS CONDUCTING THE REPAIRING WORK ?.

PRADEEP KUMAR AGRAWAL
ADVOCATE
404, JASCON PLAZA, 44/C, CIRCULAR ROAD, LALPUR, RANCHI - 834 001
MOBILE : [protected]/[protected] .

DIRECT RECRUITMENTS OFFER 2012
Inbox x

MARUTI SUZUKI COMPANY [protected]@kennesaw.edu
12:18 PM (5 hours ago)


to info


MARUTI SUZUKI INDIA LTD (MSIL)
Head Office Maruti Suzuki,
India Limited Nelson Mandela Road,
Vasant Kunj, New Delhi-110070.


REF: "MARUTI SUZUKI" DIRECT RECRUITMENTS OFFER.

Your Resume has been shortlisted for our new plant.The Company selected 45 candidates list for Senior Engineer IT,Administration,Production, marketing and general service Departments, It is our pleasure to inform you that your Resume was selected as one of the 45 candidates shortlisted for the interview.

The Company SUZUKI is the best Manufacturing Car Company in India, The Company is recruiting the candidates for our new Plants in Delhi, Bangalore, Pune and Mumbai.Your interview will be held at The Company Corporate office in New Delhi on 1st of February 2012,at 11.30 AM, you Will be pleased to know that the 45 candidates selected 34 candidates will be giving appointment,Meaning that your Application can progress to final stage. You will have to come to the Company corporate office in New Delhi,your offer letter with Air Ticket will be sent to you by courier before date of interview. The Company can offer you a salary with benefits for this post 62, 000/- to 200, 000/-P.M. + (HRA + D.A + Conveyance and other Company benefits.The designation and Job Location will be fixing by Company HRD. At time of final process.You have to come with photo-copies of all required documents.

REQUIRED DOCUMENTS BY THE COMPANY HRD.
============================== ========
1) Photo-copies of Qualification Documents.
2) Photo-copies of Experience Certificates (If any)
3) Photo-copies of Address Proof
4) Two Passport Size Photographs.


You have to deposit the (Cash) as an initial amount in favor of our company accountant name in charges to collect your payment department for Rs.16,200/- ( Sixteen Thousand two hundred rupees ) through any [STATE BANK OF INDIA] OR [AXIS BANK] Branch from your Home City to our Company accountant name in charges. Account NO:,which will be sent to you upon your response. This is a refundable interview security. Your offer letter with Air tickets will be sent to your Home Address by courier after receiving the confirmation of interview security deposited in any of the STATE BANK OF INDIA OR AXIS BANK. This Company will pay all the expenditure to you at the time of face-to-face meeting with you in Company. The Job profile, salary offer, and date -time of interview will be mentioned in your offer letter. Your offer letter will dispatched very shortly after receiving your confirmation of cash deposited in STATE BANK OF INDIA OR AXIS BANK.

We wish you the best of luck for the subsequent and remaining stage.The last date of security deposits in bank is 29th January of December 2012. You have to give the information after deposited the security amount in bank to the Company HRD-direct recruitment via email.Your Offer Letter with supporting document will be dispatched same time by courier to your postal address after receipt of security deposited confirmation in bank. The interview process and arrangement expenditure will be paid by SUZUKI COMPANY.Lodging, traveling and local conveyance actual will be paid by MARUTI SUZUKI COMPANY as per bills. The candidate has to deposit the initial refundable security as mentioned by HRD.NB: You are advice to reconfirm your mailing address and phone numberin your reply.And 16,200/- (Sixteen Thousand two hundred rupees) will be the refundable amount,as 200 rupees will be deducted as bank charges for funds deposit and if you are been selected or not, still the amount will be refunded to !
you,as the amount is just to prove that you will be coming for the interview in order for us not to run at lost after sending you the air ticket Offer Letter and you don't show up on the day of interview.

PLEASE REPLY YOUR EMAIL TO OUR DIRECT EMAIL ADDRESS SO WE CAN GET BACK TO YOU: maruti.suzuki.[protected]@dhimail.com

Wishing you the best of luck.
Regards,

Shinzo Nakanishi
Chief Executive Officer, Managing Director,
MARUTI SUZUKI INDIA LTD (MSIL)

hello team,

This is to update you that i had purchased access 125 from Pune (Bharat Suzuki) as in kolhapur it booking is closed for new vehicles since mar 2011 till date.Bharat suzuki gave me best service till the vehicle was in pune.

I had purchased it for my dad who lives in kolhapur and shifted the vehicle to kolhapur, but the service centre(Chougule automobiles) is not providing proper service, and they also speak arrogantly. Even if we ask something they don't respond properly. Even if any accessory is faulty as told by them and if we ask to replace it they say that its not in stock,wait till 15 days. To my disadvantage this is the only lone service centre in kolhapur.


