Maxbhi / Elcotek Telecom Complaints & Reviews

My order no. Is #180232 which has been cancelled and my money has gone to maxbhi e-wallet. I request you to kindly refund my money.

Date Rs. Cash Back Reason 20/11/2015, 06:49 PM 564 Refund for order #165459 25/10/2015, 10:58 AM 513 Refund for order #146887 Dear Sir I dont have refund my money from maxbhi ewallet they dont gave any infor mation about how to recover my money from maxbhi ewallet pleas help to me for recovering of my money according to my cancelled orders of maxbhi (already given above} . Thank u sir syam(mo.no.: [protected], india)

I have ordered a BL-243 battery for Lenovo K3 Note on november 18, 2015. I was delivered a wrong product on november 20th, which I returned in person by visiting Maxbhi.com's office in Karol bagh on november 24th. There I was assured that the product will be delivered to me in 3-5 days. But to this day I receive nothing and no communication on their behalf. When I wrote to them, they asked me to wait for some more days. I was told on chat that some SENIOR will be calling me as now for them it has become a high priority case, but again no one called and my order has also not been delivered. order no is 167247

I had ordered charger for my Asus Google Nexus 7 2 Cellular with 4G support that stop working after 6th day of delivery of order. I had made replacement request of the product, as it had a 1 month warranty. they were replied me with mail that was saying "The payments will be reversed and credited back to your account in 12-15 working days of time, depending on your bank.". after 15 days i reply back again to the same mail and they again reply me same 12-15 days message. Now its been a 1 month but i am still not received any refund yet.
Today I called on their Customer service center and now they reduced to pay my money.

Please refer my complain details.

Order Date: 12/10/2015
Order Number: 140433
Order Revived Date: 16/10/2015,
Email ID: [protected]@gmail.com
Product Name: Charger For Asus Google Nexus 7 2 Cellular with 4G support (microUSB)

First complaint no#: 51781
Date: 22/10/2015
https://elcotek.zendesk.com/requests/51781

Second complaint no#: 55465
Date: 7/11/2015
https://elcotek.zendesk.com/requests/55465

Place: Pune

Email Conversation :

Gmail Varun Fanje
[Request received] Order complaint
12 messages
Maxbhi.com 23 October 2015 at 00:06
Reply-To: "Maxbhi.com"
To: Varunmf
##- Please type your reply above this line -##

Your request (#51781) has been received. Our support staff is reviewing your request. Please wait 48-72 hours for the reply.

To add additional comments, reply to this email or click the link below:
https://elcotek.zendesk.com/requests/51781

Varunmf

Varunmf

Oct 23, 12:06 AM

Order complaint
Order Number: 140433
Email ID: [protected]@gmail.com
Product Name: Charger For Asus Google Nexus 7 2 Cellular with 4G support (microUSB)
Problem Description: a charger that stop working after 6th day of dilivery of order. I need a replacment of the product, as it has a 1 month warranty.

E-shop of Maxbhi.com.
This email is a service from Maxbhi.com. Delivered by iCables.in.
Message-Id:1RMVOZ57RN_56292cb3ac04e_341f3f80f1ecd33855732e_sprut
Customer Support - Maxbhi.com (Maxbhi.com) 23 October 2015 at 11:14
Reply-To: "Maxbhi.com"
To: Varunmf
##- Please type your reply above this line -##

Your request (#51781) has been solved. To reopen this request, reply to this email or click the link below:
https://elcotek.zendesk.com/requests/51781

Customer S

Customer Support - Maxbhi.com (Maxbhi.com)

Oct 23, 11:14 AM

Dear Varunmf,

Apologies for the inconvenience caused.

As per your request we have now initiated the refund of amount from Maxbhi eWallet to your bank via the CCAvenue payment gateway which was used for making the payments. The payments will be reversed and credited back to your account in 12-15 working days of time, depending on your bank. This time is taken by the payment gateway processor and your bank. All process of refund has been completed from our end.

For any further queries or information, please feel free to reply back.

