Maxbhi / Elcotek Telecom Complaints & Reviews

Address: New Delhi, Delhi, 91

Website: maxbhi.com

Hlw sir i order swipe virtue touch digitizer order number 346881.my order has confirmed but any no reason my order has cancel.and my come maxbhi e wallet i complained customer care maxbhi but they didnot ans this i complained website but no response. Please help me and transfer my money my bank account.i payment my net banking.and payment confirmation no.IG0CSG4ZB5

Oct 25, 2016

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Sep 24, 2016

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr, Narender Kumar Sir, , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. I had closely checked your order ID #346881 and we haven't found any refund to bank request from our end and we do not directly and automatically refund the customers amount to there bank account because most of the customers in India pay using credit card / debit card / net-banking of there friends / relatives, so for refund you just need to confirm us via mail or call or you can just simply login to your account on Maxbhi, go to the order details page and make the refund to your bank by yourself, as we know that you want refund to your bank we had initiated your full amount refund in your same original payment mode shortly it will be credited in your same account, Also would like to request you to mark the issue as resolved.

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Address: 760002

Dear team,

I am Raju Para, ordered a display glass for my mobile and I fully paid for it. But the order was canceled from your side for relevant reason.

So I want my money refund to my bank A\C as soon as possible.I just talk to one of your customer support executive for the same. According to her it is automatic process but still I get nothing.kindly do the need full for the best.

Thanks & Regards,
Raju Para

Oct 28, 2016

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2016

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr, Raju Para Sir, , , , , First of all really very sorry for the inconvenience caused to you regarding your order with Maxbhi.com, I had closely checked your order ID 342765 with maxbhi.com, and we haven't found any refund to bank request from our end and we do not directly and automatically refund the customers amount to there bank account because most of the customers in India pay using credit card / debit card / net-banking of there friends / relatives, so for refund you just need to confirm us via mail or call or you can just simply login to your account on Maxbhi, go to the order details page and make the refund to your bank by yourself, as we know that you want refund to your bank we had initiated your full amount refund in your same original payment mode shortly it will be credited in your same account, Also would like to request you to mark the issue as resolved.

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Address: Indore, Madhya Pradesh, 452001

Website: customer care executive

I ordered Touch Screen Digitizer for Karbonn Titanium S1 Plus on DATE: 05/08/2016, 03:57 PM # ORDER #: 323405. Which was cancel from your side and I was paid as refund.
Again I ordered same on Order #[protected]/08/2016, 12:20 PM).
By mistake I have order another model No: Karbonn Titanium S1
I have been following up for replacement/Exchange S1 Plus
Still I am not getting exchange.

Oct 23, 2016

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Sep 22, 2016

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr, Jeevan Pancholi Sir, , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. I had closely checked your both the orders, your first order id #323405 in which you had ordered for Touch Screen Digitizer for Karbonn Titanium S1 Plus - Black and this products was not available with us at that time thats why your order got cancelled and money was refunded in ewallet, you had placed a new order with ewallet amount Order #326259 in which you had ordered for Touch Screen Digitizer for Karbonn S1 Titanium - Black, and we had delivered the exact product to you ordered with us and we don't have such BUY BACK facility so if you need any help you can mail us on [protected]@maxbhi.com, We believe that all the misunderstanding has been cleared, Also would like to request you to mark the issue as resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

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J

Jinu Augustine

from Bengaluru, Karnataka

Sep 27, 2016

I have ordered a battery for my Micromax Win W121 but when i got the product, it was a battery for Micromax A121. Hence i want to return the product and get full cash back.

Replacement/exchange of touch screen digitizer for karbonn titanium s1 plus - Comment #2559481 - Image #0

Replacement/exchange of touch screen digitizer for karbonn titanium s1 plus - Comment #2559481 - Image #1

Replacement/exchange of touch screen digitizer for karbonn titanium s1 plus - Comment #2559481 - Image #2

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H

hsgillrcf

from Jalandhar, Punjab

Oct 23, 2016

maxbhi is fraud company. Be aware of such roadside company. It is wastage of tme and money

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H

hsgillrcf

from Jalandhar, Punjab

Oct 26, 2016

As per my personnel experience, the Maxbhi.com is fake and fraud company. Their customer support service is only to harass the customers. They take orders, collect money and supply sub-standard/defective material to their customers. Then they refuse to replace the defective components or money collected by giving petty reasons. they are biggest cheaters. please be aware of Maxbhi.com/ elcotek

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Address: Thane, Maharashtra, 401601

Website: www.maxbhi.com

Sir, I had ordered LCD with touch assembly for my phone Xolo q800 on 28/08/2016. My order ID #[protected]/08/2016, 08:36 PM) for LCD with touch assembly for Xolo q800 has been cancelled for no stock and and the money transferred to company's e-Wallet account. I had initiated refund to my bank account from their Maxbhi e-Wallet on 31/08/2016 @ 3.30 pm but the amount has not been received in my bank account yet. Its been more than 10 days the refund has been initiated, I I had sent a message over their FaceBook page but the company has not bothered to reply in this matter. Please look into the matter. Thanks.