Request you to kindly help me to resolve my issues such as proper servicing of the vehicle.
Regards,
Vinayak Mandlik
[protected]
Vinayak Mandlik

I had given my vehicle for service i.e. just to paint only the bonnet on 18.1.12, they informed me that I can get the vehicle with in 48 hours, i.e. on friday but later when I only called what is the status of vehicle that time informing me about painter or concerned staff is on leave and Saturday at any cost will get vehicle.
On saturday morning around 11 am I called and he said around 2 pm will let you know delivering of car based on availability of driver, but time is passing like anything, 2 pm over, 3 pm over, 4 pm over 5 pm over, still no information from the Maruti service center. I called at 5 pm he was replying I had many customer at the moment also I have customer, not available driver too,hence please come down to the service center and collect the car, actually earlier I clearly told him in the noon I will be out of home and not able to collect the car to deliver it.... but he was keep saying and at least if drivers not available personally will delivery to the nearest place from there he requested to collect the car for this I have agreed. Till 7 pm I have waited for him, that I tried to call up him.. but fortunately he has turned off his cell... due to this reason inconvenience caused...

This what kind of service providing by Marti Suzuki? how can I claim the composition from them? to paint one bonnet really 4 to 5 days is required?
I don't understand this.

I have purchased my maruti swift desire on[protected] I had maintained its service record the company recommends the service after 10000km but I service the vehicle after 7000km for better result and satisfaction I was on holiday in himachal pardesh on coming down the hill from narkanda the brakes got failed they were free as clutch pedal.we were shocked and after waiting for 30 minutes we recheck the brakes they were ok.but there was no harm to car or passengers but it was very risky and we faced death I guess this incident got happen in july 2011
I want maruti to look over this and do the needful

Gauravjeet singh
Maruti swift dzire-vdi
Regd.no.DL9C-QS-6599
M: [protected]
e-mail:[protected]@yahoo.com

I purchase wagon R LXI model last 22.12.2011. I am unsatisfied with company fitted music system.In system no USB fitted system, no remote with system. I REQUESTED TO SALES EX. PLS EXCHANGE MUSIC SYSTEM THERE R NO REPLY .I purchase car from PATEL MOTORS INDORE. I COMPLANT TO DEALER ABOUT SYSTEM.




ARUN KHANDELWAL
M-92 KALINDI PARK SHRI NAGAR EXT. INDORE (M.P)
[protected] , [protected]

I had booked a maruti swift vdi white on 24th june, 2011 with Rs 5000 booking amount at Hira Automobiles Ltd. Patiala by the name of Anish Gupta with the Cash Reciept no. 12310. At the time of booking,i was told that the vehicle will be deliever in about 5-6 months i.e near about November-December 2011.I called the dealer and some lady on the call answered me that vehicle is going to deliever in 1st week of january 2012.I told her that they said they will deliever the car in 5-6 months and she started making excuses that due to the demand, the car is not available.

As one of my friend booked the same car at Hira Automobiles Ltd. Patiala abt 3 days before me and he got his delievery two months before. Becaue, he had some approach or what ever it is. Now the question is, how can he gets his car delievery so quick and he replies that this depands on maruti that how they deal their dealers....Now that makes no sense!!

If i would be known that this can take such a long time and harrasments too,I would never be going to book this car.i would prefer other cars in the market.Now i am stuck in between, dont know what to do!!

Should i get the car thgis week or not reply me i[censored] read this as early as possible


Thanking you

Anish Gupta
[protected]

My complain is regarding fake mail for appointment on name of a reputed company, first time it was wipro then tech mahindra and now its enough, as per below description...

" DEAR RESUME

WE ARE PLEASANT TO INFORM YOU THAT YOU ARE SELECTED ACCORDING TO YOUR RESUME AND WE HAVE ALL READY ATTACH ONE FILE OVER THERE .SO READ IT VERY CAREFULLY .IF ANY QUESTION THAN PLEASE CALL TO MR SALESH GUPTA FOR ANY INFORMATION .

THANK YOU


MARUTI SUZUKI INDIA LTD "

MARUTI SUZUKI INDIA LTD (MSIL)
Head Office Maruti Suzuki,
India Limited Nelson Mandela Road,
Vasant Kunj, New Delhi-110070
Board no.46781000
Email: hr.[protected]@hotmail.com

REF: "MARUTI SUZUKI" DIRECT RECRUITMENTS OFFER.

Your Resume has been selected from 11 Website for our new plant. The Company
selected 62 candidates list for Senior Engineer, IT, Administration, Production,
marketing and general service Departments. It is our pleasure to inform you that
your Resume was selected as one of the 62 candidates shortlisted for the
interview. The SUZUKI Company is the best Manufacturing Car Company in India;
The Company is recruiting the candidates for our new plants in Delhi, Bangalore,
Pune and Mumbai.

