| Address: New Delhi, Delhi, 110005 |
| Website: www.maxbhi.com |
I ordered for LG G3 D690 touch screen along with LG G3 Body Casing and Jackly screw driver set. Listed below is my experience -
Order initially placed on 13th Feb, delivered on 22nd Feb to Bengaluru City.
Requested touch screen of GOLD variant, even mentioned in on the online purchase form, received black.
Touch screen was broken.
Upon calling Customer Care, I was asked to send an email to [protected]@maxbhi.com even after communicating over call. I have never faced this with other shopping sites. Simply wastage of time and energy.
At one point in time, Customer Care Executive (by the name Vijay Singh - probably a fake name) told me, "do whatever you want to do" I can't help. SHOCKER - Is this how customers are being managed.
PLEASE DO NOT BUY!
Jul 8, 2017
Complaint marked as Resolved
Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
Verified Support
Jun 07, 2017
Maxbhi / Elcotek Telecom Customer Care's response Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.