+1 photos

Sep 18, 2016

Complaint marked as Resolved

The matter has been resolved & got my money back... thanks Consumer Complaints...

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Sep 12, 2016

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr, Valerian Rozario Sir, , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. i had checked your order closely with maxbhi.com Order #338352, which is refunded from our-end shortly will be credited back to your acquiring bank account, so as per your request we have refunded and as i came to know that you want refund for your order, we need confirmation from the registered customer... so now we believe all the mis-understanding were clear & hope to regain your trust again in maxbhi.com Also would like to request you to kindly mark the issue as resolved so that other user can also know the actual policies regarding the same.

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R

rvsangh

from Ahmedabad, Gujarat

Sep 13, 2016

My complaint for mi 4i mobile touch screen degetizer yet not resolved from company and they have replied that they have sent me proper product.
But this product is can't fixable.
so do help me to resolve this as soon as possible.

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V

veera66

Sep 16, 2016

Dont buy from Maxbhi.

Even i faced the same issue. i ordered for the screen digitizer for my intex mobile. after order placed they told me that, they dont have same color. so i cancelled it, and told them to transfer my money back to my bank. but its almost 1 month now.. still i have not received the amount. please do the needful.

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Address: Rewa, Madhya Pradesh, 486661

Website: www.maxbhi.com

Sir' maidam
My parcel loss doket no. Is z99636586 i tracke order to deliverd show but i am not recived my courier. Not responsvil any courier service branch. Sir please solve my problm please. Deliverd my courier right address. Sir any person cant recponbil not maxbhi and not dtdc courior. Please help me sir hlp me pleasethank you sir.

+2 photos

Complaint marked as Resolved

Verified Support

Sep 17, 2016

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr, Deepak Singh Sir,

Refer to our discussion, we are shipping you the new product from our end, as DTDC courier service is failed to track your consignment and we don't want our customer to suffer for any reason, Kindly confirm back to us when you will receive the product and Also request you to resolved the issue.

Thank You.

Sep 29, 2016

sachin surve's response Customers are helpless if shipper is dispatching damaged goods post receiving the order.

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S

sachin surve

from Pune, Maharashtra

Sep 29, 2016

I have ordered Earphone for my Samsung note 3. What I have received is damaged earphone.
post complaint I have received email communication that no replacement as terms & conditions are like that.

Loss my courier - Comment #2562589 - Image #0

Loss my courier - Comment #2562589 - Image #1

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Address: New Delhi, Delhi, 400051

Website: www.maxbhi.com

Sir,
I have ordered lava iris alfa l battery worth rs 282 (order # 335892); it approved my order but next day your company yourself cancelled it due to shortage and converted my amount to maxbhi wallet later i again ordered lava iris fuel battery(order # 336765) again you confirmed order and set to deliver it but after a day again you youself cancelled it.
So i humbly request you to please pay back the amount as i do not wish to buy from your site.
Thanks

+1 photos

Sep 30, 2016

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Aug 30, 2016

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr.Muzammil khatib, , , , First of all i am sorry for the inconvenience caused to you regarding your order with Maxbhi.. sir as i checked your entire order your request for refund to bank was for order # 335892, order # 336765 which is completely refunded from our-end shortly will be credited back to your acquiring bank account, so as per your request we have refunded and as i came to know that you want refund for other order also which is already done as requested so for refund to bank we need confirmation from the registered customer... so now we believe all the mis-understanding were clear & hope to regain your trust again in maxbhi.com Also would like to request you to kindly mark the issue as resolved so that other user can also know the actual policies regarding the same

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S

saketjspm

from Pune, Maharashtra

Aug 30, 2016

I bought an iberry AUXUS ax02 charger from company's website. They delivered me a charge which is not compatible with iberry AUXUS ax02 device. Now, they are not ready to refund my money, and not providing any assistance.