Your interview will be held at The Company Corporate office in New Delhi on 13th
of January 2012 at 11.30am, you will be pleased to know that of the 62
candidate?s selected 55 candidates will be given appointment, meaning your
Application can be in progress to the final stage. You will have to come to the
Company corporate office in New Delhi. Your offer letter with Air Ticket will be
sent to you by courier before the date of interview. The Company can offer you a
salary with benefits for this post from 62, 000/- to 200, 000/- P.M. + (HRA +
D.A + Conveyance and other Company benefits. The Designation and Job Location
will be fixed by Company HRD at the time of final process. You have to come with
photo-copies of all required documents.
=====================================================
REQUIRED INFORMATION AND DOCUMENTS BY THE COMPANY HRD
=====================================================
1. Full Names:
2. Contact Address:
3. Mobile Number:
4. Sex:
5. Age:
6. Photo-copies of Qualification Documents.
7. Photo-copies of Experience Certificates (If any)
8. Photo-copies of Address Proof
9. Two Passport Size Photograph.
======================================
You are to make a cash security deposit of Rs.12, 800/-(Twelve Thousand eight
Hundred Rupees) as an initial amount in favor of our company accountant name in
charge of collecting payment. The refundable interview security deposit of Rs.
12,800/- should by paid through any [STATE BANK OF INDIA] OR [ICICI BANK] Branch
closer to you to our company accounting officer in charge. Account information
will be provided to you upon your response to this mail.

REASONS FOR INTERVIEW SECURITY DEPOSIT: This is a measure we have taken to check
bogus applications from unserious candidate who applies for job and we send them
offer letter and air ticket and fail to appear for interview but rather convert
the air ticket to their own personal and selfish use which is a huge loss to the
company and the interview becomes shabby and hence we fail to recruit the needed
manpower. Please do comply with us as your refundable security deposit will be
returned to you in cash immediately after the interview is over at the very
premises of the interview.

NB: You are advised to reconfirm your mailing address and phone number in your
reply. This Company will be responsible for all other expenditure to you at the
time of face-to-face meeting with you in the Company. The Job profile, salary
offer, and date -time of interview will be mentioned in your offer letter.

IMPORTANT NOTICE:
Last date for security deposit is 11th of January 2012. The earlier the deposit
is made the earlier your position will be secured by the Company HRD -direct
recruitment manager, payment is compulsory irrespective of your location.

Regards,
Mr. Aiko Hiroko
HRD -direct recruitment manager.
MARUTI SUZUKI INDIA LTD (MSIL)

I have purchased a new Wagon R on 13.05.2011 (Regn. No: TN 02 AR 3951). The driving of this vehicle is quite comfortable. At the same time the mileage of the vehicle is absolutely poor. Gives us only 9-10 Kms in city (Slightly acceptable). But in Highways the mileage is only 12.82 when my husband who usually drives the vehicle. Twice we went to Tirupathi (Not on Pilgrmage tour. Only to relative place) and found that the mileage is only under 13 KMPL. Two days back when I was about to clean my vehicle because of dust gathered outside the vehicle. I found on top of the vehicle that the painting has not been done properly (MANUFACTURING DEFECT). I never expected that these kind of silly mistake has not been noted down while sending the vehicle out from their factory / yard while sending the same to the dealer locations. Moreover each and every customer will not look at the top of the vehicle while taking delivery. So far I have not taken up this matter with the dealer from whom I have purchased. I will definitely take up this matter with the dealer and ask them to rectify it immediately. If they do not respond properly I have to take the alternative steps. CAN THIS CONSUMER/CUSTOMER MESSAGE WILL GO TO THE MANUFACTURER. IF SO WILL THEY INFORM THE DEALER SUITABLY.

P.S.: I have not given my mobile number. By giving Regn. No. the mfr will get my entire details and can inform the same to the dealer. Shall wait for their response. Will wait and see.

Dear Madam/Sir,

This is regarding Supply of Damaged Vehicle by Maruti dealer M/s Anand Motor Agencies Ltd, Lucknow. I had written several mails to the dealer M/s Anand Motor Agencies Ltd, Lucknow as well as Maruti Suzuki officials, which are not even replied till date by any of the officials of MARUTI. The mails were sent on several occasions to Maruti officials, since I was continuously being harassed by their dealer M/s Anand Motor Agencies Ltd, Lucknow from the date of purchase of a Maruti car i.e. 4th September 2008.

Although I have filed the matter with consumer forum at Lucknow also but till date not a single hearing is done & I am getting dates only. Now I am in a position of dilemma, since I do not know what to do to get justice hence I was left with no option but to write to you for this matter.

