Maruti Suzuki India Complaints & Reviews

Sir I have a Access 125, purchased @ ABT Chennai, in 2007 December. Since the day one I got the scooter I am facing Service Problem with the scooter and ABT service, Having a Good vehicle it is very important that to select a good service setup.

My very old existing problem till today.

I was complaining about the Tyre which was worning in a side wise.
This problem is due to the fork or chassis bend only.
By several arguments and repeteadly insiting till now I had not got solution for it.


My recent Problem:

Past four months i have got fed up with the service they do for my scooter. I gave a complaint that my scooter is not control in slow speed when idle. It was not arrested till now. Past two service they simply adjust the air screw and will deliver the vehicle, when i start within 10 - 15 kms the scooter will get raising up heavely. Again If i come in the evening they will slow down it. Again after 10-15 kms the slow speed will not get adjuste the engine will get off during signals.

From the past two service after the service my vehicle will not start. I have called the ABT Service person they came and will start the vehicle and give it to me. This practice thrice in the last three months.

I a mechanical engineer I requested them to adjust the tapped valves. Because some times if the valves are loose
the carburator will not get adjusted. I was running the vehicle for the two months having this complaints not rectified.

Now at 3rd December 2011, I had left my vehicle for service. Complaints are,

There was a sound from the bottom left side at initial pickup.
Sound near the head (tapped sound).
While I was leaving my vehicle for service I doubtly asked the service personnel to check for oil in the engine.
The oil was less. I asked them their is no leak in the engine any where ? How the oil got less. Also asked them
Past two servcies was done at your centre only within the span of 3.5 months. I doubt that they may have poured
less engine oil or forgot to pore oil for the past two services.

After One week I came to take the vehicle. They gave a estimate of Rs,3500/-. I tested my vehicle. The same
Noices were comming after changing several parts in the head. I asked them why should I Pay Rs.3,500/- since the same noice is comming. They tried to mannage in a smarter way.

Again they commited along with their Service Manager that they will arrest the sound.

Today I went to collect the Scooter.

Now the engine is giving some other noice which was not at the time of giving service. Now their estimate is
to Pay near Rs.10,000/-.

I shouted at them and asked them the vehicle delivery today itself having rectified the problems.

I was near the service Person. They are Optionaly changing other spares and doing R& D to arrest the sound
for which I have to Pay for all the spares which they had replaced which is not faulty.

My blood got boiled at that time and came out of the service centre.

My blood is boiling during this letter drafting . And I dont have words to express my worries. Pl Help me in getting a good service with resonable payment. I even dont know weather the problem will get solved within this week. My Service Order Number is 8152 dt 03/10/2011.

I have lot more to say but I dont want to tell.

Thanks

Regards

K Muthu Kumar
118/57 Bazzar Rd
Mylapore
Chennai 600 004

[protected]

[protected]@yahoo.co.in

To,
The Regional Head/Customer relation Manager/ Head Consumer Cell/ Marketing Head,
Maruti Suzuki India Limited

Date[protected]

Sir/Madam,

Sub- Complaint against Maruti SUZUKI Dealer (Amar Cars Ltd. - Gorwa, Vadodara)

I had booked a car- Wagon-R Lxi CNG model at Amar Cars Ltd. (Gorwa, Vadodara). At the time of booking their Executive Mr.Amol had committed me to sanctioned my loan from any of the bank with 11.25% to 12% rate of intrest. I booked a car just because of this assurence from him. I paid 11000/- for booking. He gave my file to different bank's DSA. After few days I asked them about my loan procedure. They simply said, my loan is rejected for irregular payment history. (Bad history which shows in their system is just fake, I have the NOC & regular payment receipts of that loan). Side by I booked the same Car from different Dealer in vadodara, because I needed urgent delivery. They did my loan in just 2 days, where Amar Car's Executive took 1.5 months, even he could not do my loan. And more over Mr. Amol told me to cancel my booking rather than to do my loan as commited. When I filled a form for cancellation, he told me about deduction charges, 1500/- rupees which was not informed me earlier.

I have not cancelled booking because of my personnel reason. Amar cars has toward me for cancelation by showing their incapability. Why should I charged for their Incapability ?

If I am defaulter in Bank records as per Amar car Executive, then how other dealer did my loan, just in 2 days from the same bank....?

Even I agreed to deduct 1500/- for cancellation to avoid unnecessary hassle, though Amar cars Ltd is not giving my remaining due amount (Dues are not cleared since 15/11/2011).

They are not allowing me to talk with their owner too.

Please do the needful for the same.

Thanks & Regards,

Dharmesh Shukla
(M[protected]

To
Mr. Suresh Chatterjee
Machino Techno Sales Ltd.
Jindal House
8A Alipore Road
Kolkata 700 027

Dear Sir,

SUB: Letter of Compalint (RC[protected]

Ref : Vehicle No. WB 06B 5932

This is to inform you that, my son Mr. Supratim Mitra, had purchased a Maruti Suzuki Alto LXi (Chasis No. MA8EY081S01459032 Engine No. F8DN4296580) your esteemed dealership on 28.08.2009 vide Order Booking/Customer Checklist dated 28.08.2009. A cheque was issued from my State Bank of India account for an amount of Rs. 2,75,284/-.

Also to inform you that, another bill (Bill No. AUG/09-10/254) dated 01.09.2009 was raised on account of Road Tax and Registration (Rs. 22915), Extended Warranty (Rs. 1790) and Insurance (Rs. 9074) amounting to Rs. 33,779.

Now, when I got my Smart Card (Certificate of Registration-Form 23A), I noticed that in the Hypothecated part a “Y” had been written. I then called up your Darga Road outlet, and even personally went to find a solution but nothing happened. So, on 30.05.2011, my son went out there once again and this time he had made a written complaint, which was received by Mr. Ghosh.