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Address: Tumkur, Karnataka, 572101

Website: Www.maxbhi.com

Www.maxbhi.com
This has cheated me
Order number -320206
Mail-chiranth.chiranth.[protected]@gmail.com
Phone-[protected]
The product they sent was not working if i ask for refund they are not able to do it or they are not replacing...they say that they dont hav pick up option

Order number - 320206
Product name- Touch screen digitizer lava iris selfie 50- white
Plz take action on this its matter of money we r poor the money was earned by very dificult

+6 photos

Oct 24, 2016

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Aug 25, 2016

Updated by Chiranth.N Cheating By www.maxbhi.com

WEB SITE NAME- www.maxbhi.com
ORDER NUMBER- 320206
PRODUCT NAME- Touch screen digitizer lava iris selfie 50 white
ADDRESS- Maxbhi.com 88, Navyug Market, Ghaziabad, Uttar pradesh-201001 ph-[protected]

I have been cheated by www.maxbhi.com order number- 320206 (Product name- Touch screen digitizer lava iris selfie 50 white) Date[protected] The product which they sent is not working if i ask them they *say that they dont have REFUND facility and say that they dont have PICK UP facility for REPLACEMENT please do take action to this cheating shoping website.

Chiranth.N
Order number - 320206
Email-chiranth.chiranth.[protected]@gmail.com
Phone number-[protected]
Address- 2nd main, door no-2, gandhi nager, tumkur -572101 Karnataka

Verified Support

Sep 23, 2016

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Chiranth...First of all sorry for the inconvenience caused to you regarding your order with maxbhi.com. sir i closely checked your conversation with maxbhi representative and found that your were having some issues with the product but sir i am really very sorry we don't have pick up facility as mentioned in our terms & condition and we didn't received your product for replacement under warranty period...

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Lava Mobiles Customer Care

from Noida, Uttar Pradesh

Sep 5, 2016

Hi, As discussed already, issue is related to e-commerce sites maxbhi.com which is selling lava's duplicate parts.
We at LAVA do not have any online franchise to sell parts and we only deal with parts via authorised lava service centre.

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H

hsgillrcf

from Jalandhar, Punjab

Oct 26, 2016

As per my personnel experience, the Maxbhi.com is fake and fraud company. Their customer support service is only to harass the customers. They take orders, collect money and supply sub-standard/defective material to their customers. Then they refuse to replace the defective components or money collected by giving petty reasons. they are biggest cheaters. please be aware of Maxbhi.com/ elcotek

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Address: 641601

Sir i order gfive u909 fullbody housingpanel on 05/01/16
Orderno 199060 ref no[protected]
I contact ur cuscare after 1week they told, ur order was canceled, i ask my amt to refund
They told for next purchase will adjus tat amount
I no need anyother products to buy
O pls refund my amt 210.97 to my account as soon as
Acct no [protected] kvb, sathyamangalam[tamil nadu]
Ifsccode kvbl0001188

Sep 24, 2016

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Aug 24, 2016

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. SUresh Kumar...First of all i am sorry for the inconvenience caused to you regarding your order with maxbhi.com, sir i closely checked your conversation with maxbhi representative & not found any refund request for against your order...but as discussed with you we have processed your full amount refund to your acquiring bank account which will be credited back to your account as per bank procedure...for any further help or assistance we request you to kindly contact us at customer care or write us at [protected]@maxbhi.com or you can contact us on our live chat support to get your issue resolved rather then to take a longer route...
Also would request you to kindly mark the issue as resolved so that other user can also get to know the actual process of refund & cancellation

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C

chanthirasekar

from Ayyampettai, Tamil Nadu

Aug 30, 2016

I have been cancelled purchase of nokia 500 full housing panel from
[protected]@gmail.com mob [protected]
payment setttled by paytm wallet but still not getting refund payment in my paytm wallet

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Address: New Delhi, Delhi, 110005

Website: maxbhi.com

HI All,
why your customer service team not provided clear solution about his product,
i was called 4 times in your customer care but your people disconnected the calls.
you guys not eligible to fulfill customers orders then please shut down your website.

Please refund my payment on my account.

My Name is NItin Kamble
My order Number - 331154

Regards,
Nitin Kamble

Sep 22, 2016

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Aug 22, 2016

Maxbhi / Elcotek Telecom Customer Care's response Dear NItin Kamble Sir, ... First of all i am sorry for the inconvenience caused to you regarding your order with Maxbhi.. sir as i checked your order and your request for refund to bank was for 331154 which is refunded from our-end shortly will be credited back to your acquiring bank account, So for refund to bank we need confirmation from the registered customer... so now we believe all the mis-understanding were clear & hope to regain your trust again in maxbhi.com Also would like to request you to kindly mark the issue as resolved so that other user can also know the actual policies regarding the same

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Address: Sangli, Maharashtra, 416416

Website: www.maxbhi.com

The order for"touch screen digitizer for iball andi 5q cobalt solus white"my order no #332197 got cancelled on it's own and the money was transferred to my e-wallet on maxbhi. They normally transfer it back to the back account but they didn't. I want it transferred to my bank of india account no[protected]
I talked to the customer care and they said "a complaint has been submitted and we'll contact you soon" but no result so far.!
I want this issue resolved as soon as possible.