I would like to bring to your kind attention the sequence of events leading to this dismal situation:-

"I was very happy when I intended to buy a Maruti product thinking to be part of MARUTI brand, which I thought takes lot of care for its customers. However I am pained to write to you that I have not been relieved from the agony I have passed through, since 4th September 2008(Date of delivery of Swift DeZire car) till date & am now frustrated the way I was being dealt by Maruti Dealer M/s Anand Motor Agencies Ltd, Lucknow & MARUTI itself. To sum up the matter: I purchased a new car (???) Dezire VXI (Engine Number-442919, Chassis Number-119819) on 04/09/2008 which I got delivery on 04th, September 2008 from M/s Anand Motor Agencies Ltd, Lucknow by paying total amount of Rs. 5,53,353.00 (Rs. 1,05,353.00 by Cheques + Rs. 4,00,000/- Loan DD from SBI & Rs. 50,000/- against my old car under true value).
• On 04/09/2008, at the time just prior to delivery, the car was in bad shape i.e. the Dashboard was very dirty & had a small cut & appeared as if the same was being used for quite some time.
• On my request, the vehicle was cleaned & polished thereafter & I took delivery of the same in the evening around 7.45 PM on 04/09/2008.
• Same day, when I was going to Temple with my family, I observed that there was some water on the back seat of the car, but I thought that the same may be due to entry of some water may be because the window might be open during washing of the car.
• Subsequently, when I went to get the seat covers for my car, it was observed that the whole of the back seat foam was soaked in water & the metal parts for holding the seat were badly rusted.
• The same was being brought to the representative of M/s Anand Motors, but with no satisfactory reply/action.
• During this period of time, I observed that there were two more problems, which existed at the time of delivery of the vehicle but came to my notice subsequently; 1. The combination switch for lights was faulty & the headlights of my car were on for almost half a day. 2. The washer function of the windshield was also not working.
•Thus I went to the workshop of M/s Anand Motors on 18/09/2008 & met with the GM (Workshop), who told me that the combination switch is having no fault, however with new/improved technology.
• Subsequently, when I argued about the matter, the same was referred to attending person, who observed that the 'Combination Switch' was faulty & the motor for windshield washer was also not functioning.
• Both these items were replaced immediately from another car which probably was there may be for servicing, however there was no satisfactory reply for 'Soaking of back seat'. This was not even entered in the service register of the dealer.
• There was problem to the vehicle horn also & the same was repaired on many occasions subsequently. Moreover the same is creating problem now & then.
• This was shocking to me that there were such types of faults/shortcoming with a new vehicle delivered to me.
• These n number of problems & sequences led me to believe that either I am given a vehicle which has been used for a long time before delivery to me OR the vehicle might be submerged in water for a long time leading to all these problems.
• I doubt that some or other problems like these may arise time to time in future & am afraid that these would lead to severe damage to my vehicle & more troubles to me & my family. Further it is to be informed that the Registration Certificate no. UP32CQ2497 of the car (which was delivered to me by your dealer on 4th September 2008) was given to me on 14th February 2009 only. Before this an incorrect RC was given to me by the dealer deliberately to harass me & my family. Throughout this period of more than five months I had never enjoyed the moments of driving new car, since from the time of delivery of the car, I was facing multiple problems like:
• Condition of the car in which the same was delivered to me & for which I have written several mails but did not get even a reply till date as detailed above.
• The issue related to the registration of new car, which was got registered by the dealer on 27th November 2008 only after much follow-up & despite the fact that the total payment was made to the dealer before taking the delivery of the vehicle. Moreover the dealer had charged from me Rs. 1,800/- extra than the total fee for registration of the car.
• NOC of the old car no. UP78AE5459 for which I had to suffer a lot due to the fact that your dealer got the chassis tracing wrong three times & subsequently I have handed over the NOC to the representative of your dealer along with NOC from the financier. I would like to bring to your kind attention that no one from the side of Maruti Suzuki or the Dealer was explaining to me the reasons for the dismal/damaged condition of the car at the time of delivery. However I had sent to the dealer as well as Maruti Suzuki some of the photographs for the stockyard of their dealer for the month of August 2008, which are shocking & speak of the story behind the poor & damaged condition of the car delivered to me. These photographs were received by me later on. Looking to the photographs it can be concluded that I had been delivered a damaged car by Maruti dealer M/s Anand Motor Agencies Ltd, Lucknow, which is not acceptable to me, since I have paid for a brand new car & not damaged one.

Thus I had requested Maruti as well as their dealer M/s Anand Motor Agencies Ltd, Lucknow to:-

i) Immediately replace my car by a brand new car,

ii) Refund Rs. 1800/- being charged extra against registration of car &

iii) Compensate me for the mental agony suffered by me throughout this period of time.

I am attaching one of the photographs also.

The matter is already filed with consumer forum at Lucknow as already informed above, but it is taking so long time that it would be like 'justice delayed is justice denied' & now I am transferred out of Lucknow & have come down to Gurgaon.

I request you to help me out in this case if possible, through your esteemed channel.