That for the last seven months, I am running from pillar to post, to rectify the problem that was carried on from your part, but everything had so far gone in vain. The Public Vehicle Department had told me that whatever that had been written on the Form that was filled up during the registration of the vehicle they had gone by that and if there was any mistake done from the dealers part, it was not their fault, and that the dealer had to rectify the same from their end. My son had informed the same to your Darga Branch office, but they are rigid in their argument and is not cooperating in any way whatsoever.

Firstly, that it clearly indicates that the registration was done from your end vide Bill no. Aug/09-10/254 dated[protected]. Also a sum of Rs. 22915 was taken on that account and also my son had signed the form only, while the details was furnished from your end, as I have the photocopy of that form at my end.

Secondly, as a customer I hoped that a company like Maruti Suzuki or a dealer of your repute, should have some courage and admit your mistake and help customers like us to help rectify the same. Instead of that your people are boldly denying the fact and blaming the same on us without any proper justification. As the registration part was done from your end, it clearly indicates your liability in the matter, as a customer we don’t know what you had written while filling up the said form.

Thirdly, customer is customer till the time payment is done. Once the payment part is over you don’t even care for any problem. Either the people you have recruited feel the same or this may be your company’s philosophy. When it was mentioned to you that the Smart Card issued was with the remark that the car was hypothecated, your so called corporate personnel guarding your interests only, didn’t even bothered to find out any solution for the same but still you get 12 consecutive awards in the Customer Satisfaction Index. What a mockery of the award and I would eagerly like to know how your company bags such awards with such horrible service and satisfaction? Hope this award are given on the overall performance of the company.

Now, that I am looking a solution of my problem at the earliest and hope to get a real time solution this time after a period of seven months.

Looking forward for your earliest cooperation in this regard at the earliest.

Thanking you,
Yours faithfully,


Partha Pratim Mitra
Advocate
23 Sreerampur (N)
P.O. Garia
Kolkata 700084
West Bengal
Phone[protected]
Mobile: 0-[protected]

First of all I want to express my current opinion about my car Ritz.

Very Nice car manufactured by you but service after sales is pathetic.
I purchased my car 3 months back from your satara MH showroom

Worst ever services provided by your chowgule showroom hell lot of pains given by then to deliver the car to me which I cant write in mail.They have informed me if you have tax receipt of RTO you need not to worry about your car number
RTO pune has fined me Rs1000 for not having registration number.

Then I struggled myself to get number from RTO no one from your showroom was there to assist me.
Till today I have not received my smart card of my car if at all I fined from RTO you will be only responsible

Today I had my second free servicing at your ambegaon, Pune showroom which was really unsatisfied

I struggled to take appointment for servicing as I am having free servicing no one bothered to entertain me when I contacted to your manager then they did the servicing which is not at all satisfactory


Its my wrong decision to purchase maruti suzuki car.worst ever experience with your organization

I could have satisfied to take TATA nano car than purchasing your 6 lacs car



Rgds
Mahesh
+91-[protected]

Dear Team,

I want a revert to the following quiry raised. Your company didn,t respond to my repeated enduiry.


"I have booked a maruti dizire VDI (Sovrgn. blue ) through indus motors Trivandrum by paying an advance of Rs.50000/--.(Recpt. No 1618). in may 2011. My booking priority was 4 and subsequently they informmed that the company has stopped the production of VDI (Sovern blue ) and my priority has slipped into 31 for new option - Silver colour. Please revert if such intimation has given to the dealer regarding lay off of the same and your information is crucial for me for further actions "

Rajesh K Alex.
Trivandrum.

Dear Team,


Please go through the trailing mail & revert the clarification,


Regards
Rajesh K Alex

--- On Thu, 8/12/11, rajesh alex <[protected]@yahoo.com> wrote:


From: rajesh alex <[protected]@yahoo.com>
Subject: RE: Fw: RE: Fw: RE: Enquiry About Technical Query CRM:[protected]
To: "ATM Queue" <[protected]@maruti.co.in>
Date: Thursday, 8 December, 2011, 7:51 PM

.

Dear Team,


Please revert the clarification for below mentioned quiri.

I have booked a maruti dizire VDI (Sovrgn. blue ) through indus motors Trivandrum by paying an advance of Rs.50000/--.(Recpt. No 1618). in may 2011. My booking priority was 4 and subsequently they informmed that the company has stopped the production of VDI (Sovern blue ) and my priority has slipped into 31 for new option - Silver colour. Please revert if such intimation has given to the company regarding lay off of the same and your information is crucial for me for further actions .


Reagards
Rajesh K Alex.
--- On Wed, 7/12/11, ATM Queue <[protected]@maruti.co.in> wrote:


From: ATM Queue <[protected]@maruti.co.in>
Subject: RE: Fw: RE: Fw: RE: Enquiry About Technical Query CRM:[protected]
To: "Rajesh Alex" <[protected]@yahoo.com>
Date: Wednesday, 7 December, 2011, 12:07 PM


Dear Mr. Alex,
Thank you for your email.
We regret the inconvenience caused to you.
We are forwarding your query to the concerned department. You would hear from us soon.

Please feel free to revert in case of any query or clarification.
Regards,
ANY TIME MARUTI
(Call- [protected] or Toll Free[protected]
International Toll Free Numbers:
[protected]From USA and Canada)
[protected]From UK)
Please Visit us at http://www.marutisuzuki.com

017
DLR
===============================
From: Rajesh Alex
Received: 12/6/2011 7:26 PM
To: ATM Queue
Subject: Fw: RE: Fw: RE: Enquiry About Technical Query CRM:[protected]

Dear Sir,

Please find the trailing mail and revert .