Sep 22, 2016

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Aug 21, 2016

Updated by mpshankar Hello sir, I order a lcd touch digitizer iball andi 5q cobalt solus white phone. My order is successful place and also approved by a supplier. But the supplier is not delivered order on my address. That is not a 1st time I have to tyre 3-4 times but the supplier is not delivered my order on my address. So I decided I have to refund my money in my bank account. My order no is "#332197". Amount is 2176/- Rs. ( my total e-wallet amount Rs 2181)

Verified Support

Aug 22, 2016

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr.Prakash Shankar Mohite, ...I am really sorry for the inconvenience caused to you about your order with Maxbhi.com. i have closely checked your order as you used the iponts we were unable to initiate refund for your order number 332197...but as we came to know you want refund for your order so we have initiated your full amount refund to your bank account it will be credited back to your acquring bank account soon request you to kindly wait for some time your issue has been resolved,
Also would like to request you to mark the issue as resolved.

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Address: 110005

Website: www.maxbhi.com/‎

I have ordered touch screen digitizer for my phone micromax canvas a311on dt 20/08/2016.
They have mentioned on there website if your touch is not working properly than change only your touch screen digitizer and it works absolute fine.
They have also delayed in the delivery of product thatswhy am candle my order, but not yet i didn't get my money of 509 in my account.. Pls help me.. Contact no.-[protected]

Sep 22, 2016

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Aug 18, 2016

nelsa's response my orders are #331055, #325586, #328479

Verified Support

Aug 22, 2016

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Shankar sorry for the inconvenience caused to you as discussed with your amount for Rs 509/- has been refunded from our-end and will be credited back to your bank account soon...& you can re-order this product fulfillment & availability of the product is good
Also would like to request you to kindly mark the issue as resolved

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N

nelsa

from Chennai, Tamil Nadu

Aug 24, 2016

I cant transfer the amount on the e wallet back to my bank account as there is no option to do so. I have been waiting for 1 month for my order to ship.. they cancelled the order and atlast maxbhi credited the amount in e wallet. who does that, they should have credited it back to my bank account.

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Address: New Delhi, Delhi, 110005

Website: www.maxbhi.com

I have ordered touch screen digitizer for my phone xiaomi mi 4i on dt 08/08/2016.
They have mentioned on there website if your touch is not working properly than change only your touch screen digitizer and it works absolute fine.
They have also delayed in the delivery of product as in i have received it today. 19/08/2016.
I found from market that this product cant worked alone to change the display and it cant be replaced to my old display.
So this is not worthy for me and from the company website i have tried to cancel the order but its also blocked by the company.
O now i want return this product and want full return credit to my bank account.
Thanks,
Ravi

May 10, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Aug 20, 2016

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Ravi Sanghvi, First of all sorry for the inconvenience caused to you regarding your order with maxbhi.com, i closely checked your order we had shipped you the right product as you had ordered us, If this product is not compatible with your handset then you would have informed us regarding the same, If you required LCD with Touch screen ( complete screen assembly ) for the same model number kindly do talk to our customer care or you drop a request ticket for the buy back You'll be attended by our sales team and your problem will be resolved,
Also would like to request you to mark the issue as resolved at consumercomplaints.in, So that the other user will also understand the actual policies for the same.

Aug 27, 2016

Updated by rvsangh My touch screen was not working so for that i had ordered the touch screen only as you have mentioned in the product if your touch screen is not working than order touch screen only and now theres no one in the market over here in ahmedabad who will change my touchscreen only. They all are saying that i have to change the combo of lcd & touchscreen.Theres no option for this mobile.if you gonna change your Touch
only than it can damage my lcd display.
And for combo i can't afford that much for this mobile so i want to return your product and please give me the return of my money to my bank account.
Do as early as possible.

Aug 27, 2016

Updated by rvsangh i had tried to communicate maxbhi customer care executive twice a day from 21st August and also invited on a chat on maxbhi account chatting option.
all the time I found no reply from the company.
your no. is out of reach or it might be no connection error.
Now do help to come out of this trouble.
I want the refund of my valuable money from this company.
Thanks.

Aug 30, 2016

Updated by rvsangh Please give me update regarding my complaint.

