Max Bupa Complaints & Reviews

Sir, I would like to tell you that i am a customer of Maxbupa Health Insurance company my Policy Number is "[protected]" named with"ASHOK KUMAR TULSIDAS MIGLANI" and i am so dissatisfied with the working process of MAXBUPA HEALTH INSURANCE company. I would like to tell you that when the patient has taken admission in hospital then i have intimated to that company and my intimation number is "578992" at that time that company has not...

The Policy details are as follows:

Policy Number: [protected]
Customer ID:[protected]
First PremiumPayment Date ( Date of Cheque Clearance) : 24th Nov 2012
Issue date – 6th Jan 2013

A Quick Background:
The necessary formalities around the Policy in reference was initiated in Novemeber 2012which included a medical test and a payment of INR 26, 098. At the time of the medical...

Dear All, I am forced to write my complaint in open forum and thank you for giving me this platform. I am a Senior Citizen holding MAXBUPA Health Insurance for over 2 years paying a premium @ rate what MAX BUPA increases every year, hoping that will come to my help when I need. I was advised by Doctor CATARACT operations for both eyes, after reviewing the policy and also confirmed with a call center about I going ahead with operations and...

Dear Sir,

Plan : Heartbeat Silver

Policy No [protected]

Claim No 43611

I am the mediclaim policy holder of maxbupa since 16/4/2013 and in force countinously till today. On 13/6/2013 i was operated for anverted problem.
I have put up all paper for claim and company has rejected my claim with declaring this deases is 2.5 year old and hence not settled.

My...

I have bought MAX BUPA Health insurance policy one year back. That time whatever queries they ask we answer 100% correctly. And on that basis they have issue policy with their terms and conditions which disease not be covered.
After policy six months stomach pain started so went to dr he said stone problem but it stop by dr tablet. and in April 2013 it started again strongly so we went to dr again he did sonography and after seeing...

3.6.2013
To,

Head Customer Services,
Max Bupa Health Insurance Co Ltd,
D-1,Salcon Ras Vilas,
District centre, Saket,
New Delhi-110017

Inordinate delay in refunding of the premium amount of Rs.21863/-
paid for online policy
(Application No.: 429483 -refund of premium (Transaction Id MIDB[protected])

I had applied for online health insurance policy...

have a Health insurance policy issued by your company (Policy no.*******201300) on my mothers name and have been facing issues right from the day the policy document was issued

My primary issue of forged signature on the policy that was done by your agent Mrs Sheela Jain - DEL0112951 & Mr Shakul Goyal. I had given my mother's date of birth as 24 Jan 1954 in the form, where in your agent has changed the year to 1955...

I bought a Max Bupa policy for myself and my Husband in February through their online system and paid Rs.14716/- (Fourteen Thousand Seven Hundred and Sixteen Rupees only) online instantly. I Received a Confirmation of my money submitted with Payment Reference No: MICI[protected] and WEB REFERENCE NO: WNB[protected]. My Application Form no:[protected] for Heartbeat Gold 500000 2 Adults with Policy No: [protected] on February 26th 2013. I...

Am very frustrated with this company. we did 2 policies recently on my fathers name () which are still under freelook period. out of which i want to cancel 1 policy with policy number[protected] of Rs 140495 but the branch is not ready to process my cancellation. i have been trying to cancel this in the branch since last 15 days but nobody seems to be responding and gives us one or the other reasons/excuses whereas the freelook expires today...

Sir/Mam ,

i would like to take your help in getting my refund of money after they declined my policy, from maxbupa insurance company. After numerous emails and calls none of the executive or representative has addressed my problem. Though continuos efforts were made from may 2011 to get the refund then i was sent a cheque already expired . The first complaint was made by calling maxbupa call centre on 8th february 2013, then...