Thanks & Regards,

Maxbhi.com
Ph: [protected]

Sales: [protected]@maxbhi.com
Support: [protected]@maxbhi.com
Website: https://www.maxbhi.com

Varunmf

Varunmf

Oct 23, 12:06 AM

Order complaint
Order Number: 140433
Email ID: [protected]@gmail.com
Product Name: Charger For Asus Google Nexus 7 2 Cellular with 4G support (microUSB)
Problem Description: a charger that stop working after 6th day of dilivery of order. I need a replacment of the product, as it has a 1 month warranty.

E-shop of Maxbhi.com.
This email is a service from Maxbhi.com. Delivered by iCables.in.
Message-Id:1RMVOZ57RN_5629c93f82f51_2062c3fdd04ecd3283045f8_sprut
Varun Fanje 23 October 2015 at 13:21
To: "Maxbhi.com"
Hi,

Thanks for your reply on my complaint, buy my concern is why don't you just send a quality replacement to that defective product instead of money refund if it is possible.


Thanks


[Quoted text hidden]
Customer Support - Maxbhi.com (Maxbhi.com) 23 October 2015 at 13:28
Reply-To: "Maxbhi.com"
To: Varunmf
##- Please type your reply above this line -##

Your request (#51781) has been solved. To reopen this request, reply to this email or click the link below:
https://elcotek.zendesk.com/requests/51781

Customer S

Customer Support - Maxbhi.com (Maxbhi.com)

Oct 23, 1:28 PM

Dear Sir,

We are not able to refund in replacement case.

Thanks & Regards,

Maxbhi.com
Ph: [protected]

Sales: [protected]@maxbhi.com
Support: [protected]@maxbhi.com
Website: https://www.maxbhi.com

Varunmf

Varunmf

Oct 23, 1:21 PM

Hi,

Thanks for your reply on my complaint, buy my concern is why don't you just send a quality replacement to that defective product instead of money refund if it is possible.

Thanks

Customer S

Customer Support - Maxbhi.com (Maxbhi.com)

Oct 23, 11:14 AM

Dear Varunmf,

Apologies for the inconvenience caused.

As per your request we have now initiated the refund of amount from Maxbhi eWallet to your bank via the CCAvenue payment gateway which was used for making the payments. The payments will be reversed and credited back to your account in 12-15 working days of time, depending on your bank. This time is taken by the payment gateway processor and your bank. All process of refund has been completed from our end.

For any further queries or information, please feel free to reply back.

Thanks & Regards,

Maxbhi.com
Ph: [protected]

Sales: [protected]@maxbhi.com
Support: [protected]@maxbhi.com
Website: https://www.maxbhi.com

Varunmf

Varunmf

Oct 23, 12:06 AM

Order complaint
Order Number: 140433
Email ID: [protected]@gmail.com
Product Name: Charger For Asus Google Nexus 7 2 Cellular with 4G support (microUSB)
Problem Description: a charger that stop working after 6th day of dilivery of order. I need a replacment of the product, as it has a 1 month warranty.

E-shop of Maxbhi.com.
This email is a service from Maxbhi.com. Delivered by iCables.in.
Message-Id:1RMVOZ57RN_5629e8a8fc43_206393fdd04ecd[protected]_sprut
Varun Fanje 7 November 2015 at 11:16
To: "Maxbhi. com"

Hi

I havent received my refund yet. When i will receive my money???
[Quoted text hidden]
Maxbhi Sales 7 November 2015 at 11:16
Reply-To: Maxbhi Sales
To: Varunmf
##- Please type your reply above this line -##

Your request (#55465) has been received. Our support staff is reviewing your request. Please wait 48-72 hours for the reply.