Regards
Rajesh K Alex

--- On Mon, 5/12/11, ATM Queue <[protected]@maruti.co.in> wrote:

From: ATM Queue <[protected]@maruti.co.in>
Subject: RE: Fw: RE: Enquiry About Technical Query CRM:[protected]
To: "Rajesh Alex" <[protected]@yahoo.com>
Date: Monday, 5 December, 2011, 11:18 AM

Dear Mr. Alex,
Thank you for your email.
We regret the inconvenience caused to you.
In order to get details regarding the colours of Maruti Suzuki Swift Dezire, you may visit the following URL:
http://www.marutisuzuki.com/car-models.aspx
However, we are forwarding your query to the concerned department. You would hear from us soon.

Please feel free to revert in case of any query or clarification.
Regards,
ANY TIME MARUTI
(Call- [protected] or Toll Free[protected]
International Toll Free Numbers:
[protected]From USA and Canada)
[protected]From UK)
Please Visit us at http://www.marutisuzuki.com
002
DLR
=====================
From: Rajesh Alex
Received: 12/5/2011 7:27 AM
To: ATM Queue
Subject: Fw: RE: Enquiry About Technical Query CRM:[protected]
Dear sir,


Please respond to my quiries at the earliest. Your reply will help me to have the priority in booking of Maruti Vehicle from indus motors Trivandrum. I am working as a Senior Manager in a comercial Bank and more over I have been using maruti Vehicles since 1994..
--- On Fri, 2/12/11, rajesh alex <[protected]@yahoo.com> wrote:
From: rajesh alex <[protected]@yahoo.com>
Subject: RE: Enquiry About Technical Query CRM:[protected]
To: "ATM Queue" <[protected]@maruti.co.in>
Date: Friday, 2 December, 2011, 12:43 PM
Dear Sir,

Sub : Production of Sovrn blue VDI Dezire

I have booked a maruti dizire VDI (Sovrgn. blue ) through indus motors Trivandrum by paying an advance of Rs.50000/--.(Recpt. No 1618). in may 2011. My booking priority was 4 and subsequently they informmed that the company has stopped the production of VDI (Sovern blue ) and my priority has slipped into 31 for new option - Silver colour. Please revert if such intimation has given to the company regarding lay off of the same and your information is crucial for me for further actions .

Regards
Rajesh K Alex
--- On Tue, 29/11/11, ATM Queue <[protected]@maruti.co.in> wrote:
===================================
From: ATM Queue <[protected]@maruti.co.in>
Subject: RE: Enquiry About Technical Query CRM:[protected]
To: "Rajesh Alex" <[protected]@yahoo.com>
Date: Tuesday, 29 November, 2011, 11:39 AM
Dear Mr. Alex,
Thank you for your email.
We do highly appreciate the interest shown and the faith entrusted by you in our product and in Maruti Suzuki. With reference to your query we again request you to kindly contact the nearest Maruti dealer showroom that will be able to help you. In order to get details regarding the dealer showroom, you may visit the following URL.
http://www.marutisuzuki.com/dealer.aspx
Further we request you to kindly let us know if you are interested in purchasing any available model of Maruti.
Please feel free to revert in case of any query or clarification.
Regards,

ANY TIME MARUTI
(Call- [protected] or Toll Free[protected]
International Toll Free Numbers:
[protected]From USA and Canada)
[protected]From UK)
Please visit us at <http://www.marutisuzuki.com>
002
=====================
From: Rajesh Alex
Received: 11/28/2011 10:57 PM
To: ATM Queue
Subject: RE: Enquiry About Technical Query CRM:[protected]
Dear Team,

PLEASE ANSWER MY QURIS .


Please revert me whether Sovourin blue color for siwift vdi has been stopped ? If so tell me the exact date of withdrawl?

--- On Mon, 28/11/11, ATM Queue <[protected]@maruti.co.in> wrote:
====================================
From: ATM Queue <[protected]@maruti.co.in>
Subject: RE: Enquiry About Technical Query CRM:[protected]
To: "Rajesh Alex" <[protected]@yahoo.com>
Date: Monday, 28 November, 2011, 12:09 PM
Dear Mr. Alex,
Thank you for visiting our website.
We do highly appreciate the interest shown and the faith entrusted by you in our product and in
Further we request you to kindly let us know if you are interested in purchasing any available model of Maruti.
Please feel free to revert in case of any query or clarification.
Regards,
ANY TIME MARUTI
(Call- [protected] or Toll Free[protected]Maruti Suzuki.
We request you to kindly visit our following URL for this query:
http://marutisuzuki.com/showroom.aspx0)
International Toll Free Numbers:
[protected]From USA and Canada)
[protected]From UK)
Please visit us at http://www.marutisuzuki.com
008
======================
From: [protected]@maruti.co.in
Received: 11/27/2011 8:03 PM
To: ATM Queue
Subject: Enquiry About Technical Query

Dear Admin,
Rajesh K Alex has posted enquiry
Name Rajesh K Alex
Email [protected]@yahoo.com
Address kalathoor Thekkethil , Nalanchira PO, Trivandrum ,
City TRIVANDRUM
State KERALA
PinCode
Phone Number [protected]
Model Maruti Swift Dzire
Model Varient SELECT MODEL
Registration Number KL 2K 7786
Enquiry About Technical Query
Enquiry
Please revert me whether blue color for siwift vdi has been stopped ? If so tell me the exact date of withdrawl?

