Max Bupa Complaints & Reviews

Max bupa health insurance fraud company

Maxbupa's famous tagline "your health first" is as fake as all their policies and assurance. They are very well known for fooling innocent customers by luring them by adverstisment. They prey on their policy holder's money. I had purchased the health policy for my family on 23rd august, 2016 by paying an amount of rs. 30, 292/-. After a span of four months i was diagnosed with acidity...

Dear all
Yes, max bupa is really not responding properly to their customers even they were unable to clarify the recently increase in their health insurance premiums.

I chatted, talked over phone over around 16 hours and wrote emails to ms. Ruchi ramola then to ms. Gargi sahu with their irrelevant replies.

I have two polices one for my family and another for my mother recently they increased the premiums...

I am a policy holder of max bupa health insurance co. Ltd. Since2015

My policy # [protected] plan opted health companion 15lacs for 2adults & 2 children renewal date 009/08/2017 & premium is rs: 25175.00

I have paid this year premium on 03/08//2017 through hdfc chq. # 001924 for rs:- 26926.00 only with gst increased (Informed over phone), through our agent rajinder paul kaushal.

But today on...

I vipin rai ([protected]). Policy no 2111728.

I bought policy from max bupa and they are very supportive till the time i dint paid money. Once money paid they are not even attending calls.
I bought policy from shashank shrivastav and vikas pandey. While entering policy details they made mistake of dob of my father and for there mistake i am continuous doing followups form these two.

I got frustrated as...

Dear sir
D. Nagaraj
Policy no.[protected]
Membership no.2704039
Customer id: [protected]
I make a payment of rs.24808/- (Rupees twenty four thousands eight hundreds and eight only) towards the renewal premium for my health insurance in m/s. Axis bank ltd., virudhunagar branch by my tamilnadu mercantile bank virudhunagar branch cheque no.876524 dated 09/06/2017. At 10:00 a. M. Today.
Please be...

I mr. Shirshak chavanke have taken online health insurance policy named family first silver 1l+15 bearing policy number[protected] in year 2016. While taking policy your employee named mr. Nirmal kumar explained me all features of policy with future benefits of policy. Since there were two options for loyalty benefits one was gift vouchers and other was increase in basic sum assures by 10% per annum, where i choose for second option...

I am a private insurance buyer. No company is paying for my insurance. I have to shell out from my own pocket yearly for family of 4 o[censored]s and now one more addition to our family which is our new born baby. I have had a emergency c-section on 15th dec 2016 but baby was all fine without any complications. I sent my original hospital bills on 12th january. I did not hear from them despite repeated calls to their mumbai office. Then in the month...

Dear,
i was applied for claim, its not approved then i asked you to return my documents,
but since 30 days i am waiting for that... they are not giving...and not updating any information.

i was submitted claim and i was asked for docs, in below address only.

Hyderabad:

Max Bupa Health Insurance Company Limited,
Dno- 10-5-11/12,
FK Regency–2ND Floor, Masab Tank,...

Sir,
I Rajnish Tanwar policy holder of max bupa health insurance vide policy no. [protected]. First time face very poor service experience for insurance co. Too much waiting for clear the final bill payment. Lots of problem face patient this time period to discharge hospital.
I have postponed my urgent meeting then I have loss 2.5 lakh .
I have talk more then three time to customer care first time he talk company...

I just found out in my policy copy that my original Health Insurance form which i have filled is suspiciously replaced by another form which neither i have filled nor i have signed.

I have already declared My Parents Pre Existing Diseases, Provided all Medical Certificate even I have mentioned the same on the Health Insurance form but My original form is replaced & the handwriting/Signature on the form is totally different.br...

Hi Max Bupa Team,

This is with reference to the Claim denial and cancellation of my policy from Max Bupa. Firstly, please return all my original medical documents exactly the way I sent your MaxBupa Delhi Head office address without any writings or stamping on them to my mailing address at the earliest.

Secondly, I do not want any claim from you. I just want the right justice of YOUR SALES AGENT DISCREPANCY,...

I have taken treatment in hemraj jain hospital which is located in delhi janakpuri and it is non network hospital in your list. So i have already given all the documents against my treatment for the claim amount.and why u have been denied my cliam request. I want my claim money back otherwise i will raise the comsumer complaint against ur company.their company has DECLINED the policy. I asked for the reason and they could not share the same...

Dear Sir/Mam,

we had a claim when my father had to do angioplasty and they rejected the claim saying its a pre existing one were as it was not

they will promise anything and everything to get one policy enrolling done but when the claim comes they reject and not even bothered to respond !

really the worst service i ever seen in this line of industry.

Regards
jijo Philipbr...

Dear Jasleen Kaur and Max Bhupa Team
Had one question to you all - neither customer care nor the the hospital authority has the right answer to this question -----
Is dengue a 5 MONTH diseases ? Can a person survive having dengue for 5 months ?My claim for cashless was rejected due to one wrong statement of hospital that the patient my sister Lauleen Chaliha was suffering with disease of fever since 5 months that was before...

Application no :[protected].
These guys wont render service after the payment,
After payment waited for 2 days and rather getting a call i called medical team then they scheduled an appointment today at 10 am. But still i am waiting for them to reach me neither they came nor they replied.
After paying still my health insurance awaited.
I strictly refuse to accept this no care attitude.
They should compensate....

The email i received from MAx bupa company:
Dear Pawan
We are sorry to inform but we cannot process your application that you opted yesterday from our HIC- Anuj with a Sum Insured of 3 Lac under Health companion membership.
In spite of this you may opt or 5 Lac Sum Insured else entire paid amount will be refunded in a week’s time through same mode that you used to pay our online premium.
Thanks & Regards, br...

I had a policy with max bupa of 8000 premium. i had admitted in hospital and by mistake rmo had written it that i had epilepsy. Max had declined the claim .I had also submitted the letter pad in which the hospital admitted of their mistake but they had not giving claim even after verification with the hospital
Max bupa is a den of thieves do not buy its policy...

Hello everybody

My name is Pankaj Kumar Dhall and i wanted to file a complaint Max Bupa health insurance. I bought a health insurance policy for Dad around 5-6 years ago and everything was going well until this year. We had to hospitalize our father to a hospital in Meerut as he was not well. My father ( Darshan Lal) was diagnosed with Diabetes and hepatitis C. After spending 10 days at the hospital nothing changed and his...

I wanted to take Accident Care insurance online and contacted phone support. I have been charged Rs.6618 whereas buy online option comes at Rs.5955. Phone support cheated me on that part. Policy was issued but some unrelated questions mentioned in the policy document for which answer is given as "NO" where as it should be "NA (Not Applicable)". Phone support says that those questions are for Critical Care and I agree with them but it should...

To: bhaskar.[protected]@maxbupa.com, [protected]@maxbupa.com, Gargi.[protected]@maxbupa.com, amit.[protected]@maxbupa.com,
CC: sunil.[protected]@maxbupa.com, geetanjali.[protected]@maxbupa.com, [protected]@maxbupa.com, [protected]@maxbupa.com, [protected]@maxbupa.com,

Hi Bhaskar,

It’s good to finally hear from you, it’s tiresome to comprehend why it took two weeks for such an obstructive and bureaucratic response...