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Maruti Suzuki India Complaints & Reviews

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Updated: Dec 4, 2025
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Maruti Suzuki India reviews & complaints page 37

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A
A S A
from Ghumarwin, Himachal Pradesh
Feb 5, 2021
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I had purchased new car from T R sawhney Delhi in month of november.The Agency is not sending me number plate due to which i have facing problem. As per rule if number plate not issued. The RTO unable to send me RC . all my money spent upon car get vanished. and its illegal to use car without proper document after long time of purchased. I call many time to Ankit who is dealing person in agency. He always said that "today i will do" but he is not taking any action yet and make different personal excuse everyday. If ask for any senior person number then Ankit says that i am senior. I am not govt. & Govt will do this work. He is mentally torcher me and my family member and harashed me and also wasting our important time. Please take any action as soon as possible.
Feb 7, 2021
Complaint marked as Resolved 
I got speed post slip of number plate from agency so now i am satisfied.
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    J
    jitendrakumar g patel
    from Gevrai, Maharashtra
    Feb 5, 2021
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    Address: at islampur TA.CHANSMS DIST-PATAN GUJARAT

    Complained to you on 31/01/2021 whose complaint number is [protected] Maruti Espeso car not found yet Payment dated 01/01/2021 Rs. 439000 / - from RTGS Star Line Mehsana Gujarat and still 10/02 It says the car will be available after 2021
    If the mother has taken a loan and given you money
    So as soon as you get a car, our service is not good
    Maruti Suzuki India customer support has been notified about the posted complaint.
    Feb 05, 2021
    Updated by jitendrakumar g patel
    omplained to you on 31/01/2021 whose complaint number is [protected] Maruti Espeso car not found yet Payment dated 01/01/2021 Rs. 439000 / - from RTGS Star Line Mehsana Gujarat and still 10/02 It says the car will be available after 2021
    If the mother has taken a loan and given you money
    So as soon as you get a car, our service is not good
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      N
      nmshenoy
      Feb 1, 2021
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      Address: Kalyani Motors Pvt Ltd, Bilekahalli, Bangalore - 560076

      We had booked a Maruthi Swift ZXI + AMT on 7/01/2021. Booked the vehicle from Kalyani Motors Pvt Ltd, Bangalore. Receipt No. [protected] in the name of Padma Shenoy. We were promised that the vehicle would arrive within 2 weeks. But now it is almost a month and even bank loan is ready. I called the executive today and he told there is a delay of another 2 weeks. This is highly regretted. Maruthi service is usually the best. But now unfortunately i feel it is not giving a good service. When can I expect the vehicle. The bank people are also asking as they have to release the payment as soon as possible. Kindly look into the matter and do the needful.
      with regards
      Nikhil Shenoy
      [protected]
      Maruti Suzuki India customer support has been notified about the posted complaint.
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        R
        Ramesh Sarkar
        Jan 31, 2021
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        1. Required details for payment amount Rs. 6, 01, 173 which was paid by me against cost of new Wagonr vxi 1.2 for submission the form under rule 18(3) to my dept.(BSF).

        2. I have paid Rs. 6500- on a/c of learn driving and for licence. But now the driver of the school demand for 1000 for handing over the learner.

        3. After a repeated request, Refundable amount Rs. 841/- not credited to me.
        +1 photos
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          G
          Geet Shandilya
          Jan 27, 2021
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          Denied cashless facility

          Dear sir,

          I would like to inform that on 18th December
          2020 a truck hit my car UP85BE0043.

          I filed an FIR for security reasons,
          but there was no third party bodily injury or death in the accident.

          There is no court case in the process against me & my car,
          but workshop is denieing cash less facility and telling me that they can't keep my car at their place for longer....
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          G
          Galaxy Fivefour
          Jan 23, 2021
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          Address: Fair deal private linited shahdra main gt road opposite dilshad garden metro station Delhi 110095

          Myself K N Hasan writing this last email with the immense grief and pain to the key people of Maruti and Fairdeal to explain my current situation, I am in, for the last 3 years.

          I had sold my TATA Indica Dl 5CE 0168 in July 2014 to Fair Deal pvt.ltd jhilmil shahadra delhi via Invoice Number VSL14000890, dated 27 Jul 2014 and in exchange I purchased Maruti Ertiga DL 5CJ 8415 from Fair Deal.