Verified Support

Sep 12, 2016

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr, Ravi Sanghvi Sir, , , , As i understand your issue we are ready to replace your touch screen with the LCD with touch screen ( complete screen assembly ), as we have the special approval for BUY BACK but this amount cannot be refunded to your bank account as per our T&C, So its a request to you kindly mark the issue as resolved.

Sep 20, 2016

Updated by rvsangh For How much of Amount will you give me the lacd with touch screen of mobile. In local narket they are selling it at 1500rs including fitting charges. I want a chipest option for my screen and thats why i had go for your screen degetizer, where you have mentioned if your touch is not working than buy only Touch screen degetizer.
So you have fooled your client by mentioning this.I
Please do reversal of my money as in i dnt want any of your products.

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H

hsgillrcf

from Jalandhar, Punjab

Oct 26, 2016

As per my personnel experience, the Maxbhi.com is fake and fraud company. Their customer support service is only to harass the customers. They take orders, collect money and supply sub-standard/defective material to their customers. Then they refuse to replace the defective components or money collected by giving petty reasons. they are biggest cheaters. please be aware of Maxbhi.com/ elcotek

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Address: New Delhi, Delhi, 110005

Website: www.maxbhi.com

Hello sir.. I purchased a karbonn titanium s9 lcd+touch in maxbhi.. Before that one of tje customer care executive confirmed about that product is "in stock".. After 2 days they just cancelled my order and didn't refund amount to my account.. If i ask they are saying

My order no is 328577..

Shalini verma (Maxbhi.com)
Aug 17, 12:22 pm ist

Dear shakhi414,

Apologies for the inconvenience caused.

I have closely checked about your refund request and as per my investigation and discussion with ccavenue payment gateway your refund has been completed from them on 16/08/2016. It is requested you to please get in touch with your bank branch manager if you have still not received the refund amount in your bank account.

For your double confirmation you can also directly contact our payment gateway "ccaveneue" at[protected] and ask then details about your refund amount. You just need to provide them the order number and our website for details.
If there is any further help i can provide you then please feel free to reply back.

Thanks & regards,

Maxbhi.com"

But still i didnt got money..
Kindly resolve this.. They are cheating so many customers through maxbhi..
Thank you

Sep 20, 2016

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Aug 20, 2016

Maxbhi / Elcotek Telecom Customer Care's response Dear Vigneswar Sir,

As confirmed by you that you had received your Full amount refund in your same account with bank reference number - IXF1746486.
I like to request you to kindly mark the issue as resolved at the link mentioned below...

http://www.consumercomplaints.in/maxbhi-elcotek-telecom-didn039t-send-refund-amount-c1356582

Thank You.

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N

nithinatn

from Pune, Maharashtra

Aug 22, 2016

I have recently ordered a lcd screen for my mobile and the odrder is not confirmed by the seller and hence it is cancelled.
My order #326918, i want a refund back to my bank account...
Sorry to say that maxbhi have the worst customer care i have dealt with. Kindly refund my 958 rupees to my bank account...

Thanks,
Nidhin

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R

raviks11

Aug 22, 2016

Sir i had booked lcd with touchscreen for lenovo phab order no 329134 cost 1960. but after 2days it was automatically cancelled. i complained to maxbhi but it didnt return my money 1960 rupees to my bank account.. plz return my money.

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Website: www.maxbhi.com

Order no. 328889 and 326899, total amount rs. 1120. They can't refund my money to my bank account. Their is no place requesting refund or transfer to my account. Ebay, amazon can transfer to my account without any delay. They hold my money, they have send me a mail about transfer to my account but their is no link to do it. I need my money very soon. Name pangambam suraj
Email - [protected]@gmail.com

Sep 20, 2016

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Aug 20, 2016

Maxbhi / Elcotek Telecom Customer Care's response Dear PANGAMBAM SURAJ Sir,

As confirmed by you that you had received the full amount refund in your same account with the bank reference - 438110
So i would like to request you to kindly mark the issue as resolved with the below mentioned link...

http://www.consumercomplaints.in/maxbhi-elcotek-telecom-recover-my-money-from-ewallet-to-my-bank-account-c1354056

Thank You.

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Address: 105080646721

Website: maxbhi.com

Videocon nova z51+ tuch creen.not delivari.order date;;26/7/2016.delivari in bluedot corries.my mobil no [protected].pless request.iam speek in telugu.

Sep 22, 2016

Complaint marked as Resolved

Aug 13, 2016

Updated by aravind illuri item not delivary

Verified Support

Aug 22, 2016

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Aravind Illuri, ..First of all i am really very sorry for the inconvenience caused to you regarding your order with maxbhi.com, i checked your order & conversation with maxbhi representative and found no request for refund to your bank account & we process refund only after customer confirmation only, so as i came to know you want refund to be done in your bank account i have initiated your full amount refund to bank which will be credited to your same account shortly as per bank procedure...
Also would like to request you to kindly mark the issue as resolved so that other user can also get to know the actual policies regarding the same...