Thanks & Regards,
Rajesh K Alex

i have send my swift dzire for service to maruti service masters , G T KARNAL ROAD, car number is BL2550 . They have charged 1,850 for gasket which is a get affected by its own . i have nothing to do with it .but they charged for it very high . My car is under warranty , and they still charging me for everything like my car clutch is not working properly and they are charging me very high when i asked them to repair it when my car sill have warranty then why should i pay for it .Maruti dzire has warranty in terms of km is of 60,000 km and my car km is 48000 km which means my car still have warranty . then why should i pay for all this . please help me as soon as possible otherwise i will do case on maruti service .

details of job card is :-
job card no. - JC11022597 DATE :-01/12/2011
REG. NO. - DL3CBL2550
SA NAME - PRADEEP M P

IF YOU WANT TO CONTACT ME :-
MR . HARI OM AGGARWAL
PH NO[protected]

I got the following mails and that made me partially ruined.
The mails are stated below.

MARUTI SUZUKI INDIA LTD (MSIL)
Vasant Kunj, New Delhi-110070
Board no.46781000
Fax: 46150275 and 46150276
Email: [protected]@hotmail.com

REF: "MARUTI SUZUKI" DIRECT RECRUITMENTS OFFER.

Your Resume has been selected from (MONSTER.COM) in our new plant. The Company selected 62 candidates list for Senior Engineer, IT, Administration, Production, marketing and general service Departments, It is our pleasure to inform you that your Resume was selected as one of the 62 candidates shortlisted for the interview. The Company SUZUKI is the best Manufacturing Car Company in India,

The Company is recruiting the candidates for our new Plants in Delhi, Bangalore Pune and mumbai. Your interview will be held at The Company Corporate office in New Delhi on 11th of December 2011 at 11.30 AM, You will be pleased to know that the 62 candidates selected 55 candidates will be giving appointment, meaning that your Application can progress to final stage. You will have come to The Company corporate office in New Delhi. Your offer letter with Air Ticket will be sent to you by courier before date of interview. The Company can offer you a salary with benefits for this post 50,000/-to110,000/- P.M. + (HRA + D.A + Conveyance and other Company benefits. The designation and Job Location will be fixing by Company HRD. At time of final process. You have to come with photo-copies of all required documents.

REQUIRED DOCUMENTS BY THE COMPANY HRD.
======================================
1) Photo-copies of Qualification Documents.
2) Photo-copies of Experience Certificates (If any)
3) Photo-copies of Address Proof
4) Two Passport Size Photograph.
5) Your Home Address
6) Phone Number

You have to deposit the (Cash) as an initial amount in favour of our company accountant name in charges to collect your payment. Department. for Rs.15,400(Fifteen thousand Four Hundred rupees ) through any (STATE BANK OF INDIA) OR (AXIS BANK) Branch from your Home City to our Company accountant name in charges. Account NO, which will be sending to you upon your response. This is a refundable interview security. Your offer letter with Air tickets will be sent to your Home Address by courier after receiving the confirmation of interview security deposited in any of the STATE BANK OF INDIA OR AXIS BANK. This Company will pay all the expenditure to you at the time of face-to-face meeting with you in Company.

The Job profile, salary offer, and date -time of interview will be mention in your offer letter. Your offer letter will dispatch very shortly after receiving your confirmation of cash deposited in STATE BANK OF INDIA OR AXIS BANK. We wish you the best of luck for the subsequent and remaining stage. The last date of security deposit fee in bank is 9th of December 2011 you have to give the information after deposited the security amount in bank to The Company HRD-direct recruitment via email.

Your Letter with supporting document will be dispatch same time by courier to your postal address after receipt of security deposited confirmation in bank. The interview process and arrangement expenditure will be paid by SUZUKI COMPANY. Lodging, traveling and local conveyance actual will be paid by SUZUKI COMPANY as per bills. The candidate has to deposit the initial refundable security as mentioned by HRD.NB: You are advice to reconfirm your mailing address and phone number in your reply. And 15,200/- (Fifteen Thousand two Hundred Rupees) will be the refundable amount, as 200 rupees will be deducted as bank charges for funds deposit. and if you are been selected or not, still the amount will be refunded to you, as the amount is just to prove that you will be coming for the interview in order for us not to run at lost after sending you the air ticket and you don't show up on the day of interview. Wishing you the best of lucks

Regards,
Shinzo Nakanishi
Chief Executive Officer, Managing Director,
MARUTI SUZUKI INDIA LTD (MSIL)

After that I received another mail:

MARUTI SUZUKI INDIA LTD (MSIL)
Head Office Maruti Suzuki,
India Limited Nelson Mandela Road,
Vasant Kunj, New Delhi-110070.

Board No.46781000.



Tell: +[protected]


6th Of December 2011




Dear Barnava Ghosh



We are in receipt of your email, Be informed that you will be required to make the security deposit payment so that we can be send your offer letter also you need to show the scan copy of the deposit slip and offer letter at the gate in-other to be allowed into the company compound for the interview by our security. You are required to pay the refundable interview security deposit to this below account on or before 9th of December 2011 in-other to attend the Interview on the 11th of December 2011. As soon as the payment is made, please kindly send us the payment slip through email for confirmation as it will help us facilitate the documents for the ticket and other requirement for the preparation of your interview date.



Be informed that the account given to you is the Senior HRD Account Number that is been used for this recruitment. The reason for that is because such an amount will be refunded back to applicants immediately after the interview and that is the reason we are not using the Company Bank Account. Do ensure it's a cash payment so that you can send the scan copy of the deposit slip for verification by our account department and also to enable us return it back to you immediately the interview is over.

Below are the account details for payment:
Bank Name:-State Bank Of India
Account Name:-Puneet R Jaiswala

Account Number:-[protected]


Reasons of payment :The refundable payment of 15,400 rupees is to make sure that you will be coming for the interview in other for us not to lose in sending you the flight ticket because this company will be responsible for your accommodation and after the interview, your amount


MARUTI SUZUKI INDIA LTD (MSIL)
Head Office Maruti Suzuki,
India Limited Nelson Mandela Road,
Vasant Kunj, New Delhi-110070.

Board No.46781000.