          After 3 years of selling my Indica car, I received a legal notice issued on 6-
          May 2017 in my name that a car accident had happened and two people were accidentally killed by the same Indica Car Dl 5CE 0168 and I had to produce myself in the court on 9 Jun 2017.

          I contacted Fair Deal in Jun 2017 itself and from then I am just getting false assurance on support from Maruti and Fair deal and continuously receiving legal notice again and again

          Now legal notice is issued stating that i have to pay amount which is ordered by court.
          I am facing so much mental torture from all this and want this to end now.
          Kindly reply and take action soon as legal order have been issued and no time is left.
          I have already complaint to maruti suzuki complaint no. [protected] CRM[protected]

          ITS LAST WAY TO APPROACH YOU CALMLY. NOW IF NO ACTION IS TAKEN THEN I HAVE TO TAKE THIS MATTER TO POLICE AND MEDIA.
          Maruti Suzuki India customer support has been notified about the posted complaint.
          Jan 28, 2021
          Updated by Galaxy Fivefour
          Ungent!!
          Jan 28, 2021
          Updated by Galaxy Fivefour
          Kindly take action urgently!!
          Its urgent kindly take action!
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            N
            NADEEM WAHIDI
            Jan 22, 2021
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            Address: c/o Md Yaseen Ansari Firdaus Nagar Manitola Doranda

            Sir
            I have purchased A swift dzire lxi on 03/12/2020 and first service done by
            24/12/2020 after that we saw that screen glass is not fitted properly. It can be. Broken my vehicle registration no is JH01EC 3495
            Engine no 9051384
            Chasis no MA3CZFB3SLL733866
            Kindly do the needful
            Maruti Suzuki India customer support has been notified about the posted complaint.
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              S
              Saeed Sayyad
              Jan 21, 2021
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              Address: Wadhe Phata Satara

              Maji Gadi Zen Auto Ahe tr Maji Gadi Cha No Kon tr Vaparat ahe Majya Gadi Cha No MH 12 AF 3202 ahe tr kon vaparat ahe no ha toh bagha
              Maruti Suzuki India customer support has been notified about the posted complaint.
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                A
                ashishms2016
                Jan 21, 2021
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                Delay in New Vehicle delivery - Maruti Ertiga

                Address: Maruti Suzuki ARENA (The Mithra Agencies), Anand Estates, 3-6-432, Himayatnagar, Hyderabad, Telangana 500029, India

                We have booked a Maruti ZXI Petrol Manual (M Grey) on the Name of Akshay Gir at Maruti Suzuki ARENA (The Mithra Agencies) - Himayathnagar, Hyd on 24th November 2020.

                Sales Representative who helped - K Sunil.
                As discussed, the 3-4 weeks of the waiting period is exhausted, and I have no update on the status of the vehicle. I have just heard verbally that it has not been dispatched yet without any confirmation of the further...
                +1 photos
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                D
                Digaj
                from Dicholi, Goa
                Jan 20, 2021
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                Address: Sai Service Station Ltd. - 212/4B, opp Leonaras Hotel, Verna Village, Goa

                This has reference to to Maruti Suzuki WagonR (chassis number MA3JMT81SLM400394, reg no. GA08R7635) purchased buy me on 11/1/21 at Sai Service Pvt ltd Verna Goa.

                I would like to inform you that invoice number [protected] dated 11/1/21 shows ex showroom rate Rs. 490194/-
                Again down on invoice copy it mentions ex showroom rate as Rs. 518674/-

                As per the sales executive ex-showroom price is 518674/- but invoice shows 490194 after GST.

                Sales executive had promised me free accessories and he also promised extended warranty free that is of Rs. 8000/-

                please find attached herewith the account statement given by the dealer which shows that Rs.8000/- is paid by me.

                As per my understanding ex showroom price should not contain accessories amount. It only contains dealer margin, transportation cost & octroi charges.

                May I know as to why accessories amount is added to ex showroom price?

                As per motor vehicle act 1988 there is no provision made where a dealer can charge handling charges but break up of account details given to me clearly proves that handling charges are collected.

