Medlife Complaints & Reviews

Ordered medicine through their app but as the medicine was delayed for 5 days with no exact delivery date mentioned, cancelled the order.
Status in app shows as "cancelled". Tried the customer care number which never connects to operator, they put it on hold with an advertisement getting played repeatedly.
There is no way to reach them. Please help in getting refund.

Order number is or2482esa-001a...

I placed an order for a medicine letoval 2.5 mg with medlife on august 4, 2019. Letoval has to be taken on a particular date at a particular time. I was supposed to start taking the medicine from august 6, 2019. However, yesterday i came to know that the medicine will not delivered before august 9. I tried to cancelling my order but i got a message saying that my order cannot be cancelled since it has already been processed. Its a prepaid...

Absolutely unprofessional delivery. Had to order my medicines 4 times and got cancelled all the times for reasons like delivery agent cancelled the order without justification; doctor could not reach to out you when they only call you once and if by chance you are busy they will cancel your order. They dont care about the your issues and inconveniences and never follow up. Extremely incooperative and still haven't got my medicines....

This is with reference to my order ID: OR3880FSA-001A for which I had made complete payment. But after 2 days I was informed that the medicine which I have ordered is out of stock. While I was ordering, the medicine was showing in the website and I placed the order. Also I have done the payment too. The order was done on 1st August 2019 and it was committed that the medicine will be delivered by 3rd August 2019 by 10 PM. Till date no delivery....

This is with reference to my order id: or8775lq-00aa for which i had made complete payment. But after 2 days i was informed that the medicine which i have ordered is out of stock. While i was ordering, the medicine was showing in the website and i placed the order. Also i have done the payment too. The order was done on 2nd august 2019 and it was committed that the medicine will be delivered by 4th august 2019 by 10 pm. But suddenly i received...

This is with reference to my order id: or5443rra-002a for which i had made complete payment. But nearly after 2 hrs i was informed that some of the medicines were out of stock. So medlife is displaying wrong information on their website about the stock of medicines. Like this they are taking order from customers and later they are compromising with customers to take partial orders instead of full orders. They should display the medicine stock...

Hi,

Recently i have ordered my medicine bearing order no 'or7206es-004a'. After repeated delayed and failed delivery from the delivery person and lodging 3 incidents, the delivery guy delivered me the parcel on 1st aug, 2019.
Along with tablet medicine there was syrup medicine which was wrapped and licking. After inspection i found the bottle is broken and the delivery guy fled from the place. Since 1st august i have...

I have order medicine on 29 july 2019 and delivered date is 31 july 2019 but i have not received the medicine till now they are just giving date by date. We are going to native place on 5 august 2019 now i have check the status again i get the 5 aug 2109 date. Before ordering the medicine is showing in medlife aap and i make the card payment and order all the medicines which i require. As per medlife team they can't able to deliver the medicines...

Hi sir,

I am purchased on line medicine from medlife on 31/07/2019 and estimated price is rs. 1580/- and paid immediately through wallet but due system traction not completed and same is reelected in cash on delivery. As per talk with customer care it is on cod but what about wallet payment which id deposited from las2-3 month pending.

Invoice order or2560pja-003a
Vishal pipare-[protected]...

Dear sir,
Order id : or7829bsa-001a & or7829bsa-002a

It is seems that your company is useless for delivery medicine to customer who want to purchase from you & on your duplicate portal.
2 times i place one order & the same person call me mr. Amit tomar (Mob. No. [protected]) & told me i am on road with bike & come and received you parcel, i request to him please provide service on door step.
He refuse the...

Dear sir,
Order id : or7829bsa-001a & or7829bsa-002a

It is seems that medlife company is useless for delivery medicine to customer who want to purchase from you & on your duplicate portal.
2 times i place one order & the same person call me mr. Amit tomar (Mob. No. [protected]) & told me i am on road with bike & come and received you parcel, i request to him please provide service on door step.
He refuse...

Dear sir,
Order id : or3561sra-001a
Ecom express shipment no./awb: [protected]

With ref to above order & shipment no., i placed an order on 23/07/2019 with delivery date 28/07/2019 on the name of my wife [censored]al shashikant salke, however the delivery returned from my home due to full amount to be paid for cash on delivery while, i was made a payment to medlife through paypal of rs.433/- & balance amount was has...

Hi sir,

I am purchased on line medicine from medlife on 26/07/2019 and estimated price is rs 797.86 and paid immediately through credit card order no is or9898vra-001a, and company will say a balance of rs 103.20 and same will be paid through credit card order no is or9898vra-001a.

But medicine is not delivered till 31/07/2019 and i am cancelled my order throught call centre on 31/07/2019.

And...

I have an order in medlife and order no is - or9172tra-001a also made payment for this order by paypal with transition id - 6rk73048el119843v.
This is prepaid order but courier company asking for payment for delivery.
I have made complaint 8 to 9 times in medlife but still status is same, today[protected] i got call from medlife that your order will deliver with prepaid mode but again delivery boy asking payment from me.br...

Dear sir,
Order no : or7950wra-001a

With ref to above order, i placed an order on 26/07/2019 with delivery date 28/07/2019, however the delivery date was delayed without any justification and information. We cant delay medicine to the patient even for single day. This is irresponsible behavious of medlife and not at all acceptable. I had to go out and purchase medicine for immediate consumption by patient. Truly no...

This is in connection with the order no.
#or6902qr-013a. I had purchased medicine on 30 june 2019 and thereafter raised a return request on 7 july 2019 since the doctor had changed the medicine. However, on the same day, i had called your customer care for modification in return schedule. However, i understand that my return was inadvertently cancelled by your team. I have been repeatedly calling the customer care since then - almost...

Hello all,

This is regarding the payment issue, i have ordered the medicine and paid through online mode (Paypal), the amount has deducted from the paypal but not credited to medlife portal, now the delivery boy is asking for payment.

We tried calling medlife number of times, unable to reach them.

Please let me know if you need additional information.

Regards,
Sowmya...

Dear sir/mam,

I have order the medicine "montair fx" 30mg 30 tablets but wrongly medicine provided by midlife on the name of "suryakant manjhi"
The medicine name is itchguard
The refund has posted before one week but there is no any response by midlife.

So i kindly request you to please resolve the same.

Regards
Mantu pandey
Mob-[protected]...

I was supposed to recieve my medicine at 9:30 am today..!
For which i called him at 12 for the status..
The delivery person is mr. Dheeraj yadav which says on asking for the delay "abhi kaha se aa jayega madam".
No reminder, no request for reschedule nothing..!
I asked him to cancel the order then which was done within a minute..
If you are not capable of delivering the order on time then you should not...

Regards this issue, to day delivery date. Yesterday ur customer care executive told that we received the amount and pay remaining balance to the delivery agent. To day again asking your executive told same thing first. I asked for the proof message to show delivery agent, again told we didn't confirm your payment. Please pay full amount. If received amount we will send back. Sir what is going on. It medical emergency tablets. Already waiting...