Maxbhi / Elcotek Telecom Complaints & Reviews

Address: New Delhi, Delhi, 110005

Website: www.maxbhi.com

I have ordered touch with lcd digitizer complete assembly from maxbhi, com
You can see the image what i received is poor quality touch and display separately. Need refund.

Oct 13, 2016

Complaint marked as Resolved

Verified Support

Sep 12, 2016

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr, Kshitij Tayde, , , First of all we are very sorry for the inconvenience caused to you, as discussed with you we will refund your amount in your maxbhi.com ewallet after checking the product when it will reached and also we are trying to source the same product if it gets available we will definatly ship you the product as per your confirmation, we believe all the misunderstanding has been cleared for now and Also request you to mark the issue as resolved.

View replies

A

Arijitchowdhury

from Ingraj Bazar, West Bengal

Aug 15, 2016

I Have purchase a LCD Screen for Nokia 2700 Classic- Replacement Display. still the company does support to refund my product.

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110015

Website: Maxbhi.com

Maxbhi.Com is very fake website, they do not provide good quality products, also they do not refund if there product are not working. Even they charged extra for courier service when you are looking for replacement

I never recommend to anyone to use this website

Pls do not purchase any products from this side

My order number: 303049

Charger for nokia lumia 720 - usb mobile phone wall charger
Code: et-ga-dsk-chrgr-104570

Sep 17, 2016

Complaint marked as Resolved

Finally, I compelled maxbhi.com to refund my money back and they have refunded my money back. Thanks consumercomplaints.in, ccavenue and Mr. Pathak (maxbhi.com officer) for support

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Aug 09, 2016

Updated by Chandan.2409 pls do not purchase any products from this website*

Verified Support

Aug 09, 2016

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Chandan... First of all i am sorry for the inconvenience caused to you regarding your order with maxbhi.com, sir i closely looked at your order and found you had a conversation with maxbhi representative today, if you are facing any issue regarding your product kindly follow the replacement process your product will be replaced with the new one..as far as your query exists of charging extra amount for courier its not that charge which we charge you.. if you wish you can visit our office at Karolbagh as you are from Delhi and can give your product by hand over there we will accept it and replace it as per replacement process, i believe this will resolve your issue or let me know if you have any other concerned regarding the same... Also would like to request you to kindly mark the issue at resolved so that other user can also get to know that replacement policies

Aug 10, 2016

Updated by Chandan.2409 Maxbhi.Com is very fake website, they do not provide good quality products, also they do not refund if there product are not working. Even they charged extra for courier service when you are looking for replacement

I never recommend to anyone to use this website

Pls do not purchase any products from this side

My order number: 303049

Charger for nokia lumia 720 - usb mobile phone wall charger
Code: et-ga-dsk-chrgr-104570

After above complaint i got below revert

=

Maxbhi / elcotek telecom customer care's response, aug 09, 2016
Dear mr. Chandan... First of all i am sorry for the inconvenience caused to you regarding your order with maxbhi.Com, sir i closely looked at your order and found you had a conversation with maxbhi representative today, if you are facing any issue regarding your product kindly follow the replacement process your product will be replaced with the new one.. As far as your query exists of charging extra amount for courier its not that charge which we charge you.. If you wish you can visit our office at karolbagh as you are from delhi and can give your product by hand over there we will accept it and replace it as per replacement process, i believe this will resolve your issue or let me know if you have any other concerned regarding the same...
Also would like to request you to kindly mark the issue at resolved so that other user can also get to know that replacement policies

=

Now i wish to clear to maxbhi that below is the order which i placed, where i clearly mentioned that i need original charger but you people gave me duplicate charger by saying that it will support your phone and work better and if not then you will refund my money, now as charger is not working properly so you are denying for refund

What the hell is this???

Now you are asking me to visit your office, instead of sending your exe

Also you people did not clear me such thing

I need my money back only, i do not need your duplicate charger

Really this is fake site, do not trust this site and there support team

=
Maxbhi.Com
318, network plaza, karol bagh
New delhi, delhi 110005
India
Phone: [protected]
Website: www.maxbhi.com
Email: [protected]@maxbhi.Com
Order #303049
Status: approved
Date: 11/07/2016, 11:41 am
Payment method: credit card, debit card, net banking
Shipping method: dtdc courier & cargo ltd.