To add additional comments, reply to this email or click the link below:
https://elcotek.zendesk.com/requests/55465

Varunmf

Varunmf

Nov 7, 11:16 AM

This is a follow-up to your previous request #51781 "Order complaint"

Hi

I havent received my refund yet. When i will receive my money???
This email is a service from Maxbhi.com. Delivered by iCables.in.
Message-Id:1XDP293XDN_563d9025374a2_515b3fe3710cd32c169097_sprut
Customer Support - Maxbhi.com (Maxbhi.com) 7 November 2015 at 15:06
Reply-To: "Maxbhi.com"
To: Varunmf
##- Please type your reply above this line -##

Your request (#55465) has been solved. To reopen this request, reply to this email or click the link below:
https://elcotek.zendesk.com/requests/55465

Customer S

Customer Support - Maxbhi.com (Maxbhi.com)

Nov 7, 3:06 PM

Dear Varunmf,
Can you please tell us your order number with Maxbhi.com so that we can help you with your problem.

You can find out your order number by visiting here : https://www.maxbhi.com/index.php?dispatch=orders.search

Thanks & Regards,

Maxbhi.com
Ph: [protected]

Sales: [protected]@maxbhi.com
Support: [protected]@maxbhi.com
Website: https://www.maxbhi.com

Varunmf

Varunmf

Nov 7, 11:16 AM

This is a follow-up to your previous request #51781 "Order complaint"

Hi

I havent received my refund yet. When i will receive my money???
This email is a service from Maxbhi.com. Delivered by iCables.in.
Message-Id:1XDP293XDN_563dc625e3b1e_1b9cf3fd2ec2cd33825362_sprut
Varun Fanje 7 November 2015 at 16:49
To: "Maxbhi.com"
I am sending all my previous conversation with you on same complaint, may be that will remind you everything.


Customer S

Customer Support - Maxbhi.com (Maxbhi.com)

Oct 23, 11:14 AM

Dear Varunmf,

Apologies for the inconvenience caused.

As per your request we have now initiated the refund of amount from Maxbhi eWallet to your bank via the CCAvenue payment gateway which was used for making the payments. The payments will be reversed and credited back to your account in 12-15 working days of time, depending on your bank. This time is taken by the payment gateway processor and your bank. All process of refund has been completed from our end.

For any further queries or information, please feel free to reply back.

Thanks & Regards,

Maxbhi.com
Ph: [protected]

Sales: [protected]@maxbhi.com
Support: [protected]@maxbhi.com
Website: https://www.maxbhi.com
Varunmf

Varunmf

Oct 23, 12:06 AM

Order complaint
Order Number: 140433
Email ID: [protected]@gmail.com
Product Name: Charger For Asus Google Nexus 7 2 Cellular with 4G support (microUSB)
Problem Description: a charger that stop working after 6th day of dilivery of order. I need a replacment of the product, as it has a 1 month warranty.

E-shop of Maxbhi.com.

[Quoted text hidden]
--
Best regards,
Varun M Fanje
+91-[protected]
Varun Fanje 9 November 2015 at 16:16
To: "Maxbhi.com"
Hello,

Can you please tell me when you are going to refund my money?
[Quoted text hidden]
Customer Support - Maxbhi.com (Maxbhi.com) 13 November 2015 at 18:54
Reply-To: "Maxbhi.com"
To: Varunmf
##- Please type your reply above this line -##

Your request (#55465) has been solved. To reopen this request, reply to this email or click the link below:
https://elcotek.zendesk.com/requests/55465

Customer S

Customer Support - Maxbhi.com (Maxbhi.com)

Nov 13, 6:54 PM

Dear Varunmf,
Apologies for the inconvenience caused.

We have already initiated your request for refund of your amount to bank via CCAvenue on #date & same would reflect in your account within 10 to 12 working days from the date of initiation. This time is taken by the payment gateway processor and your bank. All process of refund has been completed from our end already.

For more information about your refund payment you can contact your bank or customer care of CCAvenue payment gateway at[protected].

Thanks & Regards,

Maxbhi.com
Ph: [protected]

Sales: [protected]@maxbhi.com
Support: [protected]@maxbhi.com
Website: https://www.maxbhi.com

Varunmf

Varunmf

Nov 9, 4:16 PM

Hello,

Can you please tell me when you are going to refund my money?