With Warm Regards

Dinesh Pargain
Mobile: +91 [protected]
Email: [protected]@rediffmail.com
[protected]@yahoo.co.in

Dear Sir / Madam

Sub : Vehicle no delivered after completion of 120 days
Showroom : ADVAITH AUTOMATION PVT. LTD.
Executive CHANDRU
Manager : Hari Ram
Booking Date : 10/09/2011 Amount 1000/-
Paid 42000/- on 15/10/2011
Time given at the time of booking 90 days.

If i purchase all the EXTRA FITTING WORTH 3000/- VEHICLE Will be delivered or else they will take some more time to deliver the vehicle.

ADVAITH IS MAKING MONEY WITH EXTRA FITTINGS WHICH HAS NOT EVEN A WORTH OF 1000/- BY CHARGING 3000/- IT IS [censored]ING NORMAL PEOPLE.

I SUGGEST NOT TO BUY ANY SUZUKI VEHICLE IN ANY OF THE SHOWROOM

If any one can please send any contact details of SUZUKI COMPANY MANAGEMENT PEOPLE. Please send the contact details to "girish.[protected]@gmail.com"

I will be very thankful to you.

Dear Sir,

We lost our MARUTHI OMINI - KEY. We went to maruthi serivce center, warangal and request for duplicate key. They told me that duplicate keys some times not working, you will buy lock & key. Then we ordered Lock and key on 19/12/2011 and paid Rs.2000/- Advance. We contract the service center on 26/12/2011. He told me that we received key but not received the lock. We will reorder your old duplicate key. They promiss us to to handover the key on 29/12/2011.

We engaged the vehicle for school for one year. Due to loss of the key we engaged other vehicle for school every day Rs.1000/-. This vehicle we purchased in finance. We loss Rs.20000/-. Whey they are harrashing us.

Last year also we gave the vehicle for repairing purpose on Jan'10. They handover the vehicle after 45days. We lost Rs.45000/-

We request the maruthi coustumer care for queck service. But they are not responsing for service.

They are not responding properly.

We request you to kindly do the needful.


Regards,

MADHU BATHINI
Mobile No.[protected]
From: [protected]@maruti.co.in [mailto:[protected]@maruti.co.in]
Sent: 04 January 2012 14:56
To: Sridhar Bathini (16006)
Cc: DibyenduB.[protected]@maruti.co.in
Subject: Regarding complaint of your Maruti Omni : Ref. No. : D502-2/W[protected]



Ref No. D502-2/W[protected]

Dear Ms. Madhu Bathini

We are in receipt of your e-mail dated 02.01.20112 regarding duplicate key issue in your Maruti Omni. We regret for the inconvenience caused to you in this regard.



We are advising our Regional Service Manager posted at Regional Office HYDERABAD[protected] to look into the matter and extend necessary assistance.



In the meantime, we would request you to kindly bear with us.



In future correspondences, please quote the above subject reference number.



Assuring you of our best services always.



Thanking you,



Yours Sincerely,



Kenny John Mathew

(Manager, Service - 3)

Maruti Suzuki India Ltd

CC : RSM- S4, MSIL Workshop

==========================
From: [protected]@ivrinfra.com
Received: 1/2/2012 4:36 PM
To: ATM Queue
Subject: My compliant No.[protected].


HELP THE OLD AGE PEOLE FOR THEIR BETTER FUTURE.
Dear Sir,
This is to bring to your kind notice that we like maruthi vehicles. But your service is very bad.
Why your are not concentrating the coustmer satisfaction?
We lost maruthi omini key.
Your service center advise for key & lock?
It is requeired.
We ordered on 21/12/2011.
Till to day we have not received?
This is the service?
Last time also you kept my vehicle 45days.
Now 12days.
I called [protected] in 26/12/2011.
But no response?
Due to this call you have not sent the key & lock. You have sent the lock and forget the key.
As a big company why u are suffering the coustmers?
Now you advise me to buy duplicate key.
But till today we have not received.
We engaed the vehicle to school for one day Rs.1000/-.
Last time you have delaied 45days
Now we don’t know when will you send the key.
One thing I definitely tell you, due to your bad service you lost more coustomer.
We have 2 english medium school. We told our parents don’t buy the maruthi vehicles due to bad service.
Any way we will sent this message to coustmer complint cell and face book.
BECAUSE OF YOUR BAD SERVICE.

?,
Thanks,
Best Regards,

MADHU BATHINI,
Mobile No.[protected], Direct : [protected]
Luck is not in your hands…but work is in your hands…your work can make luck…but luck can’t make your work "so always trust your self more than your luck….
Be Happy, Happy all the time..