Product quantity unit price subtotal
Charger for nokia lumia 720 - usb mobile phone wall charger
Code: et-ga-dsk-chrgr-104570
E-wallet price: 244

1 243.86 rs. 243.86 rs.
Subtotal: 243.86 rs.
Shipping cost: 0.00 rs.
Cash back: 12
Total weight: 0.2 kg
Total cost: 243.86 rs.

Notes:
Product should be original, i need charger for lumia 720

Aug 10, 2016

Updated by Chandan.2409 ghatia

Aug 10, 2016

Updated by Chandan.2409 Now I wish to clear to Maxbhi that Below is the order which I placed, where I clearly mentioned that I need original charger but you people gave me duplicate charger by saying that it will support your phone and work better and if not then you will refund my money, now as charger is not working properly so you are denying for refund what the hell is this ??? now you are asking me to visit your office, instead of sending your exe also you people did not clear me such thing I need my money back only, i do not need your duplicate charger Really this is fake site, do not trust this site and there support team =================================== Maxbhi.com 318, Network Plaza, Karol bagh New Delhi, Delhi 110005 India PHONE: [protected] WEBSITE: www.maxbhi.com EMAIL: [protected]@maxbhi.com Order #303049 STATUS: Approved DATE: 11/07/2016, 11:41 AM PAYMENT METHOD: Credit Card, Debit Card, Net Banking SHIPPING METHOD: DTDC Courier & Cargo Ltd. Product Quantity Unit price Subtotal Charger for Nokia Lumia 720 - USB Mobile Phone Wall Charger CODE: ET-GA-DSK-CHRGR-104570 e-Wallet Price: 244 1 243.86 Rs. 243.86 Rs. Subtotal: 243.86 Rs. Shipping cost: 0.00 Rs. Cash Back: 12 Total weight: 0.2 Kg Total cost: 243.86 Rs. Notes: product should be original, I need charger for LUMIA 720

Aug 10, 2016

Updated by Chandan.2409 I will contact my bank and ccavenue.com for refund, there is no any benefit to waste my time by talking you fraud/fake people Further i will post my feedback on all site else refund my money directly

Verified Support

Aug 24, 2016

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Chandan refer to our discussion we shipped the product again on 19/8/16 shipment id Z99636787 kindly confirm us the receipt of the product if you require any sort assistance kindly do let us know at [protected]@maxbhi.com or you can connect us on our live chat support...
Also would like to request you to kindly mark the issue as resolved at consumercomplaint.in

Sep 05, 2016

Updated by Chandan.2409 again you have given duplicate charger...even I asked for original charger...

refund my money urgently

Sep 05, 2016

Updated by Chandan.2409 ghatiya service...

Sep 07, 2016

Updated by Chandan.2409 never trust maxbhi.com products

Sep 17, 2016

Updated by Chandan.2409 Finally I compelled maxbhi.com to refund my money, and they have refunded my money back. So now issue is solved...

Thanks consumercomplaints.in, CCAvenue and Mr. Rajeev Pathak for support...

View replies

A

Abiraj199

from Hyderabad, Telangana

Aug 12, 2016

Please do not trust this site

Takes the order once you make the payment.

They cancel the shipment

Prefer calling customer care before ordering you'll know what I'm talking about

Lost 650 rs ordering a back camera for Google Nexus 5x

Reply

A

ayush48

from New Delhi, Delhi

Aug 15, 2016

I ordered blackberry 9720 display with its touch, i received a display of some other small screen phone and no digiterlizer... i been writing mails from 10 days but maxbhi is not accepting its mistake
they are not picking up calls
the only reply i am getting is as per there records they have sent right product ...

Reply

H

hsgillrcf

from Jalandhar, Punjab

Oct 26, 2016

As per my personnel experience, the Maxbhi.com is fake and fraud company. Their customer support service is only to harass the customers. They take orders, collect money and supply sub-standard/defective material to their customers. Then they refuse to replace the defective components or money collected by giving petty reasons. they are biggest cheaters. please be aware of Maxbhi.com/ elcotek

Reply

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Looks this is a fake website with showing n number of products and availability with out real status. Also this products created based on search history in google for mobile spare parts.

