Medi Assist India Complaints & Reviews

Dear Sir,

My Claim #97103676 for my policy no #[protected] was generated for Rs. 5 lakhs on 06 Nov 2018. Out of which Rs. 4 lakhs has been initially approved but this was never utilized by patient nor hospital. Instead a new Claim #97157615 was generated and settled by Mediclaim. So, ideally there were 2 Claims generated out of which Claim #97103676 is completely unutilized.

I have requested Mediassist to cancel...

My MAID number is [protected]. I claimed number[protected] Banumathi)

Claimed amounts 25086 reimbursement earlier. I got only approval for 8000/- even after submitting all necessary document including my swinping bill of credit card in hospital. I need genuine reason for deduction amounts from claiming process. Because I submitted all documents including hospital bills, pharmacy bills, lab reports & discharge summary. Mediassisst...

Dear sir or madam

My MAID number is [protected]. I claimed number[protected] Nidhasha) &[protected]b/o Nidhasha)
Respective amounts 64915 ₹ & 202016 for reimbursement earlier. I got money respectively 38825₹ & 18091₹. I need genuine reason for deduction amounts from claiming process. Because I submitted all documents including hospital bills, pharmacy bills, lab reports & discharge summary. Mediassisst simply cutting...

Its about mediassist. Its located in ibc knowledge park, tower d, 4th floor, bannerghatta main rd, 4/1, bengaluru, karnataka 560029

I am not getting any financial help or medical reimbursements from this company. I was being treated for meningitis on dec 2 2017. I was in icu for a month and still am undergoing medications. Even after sending mails with receipts they are showing me policies and terms and conditions. Please let...

I have submitted a medical claim with medi assist on[protected] at 11:59 and then sent my documents through the courier company on the same day.

The documents were received on[protected] at 17:26 (As updated in the system.)

On[protected] at 15:38 the status is claim in progress.
On[protected] at 13:11 status changed to claim processed.

On wed 19-dec-18 at 12:01 pm, i received an e-mail from...

Hi team,

Dhs claim no 18553608 query (Provide breakup detail amount 11938) supporting doc attached

Issue :- i was hospitalises in shree narayana hospital raipur dt 26 nov to 28 nov 2018.in this duration 1st day amount & other lab bill was paid in claim no 18387485 against. Next 1.5 day bill amount (11938) pay on my pocket.
Now i am reimburment for this amount with medicines bill (Claim no[protected].in...

Respected sir

Claime id[protected]
Name - pravin gavle
Patient name - dr. Prakash gavale
Company - alok industries ltd.

1) pls kindly clearify the amount having bill of 3096 rs for what reason? Maintion properly

2) also the amount 3078 rs required cash receipt for what? Pls clearify properly

3) disallowance (*)
It's clearly maintion on bills (Reports)br...

Emp no: 40001546
Emp name : senthilkumar radhakrishnan
Policy holder : goodrich aerospace services pvt ltd (Utas)
Maid : [protected]
Insurer claim no :
Insurer member id :

Claim number : 18000182

Even after submitting all the documents, mediassit denied my claim. I dont know the exact reason for claim denied. Please process my calim as soon as possible.

I have...

Claim - [protected]c[protected]

I raised a complaint to medi assist but there is no proper solution or response even though a communicated to a representative through the number [protected].

Complaint no: 5554289

I have continuously getting mail regarding to submit a hard copy of already submitted bills.

Hard copy of said receipts of rs 30165 & 3836 has been submitted to mr praveen (Representative...

Claim#: 96280072
I had raised the above health insurance claim in the month of june. As of now, there is no update on the claim status. Whenever i call the helpdesk team, all they say is this has been already escalated and in 10 days they would be processing the amount and they have been kept repeating the same to me for past 2 months. Its been 8 months so far and i don't understand how much more time it is going to take to process...

Hi,

This is gokul v,
Emp id : 12963
Ma id : [protected]
Claim id : 18527080

You are requested some documents on 18th dec 2018 to process my claim.

I also submitted those documents via blue dart on 20th dec. It is delivered on 21st dec 2018 at medi assist bengaluru.
(Waybill no : [protected])

After that i didn't get any update for next 10 days. But, certainly...

I had admitted in fortis hospital from 25/9/18 to 29/9/18 for prostate gland operation considering oriental policy no-313102/48/2018/4073 &ma id-[protected]. My total bill is rs 75506/-& rs.52000/- was sanctioned as cashless facilty during oeration by medi assist. Remaining balance bill rs 23506/- was claimed on 5/10/2018 vide claim o[protected]. Claim status is shown as "information awaited" for 2 and 1/2 months. While i asked to medi assist...

Hi, to whom it may concern, this is not the way to handle your customer complaint. I have neen waiting since 5 month despite of my claim has been approved. But payment is not done its been delayed. Claim id[protected].

The complaint i am writing will also not be adressed in at proper time. It way too frustating on waiting such long and receiving extended date.

Please inform me if i am getting or not? Waiting...

Sir i have sent one reimbursement claim for the amount of rs. 70841/-on 17/10/2018 through corporation bank (Pad) zonal office kolkata. And i have received the tracking number kol00088251 on 30/10/2018. Sir i have all the original documents on 17/10/2018. But suddenly your department has demanding the original money receip of these documents which i have already submitted in earlier. Sir this is very unfortunate to say that after two months...

Hi.. I have submitted all the original bills for a claim. Recently my father again admitied in the hospital and doctors asking me to show the previous investigation reports. But my bad luck i dint taken any duplicate copies of the documents. Now i don't have any documents to show the doctor. I requested mediassist to help me to get soft copies since from last 30 days. No one is responding on my mails. Please help me to get the soft copies...

Claim no 17321162 has been approved on 22.8.2018, but amount not credited till date Rs.17400/-. Its 120 days over but no response received from medi assist team, no SMS or mail received regarding delayed of claim settlement.
Customer care officer always told to wait 10 days in every time. but 120 days enough time to settled a claim, So register my complaint & solved on urgent basis....

I am retired employee of bank of india. Till date ihave not received ecard. Also i am unable to download the ecard to get the benefit of cashless treatment. My wife is suffering from harnia, dr. Advised for operation. I visited the dinanath mangeshkar hospital for operation. They require ecard for cashless facility. Pl advice us how i download the ecard. My earlier email id has been blocked by bank my new email id is - [protected]@gmail.com...

Respected sir,

Good afternoon!!

Help!!

This is inform to you below claim 1.7yrs compleatd but still not settled...

I request you to please support for the settlement for below issue my claim was not settled our end all orginal discharged paper submitted to mediassist.

Again i humble request to you please help me and settled.

Claim id: 14320133br...

Hi friends,

I have submitted all the original documents proofs and one of the document they have lost from their side and i have all the proof that i have sent the original.

Now they don't have any answer for that.

Simply they don't want to reimburse the money. Guys never trust this insurance company you will not get your claim money or reimbursed money.

Better go for some other...

Sir, i am claiming my mother's domiciliary treatment every month and doctor prescribed her for humatrope inj. When i send the claim for oct-18 they insert a query that it is not prescribed in prescription, when i again send them the prescription copy they asked for clarification that why doctor prescribed you this inj. When i provide them the doctor's clarification again they asked for the report that how much growth hormones are generated....