From: Sridhar Bathini (16006)
Sent: 02 January 2012 16:17
To: [protected]@maruti.co.in
Subject: RE:




HELP THE OLD AGE PEOLE FOR THEIR BETTER FUTURE.
Dear Sir,
We wish to inform you that we purchase 8 seated maruthi omini 2008. my Vehicle No.AP28CB-5891. We lost my vehicle key. We approach your Adarsha service center, opposite LB College, Warangal, and Andhra Pradesh for duplicate key. They advise me to buy lock and key. We have given the order on 21/12/2011. But till today we have not received the key & lock.
We engage the vehicle to school per day Rs.1000/-. Last time also you have delayed one and half month for repairing. We lost 45000/- hire charges.
Now 12days Rs.12000/-. We lost. Who will bare this?
Now your service center told us we have received lock, we have not received the key.
Then they advise to order duplicate key. We ordered the same.
As a big company why u r suffering like this?
This vehicle we purchase on finance. Kindly think “Maruthi family suffer the common people.” Who will bare the loss?
As a big company what is the worst service you are doing.
We called [protected] complaints on[protected]. Your executive promises me to send the key immediately. But they did not response any thing.
Kindly help me.


?,
Thanks,
Best Regards,

MADHU BATHINI,
Luck is not in your hands…but work is in your hands…your work can make luck…but luck can’t make your work "so always trust your self more than your luck….
Be Happy, Happy all the time..


From: Sridhar Bathini (16006)
Sent: 02 January 2012 16:29
To: [protected]@maruti.co.in
Subject: My compliant No.[protected].







HELP THE OLD AGE PEOLE FOR THEIR BETTER FUTURE.

Dear Sir,

This is to bring to your kind notice that we like maruthi vehicles. But your service is very bad.

Why your are not concentrating the coustmer satisfaction?

We lost maruthi omini key.

Your service center advise for key & lock?

It is requeired.

We ordered on 21/12/2011.

Till to day we have not received?

This is the service?

Last time also you kept my vehicle 45days.

Now 12days.

I called [protected] in 26/12/2011.

But no response?

Due to this call you have not sent the key & lock. You have sent the lock and forget the key.

As a big company why u are suffering the coustmers?

Now you advise me to buy duplicate key.

But till today we have not received.

We engaed the vehicle to school for one day Rs.1000/-.

Last time you have delaied 45days

Now we don’t know when will you send the key.

One thing I definitely tell you, due to your bad service you lost more coustomer.

We have 2 english medium school. We told our parents don’t buy the maruthi vehicles due to bad service.

Any way we will sent this message to coustmer complint cell and face book.

BECAUSE OF YOUR BAD SERVICE.



?,

Thanks,

Best Regards,


MADHU BATHINI,

Mobile No.[protected], Direct : [protected]

Luck is not in your hands…but work is in your hands…your work can make luck…but luck can’t make your work "so always trust your self more than your luck….

Be Happy, Happy all the time..


[protected][protected][protected][protected]

From: Sridhar Bathini (16006)
Sent: 02 January 2012 16:17
To: [protected]@maruti.co.in
Subject: RE:









HELP THE OLD AGE PEOLE FOR THEIR BETTER FUTURE.

Dear Sir,

We wish to inform you that we purchase 8 seated maruthi omini 2008. my Vehicle No.AP28CB-5891. We lost my vehicle key. We approach your Adarsha service center, opposite LB College, Warangal, and Andhra Pradesh for duplicate key. They advise me to buy lock and key. We have given the order on 21/12/2011. But till today we have not received the key & lock.

We engage the vehicle to school per day Rs.1000/-. Last time also you have delayed one and half month for repairing. We lost 45000/- hire charges.

Now 12days Rs.12000/-. We lost. Who will bare this?

Now your service center told us we have received lock, we have not received the key.

Then they advise to order duplicate key. We ordered the same.

As a big company why u r suffering like this?

This vehicle we purchase on finance. Kindly think “Maruthi family suffer the common people.” Who will bare the loss?

As a big company what is the worst service you are doing.

We called [protected] complaints on[protected]. Your executive promises me to send the key immediately. But they did not response any thing.

Kindly help me.





?,

Thanks,

Best Regards,


MADHU BATHINI,
Mobile No.[protected],

Luck is not in your hands…but work is in your hands…your work can make luck…but luck can’t make your work "so always trust your self more than your luck….

Be Happy, Happy all the time..

use or dissemination of the message in whole or part is strictly prohibited".


From: Sridhar Bathini (16006)
Sent: 06 January 2012 11:19
To: '[protected]@maruti.co.in'; '[protected]@maruti.co.in'
Cc: 'DibyenduB.[protected]@maruti.co.in'
Subject: RE: Regarding complaint of your Maruti Omni : Ref. No. : D502-2/W[protected]







HELP THE OLD AGE PEOLE FOR THEIR BETTER FUTURE.

Dear Sir,

Till today we have not received the Key?





?,

Thanks,

Best Regards,


Sridhar Bathini,




Take Care of your parents

Luck is not in your hands…but work is in your hands…your work can make luck…but luck can’t make your work "so always trust your self more than your luck….

Be Happy, Happy all the time..


