Maruti Suzuki India Complaints & Reviews

I Did my booking of swift zxi amt on june 7th 2021. Dealer told me that delivery was delayed when i visited 3-4 times . But when price was hiked, next day they called me for delivery. This kind of action seems fraudulent and against the name of maruti suzuki. I am from palampur, himachal pradesh. This will spoil the reputation of this prestigious company. I felt cheated, if not resolved i will go for other brands definitely.

I hv sent below mail and no of reminders but did not get your reply. I call ed so many times on customer care number but nothing seems to be working.

: [protected]@maruti.co.in
Sent: Saturday, June 19, 2021, 03:58:31 PM GMT+5:30
Subject: BS IV compliance certificate

sir,

I purchased SX4 vehicle from your dealer Marketing times at Bahadurgarh Haryana in Feb' 2011.
I have taken NOC from there and registering it at Ahmedabad RTO (GJ - 01).
My RC Book and NOC and Invoice are attached herewith for your ready reference. Please note that Car was initially bought in the name of my company ( Somany Ceramics) and transferred to me when I left this company.
I do not have my form 22 and so, RTO Ahmedabad has asked me to get a email confirmation from maruti that my vehicle is BS IV (or above) compliant.

You are requested to kindly provide the same and oblige.

Regards
Vireshwar Sharma
Cell [protected]

Delay in repairing

Dear sir

My car swift vxi registration no. GJ12EE8301 was placed at morbi perfect suzuki workshop rajpar road 363641. For repairing about 2 months ago. Till now no work has been done by service center. Whenever i call or visit they talk about lake of parts from company or back order was not clear. Not satisfied with your service

Pls do needful as i need my car to repair asap

I got my maruti suzuki alto repaired in prem motors workshop arthoni agra and I got the worst service . They misplaced a few things and did not return them .Also a few small parts were missing after the repair for which I complained but it's over a month but they have not yet provided me with the parts . Also, some people from the workshop called me and pressurised me to give them good reviews despite their poor service . A sheer waste of time and a really disappointing service.

Dear Vitesse Team / Maruti

At various occasion, the Let go / pass signal stick doesn’t work, it’s difficult to convey to vehicle going ahead or coming from front to that my vehicle is expecting pass or Let go first, opportunity [ before I / we, actually act on this wish ] honking seems un civilized .
Would like to know why this future is [ deprived in my car ], else would like to know from you what is the options provide to it, follow the Driving rules .

If the problem faced & conveyed is ok with RTO driving rules .Maruti To say so in “ That this is Normal & with replying to this email.

Expecting a logical & legal reply.

Regards

Dear sir
my name is chahaya kanaujiya maine es post ke liye 350 rupes pay kiya call se interview hua aur online test ke liye bola ki monday ko hoga uska link aapke gamil par share kiya jayega but aaya nahi please help me sir.

I had submit my accidental veh. UP12AY5358(Brezza)At M/s Radha govind, Muzaffarnagar, UP .Dealer give expected time of delivery 0n 30th May. But I am regularly contacting dealer and CCM (Maruti) But every time estimated time increase .5 time estimated time given still vehicle not received. I request Maruti HO team kindly do something for helping me.

Regards
Azad Lorish
[protected]

My vehicle sarvicing complaint.i am doing servicing last week its not satisify vehicle inner is not vacumude and vehicle in show room 8 days some paintings is not good ovarall its very bad sarvice.cell:[protected]

I paid the booking amount of Rs 11000 on the 7th of January 2021 for Ertiga VXi CNG, Magma Grey since then I haven't received any feedback from the dealer or Maruti team regarding the lead time of the product. My dealer insists that they are waiting for TRM to confirm the availability of the car. It's been 7 months since I paid the booking amount and I'm still in dark not knowing the status of the car. Please look into the matter and kindly provide feedback on the same, I hope I don't have to approach the national consumer forum for this matter. Proof of payment and booking confirmation slip is attached. Kindly expedite

Had booked Ertiga CNG thru DSA Autopark, who inturn booked thru Kataria. Car was delivered with scratch at two place and they have collected excess money towards Insurance and Extended warranty. Maruti has not given any extended warranty card. Total Excess money is[protected] for Insurance + 15541 for EW)

Not provided Complemantary accessories promised at the time of booking.

Complaint raised with Maruti vide reference no. CRM:[protected] since May 22 still no resolution.