I am sending all my previous conversation with you on same complaint, may be that will remind you everything.

Customer Support - Maxbhi.com (Maxbhi.com)

Oct 23, 11:14 AM

Dear Varunmf,

Apologies for the inconvenience caused.

As per your request we have now initiated the refund of amount from Maxbhi eWallet to your bank via the CCAvenue payment gateway which was used for making the payments. The payments will be reversed and credited back to your account in 12-15 working days of time, depending on your bank. This time is taken by the payment gateway processor and your bank. All process of refund has been completed from our end.

For any further queries or information, please feel free to reply back.

Thanks & Regards,

Maxbhi.com
Ph: [protected]

Sales: [protected]@maxbhi.com
Support: [protected]@maxbhi.com
Website: https://www.maxbhi.com

Varunmf

Oct 23, 12:06 AM

Order complaint
Order Number: 140433
Email ID: [protected]@gmail.com
Product Name: Charger For Asus Google Nexus 7 2 Cellular with 4G support (microUSB)
Problem Description: a charger that stop working after 6th day of dilivery of order. I need a replacment of the product, as it has a 1 month warranty.

E-shop of Maxbhi.com.

Varunmf

Varunmf

Nov 7, 4:50 PM

I am sending all my previous conversation with you on same complaint, may be that will remind you everything.

Customer Support - Maxbhi.com (Maxbhi.com)

Oct 23, 11:14 AM

Dear Varunmf,

Apologies for the inconvenience caused.

As per your request we have now initiated the refund of amount from Maxbhi eWallet to your bank via the CCAvenue payment gateway which was used for making the payments. The payments will be reversed and credited back to your account in 12-15 working days of time, depending on your bank. This time is taken by the payment gateway processor and your bank. All process of refund has been completed from our end.

For any further queries or information, please feel free to reply back.

Thanks & Regards,

Maxbhi.com
Ph: [protected]

Sales: [protected]@maxbhi.com
Support: [protected]@maxbhi.com
Website: https://www.maxbhi.com

Varunmf

Oct 23, 12:06 AM

Order complaint
Order Number: 140433
Email ID: [protected]@gmail.com
Product Name: Charger For Asus Google Nexus 7 2 Cellular with 4G support (microUSB)
Problem Description: a charger that stop working after 6th day of dilivery of order. I need a replacment of the product, as it has a 1 month warranty.

E-shop of Maxbhi.com.

Customer S

Customer Support - Maxbhi.com (Maxbhi.com)

Nov 7, 3:06 PM

Dear Varunmf,
Can you please tell us your order number with Maxbhi.com so that we can help you with your problem.

You can find out your order number by visiting here : https://www.maxbhi.com/index.php?dispatch=orders.search

Thanks & Regards,

Maxbhi.com
Ph: [protected]

Sales: [protected]@maxbhi.com
Support: [protected]@maxbhi.com
Website: https://www.maxbhi.com

Varunmf

Varunmf

Nov 7, 11:16 AM

This is a follow-up to your previous request #51781 "Order complaint"

Hi

I havent received my refund yet. When i will receive my money???
This email is a service from Maxbhi.com. Delivered by iCables.in.
Message-Id:1XDP293XDN_5645e481a5e08_29023f7fe5acd31c33287e_sprut
Varun Fanje 13 November 2015 at 20:56
To: "Maxbhi. com"

Why you need 10-12 days more, you already took more than 15 days. I need my money immediately.
[Quoted text hidden]
Customer Support - Maxbhi.com (Maxbhi.com) 18 November 2015 at 12:33
Reply-To: "Maxbhi.com"
To: Varunmf
##- Please type your reply above this line -##

Your request (#55465) has been solved. To reopen this request, reply to this email or click the link below:
https://elcotek.zendesk.com/requests/55465

Customer S

Customer Support - Maxbhi.com (Maxbhi.com)

Nov 18, 12:33 PM

Dear Sir,

payment mode is: net banking of state bank of India AND your bank reference no. is IGOAQWUBPO. Kindly contact to cc avenue. Contact no. [protected]

Thanks & Regards,

Maxbhi.com
Ph: [protected]

Sales: [protected]@maxbhi.com
Support: [protected]@maxbhi.com
Website: https://www.maxbhi.com

Varunmf

Varunmf

Nov 13, 8:56 PM

Why you need 10-12 days more, you already took more than 15 days. I need my money immediately.