[protected][protected][protected][protected]

From: Sridhar Bathini (16006)
Sent: 05 January 2012 10:16
To: '[protected]@maruti.co.in'
Cc: DibyenduB.[protected]@maruti.co.in
Subject: RE: Regarding complaint of your Maruti Omni : Ref. No. : D502-2/W[protected]







HELP THE OLD AGE PEOLE FOR THEIR BETTER FUTURE.

Dear Kenny John Mathew,

You assure me for best service

Any body not responded you mail. What a good service you are proving to the coustumers. It is very shameful for maruthi promoters.

How many days we have to for Key?

Kindly conform.



?,

Thanks,

Best Regards,


Sridhar Bathini,


Mobile No.[protected], Direct : [protected]



Take Care of your parents

Luck is not in your hands…but work is in your hands…your work can make luck…but luck can’t make your work "so always trust your self more than your luck….

Be Happy, Happy all the time..


[protected][protected][protected][protected]

From: [protected]@maruti.co.in [mailto:[protected]@maruti.co.in]
Sent: 04 January 2012 14:56
To: Sridhar Bathini (16006)
Cc: DibyenduB.[protected]@maruti.co.in
Subject: Regarding complaint of your Maruti Omni : Ref. No. : D502-2/W[protected]



Ref No. D502-2/W[protected]

Dear Ms. Madhu Bathini

We are in receipt of your e-mail dated 02.01.20112 regarding duplicate key issue in your Maruti Omni. We regret for the inconvenience caused to you in this regard.



We are advising our Regional Service Manager posted at Regional Office HYDERABAD[protected] to look into the matter and extend necessary assistance.



In the meantime, we would request you to kindly bear with us.



In future correspondences, please quote the above subject reference number.



Assuring you of our best services always.



Thanking you,



Yours Sincerely,



Kenny John Mathew

(Manager, Service - 3)

Maruti Suzuki India Ltd

CC : RSM- S4, MSIL Workshop

==========================
From: [protected]@ivrinfra.com
Received: 1/2/2012 4:36 PM
To: ATM Queue
Subject: My compliant No.[protected].


HELP THE OLD AGE PEOLE FOR THEIR BETTER FUTURE.
Dear Sir,
This is to bring to your kind notice that we like maruthi vehicles. But your service is very bad.
Why your are not concentrating the coustmer satisfaction?
We lost maruthi omini key.
Your service center advise for key & lock?
It is requeired.
We ordered on 21/12/2011.
Till to day we have not received?
This is the service?
Last time also you kept my vehicle 45days.
Now 12days.
I called [protected] in 26/12/2011.
But no response?
Due to this call you have not sent the key & lock. You have sent the lock and forget the key.
As a big company why u are suffering the coustmers?
Now you advise me to buy duplicate key.
But till today we have not received.
We engaed the vehicle to school for one day Rs.1000/-.
Last time you have delaied 45days
Now we don’t know when will you send the key.
One thing I definitely tell you, due to your bad service you lost more coustomer.
We have 2 english medium school. We told our parents don’t buy the maruthi vehicles due to bad service.
Any way we will sent this message to coustmer complint cell and face book.
BECAUSE OF YOUR BAD SERVICE.

?,
Thanks,
Best Regards,

MADHU BATHINI,
Mobile No.[protected], Direct : [protected]
Luck is not in your hands…but work is in your hands…your work can make luck…but luck can’t make your work "so always trust your self more than your luck….
Be Happy, Happy all the time..

From: Sridhar Bathini (16006)
Sent: 02 January 2012 16:17
To: [protected]@maruti.co.in
Subject: RE:




HELP THE OLD AGE PEOLE FOR THEIR BETTER FUTURE.
Dear Sir,
We wish to inform you that we purchase 8 seated maruthi omini 2008. my Vehicle No.AP28CB-5891. We lost my vehicle key. We approach your Adarsha service center, opposite LB College, Warangal, and Andhra Pradesh for duplicate key. They advise me to buy lock and key. We have given the order on 21/12/2011. But till today we have not received the key & lock.
We engage the vehicle to school per day Rs.1000/-. Last time also you have delayed one and half month for repairing. We lost 45000/- hire charges.
Now 12days Rs.12000/-. We lost. Who will bare this?
Now your service center told us we have received lock, we have not received the key.
Then they advise to order duplicate key. We ordered the same.
As a big company why u r suffering like this?
This vehicle we purchase on finance. Kindly think “Maruthi family suffer the common people.” Who will bare the loss?
As a big company what is the worst service you are doing.
We called [protected] complaints on[protected]. Your executive promises me to send the key immediately. But they did not response any thing.
Kindly help me.


