Max Bupa Complaints & Reviews

I have a medical policy with Max Bupa for a cover of 50 lacs, which warrants a premium of 115000/- yearly and which incidentally is also supposed to cover my OPD bills, except for preexisting conditions like hypertension and diabetes. However my OPD bills unrelated to these 2 preexisting conditions, are not being reimbursed since last 8 months. Leave aside settling the claims, even my mails do not get an acknowledgement. The intermediary...

Dear All

My self rohit kaushik, I purchase max bupa family floater for my father policy no. [protected].

Mr. Shobhit shulka (Sales Executive) giving me policy, i Disclose all Pre-existing disease to him But, he is not mention these disease in policy documents & he says me we take medical before issuing policy but max bupa issuing policy without taking medical.

when i am going for claim my...

Dear Sir/Madam,

I have purchased apolicy from max bupa for for in laws whose premium amount was around 24 thousand for sum assured of rs 2 lakhs.

the policy details are-

Policy no-[protected]
My father in law was detected with cancer & operated in TMH mumbai & we have submitted a claim amount of rs 2.64 lakhs & claim no. is 4025 but from past 02 months nobody was Max bupa...

I am a 1 month old customer of Max Bupa and I am already so frustrated with their service that I regret having taken this policy. on 12th May 2011 while buying the Heartbeat Gold policy(premium INR 16534), my credit cards got swiped thrice mistakenly. I have trying ever since to get my balance INR 33068 back from Max Bupa but without any effect. My service request number lodged on 18th May 2011 is 65972. I have not got my money back till...

I paid premium for two policies for my mother & father.Before purchasing policy they told the medical examination will be held at my place & all expenses will be bared by them.After my parents received call asking them to visit hospital & pay fees for medical tests.After lots of talk with customer care they have given me date & timings for medical tests but hospital was not aware of tests.After one week their medical examination...

Sir,
Max bupa health insurance company have been sending emails to me for health insurance. I gave positive response. From Delhi they contacted me I asked whether you cover preexisting diseases they told yes after 4 yrs of continuous insurance. I told my diseases they said no problem we will cover. I sent money then one doctor talked me I told all the diseases I have, After that call for one and half month no tel no msg. I tel jaipur...

The Insurance industry is supposed to have a very strong governance system however it seems liek MAX BUPA has been able to circumvent those through loop holes!

The Direct Sales team made sweeping commitments while selling the policy, and one really does not want to think o[censored]sing a health policy as it means some one near and dear being unwell or some thing unfortunate happening.

I was told that if I take the...

Kind Attn. : Shri K. Srinivas

Asst. Director

Insurance Regulatory & Development Authority

Consumer Affairs Department

United India Tower 9th Floor 3-5-817/818

Basheerbagh, Hydrabad-500029



Respected Sir,



I PRABAL...

Dear Sir/madam.
I yogendra kumar sharma purchase a max bupa healthe insurance policy in 07 may 2010 whose policy no. is [protected] and customer id no. [protected]. at the time of selling the policy the told me that i admited in a hospital 1/2 or 1 hrs than they reimburse me all my hospital bill and before 30 days and after 60 days medical bills. I admited on 20 sept 2010 and discharge on 21 sept 2010 due to feaver/chills/vomating...

To,
India Consumer Complent Forum.
Dear Sir/Madam.
I had taken health policy for my wife from Max Bupa Health Insourance of India.I am giving details as under.Max Bupa has been denied my claim case.They have cheated me.

Subject---Request for claim for Policy no-[protected],ID No-[protected]

Dear Sir,
I sunil kumar having the health policy on the name of my wife Pushpa...

Max Bupa has started its health insurance policies with lots of FALSE advertising. Their claim of covering everybody whatever their existing illness is false. They charged Rs. 19,100 as premium before they could even issue policy for my mother. I had disclosed to them that my mother suffers from diabetes (initial stage) and had undergone knee replacement surgeries. They said they have to do some medical tests on my mother and after which...