Customer S

Customer Support - Maxbhi.com (Maxbhi.com)

Nov 13, 6:54 PM

Dear Varunmf,
Apologies for the inconvenience caused.

We have already initiated your request for refund of your amount to bank via CCAvenue on #date & same would reflect in your account within 10 to 12 working days from the date of initiation. This time is taken by the payment gateway processor and your bank. All process of refund has been completed from our end already.

For more information about your refund payment you can contact your bank or customer care of CCAvenue payment gateway at[protected].

Thanks & Regards,

Maxbhi.com
Ph: [protected]

Sales: [protected]@maxbhi.com
Support: [protected]@maxbhi.com
Website: https://www.maxbhi.com

Varunmf

Varunmf

Nov 9, 4:16 PM

Hello,

Can you please tell me when you are going to refund my money?

I am sending all my previous conversation with you on same complaint, may be that will remind you everything.

Customer Support - Maxbhi.com (Maxbhi.com)

Oct 23, 11:14 AM

Dear Varunmf,

Apologies for the inconvenience caused.

As per your request we have now initiated the refund of amount from Maxbhi eWallet to your bank via the CCAvenue payment gateway which was used for making the payments. The payments will be reversed and credited back to your account in 12-15 working days of time, depending on your bank. This time is taken by the payment gateway processor and your bank. All process of refund has been completed from our end.

For any further queries or information, please feel free to reply back.

Thanks & Regards,

Maxbhi.com
Ph: [protected]

Sales: [protected]@maxbhi.com
Support: [protected]@maxbhi.com
Website: https://www.maxbhi.com

Varunmf

Oct 23, 12:06 AM

Order complaint
Order Number: 140433
Email ID: [protected]@gmail.com
Product Name: Charger For Asus Google Nexus 7 2 Cellular with 4G support (microUSB)
Problem Description: a charger that stop working after 6th day of dilivery of order. I need a replacment of the product, as it has a 1 month warranty.

E-shop of Maxbhi.com.

Varunmf

Varunmf

Nov 7, 4:50 PM

I am sending all my previous conversation with you on same complaint, may be that will remind you everything.

Customer Support - Maxbhi.com (Maxbhi.com)

Oct 23, 11:14 AM

Dear Varunmf,

Apologies for the inconvenience caused.

As per your request we have now initiated the refund of amount from Maxbhi eWallet to your bank via the CCAvenue payment gateway which was used for making the payments. The payments will be reversed and credited back to your account in 12-15 working days of time, depending on your bank. This time is taken by the payment gateway processor and your bank. All process of refund has been completed from our end.

For any further queries or information, please feel free to reply back.

Thanks & Regards,

Maxbhi.com
Ph: [protected]

Sales: [protected]@maxbhi.com
Support: [protected]@maxbhi.com
Website: https://www.maxbhi.com

Varunmf

Oct 23, 12:06 AM

Order complaint
Order Number: 140433
Email ID: [protected]@gmail.com
Product Name: Charger For Asus Google Nexus 7 2 Cellular with 4G support (microUSB)
Problem Description: a charger that stop working after 6th day of dilivery of order. I need a replacment of the product, as it has a 1 month warranty.

E-shop of Maxbhi.com.

Customer S

Customer Support - Maxbhi.com (Maxbhi.com)

Nov 7, 3:06 PM

Dear Varunmf,
Can you please tell us your order number with Maxbhi.com so that we can help you with your problem.