This are all my orders placed with maxbhi and none of the product delivered yet. Also they are simply moving the cash to e-wallet with unknown reasons. So, please check and ban this kind of business with public and return my all money from e-wallet.

My mail id - [protected]@yahoo.Com
Contact number - [protected]
Thanks

31/07/2016, 04:07 pm 370 order #318131: tmp — › cancelled (The points used in the order were added to user account.)
29/07/2016, 07:44 pm -370 order #318131: order placed
24/07/2016, 04:47 pm 1899 order #311492: tmp — › cancelled (The points used in the order were added to user account.)
21/07/2016, 09:23 pm -1899 order #311492: order placed
21/07/2016, 05:36 pm 3 order #306346: tmp — › refunded to ewallet (The points used in the order were added to user account.)
21/07/2016, 05:36 pm 1909 refund for order #306346
21/07/2016, 01:40 pm 334 order #305391: tmp — › cancelled (The points used in the order were added to user account.)
15/07/2016, 01:26 pm -3 order #306346: incomplete — › approved (The points used in the order were subtracted from user account.)
14/07/2016, 11:33 am -334 order #305391: order placed
14/07/2016, 11:02 am 337 refund for order #304518

Sep 9, 2016

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Aug 08, 2016

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Hariraman.. first of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As per your complains please allow me to answer them. First you complained that we canceled all your orders. Sir, please let me inform you that we are an eCommerce company based on supplies from our vendors. In our business model, we try to arrange those products to customers which are very hard to find and usually not available on the internet. We depend on stock;s from our vendors for these products. The vendors which really do not know anything about maintaining inventory and are the real retailers supporting the masses of our mobile phone repair industry. As and when you order, we try with all our vendors and try to source the product. Sometimes, we even spend hours of phone calls and visits to our vendors warehouse to try to find your product. Means with your every order we spend money trying to source it. And at the end i[censored]n-luckily in few cases when we end up with no product, then we have no other option rather to refund you in full amount. Now you can imagine if you ordered same product for 5 times and we tried to look for that product and still end up without it, then who is the one with the real loss. About your 2nd complain about refund of your amount, we have a very simple process enabling you to do so in few clicks on 1 call or 1 support cheat. Means either you can login to your account and request for refund to bank, or you can call us and request refund to bank, or you can easily use our chat support and request to refund to bank. Also you can write an email to [protected]@maxbhi.com and ask for your refund. You could have easily done that rather than choosing the longer route. still as we receive a confirmation for refund to bank i am initiating your complete refund from our-end it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

View replies

C

Chandan.2409

from Delhi, Delhi

Aug 10, 2016

very ghatia service

do not purchase anything from this site

I have requested for original charger but they given me duplicate charger by saying that it will work and support to my phone else they will refund

now neither charger is working properly nor they are refunding my money
just giving excuse

so this is a cheater site,

cheater...

cheater...

Order# - 303049

Order Date - 11/07/2016 11:44:48

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: East Godavari, Andhra Pradesh, 533105

Website: www.maxbhi.com

I have orderd a Mobile screen guard on 27.07.2016 but i have not received yet my order number is #312247 when i cheked the status it is showing as cancelled and asking to re book i have not got my money back to my account my contact number is [protected], [protected]. i want my money back to my account its all of cheating way because of such a vague service other online shopping are screwed off.

Oct 4, 2016

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Sep 03, 2016

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr.Ramesh Thatichetti, , , , First of all i am sorry for the inconvenience caused to you regarding your order with Maxbhi.. sir as i checked your entire order your request for refund to bank was for 312247 which is completely refunded from our-end shortly will be credited back to your acquiring bank account, so as per your request we have refunded and as i came to know that you want refund for other order also which is already done as requested so for refund to bank we need confirmation from the registered customer... so now we believe all the mis-understanding were clear & hope to regain your trust again in maxbhi.com Also would like to request you to kindly mark the issue as resolved so that other user can also know the actual policies regarding the same.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Kozhikode, Kerala, 673633

Website: Maxbhi.com

Hello sir, I order a touch with Lcd of xolo era 4G phone. My order is successful place Later on it was cancelled. That is not a 1st time I have tried 3 to 4 times but the order has cancelled automaticaly . So I decided I have to refund my money in my bank account. My order no is #319729, #308278, #317486. The total amount to be refund is Rs.1599/- .

