Max Bupa Complaints & Reviews

Respected Sir, I have taken Health Insurance policy in MaxBupa for my Father and Mother on November 24, 2013. Total i have paid approxmately 60000 + rupees for 2 years. My father has taken eye operation 1st year after 6 months in chennai hospital. I said to MaxBupa Executive same thing, His name is Srinivas Gadde, he said to me, we can claim that amount. you can submit total bills. So accordingly, i gave him total bills and he submitted...

I had taken a health insurance policy and after the medical check up, I got a cal that the policy cannot be processed further due to medical reasons. The company denies to refund the complete premium paid and charges for medical check up. I should be eligible to get the complete refund of premium paid as the health check up was mandatory and also such terms in the policy were not intimated prior to taking the policy....

I have taken a policy for a sum assured of Rs 19 lacs (Family floater) last year and don't have any claim as on date. At the time of renewing the second year policy, I was shocked that premium was increased 25 % from the base cost without intimating me. While contacting the customer cell, they told me in written that they have already intimating me and forwarded me an enclosure.After going through their enclosure I found that it is a common...

I have filed a complaint against Max Bupa in IRDA. I am also posting here so that others know and do not buy policy from Max Bupa. My complaint is that Max Bupa mis-sells products by saying premium prices will increase very small amount. However, they increase premium by 26% as they know people do not wnat to switch health insurance so as not to lose out on the initial 4 year pre-existing clause window!!! 1. MaxBupa called and confirmed...

Hi, I need details on the recent exclusion made in our policy on the "FALSE CLAIM" of Mr Pradeep Kumar Gupta being wrongly addressed as Hypertensive. There is NO REPORT, NO DIAGNOSIS made by your partner lab saying that he is "Hypertensive" then WHY AND HOW has Max Bupa made this ASSUMPTION, and created an exclusion in the policy? I spoke with Dr Manoj Mishra on[protected] for 40 minutes (call details were recorded and call was...

worst healthcare policy is Max Bupa Insurance... Everyone who takes their policy ought to be a fool... I just started reading their reviews online and realised i am not the only one... nobody is happy with Max Bupa... They are the most expensive in terms of premium but the worst in terms of service... We had applied for a insurance claim and since it was not an emergency we thought its better to submit all documents and when the approval...

Dear Customer Services Team, Like everyone else here I am too a victim of Max Bupa. I have a max bupa policy family first for my family of 6 people. Policy no : [protected] By name shyam bissa . Its a third year of my policy where we havent taken any claims so far .. This time we went for a preventive heart check up for my dad ( angio graphy ) since we have a family history of heart problems . Its a day care procedure so we...

Claim number 101932 On facing a Heart attack situation i got admitted to Hospital and was advised for Angio and then carried out angioplasty and cashless was denied by Max Bupa . however i paid the bills and submitted my claim on 20.9.2014 and while I was waiting for the settlement ( as per their norms it gets settled with 15-21 working days) and was surprised to see the status update as on 28.10.2014 raising an objection . Infect the...

Dear Manager, Max Bupa I am just recovering from a large surgery, but due to Max Bupa irresponsible behavior and unethical practices to reject any claim No 57074, I should raise my voice and show you facts that this is a proper unethical rejection done by Max Bupa.I know these insurance companies have 1000 reasons to reject claim and they only make money on rejecting and selling. FYI I am taking this matter to consumer court with mental...

Hi,
This is regarding Max Bupa Health Insurance. They have no checks on their DSA / Agents and they provide all false information to get policies done.

This has happened with my mother, who is a senior citizen and they have done health policies fradulently taking advantage of my Late father. The details to the communication are being provided below.


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Hi,
This is regarding...

I took online policy where no medical tests were mentioned, I bought from max bupa site itself, they call me asking take mom to center. I asked them to send some one at home as mom is flying to USA 3 months and she is busy with packing and other arrangements (I can even show visa) they are not listening. I sent 4 emails and even called 15 times I now sent email to Gargi.Sahu and Saurabh.Tripathi, I am sure no one would return back to...

Hi,

I have been a max bupa insurance holder for over 2 years now. When I renewed my policy this year, they wanted me to undergo a medical test although I have been an insurance policy holder for 2 years and submitted no claims. On top of that they have written pre-existing conditions in my renewed policy that does not even exist. I have tried to resolve this with Max Bupa customer care team and medical team but neither of...

Dear Akosha team I just want to describe my grievience I am using max bupa 'Health Companion - I' policy as per my policy no: [protected]. I have claimed for reimbursement of my wife Devika bhattacherjee's operation as per your claim number 90509 reported to you dated[protected]. On 20-Aug-2014, I came to know that my claim is denied for reasons as per email. on writing mail to max bupa they replied that case rejected as i have...

[protected] - I have renewed the policy on 9th of August 2014 and as per their website the renewal premium showed is Rs14607. So I paid the amount. Till date the renewal policy documents were not sent. Now the renewal teams calls and says the premium amount is rs16000+. This is not the first time, even last year also they did the same thing. After huge discussion, they agree their mistake and renewed my last year policy. If we...

Hi Sir, This is with reference to my policy with Max Bupa Life Insurance. Details of the Policy are as follows Customer ID:- [protected] PreAuth ID :- 50929 Patient's Name :- Sudha Mittal Patient is my mother and I, Ankit Mittal, have bought the policy for her. She was disgnosed on 24 June 2014 to have Fibroids and then doctor suggested for operation. Columbia Asia hospital, Ghaziabad, sent mail to Max Bupa on 21st July 2014...

Hello, I have taken max Bupa health Insurance policy in July 2011. My customer id is 49778. In the first year, my total premium for Heartbeat gold policy (5 Lakh+15 Lakh) in which my wife and myself were covered was Rs. 15, 180. In the second year I made a premium payment of Rs. 15, 699 for the same cover. In 2013, I had requested inclusion of my new born daughter and the premium subsequently increased to Rs. 22, 087. Now, next month...

I have taken max Bupa health Insurance policy in July 2011. My customer id is 49778. In the first year, my total premium for Heartbeat gold policy (5 Lakh+15 Lakh) in which my wife and myself were covered was Rs. 15, 180. In the second year I made a premium payment of Rs. 15, 699 for the same cover. In 2013, I had requested inclusion of my new born daughter and the premium subsequently increased to Rs. 22, 087. Now, next month my policy...

The company has issued a renewal notice requesting me for payment for the medical insurance. My net premium amount was Rs. 96400.00 and the gross premium would be the service tax and education cess and secondary and higher education cess would be leived on it. This year they are saying that the premium amount is 11741 inclusive of all taxes. When i have asked for the break up they are saying that gross premium amount is 105xx and service...

i had applied for Family Health Insurance with your company 28 feb 2014 Through
Surender nath number [protected]. Earlier points he told me will signing
paper :- 1.No medical Test 2.No money will take from your account until your
insurance date starts 3.with in 2 0r 3 days you will get your policy in
mail 4.very Polite and pleasing personalty 5.on miss call give call back
Change after signing paper and...

My daughter had not any ulcer, Only infection in intestine and she recovered in in six days in hospital . my question is that if a person have ulcer then he can"t recover in six days every doctor knows it. doctor who cured my daughter cofessed it and gave in written on thier letter head that it is infection But maxbupa is not confessed .bupa rejected claim on last stage of hospital discharge bupa don't believe in doctor statement who take...