You can find out your order number by visiting here : https://www.maxbhi.com/index.php?dispatch=orders.search

Thanks & Regards,

Maxbhi.com
Ph: [protected]

Sales: [protected]@maxbhi.com
Support: [protected]@maxbhi.com
Website: https://www.maxbhi.com

Varunmf

Varunmf

Nov 7, 11:16 AM

This is a follow-up to your previous request #51781 "Order complaint"

Hi

I havent received my refund yet. When i will receive my money???
This email is a service from Maxbhi.com. Delivered by iCables.in.
Message-Id:1XDP293XDN_564c22ca1b15c_90b53f82b38cd3201604af_sprut

Hello sir, I order a display and touch of xolo A500 phone. My order is successful place and also approved by a supplier. But the product is delivers to my place is not compatible to my phone. So decided to Return this product (there is no service is provided by maxbhi it is self service for return the product at maxbhi office). I am tries to discusses 10 to 12 times on telephonic with maxbhi but there is no proper response is received form maxbhi. After some day they are promises me to transfer my money to my bank account but they are transfer money to maxbhi e-wallet. I Wants to refund my money in my bank account. My order no is "#121217". Amount is 574/- Rs.

I ordered two product from maxbhi.com with order no. 158895 and waited for almost a week then i received couple of msg signifying that my order is under process then after few days another mail with subject saying your order has been cancelled and cash back has been added to maxbhi e-wallet account came after that i ordered with another product with order no. 164628 which with the same case refunded the money and transferred to my e-wallet. I tried everything possible to transfer the money but it remain impossible, I came up with this site and found out I wanst the only one of the victim so I am placing a complaint to consumer forum against this site. And anybody please dont go with the site glamour and products detail its a 100% fraud.

My order no is 167464.maxbhi customer care not receiving my call even not replying my mail.maxbhi not refunding my money in my account. When i was order product is available then after placing my order. Maxbhi cancel my order and not refunding my money.

In maxbhi.com, they shows max all spare parts of mobiles but they haven't.Because they comes first in web search and if anyone buy that product after four days they said no stock cash come to ewallet but they don't show hot to transfer ewallet points to bank.I ordered one product 5 times but all times they canceled.every time increase money(first time product value 250 now 530rs).

Hello

I have placed an order no 166236 for a body panel for my old mobile nokia 3710 fold through the site and at the time of placing the order the website was showing a stock of availability. But after a week of payment the company refuses to send the set and refunded the money to their wallet — that means now i am forced to buy any thing from that site for 943 rupees. They are not refunding it my account. I want my money back.

If you try to buy something from their site and you are not buying it at the first time they will send you a code for 10 % discount and lure you to buy the product.

I want my money back or else i am moving to the police cyber cell kerala and consumer court and will make sure no body gets cheated like this, even if that means i have to spend money from my pocket to do this.

Dr. Ajay krishnan

Hello sir/ Madam I ordered one intex aqua power mobile display and my order no #163474 and now i got a mail in your website (for cancelling your product and amount will be transfer to your account) i am not cancelling this order but i got the message what is the reason and my money also not refund

I order mobile filfcover and screenguard, earfone my order no ;102230 while placing order i receivrd only headfone which is defactive remain two product i could not receive yet I made payment throw cradit card . almost three mts pass but there is no responce from co. regarding remaining product or repayment

PRIRORITY : URGENT

I wish to introduce myself Balashanmugham hailing from coimbatore
I have placed ordered 2 times on Sep 24th order No 125917 STATUS : APPROVED Value Rs 529 /-
They say product is available in stock and cancel the order after 4 days saying seller dont have the product and more over they will not refund the amount paid online, instead they will add to their maxbhi wallet which is so disgusting,

Also i am gonna file a complaint this in Indian consumer complaints and issue a notice and i want refund / 5 times of my money paid to them

Regards
Bala
[protected]
[protected]

I ordered a nexus 7 display but unfortunately display has been ordered..and many times i requested maxbhi.com executive to replace it with complete display. He assured me to give me a call back but never calls back..vwry irresponsible behaviour..