Sep 5, 2016

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Aug 05, 2016

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Vinil Kumar... First of all i am sorry for the inconvenience caused to you regarding your order with Maxbhi.. sir as i checked your entire order your request for refund to bank was for 319729 which is completely refunded from our-end shortly will be credited back to your acquiring bank account, so as per your request we have refunded and as i came to know that you want refund for other order also which is already done as requested so for refund to bank we need confirmation from the registered customer... so now we believe all the mis-understanding were clear & hope to regain your trust again in maxbhi.com Also would like to request you to kindly mark the issue as resolved so that other user can also know the actual policies regarding the same

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Purulia, West Bengal, 723102

Website: E-shop of Maxbhi.com.

Defective product received and tried to contact their support number but unfortunate they were not even responded over phone and after sending mails for few days the confirmed they will not exchange the DEFECTIVE item because its not in warranty though it has not passed 30 days(bought on 02/08/2016) and its not a screen guard as written under their policy terms which I think only written for making public dump and they really running a business to loot of public money.Who ever read this please dont buy anything from this site.lets banned the loot of public money through "E-shop of Maxbhi.com."

Oct 13, 2016

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Aug 17, 2016

Updated by santanukarmakar87 Defective product received and tried to contact their support number but unfortunate they were not even responded over phone and after sending mails for few days the confirmed they will not exchange the DEFECTIVE item because its not in warranty though it has not passed 30 days(bought on 02/08/2016) and its not a screen guard as written under their policy terms which I think only written for making public dump and they really running a business to loot of public money.Who ever read this please dont buy anything from this site.lets banned the loot of public money through "E-shop of Maxbhi.com."

Aug 17, 2016

Updated by santanukarmakar87 Maxbhi.com :1.Dont buy Get benefited.
2.buy less gain more
3.Stop buying stay free
I think these are the most applicable brand tag for your public looting company

Aug 17, 2016

Updated by santanukarmakar87 Not resolved ..looting of public money continues...Dont worry one day every one stop buying from this site

Verified Support

Sep 12, 2016

Maxbhi / Elcotek Telecom Customer Care's response Dear Santanu Karmakar Sir, , , , As discussed with you we had shipped the new LCD Screen for Micromax A74 Canvas Fun (replacement display without touch) to you on 11/09/16, kindly confirm back to us when you will receive the product, We believe all the misunderstanding has been cleared now, So request you to kindly mark this complain as resolved.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Tiruvannamalai, Tamil Nadu, 606601

Website: Maxbhi. Com

Not correct response, pls tell me the details to buy another product with the help of my maxbhi e-wallet or refund my cash to my bank account.
It will be useful for me. I have ordered milagrow 32gb touch & display for the product. The amount of product is 1496.
In my wallet i'm having 1444. I'm also having an offer of 10%discount by using promo code. By using discount, i had to pay only 1395. So how i have to pay the remaining balance in maxbhi.

Sep 3, 2016

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Aug 03, 2016

Maxbhi / Elcotek Telecom Customer Care's response Dear Sir...First of all i am sorry for the inconvenience caused regarding your order with maxbhi.com, as i can understand you were facing a problem in using your wallet choose the product add it in your cart there you can see a tab which is asking pay by maxbhi wallet put the amount you required to use and press apply you amount then processed to checkout and submit your order...or you can visit the link mentioned below https://www.maxbhi.com/maxbhi-e-wallet-details.html if you still face any issue then kindly contact us at: https://www.maxbhi.com/contact-us.html Also would like to request you to kindly mark the issue as resolved so that other user can also know the actual policies regarding the same...

View replies

V

varka vivek

from Mangalore, Karnataka

Aug 5, 2016

I bought a iball slide 3g 6095 d20 touch screen, but it is automatically cancelled, so iwant to my money to retten to my account,
name; venkannababu varka
order id; 314495
cancelled date; 27/07/2016
my ewallet ballance; 644 RS
SBI ACOUNT NUMBER
Please retern my money.