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F

Forevershankar Shankar

Aug 19, 2016

Plese
Refund my amount to the
My bank account
I have ordered but not received the product plz see that
If can send the product send me

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Address: New Delhi, Delhi, 110005

Website: www.maxbhi.com

I have ordered touch with lcd digitizer complete assembly from maxbhi, com
You can see the image what i received is poor quality touch and display separately. Need refund.

+1 photos

Oct 13, 2016

Complaint marked as Resolved

Verified Support

Sep 12, 2016

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr, Kshitij Tayde, , , First of all we are very sorry for the inconvenience caused to you, as discussed with you we will refund your amount in your maxbhi.com ewallet after checking the product when it will reached and also we are trying to source the same product if it gets available we will definatly ship you the product as per your confirmation, we believe all the misunderstanding has been cleared for now and Also request you to mark the issue as resolved.

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Arijitchowdhury

from Ingraj Bazar, West Bengal

Aug 15, 2016

I Have purchase a LCD Screen for Nokia 2700 Classic- Replacement Display. still the company does support to refund my product.

Nokia 808 lcd with touch digitizer - Comment #2523040 - Image #0

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Address: New Delhi, Delhi, 110015

Website: Maxbhi.com

Maxbhi.Com is very fake website, they do not provide good quality products, also they do not refund if there product are not working. Even they charged extra for courier service when you are looking for replacement

I never recommend to anyone to use this website

Pls do not purchase any products from this side

My order number: 303049

Charger for nokia lumia 720 - usb mobile phone wall charger
Code: et-ga-dsk-chrgr-104570

Sep 17, 2016

Complaint marked as Resolved

Finally, I compelled maxbhi.com to refund my money back and they have refunded my money back. Thanks consumercomplaints.in, ccavenue and Mr. Pathak (maxbhi.com officer) for support

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Aug 09, 2016

Updated by Chandan.2409 pls do not purchase any products from this website*

Verified Support

Aug 09, 2016

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Chandan... First of all i am sorry for the inconvenience caused to you regarding your order with maxbhi.com, sir i closely looked at your order and found you had a conversation with maxbhi representative today, if you are facing any issue regarding your product kindly follow the replacement process your product will be replaced with the new one..as far as your query exists of charging extra amount for courier its not that charge which we charge you.. if you wish you can visit our office at Karolbagh as you are from Delhi and can give your product by hand over there we will accept it and replace it as per replacement process, i believe this will resolve your issue or let me know if you have any other concerned regarding the same... Also would like to request you to kindly mark the issue at resolved so that other user can also get to know that replacement policies

Aug 10, 2016

Updated by Chandan.2409 Maxbhi.Com is very fake website, they do not provide good quality products, also they do not refund if there product are not working. Even they charged extra for courier service when you are looking for replacement

I never recommend to anyone to use this website

Pls do not purchase any products from this side

My order number: 303049

Charger for nokia lumia 720 - usb mobile phone wall charger
Code: et-ga-dsk-chrgr-104570

After above complaint i got below revert

=

Maxbhi / elcotek telecom customer care's response, aug 09, 2016
Dear mr. Chandan... First of all i am sorry for the inconvenience caused to you regarding your order with maxbhi.Com, sir i closely looked at your order and found you had a conversation with maxbhi representative today, if you are facing any issue regarding your product kindly follow the replacement process your product will be replaced with the new one.. As far as your query exists of charging extra amount for courier its not that charge which we charge you.. If you wish you can visit our office at karolbagh as you are from delhi and can give your product by hand over there we will accept it and replace it as per replacement process, i believe this will resolve your issue or let me know if you have any other concerned regarding the same...
Also would like to request you to kindly mark the issue at resolved so that other user can also get to know that replacement policies

=

Now i wish to clear to maxbhi that below is the order which i placed, where i clearly mentioned that i need original charger but you people gave me duplicate charger by saying that it will support your phone and work better and if not then you will refund my money, now as charger is not working properly so you are denying for refund

What the hell is this???

Now you are asking me to visit your office, instead of sending your exe

Also you people did not clear me such thing

I need my money back only, i do not need your duplicate charger

Really this is fake site, do not trust this site and there support team

=
Maxbhi.Com
318, network plaza, karol bagh
New delhi, delhi 110005
India
Phone: [protected]
Website: www.maxbhi.com
Email: [protected]@maxbhi.Com
Order #303049
Status: approved
Date: 11/07/2016, 11:41 am
Payment method: credit card, debit card, net banking
Shipping method: dtdc courier & cargo ltd.