i had ordered two items costing rs 544.32 and rs 134.00 respectievly as pre-paid term and amount inclusive courier charges were debited by card. Later i was informed that item no one costing rs 544.32 was not in stock and remain item costing rs 134.00 was however sent and received by me indicating cross mark for first item in dispatched slip .
subsequently after extensive effort i requested them either the materias be sent, or the money be refunded back.finally the company telephoned me that money is being returned and i relied on their assurance.
upon checking my bank account it was found no such amount is credited in account connected with card. it is shocking that they have indulged in unfair practice tantamount to cheating and falsehood.are taking chance of forgetfulness that willfully grab the amount.
pl help me to ask the company to returnmonet- mazharul islam khan 3 kuttitola lane mald-732101 pmone-[protected]

I am order the #156972 i am order the product on 02/11/2015 of Dell Venue 7 3741 Touch Screen every day i show the web site (Maxbhi.com) the product are under process after 4 days "your product cancelled for dispatch in the web site my money not transfer my Account its transfer to E Wallet 1077.00 Please

Dear sir, maxbhi order no - 150554, yeh site mein maine order diya aur payment bhi kar diya phir 3 days ke baad massage aaye 2-3 delay ho raha hai . phir bhi koi problem nahi phir yehi site ne mera cancelled order kar diya . uske baad yeh mera cash back mere account mein nahi maxbhi account mein rakh liya . aur inka koi bhi product sasta nahi hai. har product ka manmana price rakha hai aap hi batao kya yeh sahi hai . agar aap kuch kar sakte to mere account mein refund kara dijeye nahi to hum ispar consumer court mein case kar denge. thanku sandeep kumar singh

Hello sir, I ordered tempered glass(order id-#116115). My order is successful place and also approved by a supplier.But the supplier is not delivered order on my address so they cancelled after few day.then i try to ordered another product(order id - #124757).but i faced same issues like previous one . That is not a 2nd time I try to my friend account and different address 3 -4 times. but the supplier is not delivered my order on my address. So I decided I have to refund my money in my bank account. My Amount is 151/- Rs

Hi Sir,

I placed an Order with Maxbhi on 5th Oct'15 and the agent confirmed that all the 4 parts are available and got a confirmation/Approval mail as attached from them. But on 10th Oct'15 after lot of calls and follow up they said 2 parts are not available and rest are shipped. But the other two parts which was out of stock was my 90% cost involved. ie out of total purchase amount 5213.64 /- 4713 has to be refunded. This entire amount is been moved to e-wallet and I do not want to make any furhter purchase here as I had called them more than 25 times onlu for this order #135003. Cusotmer care is worst as they don't understand English and what they respond is in some foregn language. From last 2 weeks they were saying my amount is getting processed to deposit to the bank, even today I called them and they said there were some technical issues. I do not trust them as they did not kept the word from beging of my purchases.

My humble request to help me getting my money back to my account.

I buy one touch for wiio wi3 from maxbhi. i had already paid the amount Rs.678 but automatically maxbhi cancel my orders after few days and in that process it has not yet refund my money till now .. I tried to log in to maxbhi the money had enter to e wallet ... I tried to buy with my e wallet but i cannot ...pliz help me what to do

Sir, I have order 2 product on 09/10/2015 at 07.31 PM of an amount of Rs. 659.43/- & I accordingly paid through my debit card & my order no. is #138423. But till today I didn't get my product. I have inquiry about my order & I found that, my order has been cancelled without any reason. Now they are showing the product is out of stock. But while placing order the product was in stock. So, after getting order & payment they can ship the product. But they didn't. Now they are refunding my money via their cash wallet. But I was in need of that product. That's why I ordered. But the company cheat me. Now they want me to buy another product from their website. Sir I need the product and they have cheated me on the way that they had shown their product in stock and received the payment but later on they are showing the product out of stock. It is harassment for all of the common people. So, sir help me to get the product within one week otherwise I shall face a huge loss of an amount of Rs. 10, 000/- I am hopefully praying that you may solve my problem, and for which I shall be grateful to you.