Reply

S

santanukarmakar87

from Mumbai, Maharashtra

Aug 9, 2016

Defective product received and tried to contact their support number but unfortunate they r not even responding.

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Ernakulam, Kerala, 686671

Website: www.maxbhi.com

I orderd samsung touch screen (Order id:#299565} but i got complainted product. I requested for return or exchange.. But they refuse my return. It has 30 days replacement warranty. But they not responding

Sep 2, 2016

Complaint marked as Resolved

Verified Support

Aug 02, 2016

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Delvin Thomas... i am really sorry for the inconvenience caused to you about your order with Maxbhi.com. i have closely checked your conversations with Maxbhi representatives and found that we were unable to replace your product as the product warranty was void due to seal removed (clear) from the touch screen, and as mentioned in our term & conditions all the products cover's 30day's manufacturing defects replacement warranty but any product which receives without warranty seal can't be replaced and we received your product without warrant seal Sir

View replies

B

Bhunia

from Delhi, Delhi

Aug 5, 2016

But item not received please refund my money .
Regards
mahendra Bhunia
M-[protected]

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 110005

Website: www.maxbhi.com

Maxbhi. com is fraud
Most of the time they take money for parts and after a week they say its not available and money will credited to your e wallet, they are using the public money to run their fraud business, happend many times
Order #239470 amount 1019
Status: approved
Date: 10/03/2016, 05:58 pm
Payment method: paytm
Shipping method: blue dart express ltd.
Date 13/03/2016
Dear hariraj, greetings from maxbhi. com,
We've processed refund for your order. the full refund has been done to your e-wallet account with maxbhi. com.

March 25th
We would like to inform you that: 1020 rs. cash back have been subtracted from your maxbhi e-wallet account. reason:refund to bank for order #239470
July 28
Amount 1489/-order #: 317153 date: 28/07/2016, 04:56 pmthe payments for your order with maxbhi. com has been approved & the order i now being processed. once the order is shipped / completed, we will inform you about the same.
31st july
Greetings from maxbhi. com,
We've processed refund for your order. the full refund has been done to your e-wallet account with maxbhi. com.

Sep 1, 2016

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Aug 01, 2016

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Hiraraj, first of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As per your complains please allow me to answer them First you complained that we canceled all your orders. Sir, please let me inform you that we are a eCommerce company based on supplies from our vendors. In our business model, we try to arrange those products to customers which are very hard to find and usually not available on the internet. We depend on stocks from our vendors for these products. The vendors which really do not know anything about maintaining inventory and are the real retailers supporting the masses of our mobile phone repair industry. As and when you order, we try with all our vendors and try to source the product. Sometimes, we even spend hours of phone calls and visits to our vendors warehouse to try to find your product. Means with your every order we spend money trying to source it. And at the end i[censored]n-luckily in few cases when we end up with no product, then we have no other option rather to refund you in full amount. Now you can imagine if you ordered same product for 3 times and we tried to look for that product and still end up without it, then who is the one with the real loss. About your 2nd complain about refund of your amount, we have a very simple process enabling you to do so in few clicks on 1 call or 1 support cheat. Means either you can login to your account and request for refund to bank, or you can call us and request refund to bank, or you can easily use our chat support and request to refund to bank. Also you can write an email to [protected]@maxbhi.com and ask for your refund. and for refund to wallet We cannot initiate the refund request until and unless we get the request from your end. It is because many people in our country use the payment modes from there friends, relatives, cybercafe's, etc. So we need a confirmation from there end regarding the same as you requested for refund to bank on 31-7-16 we have initiated your request on next day 1-8-16 it will be credited back to your account soon as we did in your earlier order... Also would like to request you to kindly mark the issue as resolved so that other user can also know the actual terms & policies regarding the same

View replies

K

Kishore Babu Yarlapati

from Hyderabad, Telangana

Aug 1, 2016

Every one...Dont buy any product in Maxbhi.com
They're showing all products as In stock
After 5 Days they're saying product not available we are refunded to e wallet ... Please not they're collecting money from users side . Second time I am facing this issue.
ORDER #: 309231 Touch Pad for Nubia Z9 mini

