Maxbhi / Elcotek Telecom Complaints & Reviews

Dear sir,
I p. jebagnana daniel abraham have order a lg gm 200 mobile panel black. but your customer care staff as call to me tha panel color is black with orange color only is available. then i will that color is not intrested already am i mentione the black color panel only. customer care staff reply the ok i will sent it black color.. but my order (#375422) is now cancelled. cancelled news not call to me. maxbhi refund to e - wallet. i want refund my money in my bank account a/c no [protected] city union bank tirunelveli district ifsc code: ciub0000230. my order no is #375422 & amount is rs 455

I have placed order No#358347 for Rs.319.72 for a flip cover from www.maxbhi.com on 7th October 2016 and due to non availability of the item it was cancelled by them on 15th October 2016. The message "refund to bank" is appearing and the same has not yet credited to my bank account. Whenever I enquired it was clarified that the refund process will be done soon and it will take 10-12 days to credit the same in my bank account and the information will be updated in my phone from time to time. They are responding with the same reply for the past 3 weeks.

Dear sir as per above subject I hd booked in focus glass touch and paid amount but after two days it is cancelled by maxbhi the another one available with slide greater price.so I paid rest amount but once again the order is cancelled by maxbhi.the order no is 365543 and 364052.Now after app. 20 days the amount not refunded to account. As per communication the amount is initiated before 10 days.but till time not received amount

Ordered lyf flame 1 housing three times and every time order cancelled with messaga out of stock . But the time i placing order the product is available .
i tryied to ordered all the three colors option available and same [censored] happens .
i placed the order and after two days out of stock and order cancelled . Its like i have been ordering the same product for 15 days and you guys just put the message out of stock after getting my money .

i want my money to my bank account which is in my maxbhi e wallet

Dear sir,

I would like to inform you that i purchased charging connector / jack dock port flex cable for samsung galaxy s4 i9500 your side. i want to know that why are not deliver the product. please inform me right now. nitherthen return my rs. 340. thanks full to all
Order #: 370057 is this

Thanks & regards,

Amit pandey
+91-[protected]...

Sir/Madam
You have cancelled my order no 362219
However instead of refund to my bank account you have added the credit to ewallet. I dont intend to buy anything further from your site as order cancellation and refund to ewallet has been going on since long.You hardly have anything in stock.
All you want is to take the money by showing product is in stock and then refunding the money after a very long time to your ewallet system where the money is stuck instead of bank refund which is direct.
I request you to refund the amount to my Bank account ASAP and not hold the money with out my consent.
Kindly do so on urgent basis .I'm really frustrated and bothered with your service where you take the orders but you seldom procure the items.
PLS TREAT MSG ON PRIORITY BASIS. I absolutely want an unconditional refund to my bank account instead of the ewallet you credited without asking me.
Failing to do so, i will be forced to file a case against you for unnecessary harassment and intention to keep the to keep the money with you in consumer court.
RESPOND ASAP
Vipin
[protected]@icloud.com

I have purchased lcd with touch screen for lg l90 dual d410 - white code: et-lcd-cc2785-mb-102990 from m/s elcotek telecom/ maxbhi.com vide order number: 263778 dated 27.4.2016 and received defective component. After teletalk with company they have replaced the component, but to my surprise again defective. It worked for few minutes only. I talked to maxbhi and after their assurance, i returned back the material, but now they are not sending the replacement on the ground that the lcd screen was pasted. Although the material is under warranty for one month the maxbhi.com is not replacing the defective material. Now the complaint has been marked as resolved on 23.10.2016 without any remarks/ solution

Harjit singh,
Mob: [protected],
Email : [protected]@yahoo.com

I ordered a moto e tool kit. Instead of that they delivered iphone 4 tool kit. I gave a detailed explanation to customer support that what I received was iphone 4 tool kit and not the one which I ordered. The only answer I got was the same for all my request. Why do you provide customer support if you are not able to provide proper support ?