7th of December 2011


Dear Applicant Barnava Ghosh



This is to informed you that your payment for security deposit has been received and verify by the account officer. Immediately we received your payment your air ticket and offer letter has been process out and forwarded to the courier company for delivery to your home address today.

For delivery of your Air ticket and Offer Letter today by the courier to your House Address PALPARA ROAD (EAST) VIDYALANKA P.O: CHANDANNAGAR DIST :HOOGHLY PIN:712136 (WEST BENGAL) It has required the sum of 11,652 rupees. refundable at the point of interview. On this note you are hereby advise to proceed for payment and get back to us. By 7:30 pm today you will received your Offer Letter and Air Ticket at your doorstep. Please make sure you call to us as soon as the payment is been made so that the courier we proceed to your home immediately.



BELOW ARE THE PAYMENT DETAILS FOR COURIER SERVICE
Bank Name:-ICICI Bank.
Account Name:-Sanjay Prasad.
Account Number:[protected].

Pan Number:-BBLPP7210E


Regards,
Shinzo Nakanishi
Chief Executive Officer, Managing Director


MARUTI SUZUKI INDIA LTD (MSIL)
Head Office Maruti Suzuki,
India Limited Nelson Mandela Road,
Vasant Kunj, New Delhi-110070.
Board No.46781000.


Dear Applicant,


We received the scan copy of deposit slip.The company received email from THE MARUTI SUZUKI COMPANY IN UK stating that all applicants will undergo screening relating to the issue of terrorism in the globe.However,they discovered that many applicants came from many countries like the Pakistan.

In addition to this matter of terrorism,the company implore all applicants to obtain the "Anti-terrorist/drug certificates"before they can be employed.It is this certificate that will assure the regulatory bodies that your salary will not be used to finance or sponsor any act of Terrorism,while the drug free certificate will clear us that your salary will not be used for any illegal drug smuggling.

NOTE:You are therefore required to pay Rs.27,699 for the certificates and will be refunded back to you 11th of December 2011.Quickly make the refundable anti-terrorist/drug certificates today so that your air tickets and offer letter will be sent to you by the courier company within few hours
Thanks for your cooperation.

Regards,
Shinzo Nakanishi
Chief Executive Officer, Managing Director,
MARUTI SUZUKI INDIA LTD (MSIL)



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From: "MARUTI SUZUKI INDIA" <[protected]@hotmail.com>View contact detailsTo: [protected]@yahoo.co.inMessage contains attachments2 Files (1805KB) | Download AllHIGH CURT OF ENGLAND. document.jpgOFFER LETER OF EMPLOYMENT.jpgplease fill and sign this documents and resend back to us with your payment


Friday, 9 December, 2011 2:12 PM
From: "MARUTI SUZUKI INDIA" <[protected]@hotmail.com>View contact detailsTo: [protected]@yahoo.co.inBelow are the account for payment of 780 GBP which is equivalent to 63,623.64 INR
Bank Name ICICI Bank
Account Name: Sam Corporate Services Pvt. Ltd
Account Number:[protected]
Pan No: Aamcs2665n

Dear sir/madam. My name is Rakesh rajput , I have alto lx, vechile number is. BR-IV- 3079. One year before my car had accident and at that time front right wheel , front and rear bumper was damage. At that time I go (karlo automobiles it is maruti authorised) service station. Its service is not good at present I also hed up for his service, Front and rear bumper also fed up , front right wheel also slide band. I hope you slove my problem. And also get action on dealer.
Frm- rakesh rajput
M.no-[protected]

Dear Sir,

I had purchased SUZUKI ACCESS 125 at IBAYS Motors from Hyderabad dt:15/05/2011,since from purchasing onwards we facing problem,as vehicle is not getting starting,when we have given for service they are saying that will see and rectify,however they are not doing any thing,simply they are charging and giving back the vehicle.Till now we had given 3 times for service and paid service is also from our end,simply they are wasting our money doing nothing.

Since from purchasing onwards i am facing the same problem,By spending my money and roaming with your service centres really i am fed up by taking your vehicle,Request your intervention on my complaint and do the needful on priority.From seven on month onwards i am facing my problem your people are not at all responding,if the same thing has been continued further i will take with consumer court,as I am having all the proofs with me.

Hope i will get positive revert from your end.For further you may reach my mobile no:


My mobile: [protected]
Email Id:mohammad.[protected]@mediapro.net.in


Thanks & Regards,

Mohammad Ali.

This problem started in the last year after 3 months of buying a new Swift Dzire VDi from TCS Faridabad, i am appending below my previous communication to Maruti, Now again i am facing the same problem & still the service centre people taking it as a routine problem:

THE BELOW WAS WRITTEN ON JUL 8th:
Dear Sir/ Madam,

I bought a Swift DZire (vdi) from TCS Autoworld Faridabad in Oct'10 first week bearing Chasis no: MA3FSEB1S00297708. Prior to this car I used Maruti Alto for Six years & drove that for more than 170000 Kms in 6 years (alto still being used by my wife).

The first set of brake shoe went bad just after 8500 kms in 3 months from DOP. When I discussed at service centre that how the brake shoe can go bad only in 8500 kms, the person dealing me refused to comment then I met the manager he said today is sunday I will let u know tomorrow, next day he confirmed to give 50% discount and charged around 1500 rs on brake shoe but didn't give me any invoice. Now again at 17500 kms Brake shoe have gone bad and I am clueless what to do.

Please help in rectifying this manufacturing defect.

Anticipating your prompt response.

Please help in resolving the same.