Product quantity unit price subtotal
Charger for nokia lumia 720 - usb mobile phone wall charger
Code: et-ga-dsk-chrgr-104570
E-wallet price: 244

1 243.86 rs. 243.86 rs.
Subtotal: 243.86 rs.
Shipping cost: 0.00 rs.
Cash back: 12
Total weight: 0.2 kg
Total cost: 243.86 rs.

Notes:
Product should be original, i need charger for lumia 720

Aug 10, 2016

Updated by Chandan.2409 ghatia

Aug 10, 2016

Updated by Chandan.2409 Now I wish to clear to Maxbhi that Below is the order which I placed, where I clearly mentioned that I need original charger but you people gave me duplicate charger by saying that it will support your phone and work better and if not then you will refund my money, now as charger is not working properly so you are denying for refund what the hell is this ??? now you are asking me to visit your office, instead of sending your exe also you people did not clear me such thing I need my money back only, i do not need your duplicate charger Really this is fake site, do not trust this site and there support team =================================== Maxbhi.com 318, Network Plaza, Karol bagh New Delhi, Delhi 110005 India PHONE: [protected] WEBSITE: www.maxbhi.com EMAIL: [protected]@maxbhi.com Order #303049 STATUS: Approved DATE: 11/07/2016, 11:41 AM PAYMENT METHOD: Credit Card, Debit Card, Net Banking SHIPPING METHOD: DTDC Courier & Cargo Ltd. Product Quantity Unit price Subtotal Charger for Nokia Lumia 720 - USB Mobile Phone Wall Charger CODE: ET-GA-DSK-CHRGR-104570 e-Wallet Price: 244 1 243.86 Rs. 243.86 Rs. Subtotal: 243.86 Rs. Shipping cost: 0.00 Rs. Cash Back: 12 Total weight: 0.2 Kg Total cost: 243.86 Rs. Notes: product should be original, I need charger for LUMIA 720

Aug 10, 2016

Updated by Chandan.2409 I will contact my bank and ccavenue.com for refund, there is no any benefit to waste my time by talking you fraud/fake people Further i will post my feedback on all site else refund my money directly

Verified Support

Aug 24, 2016

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Chandan refer to our discussion we shipped the product again on 19/8/16 shipment id Z99636787 kindly confirm us the receipt of the product if you require any sort assistance kindly do let us know at [protected]@maxbhi.com or you can connect us on our live chat support...
Also would like to request you to kindly mark the issue as resolved at consumercomplaint.in

Sep 05, 2016

Updated by Chandan.2409 again you have given duplicate charger...even I asked for original charger...

refund my money urgently

Sep 05, 2016

Updated by Chandan.2409 ghatiya service...

Sep 07, 2016

Updated by Chandan.2409 never trust maxbhi.com products

Sep 17, 2016

Updated by Chandan.2409 Finally I compelled maxbhi.com to refund my money, and they have refunded my money back. So now issue is solved...

Thanks consumercomplaints.in, CCAvenue and Mr. Rajeev Pathak for support...

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A

Abiraj199

from Hyderabad, Telangana

Aug 12, 2016

Please do not trust this site

Takes the order once you make the payment.

They cancel the shipment

Prefer calling customer care before ordering you'll know what I'm talking about

Lost 650 rs ordering a back camera for Google Nexus 5x

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A

ayush48

from New Delhi, Delhi

Aug 15, 2016

I ordered blackberry 9720 display with its touch, i received a display of some other small screen phone and no digiterlizer... i been writing mails from 10 days but maxbhi is not accepting its mistake
they are not picking up calls
the only reply i am getting is as per there records they have sent right product ...

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H

hsgillrcf

from Jalandhar, Punjab

Oct 26, 2016

As per my personnel experience, the Maxbhi.com is fake and fraud company. Their customer support service is only to harass the customers. They take orders, collect money and supply sub-standard/defective material to their customers. Then they refuse to replace the defective components or money collected by giving petty reasons. they are biggest cheaters. please be aware of Maxbhi.com/ elcotek

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Looks this is a fake website with showing n number of products and availability with out real status. Also this products created based on search history in google for mobile spare parts.

This are all my orders placed with maxbhi and none of the product delivered yet. Also they are simply moving the cash to e-wallet with unknown reasons. So, please check and ban this kind of business with public and return my all money from e-wallet.