Look at the request and answer for all the post

"Customer Support - Maxbhi.com (Maxbhi.com)
To Raammv Mar 12 at 12:18 PM
##- Please type your reply above this line -##
Your request (#81785) has been solved. To reopen this request, reply to this email or click the link below:
https://elcotek.zendesk.com/requests/81785
Customer S
Customer Support - Maxbhi.com (Maxbhi.com)
Mar 12, 12:18 PM

Dear Raammv,

We at Maxbhi.com sell high quality compatible products and do not deal in original spare parts and accessories. The same has been clearly mentioned on every product details page. Also the same has been mentioned in our terms and conditions which can be read here : https://www.maxbhi.com/warranty-terms.html

The products are very high quality compatible products and are processed with a 3 stage quality check before they are shipped in any order.
For any further queries or information, please feel free to reply back.

Thanks & Regards,

Maxbhi.com
Ph: [protected]

Sales: [protected]@maxbhi.com
Support: [protected]@maxbhi.com
Website: https://www.maxbhi.com

Raammv
Raammv
Mar 11, 5:25 PM

Contact Us
Name: Raam vignesh
E-mail: [protected]@yahoo.com
Phone: [protected]
Country: India
State/province: Tamil Nadu
Department: Support
Message
Subject: Wrong order has been delivered
Body: My order id is #236996,

I ordered for a moto e tool kit. You have delivered iphone 4 tool kit which is of no match.

Please refund the money. Very much fed up by your improper and late delivery

E-shop of Maxbhi.com.

This email is a service from Maxbhi.com. Delivered by iCables.in.
[1VLXR7-5Z8J]
Reply Reply to All Forward More
Mv Raam
To Maxbhi.com Mar 12 at 2:43 PM
Sir,

That's fine and I never asked for original tool kit.

Wrong product has been delivered and what you have sent is apple I phone 4 tool kit.

Hide original message

From: Customer Support - Maxbhi.com (Maxbhi.com) ;
To: Raammv ;
Subject: [Maxbhi.com] Re: Contact us
Sent: Sat, Mar 12, 2016 6:48:18 AM

##- Please type your reply above this line -##
Your request (#81785) has been solved. To reopen this request, reply to this email or click the link below:
https://elcotek.zendesk.com/requests/81785
Customer S
Customer Support - Maxbhi.com (Maxbhi.com)
Mar 12, 12:18 PM

Dear Raammv,

We at Maxbhi.com sell high quality compatible products and do not deal in original spare parts and accessories. The same has been clearly mentioned on every product details page. Also the same has been mentioned in our terms and conditions which can be read here : https://www.maxbhi.com/warranty-terms.html

The products are very high quality compatible products and are processed with a 3 stage quality check before they are shipped in any order.
For any further queries or information, please feel free to reply back.

Thanks & Regards,

Maxbhi.com
Ph: [protected]

Sales: [protected]@maxbhi.com
Support: [protected]@maxbhi.com
Website: https://www.maxbhi.com

Raammv
Raammv
Mar 11, 5:25 PM

Contact Us
Name: Raam vignesh
E-mail: [protected]@yahoo.com
Phone: [protected]
Country: India
State/province: Tamil Nadu
Department: Support
Message
Subject: Wrong order has been delivered
Body: My order id is #236996,

I ordered for a moto e tool kit. You have delivered iphone 4 tool kit which is of no match.

Please refund the money. Very much fed up by your improper and late delivery

E-shop of Maxbhi.com.

This email is a service from Maxbhi.com. Delivered by iCables.in.
[1VLXR7-5Z8J]
Reply Reply to All Forward More
Customer Support - Maxbhi.com (Maxbhi.com)
To Raammv Mar 14 at 12:35 PM
##- Please type your reply above this line -##
Your request (#81785) has been solved. To reopen this request, reply to this email or click the link below:
https://elcotek.zendesk.com/requests/81785
Customer S
Customer Support - Maxbhi.com (Maxbhi.com)
Mar 14, 12:35 PM

Dear Raammv,

We at Maxbhi.com sell high quality compatible products and do not deal in original spare parts and accessories. The same has been clearly mentioned on every product details page. Also the same has been mentioned in our terms and conditions which can be read here : https://www.maxbhi.com/warranty-terms.html

The products are very high quality compatible products and are processed with a 3 stage quality check before they are shipped in any order.
For any further queries or information, please feel free to reply back.