?,
Thanks,
Best Regards,

MADHU BATHINI,

i m Dushyant kumar s/o Jai Prakash Verma A3/394 East Gokal Pur Amar Colony Delhi 94
maine apni car Alto Lx i DL9cb-6168 service k liye apne nearest Showroom & service center T. R SWAHANY ko di thi, Jab maine car di to usme sirf
1:- Clauch plate
2:- Timming belt
3:-Oil seal ye kuch kamiya car me thi Jiske liye mujhe total amount 8000rs.to 9500rs Bataya Gaya Tha, Lekin Jab Mujhe car di gayi Tab maine dekha ki jo esstimated bill tha uska 3 guna adhik charge (lagbahag 24,000 rs ) unhone mujhe bana kar diya. usme 19,900rs mujhe pay karna pada.lekin meri car me bahoot sari kamiyan aa gaye thi jaise PICK UP,SPEED METER NOT WORKING,OIL FALLING,BROKEN CARS AIR FILTER & ALL NUTS ARE LOOSE,SILENCER ALL PACKING IS LOOSE,

Maine tabhi MR.Kuttubbuddin ko iske baare me bataya ,lekin meri shikayat par koi action nahi liya gaya,OR mujhe kaha aap abhi to apni car le jao 4-5 dino k baad main iise theek karwa dunga Lekin sir main 5 din k baad me jab main car lekar aaya to mujhse car le li or kaha k aap kal gaadi le jaana main saara kaam karva dunga, mujhe 4 - 5 dino tak chhakkar lagne pade or uske baad mujhe kaha gaya ki aapko 1250 rs. or dene honge (SPEED METER CENCER OR NUTS K).

maine kaha k meri car me to ye sab theek tha fir main kyon inki payment karoon.tab Mr.Kuttubbuddin ne mujhe DHAMKI DI kaha k payment kar ke car le jaao nahi to bhul jaao.

Tabhi maine MARUTI SUZUKI k complain center no.[protected] par iski shikayant kari or mujhe satisfied karte hue unhone mujhe complain no. [protected] diya,lekin kuch dino k baad mere pass T.R.swahany se RAKHI MADEM ki call to aai lekin meri problem solve nahi hui.maine jab doobara complain no. par call kari to mujhe bataya gaya ki meri complain.cancelled kar di gayee hai.

Ab main ye jaanana chahta ki without coustumer satisfaction maruti Suzuki ya T.R Swahany ne meri complain kyo cancell ki gaye ..

NOW SOME MORE COMPLAINS AGAINST T.R SWAHANY

1:- Workers are not doing his work properly & they are not care-full about costumers valuable cars & his time.
2:- They are drive very bad when they take cars for service.
3:-The maneger of the center is a very angry,proudi,& shellfish person.
4:- They are cheat with the costumer by theaf the correct parts of car .
5:- They are hide all the mistakes of workers together.



sir i m really heart by the behavior of maruti suzuki

had Booked a swift car with mondovi motors , Lavelle Road, Bangalore, on[protected]. while booking they informed that within three months the car will be delivered. Now the dealer is postphoning by another 2 months . i Find my friends in AP and Kerala who has booked Swift car after me has got delivery of the car.
on Enquiry it is learnt that the dealers are delivering the cars on payment of extra 30000/.If that is the case, why such things should be done discreetly , and like the share bazaar index and gold rates fluctuations found daily the dealers of Maruti can put up Rates daily and the purchaser as well as dealer would be happy, and no customer like me would think iam fooled.
Please confirm
Regards s.VenuGopal

Hi,

I purchased wagonR 'DL9CQS 7207' in May 2008 from DD Motors Mayapuri.

On 8th Nov 2011, I visited DD Motors Mayapuri with my car and asked them the cost to wash it, they finally billed me the washing

charges Rs. 450 after bargaining. They made a billing of Rs. 450 which included: Rs. 400 for washing and Rs. 50 as Service Tax.

At the time of billing I visited the payment counter and saw the pricing board where I found the washing cost of Rs. 350 +

services tax.

When I discussed with Manages, he told me that it was mistake by their employee.

At the time of billing, payment counter executive visited to Manager to ask him what to charge me and he charged me the actual

cost (350 + tax) and he also the asked me the billed slip give him back. So I have no proof of this fraud which was going to

happen with me.

I emailed to Maruti for this fraud and see what they replied:


"Dear Mr. Singh

Greetings

We regret the inconvenience caused to you

After receiving your complaint we have checked up with concerned service advisor who had misquoted washing rates to you.

Case was discussed with their management and appropriate action has been taken so as the same is not repeated in future.

For any further query you may get in touch with Mr. Vinay Pandir-GM Service at DD Motors,Mayapuri (Ph:-[protected]). He has been

requested to provide one free top wash for your car looking into your kind and long association with Maruti Suzuki.

We once again regret the inconvenience caused to you.

Assuring you best of our services

Thanks and Regards,

Vikas Gupta

Territory Service Manager

Maruti Suzuki India Limited

New Delhi"


Now I want request to Maruti Suzuki customers to be aware of such fraud in DD Motors.

Thanks
Birendra Singh