My mail id - [protected]@yahoo.Com
Contact number - [protected]
Thanks

31/07/2016, 04:07 pm 370 order #318131: tmp — › cancelled (The points used in the order were added to user account.)
29/07/2016, 07:44 pm -370 order #318131: order placed
24/07/2016, 04:47 pm 1899 order #311492: tmp — › cancelled (The points used in the order were added to user account.)
21/07/2016, 09:23 pm -1899 order #311492: order placed
21/07/2016, 05:36 pm 3 order #306346: tmp — › refunded to ewallet (The points used in the order were added to user account.)
21/07/2016, 05:36 pm 1909 refund for order #306346
21/07/2016, 01:40 pm 334 order #305391: tmp — › cancelled (The points used in the order were added to user account.)
15/07/2016, 01:26 pm -3 order #306346: incomplete — › approved (The points used in the order were subtracted from user account.)
14/07/2016, 11:33 am -334 order #305391: order placed
14/07/2016, 11:02 am 337 refund for order #304518

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Sep 9, 2016

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Aug 08, 2016

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Hariraman.. first of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As per your complains please allow me to answer them. First you complained that we canceled all your orders. Sir, please let me inform you that we are an eCommerce company based on supplies from our vendors. In our business model, we try to arrange those products to customers which are very hard to find and usually not available on the internet. We depend on stock;s from our vendors for these products. The vendors which really do not know anything about maintaining inventory and are the real retailers supporting the masses of our mobile phone repair industry. As and when you order, we try with all our vendors and try to source the product. Sometimes, we even spend hours of phone calls and visits to our vendors warehouse to try to find your product. Means with your every order we spend money trying to source it. And at the end i[censored]n-luckily in few cases when we end up with no product, then we have no other option rather to refund you in full amount. Now you can imagine if you ordered same product for 5 times and we tried to look for that product and still end up without it, then who is the one with the real loss. About your 2nd complain about refund of your amount, we have a very simple process enabling you to do so in few clicks on 1 call or 1 support cheat. Means either you can login to your account and request for refund to bank, or you can call us and request refund to bank, or you can easily use our chat support and request to refund to bank. Also you can write an email to [protected]@maxbhi.com and ask for your refund. You could have easily done that rather than choosing the longer route. still as we receive a confirmation for refund to bank i am initiating your complete refund from our-end it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

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Chandan.2409

from Delhi, Delhi

Aug 10, 2016

very ghatia service

do not purchase anything from this site

I have requested for original charger but they given me duplicate charger by saying that it will work and support to my phone else they will refund

now neither charger is working properly nor they are refunding my money
just giving excuse

so this is a cheater site,

cheater...

cheater...

Order# - 303049

Order Date - 11/07/2016 11:44:48

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Address: East Godavari, Andhra Pradesh, 533105

Website: www.maxbhi.com

I have orderd a Mobile screen guard on 27.07.2016 but i have not received yet my order number is #312247 when i cheked the status it is showing as cancelled and asking to re book i have not got my money back to my account my contact number is [protected], [protected]. i want my money back to my account its all of cheating way because of such a vague service other online shopping are screwed off.

Oct 4, 2016

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Sep 03, 2016

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr.Ramesh Thatichetti, , , , First of all i am sorry for the inconvenience caused to you regarding your order with Maxbhi.. sir as i checked your entire order your request for refund to bank was for 312247 which is completely refunded from our-end shortly will be credited back to your acquiring bank account, so as per your request we have refunded and as i came to know that you want refund for other order also which is already done as requested so for refund to bank we need confirmation from the registered customer... so now we believe all the mis-understanding were clear & hope to regain your trust again in maxbhi.com Also would like to request you to kindly mark the issue as resolved so that other user can also know the actual policies regarding the same.

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Address: Kozhikode, Kerala, 673633

Website: Maxbhi.com

Hello sir, I order a touch with Lcd of xolo era 4G phone. My order is successful place Later on it was cancelled. That is not a 1st time I have tried 3 to 4 times but the order has cancelled automaticaly . So I decided I have to refund my money in my bank account. My order no is #319729, #308278, #317486. The total amount to be refund is Rs.1599/- .

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Sep 5, 2016

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Aug 05, 2016

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Vinil Kumar... First of all i am sorry for the inconvenience caused to you regarding your order with Maxbhi.. sir as i checked your entire order your request for refund to bank was for 319729 which is completely refunded from our-end shortly will be credited back to your acquiring bank account, so as per your request we have refunded and as i came to know that you want refund for other order also which is already done as requested so for refund to bank we need confirmation from the registered customer... so now we believe all the mis-understanding were clear & hope to regain your trust again in maxbhi.com Also would like to request you to kindly mark the issue as resolved so that other user can also know the actual policies regarding the same

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