Thanks & Regards,

Maxbhi.com
Ph: [protected]

Sales: [protected]@maxbhi.com
Support: [protected]@maxbhi.com
Website: https://www.maxbhi.com

Raammv
Raammv
Mar 12, 2:48 PM

What I M saying here is apple iPhone 4 tool kit has been delivered and you are irresponsibly saying some other stuff simply. moto e screw set is t5 and u have sent 0.8mm apple 4 screw driver kit which is not even matching and can't open the phone itself.

Raammv
Raammv
Mar 12, 2:45 PM

What I M saying here is

Raammv
Raammv
Mar 12, 2:43 PM

Sir,

That's fine and I never asked for original tool kit.

Wrong product has been delivered and what you have sent is apple I phone 4 tool kit.

Customer S
Customer Support - Maxbhi.com (Maxbhi.com)
Mar 12, 12:18 PM

Dear Raammv,

We at Maxbhi.com sell high quality compatible products and do not deal in original spare parts and accessories. The same has been clearly mentioned on every product details page. Also the same has been mentioned in our terms and conditions which can be read here : https://www.maxbhi.com/warranty-terms.html

The products are very high quality compatible products and are processed with a 3 stage quality check before they are shipped in any order.
For any further queries or information, please feel free to reply back.

Thanks & Regards,

Maxbhi.com
Ph: [protected]

Sales: [protected]@maxbhi.com
Support: [protected]@maxbhi.com
Website: https://www.maxbhi.com

Raammv
Raammv
Mar 11, 5:25 PM

Contact Us
Name: Raam vignesh
E-mail: [protected]@yahoo.com
Phone: [protected]
Country: India
State/province: Tamil Nadu
Department: Support
Message
Subject: Wrong order has been delivered
Body: My order id is #236996,

I ordered for a moto e tool kit. You have delivered iphone 4 tool kit which is of no match.

Please refund the money. Very much fed up by your improper and late delivery

E-shop of Maxbhi.com.

This email is a service from Maxbhi.com. Delivered by iCables.in.

Order No. - #362837
Product - LCD Screen for Lava Iris 402 (replacement display without touch)
Amount - 609

I have ordered the product on 16/10/2016 and have paid the amount with my debit card. I have cancelled the product and it has been refunded to my maxbhi e-wallet on 19/10/2016. I don't want to use the amount in e-wallet anymore in maxbhi website. I need the amount to be get refunded in my bank account.

Account Details:
Vignesh Kumar M
HDFC Bank A/C No: [protected]
IFS Code: HDFC0001860

I ordered a LCD touch panel with "www.maxbhi.com". The order placed was for black lcd touch panel for my iphone 4. But I received "white display panel" so i conveyed the same to maxbhi.com customer care via phone and email. But maxbhi.com is cheating me saying that it was confirmed by call that white panel only will be supplied. Because of the bad experience i couriered the product back at my own expense and asked them to repay my money via call as well by email and clearly mentioned them that I wont any replacement because of there unethical methods in selling products. But after about 21 days i got a email saying that black lcd touch panel is being coureried to my home, so i immediately called them and told them to hold the same as i clearly mentioned them to repay my money back. But instead "maxbhi" came back saying that no such option is available and further said that 25% of charges shall be deducted for the transaction. Please help me in getting back the full amount back to my bank account and suitableaction against maxbhi.com for the mental agony caused by the Maxbhi/Elcotek telecom

I had purchased some items from this site but the order got cancelled due to inavailability of the item in stock. i ordered a differrent item when the item was "in stock" with higher price than the previous item, the same thing repeated again and the money was back to my e-wallet again. i did e-mail the maxbhi website about my refund request but there is no reply from them.
my email id is [protected]@gmail.com and it is the same id used in maxbhi account.Please consider this complaint and take necessary action.