Regards,

Ashish Chawla
[protected]

----- Forwarded Message -----
From: Maruti Suzuki India Ltd <maruti.suzuki.recruitment.[protected]@dgoh.org>
To: [protected]@yahoo.co.in
Sent: Friday, 2 December 2011 10:20 AM
Subject: Details From Maruti Suzuki India Ltd Recruitment Center
MARUTI SUZUKI INDIA LTD (MSIL)
Nelson Mandela Road,
Vasant Kunj, New Delhi-110070
Board no.46781000
Fax: 46150275 , 46150276
Tel: +91-[protected]

Dear applicant; Mr Prakash Dashrath Somkumar

We are in receipt of your email, Be informed that the security deposit payment which is 12,550 INR is a refundable deposit, and should be deposited into the HRD account details given below so it will enable us to send you your Air Ticket and offer letter. You are required to deposit the refundable interview security deposit to this below account details. Note, you need to show us the copy of the deposit slip and offer letter on the date of your interview at the gate in-other for you to be allowed by our security officials into the company premises for the interview.

Be informed that the account given to you is the Senior HRD Account Number that is been used for this recruitment. The reason for that is the payment will be refunded back to applicants immediately after the interview and that is the reason why we are not using the Company Bank Account. Do ensure it's a CASH DEPOSIT so that you can send us the scan copy of the deposit slip for verification and registration by our account department and also to enable us return it back to you immediately after the interview is over.

Below are the account details for payment:
ACCOUNT NAME: ZAM MANG
ACCOUNT NUMBER: [protected]
BANK NAME: STATE BANK OF INDIA
IFSC CODE: SBIN0005605

Reasons of payment : The refundable payment of 12.550 Rupees is being required from you as a measure we have taken to check bogus applications that we do receive, which means only seriously interested and ready clients will have to apply and receive our offer letter and flight ticket to destination and venue for the interview as we have had a lot of occasions where tickets are sent to applicants and they never show up for interview or recruitment but rather convert their ticket to their own personal use and we subsequently incur huge loss.

IMPORTANT NOTICE:
Be informed that we will be providing you a two way ticket, accommodation and feeding during the period of the interview and aptitude test. And your security deposit will be refunded to you in it's full amount immediately after the interview irrespective of you being shortlisted for the job or not. Payment is strictly by CASH DEPOSIT as CHEQUE AND DEMAND DRAFT are not accepted because the security deposit will be in our custody for a short period of time and will be refunded to you in cash just immediately after the interview.

As soon as the payment is made, please kindly send us the scan copy of the payment slip through email for confirmation and give us a call to that effect as it will help us facilitate the documents for sending your air ticket and other requirement for the preparation of your interview date.

Regards,
Mr. Jiro Hiroshi
Human Resources Officer,
MARUTI SUZUKI INDIA LTD (MSIL)
maruti.suzuki.recruitment.[protected]@dgoh.org

Dear All,

I am K.RADHAKRISHNAN, BBM. I upload my resume in various JOB offering website. I have received mail from MARUTI SUZUKI INDIA LTD [protected]@live.com , for job vacancy and I contacted Mr. Aiko Hiroko , HRD -direct recruitment manager ,MARUTI SUZUKI INDIA LTD (MSIL) whereas phone number mentioned in mail. I Deposited Rs 14800/-(fourteen thousand eight hundred only) in State Bank Of India ,name PRAKASH KUMAR Account No [protected] on 22/10/11 as REFUNDABLE SECURITY DEPOSITE for the interview in advice of Mr. Aiko Hiroko .Again i have received a mail to pay 23800/-for Letter of Guarantee and verification from the Home Ministry Anti-Terrorism Clearance Certificate Supreme Court Letter Of Clearance .I replied that i cant pay the amount due to my financial constituents .Mr. Aiko Hiroko called said that he can give one more day time to arrange the cash .even though i couldn't do it from the next day i tried calling Mr. Aiko Hiroko to explain the situation.but all the phone numbers are not in use till date no reply from his mail also.

here i am attaching the payment bank slip.

so please do the needful to get my deposit amount.

sir/madam
I AM PURSHASING A SX4 FROM PRIME CAR PVT. LTD (DEWAS) M.P. ON 3/10/2011,NAMED RINA DAGA ,NEXT DAY MY HUSBAND SEE THE CAR AND THEN HE SAY ME THIS CAR IS NOT A NEW ONE PLZ AND CHANGE THIS CAR ,I WENT TO PRIME MOTORS MANAGER MR.PRAMODJI SAYS YES ,BUT D'NT WORRRY WE GIVE A NEW ONE IN THE MEAN TIME YOU DRIVE THIS SX4,AND WE CAN NOT IN CASH YOUR INSURANCE AMOUNT AND ONE LAC RUPPEES ,WE CAME BACK ,AFTER 3-4 DAYS MANAGER CALL TO MY HUSBAND AND SAYS PLZ. AXCHANGE SX4 WITH CO. SX4 ,HE SAYS NO ,MANAGER FORCE HIM AND THEN MANAGER TOLD US FORGET ALL YOUR DUES LIKE ONE LAC RUPEES AND INSURANCE AMOUNT AND YOUR ASSESORIES WE GIVE YOU,ON ANOTHER HAND JUST SIGN THIS PAPER ,IN THE PAPER WRITE THE CO. THAT WE GAVE RINA DAGA A SECOUND HAND SX4,WITH ONE ALREADY SERVICE ,WE SHOKKKK,AND ON THE OTHER HAND WE GET BENIFIT ,MY HUSBAND SAYS TO ME FOR NAGOTIATION AND WE AGREE, BUT CO. CAN'T GIVE THE ASSESORIES AND THE CHEAK AND THEY SUBMITTE THE CHEAK TO THE ,BUT WE GET THAT FOR A STOP PAYMENT ,NOW THE MANAGER FORE US TO GIVE THE PAYMENT OTHERWISE WE GET TO THE COURT ,SIR/MADAM PLZ HELP US .

