Medlife Complaints & Reviews

Order no- OR1335EPAOO1A
I placed the order for Tab Rocaltrol 60 tabs along with other medicines for Mr. Prasanna Jat and paid online. Now I get a extra ₹1060 pending amount and 60 tabs of rocaltrol has been added extra which was not even mentioned in the prescription! Also charged me 40 rs extra for god knows what. When asked to help mr ashish kothari was rude and plainly asked me to pay the extra amount. Y should I pay for a mistake...

Worst experience... I placed an order on the 15th of july and received them after a delay of 7 days on 23rd july. After paying almost 7k, to my horror, on checking the medicines, i found out that someone else's order was delivered to me. When i spoke to the delivery guy, he said to contact medlife which i did immediately. It's the 25th today, and i have not received any response. I called customer service and they said, it will take another...

Good morning

I placed request for return medicine for the order id - or6604tka-005a on 21.06.2019 which was delivered to me on 29.05.2019, after several followups executive picked on 28.06.2019 and the same was updated in your system on 09.07.2019 after long time by calling in customer care but still i am not getting refund for the above mentioned id.

This is not my work to update in your system, why your team...

I have ordered few critical medicine on 14 july 2019 and 16 july 2019 on behalf of mr. Ashish kumar talapatra, [protected]. But it's very embarrassing that constant msg of delivery date and amount is being changed. While did not got medicine as well. After contact they are providing a date for delivery which is over by now but not yet received medicine s.

These medicines are for a critical patient and it's already 1week over...

I herewith appeal for delay in delivery of medicines to sri. Ramana apparao konathala from anakapalli - 531002 through registered mobile no. [protected]. The medicines orders on 17th july and the cost of the medicines rs. 1147.50 paid on the same day. Every day awaiting for the medicines for heart patient. Continuously pursuing about the delivery.
Out of the two orders one pack is delivered for rs.155.81. Several times we are asking...

Its been 48 hours and I haven't received any updated on my order payment issue.
I am getting the delivery folk at my doorstep, saying its cash on delivery. Is this how your firm handles client issues?
How can delivery be possible if a ticket is pending for an order payment issue?

This is my last order with medlife, highly disapppointed with your services and client management . I am going to advice even my friends...

Proof : i have multiple call recording by various medlife employees giving false promises and their supervisor (Name : ronak) as well.

I also have attached message confirmation gor banks debit message, mobikwik transaction id confirmation, medlife order id[protected] confirmation message all above was done on 6th july 2019 and order cancelled message from 8th july 2019.

Issue :
I had booked the service...

My mobile no. Is [protected] i booked two lab test by their android app on 11 july and paid by online rs.949+rs.499. Due to their executive mistake i have cancelled that test on 12 july. I have give three request in last one week for my refund but no payment credit in my account. I want strong action with 1 lac rs. Claim on medlife sohat a lesson should be given to medlife....

I have ordered on medlife on 15th july, 2019. (Order no: #or1250gra-001a)

After 3 days, without any concern, they cancelled my ordered, saying the reason that the stock was not available. They should tell me at the time of order that the stock was not available. So they have used my money for three days and after refund, bank will give credit after 7-14 days. Meanwhile my money got stuck for more than 15 days. I could order...

Good morning

I placed request for return medicine for the order id - or6604tka-005a on 21.06.2019 which was delivered to me on 29.05.2019, after several followups executive picked on 28.06.2019 and the same was updated in your system on 09.07.2019 after long time by calling in customer care but still i am not getting refund for the above mentioned id.

This is not my work to update in your system, why your team...

I had ordered medicines worth 1495.55 from medlife international, noida on 15 july. And paid the amt. Th. Pay pal vide transaction i. D. 1xw28069kg5522o3 p, but unfortunately igot a courier on 18july asking payment for it. But as i had already paid for it. So the courier returned with it. Now i am without meds. For which i relied on this firm which seems to have no coordunation within their own divisions.
Well now i want my miney...

Dear team,
I would like to inform you that my order id-or5658zja-005a patient bill name smita dey (Mr apu maity delivery agent mobile no-[protected]) their total order qty is 50 but i have received 35 one (Cobadex czs contains of 15) strips shortage (Attached invoice). Please arrange to refund my balance payment or medicine whatever is possible asap already complain your customer care. But sorry to say such type of service i have to...

My name is anushka and my order id is or5664yca-011a. I placed my order on 13th of july 2019, today is 16th of july and i was supposed to receive my medicines today. I called the customer care service and they told me that they aren't able to procure a medicine (Novorapid 100u penfill) which is a type of insulin commonly available at almost all pharmaceuticals. They never deliver on time and make the excuse of non-availability of medicines....

I pradip gugle placed medicines online order on 10 th july to medlife. My order id is or0728zqa-001a in the name of shilpa gugle and mobile no is [protected] of my wife. My mobile no is [protected]
There is confirmation call from doctor on 11 th july morning
I made all payment on 11 th july. Medlife given assurance that within 24-48 hrs from order medicines will be delivered to me. Today is 15 th july and its 10 pm now. But till...

I have ordered 60 nos qty of ginkocer tablet against order no. Or5830bq-008a on dtd 4 07.2019, i have received the order on dtd 10.07.2019

But i have received only 40 tablets of ginkocer. Same time i have inform to customer care but till date i m not getting solution from your side.

Also as per the invoice of the bill as per batch details in one of the batch no in which 30 qty is mentioned is not delivered.br...

Act internet issue @ medlife begur branch. We had raised a complaint regarding the act internet down issue on 28/06/2019. Here is the complaint no: (Sr[protected]. And till now we didn`t get any solution. Today (09/07/2019) we contacted act customer support again. So they told the complaint raised by us have been closed by act technician. So we had reopened it. Without informing us they simply closed the complaint. We have a lot of work...

I am not at all satisfied with this company's service. Why this company is allowed to function. I had ordered and instructed on 4th july for medicines also sais whtever is available deliver bu instead of 48 hours delivery they messaged me on 8th we do not have one medicine. They said on 8th will deliver within 24 hours till 9 th july 2019 till 11 a. M. Not delivered. Telling will deliver on 12th not confirmed...

On July 2, 2019, I booked an order, namely - Asomex AT 2.5 MG, Sartel 40 MG, Geminor M1, & Geminor M2 as regular diabetes and hypertension medicines for my 73-year-old aged mother via the Medlife mobile website. Three days later, their delivery boy hands over a package, which my mother opened to find the following discrepancies -

1. Instead of Asomex AT (2.5 MG), which is a higher strength Systolic BP controlling medicine,...

I have ordered medicines on 2nd July. Those are for my Wife and my mother. We had stock of those medicines for two days. With the hope that Medlife usually deliver one or max two days post order.
But I have not received any confirmation on the order till 4th July. I called customer care after tried so many times. Then realized they have not taken the order yet. They said we will take the order now and deliver can happen on 6th July....

Hello

Maine 1 July 2019 ko Medlife se 7 medicines order kari thi, meri medicines mujhe 4 July 2019 ko mili. Kyunki mai out of station tha to mai us din apni medicines check nahi kar paya, jab mai agle din lauta yani 5 July 2019 ko to maine apni medicines ka packet khola aur jab mai medicines check karne laga to maine deakha ke meri ek medicine jiska naam VYAMADA 100 hai uski 2 strips missing hain aur invoice me us medicine...