Order No.353637 cancelled but my money Rs.3021/- paid by me on 28th Sept. not yet transferred to my bank account inspite of my repeated comlaints. Party says they have completed the process for refund and ccavene will refund the amount to me. But ccavenue says they have not received any instructions from Maxbhi. It is almost 17 days but my money is still being kept by them.

Please help me to get my money back

Hiii I had contacted maxbhi regarding Order # 357090 it is not working good sound quality is poor. so kindly retain it and refund the money as soon as possible. But they are refusing to provide the refund. the product which I had is not meeting the expectation. so please help me and Do send me the email as the query is solved Neel Sorathia [protected]

I have got batter by blue dart right now
But as i opened my box battery is already warm.
And manufacturing defect by pin side.
It's mean battery is ready to explode.

What is the return policy

Order id 355061

Mob. No. [protected]
Invoice:
Order #: 355061 date: 30/09/2016, 10:36 pm
Seller
Maxbhi.com
318, network plaza, karol bagh, new delhi
City: new delhi
State: delhi
Pincode: 110005
Phone: [protected]
Buyer
Kamal sharma
Tee cafe shop no. 5 vivek vihar old ranipur more
City: haridwar
State: uttarakhand
Pincode: 249401
Phone: [protected]
Dispatched via: bluedart
Awb #: [protected] maxbhi.com order ref: 355061
Maxbhi.com shipment id: 74751
Sr. No. Product quantity unit price subtotal
1 battery for alcatel one touch pop c7 1 440.28 rs. 440.28 rs.
Subtotal: 440.28 rs.
Shipping cost: 0.00 rs.
Total amount paid for products mentioned above: 440.28 rs.
Amount in words: four hundred and four point two eight rupees only
Declaration:

[protected]@gmailcom Date 05/10/2016 Again thanks to maxbhi.com my order #355222 got canceled what the hell you guys do if you cant fullfill customers needs why you run online market just close it...My order no.#355222 and previous order no.#353588 got canceld by maxbhi.com and the amount Rs 1085 got transfered to E-wallet but I want my money back in my Bank Account so Send money to my Bank account.....

Order #354653 They can't refund my money to my bank account. Their is no place requesting refund or transfer to my account. Ebay, amazon can transfer to my account without any delay. They hold my money, they have send me a mail about transfer to my account but their is no link to do it. I need my money very soon.
please mention clearly wheter product is avilable or not while shopping only .you guys telling out of stock and canceling my order after placing my order so please mention correctly thanks.
Name hasham sharieff km
email [protected]@gmail.com.

After a unsuccessful purchase my money was credited as ipoints. The amount was 571. I have given a request to transfer the amount. They transfered me only 275 rupees and the balnce amount is still in my e wallet. I have given 4 or 5 request to transfer. They stopped replying then. Sometimes i receives an email of same content that sorry for inconvenience. It is been 2 months since the request. No transfer so far.

Hello sir i am raghuveer singh i ordered touch digitizer for palm pixi plus (black) from your site and after one day the order canceled automatically and when i checked that product it shows out of stock. and my money added to e-wallet of your site. i need immediate refund of my money to my bank account. order number #352717 worth 474.27 inr.

Waiting for your early action.

[protected]@gmail.com
Date 30/09/2016 rs. 1085 cash back 29/09/2016, 02:40 pm refund for order #353588 dear sir i dont have refund my money from maxbhi ewallet they dont gave any infor mation about how to recover my money from maxbhi ewallet pleas help to me for recovering of my money according to my cancelled orders of maxbhi thank u sir vishwanath (Mo. No.: [protected], india)

Hlw sir i order swipe virtue touch digitizer order number 346881.my order has confirmed but any no reason my order has cancel.and my come maxbhi e wallet i complained customer care maxbhi but they didnot ans this i complained website but no response. Please help me and transfer my money my bank account.i payment my net banking.and payment confirmation no.IG0CSG4ZB5