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Medlife Complaints & Reviews

www.medlife.com

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Updated: Apr 6, 2023

Complaints 1554

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219

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1335

So far, so good. Medlife is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Medlife will keep up the work and continue to help more customers with their concerns even better 🤝

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Order Invoice not available for my Orders not Resolved

Payment not returned after returning the product

Promotional Messages and calls

Not Refunding-Unethical Practice

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want to delete my account permanently

Too many spam calls which disturb

annoying calls and messages from medlife

Not able to transfer cash wallet to bank account

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Refund of order number - OR5397XPC-001A

Delivery getting delayed

Medlife reviews & complaints page 5

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I have repeatedly complained to Medlife support team to take my number off their sms list and stop spamming

Inspire of multiple follows ups with their support team and getting assurances of confirmation for number removal I keep getting text

This is annoying and medlife aren’t bothered to work on the issues...

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Everyday I am receiving about 10 calls and messages from Medlife without subscribing any such services. Want to unsubscribe and delete my account but there is no option available. These calls are so irritating and frustrating.
Want to stop these calls and messages....

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Address: Mohali, Punjab

I have ordered a couple of packet of Melcovit gold capsules on 27th April, 2021. On 28th april, it shows Out for delivery status in application . But after 5 days, it still not delivered to my place. I have called many times to customer care for status update but they said we have put your request on processing and at the end of the day your medicines will be delivered. But after 5-6 days, its still not delivered yet.
Order No #OR6323APC-001A...

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Please stop calling me. My num is [protected]. I complained to stop spamming on march 30 and still now am getting calls. What service are you providing? I attached the call list and what's app chat too

Please stop calling me...

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They keep on calling 10 times a day.. its ridiculous please stop this....

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Hi:

Order Id: OR3863GD-008A

It has been more than 7 days since I returned the medicines to the delivery person, but I've not received the refund in my cash wallet against the promise of 4-5 days by the company.

I'm continuously writing messages and making phone calls for the last 3-4 days, but unfortunately they are unanswered or not picked up or diconnected. This is very unfortunate and unprofessional...

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I ordered medicines for my father later I returned few of them my refund amount is of around 1100 my order no is OR1023CSB-001A whenever I call to customer care they say that they will initiate the refund but it never happened, I am very much mentally harassed....

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I have never ordered from this ### of a company and never will. I tried to search for my medicines on their website and had to log in for that. Since that day it has been 3 months and they have been daily spam calling me. Sometimes 3 times a day. If this a way to get CUSTOMERs, well then i am never gonna use this site ever again, stupid ###....

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It's Really Pathetic & a Joke made by Medlife.
They are useless piece of s**t. They just want your money & don't care about you.

I receive 5-10 promotional & intentional messages from them. If i mail them they send me canned replies. If you call them they'll say mail is different & it's IT's problem. Why do I suffer for you'r stupid IT's Problem?

This needs to stop, I'm not alone there are many irritated...

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The issue that I have experienced was: They will lure you with high discounts and when you order the medicines they take out couple of strips and send you the packet. When you open the packet and realise that it’s missing and complain they come and inform that it’s not missing and it’s checked. So point to be noted here that somewhere there is some fault or fraud going on in their warehouse were they take out medicines when they are...

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These people keep on Calling you day out
I requested them to plz delete my number they are saying they cant
They are mentally harrassing...

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Hello!

Medlife people irritate a lot by calling and sending sms's daily

I am not interested in the account anymore because of their irritation!

Please tell them to delete my account with immediate effect!...

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Address: Mastpura Bodygaya

Sir my products is shipped on 17 April 2021 but products is not deliverd...

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Address: 5th & 6th Floor, Vaswani Centropolis, Langford Road, Shanti Nagar, Bengaluru, Karnataka 560027

Website: [email protected]

Medicine order I'd OR4410EVA-012A This is the worst medicine platform ever they don't care about people health or anything they just fool people by advertising and brainwashing CUSTOMERs that they are best in the medicine business with quality and delivery not even a single msg I received from this ### app regarding my medicine order update without informing they have cancelled the order saying silly reason idiotic pathetic staff...

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I had placed an order #OR6214IKC-002A for certain medicines on 17th March 2021 and made a payment of Rs. 866.94. On the same day Medlife cancelled some of the items worth Rs. 476/- and refunded Rs. 476/- to me. The remaining medicines were delivered to me on 21st March 2021, but the delivery guy claimed that it was a cash on delivery order, and made me to pay Rs. 436/-, which I complied. thus, there was a double payment of Rs. 436/- to Medlife....

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My order return pick up done on 1 march and then they say we have send to escalated team then after few days we have send concerned team then after few days say we have send to financial department but not giving me resolution...

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Order OR2464VFA-010A was placed on 31-mar-2021 and payment of Rs. 1584 for the order was made via Amazon Pay wallet on 01-Apr-2021. Placed a return request and order was picked up on the same day (1-Apr). Refund was initiated on 2-Apr but till date, the amount has NOT been refunded to my Amazon Pay wallet with which the payment was made.

I've been calling up Medlife's customer care number for the past one week. Each time I'm...

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I Have Ordered A Medicine From Medlife With Order Id OR7448KEC-011A With Payment By Amazon Pay Of ₹578 But When A Delivery Boy Came He Told The Product Is Cash On Delivery And I Was Shocked When I Saw In The Product That It Was Written Cod Of ₹700, That Was Different Amount And By The Way I Have Done Payment By Amazon Pay, And I Called Medlife And They Have Not Taken Any Action Regarding This Only They Always Tell To Wait For 72 Hours...

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Address: BENGALURU

I placed my order on 5th of April 2021, my order number was OR2247SHC-003A.They delivered medicine on 9th of APRIL 2021 .I ordered UDILIV 300 but they delivered UDINOL300.I requested for return order that time only. Even after multiple return request, they are not picking return order. They are just not responding...

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My order ID is OR3643PUA-009A. I have returned medicine in November but till date didn't get refund. I have called customer care so many times and also email to customer care but everytime I get reply that it will be done but even after five months I didn't get refund.

Reference #00792774 ref:_00D2v1Y8hm._5002uFqGkG:ref...

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