                First when I visited the showroom I was promised all accessories free, which included matting, steering grip, seat covers, mud flap, door visors etc.

                But when account breakup was asked the sales executive said that Rs. 13000 accessories was supposed to be given free, but only Rs. 6000 worth is given free.

                Once payment is is done by the customer how is that dealer deviates from what he has said?
                This clearly proves that Maruti Suzuki are cheating people.

                Kindly request you to intervene the matter and refund the excess amount back to me or else I will be forced to take legal action.
                Maruti Suzuki India customer support has been notified about the posted complaint.
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                  S
                  Shravan Kumar Ciriga
                  from Colachel, Tamil Nadu
                  Jan 18, 2021
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                  Sir,
                  I have taken NOC for my Maruti Swift Dzire bought in 2015 at Kakinada. I am now retired and moving to Hyderabad for my final settlement. Registration authority is asking for invoice copy which I don't have.
                  I have requested/knocked at all doors through emails and tele-conversation, but they all are blunt and unhelpful.
                  Could you please suggest me any other method by which I can get my invoice copy?
                  Regards
                  C Shravan Kumar
                  [protected]
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                    B
                    baradajit
                    from Ahmedabad, Gujarat
                    Jan 18, 2021
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                    Address: SARKHEJ SANAND ROAD

                    I had service of maruti baheno zeta on dtd.01.01.21 but it's not up to the mark. I had paid Rs.12404/- which is comparatively high but afterthat i am not satisfied with same and problem is there like before I.e. all minor scratches for which I had suggested painting but work done is very badly by just past white color mark, not done computerized color also consist of hidden charges also. I had experience very badly.
                    +2 photos
                    Maruti Suzuki India customer support has been notified about the posted complaint.
                    Jan 18, 2021
                    Updated by baradajit
                    I had service of maruti baheno zeta on dtd.01.01.21 but it's not up to the mark. I had paid Rs.12404/- which is comparatively high but afterthat i am not satisfied with same and problem is there like before I.e. all minor scratches for which I had suggested painting but work done is very badly by just past white color mark, not done computerized color also consist of hidden charges also. I had experience very badly.
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                      A
                      Arpita Shetty
                      Jan 17, 2021
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                      I have purchased Celerio X on Dec 17 2020 and within a month of delivery car AC is not working .
                      When I’ve been to the service centre, they confirmed Some switch issue and the soldering is gone, we need 10 days to repair the part and is not under warranty but we will try to cover it under warranty.

                      I don’t understand how a brand new car can cause such technical issues within a month, is there any satisfactory response ? And to my surprise all were treating the issue like some 10 year old car, saying dust jam 🤷🏻‍♀️
                      Maruti Suzuki India customer support has been notified about the posted complaint.
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                        Nave1986
                        from Delhi, Delhi
                        Jan 17, 2021
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                        Address: 5-6-75, hindupur, anantapur (dist),AP-515201

                        Sir, I had purchased old car from Delhi veh number is DL9 CR5390. Eng no is 297928
                        Chassis no is 171012, my name is naveen T
                        I want to re register in ap, for paying of road tax I need invoice please issue me invoice copy
                        +1 photos
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                          P
                          from Mumbai, Maharashtra
                          Jan 16, 2021
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                          Hello sir/madam
                          I want to tell you that, i purchased brezza vxi from dera bassi showroom, but the showroom manager misbehave with me. Actually the reason was that they commited to me that i can do insurance of car by myself, but later on they refused but i said ok because i want car as soon as possible.On the delivery day they were charging extra money approx.(3000rs) for the insurance which i refused to pay...then the manager behave rudely and was saying that i[censored] wants to purchase than purchase otherwise u can cancel the deal, but later on sales boy jaswant called me and convinced me to buy car. But the behaviour of the manager was very rude with customer, so please take some action as we are the customer not employee that u will behave rudely with us.
                          Thanx
                          Maruti Suzuki India customer support has been notified about the posted complaint.
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                            pankaj kumar dayal
                            from Gurgaon, Haryana
                            Jan 16, 2021
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                            Our ex-car number MH 12 PC 2670, was drained in accumulated water in parking for hours. Insurance did survey told us it's a total loss vehicle and can't be repaired. We were financially in loss due to it. Now after few month the vehicle is repaired and sold to someone and that person is using our car. Nexa showroom team wagholi got all docs signed by us for transfer and NOC and all. And the fastag is still by my name we had recharged it, new battery was changed by us, the registration is still by my name and some one else is using that vehicle. My question is IF THE VEHICLE WAS A TOTAL LOSS AND WAS TO BE TRASHED THEN HOW IS IT NOW REPAIRED AND SOLD TO SOME ONE ? this is a kind of fraud to use...we lost our car for no reason. We paid nonsense parking charges at the nexa showroom for parking, they do not even touched our vehicle f or days . We had to run around to banks and showroom multiple time for getting this closed and to get the IDV balance back to us. The Lombard insurance team and the nexa team are not supportive and do not care for customers.
                            Please answer my question, our emotions where attached with that car. They all played with it and created all nuisance.
                            Maruti Suzuki India customer support has been notified about the posted complaint.
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                              Praveen's
                              from Noida, Uttar Pradesh
                              Jan 16, 2021
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                              Address: Hosur