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 700026

Website: www.maxbhi.com

I ordered an item which was shown in stock..but. later. they. cancelled it themselves and. put the balance in e wallet..then i ordered. another item..this time also cancelled..each time. the price is kept high... kindly take strict action against this bugger. they never deliver any item.. only. keep on increasing price till one. has paid enough. bucks

Jun 16, 2017

Complaint marked as Resolved

company returned me while money..thanks

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Sep 12, 2016

Maxbhi / Elcotek Telecom Customer Care's response Dear Sidcurie Sir, , , , , , First of all really very sorry for the inconvenience caused to you about your order with Maxbhi.com. Kindly provide us your order ID or registered email ID with maxbhi.com, So that we can help you further.

View replies

S

Santosh Badadhe

from Mumbai, Maharashtra

Aug 1, 2016

I had purchased some items(LCD with touch screen for spice stellar 514 Black complete assembly folder) from this site but the order got cancelled due to inavailability of the item in stock. Please Refund my money in same account from where money was debited.

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Gautam Buddh Nagar, Uttar Pradesh, 201308

Website: Maxbhi.com

I ordered a screen for 3600 rupees from maxbhi. 2 days later the order was cancelled and money was put in ewallet. Later though i got my refund back in my account. I didnt even get the reason for it. I assumed the product must not be available. But when i checked on there website just the same day it was being sold for 8500. If this not scam than what it is. Good reputed online brands keep there word. Just a month ago snapdeal lost a case against a consumer for not being able give the iphone at the same price as mentioned online. This should have honoured the price they were selling it for. Very disappointing.

Aug 30, 2016

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jul 30, 2016

Maxbhi / Elcotek Telecom Customer Care's response Dear Madam, As per your complains please allow me to answer them First you complained that we canceled all your orders. Maam, please let me inform you that we are a eCommerce company based on supplies from our vendors. In our business model, we try to arrange those products to customers which are very hard to find and usually not available on the internet. We depend on stock;s from our vendors for these products. The vendors which really do not know anything about maintaining inventory and are the real retailers supporting the masses of our mobile phone repair industry. As and when you order, we try with all our vendors and try to source the product. Sometimes, we even spend hours of phone calls and visits to our vendors warehouse to try to find your product. Means with your every order we spend money trying to source it. And at the end i[censored]n-luckily in few cases when we end up with no product, then we have no other option rather to refund you in full amount in wallet or in your acquiring account and as i can check your order refund also completed from our-side on 23-7-16 with your bank reference T47077 kindly check your account and do update us... Also would like to request you to mark this issue as resolved as other user can also get to know the actual policied regarding the same

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: East Khasi Hills, Meghalaya, 793001

I have been order battery lava iris 356 in maxbhi.com which i had paid the amount of rs. 363.. After i got a successful message i got relief of payment but after 2 days i got a message that my item is not successful surprisingly and it had been cancelled for no reason.. Later i got a message that they have sent my money to e wallet of my maxbhi account.. When im about to see an option to transfer my money to my bank account.. Unfortunately i haven't seen any options.. My order id is #314463. Please please send my money to my bank account

Aug 29, 2016

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jul 29, 2016

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Streamlet Surong, i am really sorry for the inconvenience caused to you about your order with Maxbhi.com. i have closely checked your conversations with Maxbhi representatives and have your refund request on 27/7/16 Well, as we came to know that you want refund for your order, we have initiated refund for your orders 314463 on 29/7/16. your refund request has been initiated & completed from our end to bank will be credited back shortly to your acquiring account. Please let us know if you need any further help regarding the same. Also would like to request you to kindly mark the issue as resolved so that other user can also know the actual policies regarding the same

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Ghaziabad, Uttar Pradesh, 201001

Website: www.maxbhi.com

I ordered a product earphone for xiaomi mi 1s - handsfree, in-ear headphone, 3.5mm, white. The first product did not worked properly and the second product in replacement of first was also not worked properly. I tried to contact through e-mail many much times and i also called them many times on their customer support number to refund my product amount + the shipped amount of first returned product but they refuse the all complaints. They always says that kindly fill our complaint form then we will solve your problem but there is no action taken by them.