I had purchased New swift just 1 week ago .this car has major fault that it's break and push start button fails suddenly .car has problem in battery and ignition.
Very poor customer support, bad product are now common in maruti Suzuki. They are selling worst product .
Shame on maruti Suzuki.

I purchased new WAGONR on 23/06/2021. I asked to increase reverse sensor horn beep sound level. But dealer informed that it is not possible. Hence I request you to look into this matter seriously as it affect safety of vehicle during reverse.

I found reverse horn is very useful in crowded area and was there in my earlier maruthi van (1977 model)and Wagnor (2009 ). I am using maruthi car since 1977.Now I purchased new WAGONR on 23/06/2021.I asked for reverse horn. Dealer informed me that it is not there in accessories list and also can not be fitted out side as it affect warranty class. Hence I request you to add reverse horn in your accessories list.

1. My baleno 2020 delta has unusual braking sound. When hard braking its worse. I have complained about it in maruti service(kayamkulam) centre but they said its normal!? How in the world braking noise is normal?? I want a replacement since the car is under warranty.

2. My baleno 2020 delta petrol 1.2 manual sometimes when i shift gear into reverse it gets stuck in the middle when i release the clutch brrrr sound comes from transmission. It happens often but not every time. I raised issue about this also in service centre in kayamkulam, They said its normal. Whaat?? Worst service !! I didnt hear anyone complaining about his issue i think its manufacturing defect and i want replacement.

3. After i repainted my baleno’s rear dicky in indus service centre in kayamkulam since its authorised by maruti, the paint was all over the place and in interior too on the gear lever, b pillar, door pockets everywhere i asked them to fix this issue. They tried to remove the paint by scratching it with sharp object and a bog scratch on headlight. I will attach the photo. I need a repaint on my b pillar the service centre ruined my paint and they remove the paint from front right headlight by scratching it. I need to get my b pillar repainted and headlight fixed!!

Since i am facing this much issue with my baleno 2020 delta 1.2 petrol manual i am planning to move to consumer court if you dont resolve this issue.

Service done with Relan motors Ajmer yesterday it was a worst experience I ever felt with my vehicle
They have totally spoiled my vehicle the communication with service staff was also so bad..Just because of these types of service centers maruti can spoiled there good values and ethics..
If maruti can not promise there customers values they shoud have stop selling there products..
So sad I m feeling same on these cheaters...

After small accident I given maruti popular service center kollam, kerala .my sx4 car
They very bad condition giving back to me after service, I will try to call and spoke them but unfortunately very bad system there all ...now I plan to Cheng my car
In * other" company because of this issue
I totally disappointed 😞

Dear Team

I have done my Car Ertiga (DL8C AU2360) service from Krish Motors on 27 Jun. This was normal service but still I have been charged with ₹10260 out of which ₹5140 was just labour charges which is ridiculous. If this way they charge then it's better to get the service from outside instead of any Maruti Service centres.

I hope you will notice this and take action.

Dear Sir/Mam,

Driver of my car tried to save the lady but he was unable to control the car and my car had an accident and thereafter my car was dumped with a dry tree and then driver reversed the car and the driver ran away with the car and the crowd surrounded him and the mob started pelting stones on the top of the car. The driver somehow escaped with his life from there.

I got all the above information from the police station and my driver after a few days.

I bailed out my car on Friday (25-June-2021) and I got my car out of the police station on Sunday (27-June-2021) and I called maruti service center RKBK AUTOMOBILES PVT LTD (Basti, UP) to take the car from police station but they did not have any facility so i somehow took my car to service center but the service center did not take the claim of my car and did not take the car in my custody I took the car back to some side.

Service center people are saying that your claim will not be passed, so we cannot take your car inside.
I will make the claim to Maruti also.

Request you, please do the needful for the same.

Thanks,
Kailash
[protected]

Res. Sir/Madam,
I booked my car at Perfect show room, Near sterling hospital, 150 feet road, Rajkot Dtd.[protected]. Car model Spresso CNG, but not delivery yet, so what a status Car rate will increase in July month, but why I pay more from current rate, I will not pay more instead of present rate.

Thinking you

Here with Attachment of Bookinf deposit amount.
Yours faithfully
NIMESH PANDYA

Urchased my car GJ01HK334 around 12 years ago from dealer -kataria automobiles. I got it financed from maruti countrywide auto financial services pvt. Ltd as its help desk was available at dealers place. I cleared all loan amount in short time but did not receive noc. Now i need to apply for renewal of my vehicles rc, but since i dont have noc, i am facing problem. Please help. My email id is -
[protected]@gmail.com