IN THE MEAN TIME WE LIKE THE CAR AND IT TOUCH OUR FEELINGS,



THANX
RINA DAGA
[protected]

SIR,
I GAURAV ARUNKUMAR SHINGI AT NEWASA,TAL-NEWASA DIST-AHMEDNAGAR HAD PURCHASED SUZUKI ACCESS 125 FROM SIDDHESH MOTORS SINCE[protected] IN MY NAME BUT DUE ADD PROOF PROBLEM IT WAS NOT REGISTER BY RTO SHRIRAMPUR,SO I IMMEDIATELY GAVED TO SHOWROOM FOR ENDORSEMENT OF NAME OF MY MOTHER LALITA A SHINGI ON SALE NOTE
AFTER VISITING TO SHOWROOM THE STAFF SAYS THAT ITS NOT POSSIBLE,& GIVINGS WRONG COMMENCEMENT MY FRIEND OR MY BROTHER OR MY COLLEAGUE CAME RETURN FROM SHOWROOM.SO I WANT JUSTICE AND ALSO EVERY PERSON WHO PURCHASE SCOOTER FROM THIS SHOWROOM SHOULD KNOW BAD SERVICES BLAMING CUSTOMER NOT GIVING GOOD RESPONSE
TODAY IS 30-11-11 BUT I DIDN'T GOT ABOVE SAID PAPERS AFTER GOINGS TO SHOWROOM.
ALSO MY FRIEND WAITED FOR 3 HRS UNTIL GENERAL MANAGER CAME FROM LUNCHTIME TO SHOWROOM

YOUR FAITHFULLY,
G A SHINGI
NEWASA
[protected]
AHMEDNAGAR
shingi.[protected]@gmail.com

Dear sir/ madam,
I am frequently getting fake offer letters and job opportunity letter like this attached below. Also, i noticed such similar case they were changing there mobile number after few bank transactions(money) done from unknown poor peoples. I am requesting our Delhi or Indian police to take this as issue and find the culprits who are earning money in this company name. I attached the mail i received. Please go with that and take necessary action to safe our young or unknown peoples from this fraud

George.
Bangalore.
[protected][protected][protected]
Attached received mail:
[protected][protected]

MARUTI SUZUKI INDIA LTD (MSIL)
Head Office Maruti Suzuki,
India Limited Nelson Mandela Road,
Vasant Kunj, New Delhi-110070.
Email: offer.[protected]@w.cn


REF: "MARUTI SUZUKI" DIRECT RECRUITMENT'S OFFER. Your Resume has been selected from WWW.MONSTER.COM and SHINE.COM for our new plant. The Company selected 62 candidates list for Senior Engineer, IT, Administration, Production, marketing and general service Departments, It is our pleasure to inform you that your Resume was selected as one of the 62 candidates shortlisted for the interview. The Company SUZUKI is the best Manufacturing Car Company in India, The Company is recruiting the candidates for our new Plants in Delhi, Bangalore, and Pune and mumbai.Your interview will be held at The Company Corporate office in New Delhi on 8th Of December at 11.30 AM, You will be pleased to know That The 62 candidates selected 55 candidates will be giving appointment, Meaning that your Application can progress to final stage. You have to come in our Company corporate office in New Delhi. Your offer letter with Air Ticket will be sent to you by courier before date of interview. The Company can offer you a salary with benefits for this post 62, 000/- to 200, 000/- P.M. + (HRA + D.A + Conveyance and other Company benefits. The designation and Job Location will be fixing by Company HRD. At time of final process. You have to come with original photo-copies of all required documents below.

REQUIRED DOCUMENTS BY THE COMPANY HRD.
======================================
1) Photo-copies of Qualification Documents.
2) Photo-copies of Experience Certificates (If any)
3) Photo-copies of Address Proof
4) Two Passport Size Photograph.
======================================

And kindly send to us the below via email :
1.Name:
2.Address:
3.Mobile
4.Sex:
5.Age:

You have to deposit the (Cash) as an initial amount in favor of our company accountant name in charges to collect your payment. Department. For Rs. 9,600/- (Nine thousand six hundred rupees) through any [STATE BANK OF INDIA] OR [ICICI BANK] Branch from your Home City to our Company accountant name in charges. Account NO, which will be sending to you upon your response. This is a refundable interview security. Your offer letter with Air tickets will be sent to your Home Address by courier after receiving the confirmation of interview security deposited in any of the STATE BANK OF INDIA OR ICICI BANK. This Company will pay all the expenditure to you at the time of face-to-face meeting with you in Company. The Job profile, salary offer, and date -time of interview will be mention in your offer letter. Your offer letter will dispatch very shortly after receiving your confirmation of cash deposited in STATE BANK OF INDIA OR ICICI BANK. We wish you the best of luck for the subsequent and remaining stage. The last date of security deposited in bank 5th Of December 2011 you have to give the information after deposited the security amount in bank to The Company HRD -direct recruitment via email. Your Letter with supporting document will be dispatch same time by courier to your postal address after receipt of security deposited confirmation in bank. The interview process and arrangement expenditure will be paid by SUZUKI COMPANY. Lodging, traveling and local conveyance actual will be paid by SUZUKI COMPANY as per bills. The candidate has to deposit the initial refundable security fee as mentioned by HRD.NB: You are advice to reconfirm your mailing address and phone number in your reply. And Rs. 9,600/- (Nine thousand six hundred rupees) will be the refundable amount, as 200 rupees will be deducted as bank charges for funds deposit. And if you are been selected or not, still the amount will be refunded to you, as the amount is just to prove that you will be coming for the interview in order for us not to run at lost after sending you the air ticket and you don't show up on the day of interview.

Wishing you the best of lucks.