Oct 17, 2016

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Sep 16, 2016

Maxbhi / Elcotek Telecom Customer Care's response Dear Prateeksha Gaur Mam, , , , First of all really very sorry for the inconvenience caused to you, your order with maxbhi.com Order #257271, I had closely checked your order and i found that your product has been replaced once with the new one but if still your problem remains then we request you that we are still replace the product again IF you can send back the defective product as per you, So kindly confirm us how to resolve your issue, you can contact us at [protected]@maxbhi.com

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 263139

Website: www.maxbhi.com

Guys beaware before buying any thing from maxbhi
They are showing only images of product no inventory management is there
When i pay them
Then they are saying aproved underprocess#1
Underprocess#2
Tmp
Finally order cancelled and amount refund to their maxbhi wallet in place of bank account

Outcome is that they are using ur money for minimum 10days at last refund to their...

Helpful

Found this helpful?

4 Comments

Address: Krishna, Andhra Pradesh, 521001

Website: maxbhi.com

The refund money for order #303651 is refunded to maxbhi account... I want it to refund back to my bank account... So, please once look over it... Its urgent... My associated email:akhil. [protected]@gmail.com

Awaiting for fast reply

Aug 29, 2016

Complaint marked as Resolved

Verified Support

Jul 29, 2016

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr.Akhil Ambati, i am really sorry for the inconvenience caused to you about your order with Maxbhi.com. i have closely checked your conversations with Maxbhi representatives and have not found any refund request for your order. We cannot initiate the refund request until and unless we get the request from your end. It is because many people in our country use the payment modes from there friends, relatives, cybercafe's, etc. So we need a confirmation from there end regarding the same. Well, as we came to know that you want refund for your order, we have initiated refund for your orders 303651. your refund request has been initiated to bank will be credited back shortly. Please let us know if we can be any further help to you regarding the same. Also would like to request you to kindly mark the issue as resolved so that other user can also know the actual policies regarding the same

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Ghaziabad, Uttar Pradesh, 201009

Website: Maxbhi.com

Hi,

I have purchased micromax p480 tab lcd display and my order number: 306171. when i buy, its show in stock also i make payment for this pdoduct. when i asked for upadate of my order. they says your order is in under process after some maxbhi says its out of stock and refund my payment. but still i have not got my payment back in my account. maxbhi.com cheats with customer. dont but any product from maxbhi.com.

Aug 22, 2016

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jul 22, 2016

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr.Amit Saxena... first of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com...i closely check your conversation with maxbhi representative and as per your request on 20-july-16 for refund amount to your bank account has been initiated on 21-july-16 your complain has been attend with 24 hour and same has been communicated to you as reply of your complain that your amount will be credited back to your acquiring bank account as per payment gateway and your bank process so kindly check your account and do let us also update about your amount credit as refund has been completed from our end...kindly do let us know if we can help you further in this regards. Also would like to request you to mark the issue as resolved so that other user can also know the actual terms & policies regarding the same

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110005

Website: www.maxbhi.com

I have ordered "lava iris x5 4g white touch screen" 2 times in maxbhi website, but they send 2 times "lava iris x5 white touch screen", this touch screen is not compatible for my mobile... due to some personal problems i am in out of station more than 1month... after 1 month i have raised a complaint to maxbhi, but they answered that we provide only after delevery 1month replacement warranty. i am already sent the 2 products to maxbhi for replacement in india post "
Courier company: india post
Tracking number: rn[protected]in, rn[protected]in
Courier send date: 19/07/2016, but they answered that the product is not in warranty and thus cannot be replaced.
I attached received product images and invoice details...