                              Sir I applied job in quikr and recieved from Maruti suzuki for the supervisor and I attended a telephonic interview and they said to pay 1990rs for the dress it is refunded with ur salary and today I received call for training verification is this job is real assured or fake pls give me a clarification
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                                Mazhar khan Mazhar khan
                                from Mumbai, Maharashtra
                                Jan 15, 2021
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                                Address: SEVALIA

                                My vehicle tyre submitted vadodara gorva showroom, cr no:[protected], so give me information my tyre position.
                                Maruti Suzuki India customer support has been notified about the posted complaint.
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                                  Nigan
                                  from Anandnagar, Uttar Pradesh
                                  Jan 14, 2021
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                                  I have purchased a second hand maruti suzuki Ritz car, 2010 model, engine no. K12MN1056838, chassis no. MA3EDKD1S00254429 and Registration number is WB06E4174 in Kolkata. Due to shifting to Bangalore for name transfer, INVOICE copy is essential to provide which was missing by the owner and not provided to me.
                                  It's requested to please arrange to send me the INVOICE copy at the earliest.
                                  My contact number is [protected] and email is [protected]@gmail.com. address is Nirmal Gangopadhyay, GK Lake View Apartments, E-108, Ananthpura road Yelahanka Bangalore-560064
                                  Thanks and regards
                                  Nirmal Gangopadhyay.
                                  E-108,
                                  Maruti Suzuki India customer support has been notified about the posted complaint.
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                                    Vicks82
                                    from Delhi, Delhi
                                    Jan 11, 2021
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                                    Address: Vadakara, Kozhikode, PIN-673101

                                    My name is Vikas and I am writing this complaint on behalf of my father-in-law (Mr. Sathianathan), as he had a terrible experience with Maruti Eeco wherein the outside edge of the tyres are wearing out in less than 7000 kms. Before explaining the issue I would like to let u know that our family are pride owners of Maruti, as we possess S-cross(KL 56 H 1333), Baleno(KA 03 MZ 5879) and Swift(KL 56 C 5700) apart from Mauti Eeco(KL 56 U 8229).
                                    Now coming to the complaint- This issue has been addressed when the vehicle was driven 7261kms (2nd Feb 2020) with the one of your service center (Indus Motors Co Pvt Ltd). We were told that this might be an issue with the tyre manufacturer(Apollo) as they have confirmed that the alignment of the vehicle is perfect and the wear out tyre was replaced with stepney for a temporary fix. This in turn made us to contact Apollo to find out the issue. However, Apollo has confirmed that the tread wear is not due to the tyre problem and insisted us to contact Maruti as it might be an issue with the vehicle. This process continued till November without any conclusion or settlement and it is an utter disappointment, as with 13252kms driven the problem still remains and other tyres are having the same problem. All the related documents and photos are attached with this for your reference. We haven't faced any problems with our other Maruti vehicles as those are driven more than 30000kms and the tyres are still looking in a perfect shape. We want you to address this issue and get it rectified permanently and also would require a replacement of those tyres. Looking forward for a prompt reply and a solution, else we will have to take an extreme step of lodging a complaint in consumer court.
                                    +6 photos
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