Regards,
Shinzo Nakanishi
Chief Executive Officer, Managing Director,
Phone: +[protected], [protected] (official use)
MARUTI SUZUKI INDIA LTD (MSIL)

Kind Attention Mr. Pankaj Narula
Executive Officer (service)
Marutil Suzuki India Ltd.
Palam Gurgoan Road
Gurgoan (Haryana).

I have recently purchased WAGON R VXI from Automotive Mfg., Dombivli with an Exchange of my Santro car.

This was my first time to go with Maruti car, as I was using Hyundia' model for last 8 years and was very Happy with it and its services.

But to my surprise, on the same day of my Delivery, there was some noise in the Silencer. I have to take to the Service center on the next day, they did tried to do some R&D but of no use.

A day after my Brother-in-Law Mr. Nikhil Pawar, who is also marked in the Cc and who work in the automotive field for last 14 years, personally took the Wagon R to the service center. The representative of the Service center, did tried changing few parts, replaced with the new one, but still no success.

I would presonally like your kind attention in these matter, as I am in the impression, that since I have been handed some inferior quality of Wagon R car as a part of Exchange of my Santro,. The reason is pretty simple, new car does not have to be having so much of issue.
If the service center is not able to resolve the issue, request to replace my car with another new model of Wagon R VXI.

Awaiting your call me on[protected].

Request you to kindly acknowledge this email and do the needful.

Br
Prashant

My wife purchased a car SWIFT VXi in JUN 2005. This was from the first lot of Swift Cars,after launching,recd at Aurangabad,Maharashtra.
Chasis No.104564.Total run of this car so far is 92623 KM.In such a short run Engine has failed and we have spent approx 36K for complete overhaul of Engine.After purchase of car each and every servicing and repair is carried out at Maruti's authorised Service center, Automotive Manufacturers Pvt Ltd.,AURANGABAD-431006.
In a petrol vehicle I have never heard of Engine overhaul at such a SHORT RUN.
This should be a world record of poorest Engine life in Suzuki's History.
If somebody is aware of still lower life,please share with me.
I feel that when Swift was launched in India,Second quality engines must have been pushed to India,by Suzuki,taking Indians for Granted.
Suzuki should investigate this premature failure of engine and collect data/feedback from their service centers on all initial vehicles.
MOHAN KOTHARI
CHARTERED ENGINEER
[protected]@rediffmail.com

sir my name is thrinadhaswamy sura a customer of yours wish tto bring some fewl liners to your notice and kind perusal ...
sir i have purchased car from your visakhapatnam outlet bearing chasis no MA3EED81S00907932..,
ENGINE NO F10DN4732805 WHICH WAS PURCHASED ON 02/2010 WHICH IS REGISTERED ON 17/03/2010 BEARING REGISTARTION NO AP 31 BF 1903 WAGON R DEO LXI ,LPG BSIII
SIR I HAVE LOST MY WAREBTY AND SERVICE BOOK LET IN YOUR OUT LET ONE OF YOUR SERVICE REPRESENTATIVE HAVE HANDLED THE SERVICE I DONT KNOW HIS DETAILS SIR BUT PLEASE ARRNGA ME A WARRENTY BOOK AS WELL AS OWNERS MANUAL ...I WOULD BE HIGHLY OBLIZED IF YOU DO SO SIR PLS ARRNGE FOR THE SAME ...
PLS CALL TO THSI NUMBER -[protected]
MY ADDRESS :
SUBHA ARCADE FLAT 304 DOOR 48--2-18 ,
OPPOSITE ADITYA DEGREE COLLEGE SRINAGAR VISAKHAPATNAM-16
NOTE: SIR IAM REQUESTING YOU TO KINDLY FIX THE PROBLEM OF ARRNGING ME THE OWNERES MANNUAL AS WELL AS WARRENTY BOOK FOR ME PLEASE I HAVE GIVEN ALL THE DEETAILS OF MY CAR SO PLESE KINDLY ARRNGE THE SAME THANK U I[censored] DO SO

Sir.
I would like to informed you that.i buy one swift lxi car from sarathi true.kollam. i exchange my alto car.and i pay 3lacks 5 thousand rupees. car model
0only 2006, actually the model prize oonly 2.5 lacks. but i dont have any problem for this . but they agree with 16 km mileage about this car.i ask them for checking mileage . but they didn't accept .so i buy the car .the next day i understand the car having oonly 9 km mileage . then i compliant about this mater to truvaly.finely i ask them can i do LPG .agree the sales executives.so i apply gas.the problem after 5 days car having some problem .so i check with truvaly.now the reply they cant do anything.because of they cheat me .and they cut warranty.i told them i will return the car for you only u have to give 2.7 lacks .but they are cheat me very good.

i dont have any problem .but maruti Suzuki is a grate company.but the truevally kollam .they try to get good name for for your company as soon.

thanking you.

saiju surendran.

[protected]

Dear S/M

I booked a maruti swift in May 2011. Dealer promised me a max period of 4.5 months. Meanwhile new swift was launched, so i got my booking upgraded to Zdi from old Vdi. After waiting till 1st Nov i registered a complaint in Maruti that dealer is not giving me any status of my car. After 2 days i received a letter from dealer in which he asked me to opt for new Vdi which he promised me to delever on 20 Nov. Now when i got my Loan Processed and Approved from HDFC via some other branch ( not from the agents sitting in Maruti Showroom), they have got me strangled again. Now they say that they will not give me car until the receive full payment and the bank says that they will not give me loan until they get insurance copy from Dealer. HDFC people tried to negotiate with Dealer but they are not responding.

Is this the way car loan are processed?

If any consumer doesn't have full payment by his disposal than he will not be able to buy car on loan as per this current scenario.

Kindly suggest me if i can register any complaint with Consumer Court in this case against Dealer or Bank, or any other way to get my car without hassle.

Thanks
Deepak