I had purchased medical health from maxbupa,during this Maxbupa executive Miss.Shubhangi told me that the premium will be for two years.Now Maxbupa is saying that it is for one year.
It is clearly cheating with me done by maxbupa.
Kindly help me to resolve the same.
My contact details are Cell No:- [protected],email id:- [protected]@rediffmail.com...

I am Sasikumar R, Customer ID [protected], Customer since 19/04/2012, have an insurance coverage with max bupa health insurance. I own a silver card.
I had undergone treatment in mallige hospital, bangalore for back pain on 11/09/2012 and had sent all the necessary documents and claim form on 12/09/2012 through courier. Till date, I have not got any communication in this regard. In the first few days, the representative, Mr. Nagesh...

I Purchased Health insurance policy for four persons from Max Bhupa with yearly premium 20988 . Before finalizing all details of policy holders i had discussion on same with Mr.Santosh( his cell no.is [protected] ) AT LEAST 4 TO 5 Time after that i paid Money to Max Bhupa . i.e on 06/12/2012 ,,
When Policy and cashless cards Received at home on 17/12/2012 i saw My mothers Birth date is Wrong on Cash less card i.e 09/05/1961 instead...

dear all
i m forced to post put this complain online as my health insurance company max bupa , after repeated calls and repeated assurance by them not refunding my premium amount.
last year i got medical insurance done by max bupa company for me n my wife of 3 lakh.

on may 2012 at time of renewal of policy as i wnt to include my daughter (7 months ) in policy and also want to increase my sum assured i contacted...

I have availed family floater mediclaim policy from Max Bupa (Policy # [protected]) which was renewed in July'2012. As part of renewal scheme, family health check up was complementary, which was done on 30/09/2012. The reports of which were sent by Concerned Pathology directly to Max Bupa saying that I shall get the copy from them.

Hence after 2 days I dropped a request for copy of health check reports at companies...

I purchased a family health insurance policy from MAX BUPA

Date 25 April 2012.

Paid INR 5649/

Reference id is [protected].

1st June 2012 my wife was suffering from Tified Fever doctor advised her to admit in hospital. Hospital’s TPA sent the insurance details to MAX pupa but the denied the claim saying that ……. (Please read below line)

“Any treatment taken during...

Dear sir/ madam,

I have a Health insurance policy issued by your company (Policy no.[protected]) and have been facing issues with regards to your executives right from the day the policy document was issued

My earlier issue of forged signature on the policy was not handled satisfactorily and I have still not received response from the company on the same. Your agents Mr. Ravi Kumar and Mr. Anand Kedia asked me...

I am a health insurance policy holder with Max Bupa health services with the customer id: [protected] and policy number: [protected]. I had filed a claim (cpatient name: Vivaan Dassani, Hospital: MERF, Chennai) with the company on 18.06.2012 Claim no. 12741 for my son's surgery submitting my original documents and the documents as required by the company in their prescribed formats and formalities were done to the fullest including...

POLICY NUMBER [protected] CLAIM NUMBER 12243 THE INVESTIGATER COME TO HOSPITAL AND GOT ALL PAPER BY DOCTOR BUT COMPANY SAY TO ME THAT I GIVE AGAIN QUESTIONNAIOR FORM TO PATIENT THIS FORM YOU GIVE TO DOCTOR AND DOCTOR FILL IT AND YOU GIVE ME COMPLANE 1 THIS IS NOT MY WORK THIS IS INVESTEGATER WORK COMPLANE 2 ONE TIME INVESTEGATER SUBMIT QUESTIONNAIOR FORM THEN WHY WILL YOU DEMAND AGAIN QUESTIONNAIOR FORM BY PATIENT KRISHNANANDYADAV...

I bought an health insurance policy on 08.06.2012. The payment of the premium amounting to rs. 11675 was made vide ref. No. 127594 on 08.06.2012 from max bupa, so customer friendly and efficient insurance company. Since 08.06.2012 I was made to understand that a medical check is required and till date it has not been done inspite of several appointments fixed. My request for refund of the premium too has not been attended. Almost every second...