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Maxbhi / Elcotek Telecom Complaints & Reviews

www.maxbhi.com
2.5
Updated: Jul 1, 2025
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820
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Maxbhi / Elcotek Telecom reviews & complaints page 82

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Giri Gold Works
from vinukonda, Andhra Pradesh
Jul 27, 2015
Resolved
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Resolved

Address: Guntur, Andhra Pradesh

Dear sir
I have buy onida battery order #55093 on 12 / 06 / 2015, 08:48 pm

17 / 06 / 2015, 07:32 pmrs 298 / - refund to e wallet rs298 / - for order #55093

And i have noticed still battery in stock price increased for shipping cost:

30. 00 ₹. . .

Then i make fresh order #57162

In this order i used e wallet rs 298 + i paid. Rs30 by debit card

Maxbhi.com refund only rs 30 / - for order #57162

But my order #55093 e wallet rs298 / - not cleared so

Refund my rs298 / -
Nov 29, 2015
Complaint marked as Resolved 
my problem resolved by you and god grace. my problem resolved by you and god grace. thank s.. Maxbhi.com [email protected] Maxbhi.com [email protected]
Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
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dear sir

maxbi said contact bank manager ..

i have not received any mail from cc avenue..

today i meet my bank manager as you said, ,

manager said no un clear balance in your ac.

give cc avenue reference no.

plz you contact cc avenue for reference no.

plz talk about Rs-298/-

till today you are not mention about Rs-298/-...
Reply
Sir, we have initiated refund of your payments to your bank. This would have been quite easier and faster if you would have done this on your own from your accounts pannel. You dont need to make a complain for your refund of payments from your eWallet to your bank account.

Team Maxbhi.com
Reply
Mon, Aug 3, 2015 at 11:52 AM
Dear Giri,

Greetings from Maxbhi.com,
We have processed refund for your order via the original mode of your payments.


The payments will be reversed and credited back to your account in sometime via CCAvenue payment gateway which was used to make the payments at the time of ordering. The complete refund process usually takes 7-10 days from the date of the gateway confirmation.


For any further query or information, please email us at [protected]@maxbhi.com .
Reply
DEAR SIR
[protected] TODAY I GOT MY RS.298/- IN MY AC.

THANK YOU ONCE AGAIN WITHOUT YOUR HELP I CANT DO THIS,

PRICE AMOUNT BIG OR SMALL TRUTH IS FINALLY WINS.

AGIRI.
Reply
I have ordered a touch panel for Asus memo pad 7 four times. But all the the the order were cancel after 2-3 days from the order. What to do for refund
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    A
    Abhishek Sharma
    from New Delhi, Delhi
    Jul 25, 2015
    Resolved
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    Resolved

    Address: New Delhi, Delhi

    I ordered Tempered Glass for Lg L90 Company send me wrong product. now they want me to send it back. You sent me wrong product it was not my fault then why should i bear the return courier cost you should arrange the pick-up like other online shopping companies, why should the customer take the pain for your mistakes? courier cost is 100-150 and product cost 175 i wont pay extra 100-150 for your fault. refund my money (not points) and take it back by your own.
    +1 photos
    Oct 16, 2016
    Complaint marked as Resolved 
    Verified Support
    Sep 15, 2016
    Maxbhi / Elcotek Telecom Customer Care's response     Dear Mr. Abhishek Sharma,
    Sorry for the inconvenience caused to you regarding your order with maxbhi.com, i closely check your order detail sir the amount for the tempered glass has been fully refunded to your acquiring bank account with bank reference number[protected] so this issue is resolved from our-end and would request you to kindly mark the issue as resolve
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      nishantj01
      from Delhi, Delhi
      Jul 21, 2015
      Resolved
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      Resolved

      Address: New Delhi, Delhi

      I ordered Tempered Glass for Lg L90 Company send me wrong product when i call them they told my send me back I told them arrange the reverse pickup they told me it's your responsibility to send it back we will not arrange the reverse pickup for the product then i told them i will complain for you them told me do that.
      +2 photos
      Jul 4, 2016
      Complaint marked as Resolved 
      Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
      Verified Support
      Jun 01, 2016
      Maxbhi / Elcotek Telecom Customer Care's response       Dear Mr.Nishant Jain...first of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com...as i can see we tried to source the product with our supplier but unable to get the product so i have checked again and all the amounts have been fully refunded to your bank on 11-8-15 with bank reference no#[protected] Please check your accounts and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at http://www.consumercomplaints.in so that other users can get to know the actual process regarding the same.
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        A
        aadarsh01
        from Chennai, Tamil Nadu
        Jun 4, 2015
        Resolved
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        Resolved

        Address: Chennai, Tamil Nadu

        I have ordered a Celkon A98 battery which was 380Rs so placed an order and payment done was done by debit card and order was accepted and processed and after 2days received an email saying the order was rejected by seller and the amount was credited in maxbhi wallet. when checked for details could find that the particular product is still available and cost was increased to 1460Rs And cannot refund the amount back to the Bank account as well and i was forced to by another product instead of that for same cost
        +2 photos
        Jul 3, 2016
        Complaint marked as Resolved 
        Verified Support
        Jun 01, 2016
        Maxbhi / Elcotek Telecom Customer Care's response         Dear Mr. Aadarsh...first of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can see your order First you complained that we canceled your orders. Sir, please let me inform you that we are a eCommerce company based on supplies from our vendors. In our business model, we try to arrange those products to customers which are very hard to find and usually not available on the internet. We depend on stock;s from our vendors for these products. The vendors which really do not know anything about maintaining inventory and are the real retailers supporting the masses of our mobile phone repair industry. As and when you order, we try with all our vendors and try to source the product. Sometimes, we even spend hours of phone calls and visits to our vendors warehouse. about refund of your amount, we have a very simple process enabling you to do so in few clicks on 1 call or 1 support cheat. Means either you can login to your account and request for refund to bank, or you can call us and request refund to bank, or you can easily use our chat support and request to refund to bank. Also you can write an email to [protected]@maxbhi.com and ask for your refund, i have checked again and the amount of 380rs has been used for other purchase you made so i i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.
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