Aug 29, 2016

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jul 29, 2016

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Maheswara Reddy, first of all sorry for the inconvenience caused to you regarding your order with maxbhi.com, but as per our discussion although we received your product after the warranty period expire but still we manage to ship you the new product on 28/7/16 hope you will receive it shortly... so the issue has has been resolved from our-end please do let us know if you need any further help regarding the same Also would like to request you to kindly mark the issue as resolved at consumercomplaint.in so that other user can also get to know the actual policies regarding the same

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 312403

Website: www.maxbhi.com

Sir my product not delevered order no.-305668 so please give refund money in my account
Sbbj bank barisadri
A/c - [protected]
Ifsc - sbbj0010240

Aug 21, 2016

Complaint marked as Resolved

Verified Support

Jul 21, 2016

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Ramnivas...first of sorry for the inconvenience caused regarding your order with maxbhi.com but sir i closely look at your order & conversation with maxbhi representative and As per your request on 20-july-16 we have initiated the refund on 21-july-16 of amount from Maxbhi eWallet to your bank via the CCAvenue payment gateway which was used for making the payments. The payments will be reversed and credited back to your account in 7-10 working days of time, depending on your bank. This time is taken by the payment gateway processor and your bank. All process of refund has been completed from our end... Also would request you to kindly mark the issue as resolved so that other user can also get to know the actual policies regarding the same

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Website: www.maxbhi.com

Order # 300767

Maxbhi is the biggest fraud and cheat i have ever seen. This is the worst and most third class website or buying anything. Don't even spend 1 rupees on this fraud and cheat website. You will regret 200%.

These ppl sent me useless xolo q100 opus touch panel. It did not work at all and now my rs.400 are stuck with them. These ppl are not responding at all.
I am planning file a consumer court case against these frauds. I will teach them such a lesson that they will not cheat anyone else.

Krishna (Agarwal. [protected]@gmail.com)

Oct 14, 2016

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Sep 13, 2016

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr, Krishna Agarwal Sir, , , , , First of all really very sorry for the inconvenience caused to you with your order ID # 300767 with maxbhi.com, I had closely checked your order that as requested by you we have BUY BACK your product and amount has been refunded in your e-wallet you can use that amount in future purchase, We believe that all the issues has been cleared, Also requesting you to mark the issue as resolved.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 500059

Website: maxbhi.com

We've ordered aa product in your maxbhi.com... Product is nokia lumia 900 at&t lcd screen... Order number is [#296132].. But my order is cancelled..!!! Then i said to refund my money to the bank.. But they said it will take 12 - 15 days... I've been waiting for 22 days!!! I didn't recieve any money!!! 1 what are you doing with my money??? Is this any kind of aa joke.. Playing with the customer's???. What are you thinking about customers??? I want my money back within 2 days... Ortherwise i will file aa case on your maxbhi.com!

Aug 21, 2016

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jul 21, 2016

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Srikanth Pabba, first of all sorry for the inconvenience caused to you regarding your order with maxbhi.com i closely look at your order 296132 and as per your request on 1-July -16 for refund your amount to bank account has been initiated from our end on very next day that is 2-July-16 which has been completed on 4-July-16 as per CCavenue payment gateway so your issue has been already resolved as far as credit in your account is concerned we will check with Ccavenue payment gateway if you wish you can also contact them at[protected] and cross check with them too that amount has been refunded for your order or not the delay is because of your bank process but i will check with the payment gateway why it has been so delay... i hope this will clear your all misunderstanding & hope to regain your trust again on us. Also would like to request you to kindly mark the issue as resolved so that other user can also know the actual policies regarding the same

Maxbhi / Elcotek Telecom Complaints & Reviews

File a complaint to Maxbhi / Elcotek Telecom

Maxbhi / Elcotek Telecom reviews & complaints page 76

Nokia 808 lcd with touch digitizer

Post your Comment

Maxbhi.com / fake products / charger

Post your Comment

Orders cancellation after payment

Post your Comment

Fraud By MAXBHI

Post your Comment

Refund to bank account

Post your Comment

Product

Post your Comment

How to use our refunded amount to buy a new product with maxbhi e-wallet?

Post your Comment

Touch screen digitizer for samsung galaxy ace s5830i - white

Post your Comment

Public money used to run their business

Post your Comment

Fraud... Not returning money to bank

Post your Comment

Motorola x2 screen

Post your Comment

Refund

Post your Comment

Unethical behavior

Post your Comment

Fake site no inventory management

Refund

Post your Comment

Micromax p480 tab lcd - order number: 306171

Post your Comment

Wrong product received

Post your Comment

Product is not delivered

Post your Comment

Touch panel for xolo q1000 opus

Post your Comment

Nokia lumia 900at&t lcd screen

Post your Comment

Related businesses