MedPlus India Complaints & Reviews

If a patient walks in your store for medicines he is treated with disprespect for not keeping change and irrelevant to the medical condition of the person is asked to go and get the change with three people on the store sitting idle and multiple shops around to get the change ... Mr. Nagesh ( if that is his real name) not only insulted when i asked him to get the change as i could not walk to gather change for him as i was not in the condition to do the same so he first refused and then started screaming after he was tried to explain the situation and ultimately i had to left empty handed from your Adugodi store behind Kormangala . I want proper resolution for this and it is my guarantee that neither me nor anyone i know is going to shop in your store.

MudPlus Sucks!!! I have placed an order using their App yesterday, and today my wife went to purchase the same upon their order confirmation but the store guys just insulted my wife so badly because she is carrying a credit card instead of cash. The way they behave with her is rude and she has been totally humiliated. This incident happened at Ghola Medplus, Sodepur, Kolkata - 700110. later my wife went to Apollo. I purchase Rs. 10000 every month but still they do this kind of behavior, they really need to learn a lot to retain their customer. Really Disappointed #MedPlus

Cust ID 833643; Date:[protected]; Shop No 1, RR Nagar, Old Bowenpally, Store ID INAPHYD02005, I purchased Neurokind plus tabs two strips by paying Rs. 154/- thro my credit card at 8-46 PM. when I enquired about flexi points the shop keeper said there are no much point to my credit. I left the shop and went away, at 9.06pm I received SMS that 63 points worth Rs125 were redeemed. when I questioned the shop keeper he told that he sold medicines worth rs. 784/- to some customer by using my cust. ID and credited the flexi points. 1) misused my cust.ID, 2) drawing a false bill for the medicines not purchased by me. 3) plying fraud with flexi points. Request you to enquire and rectify. else I have to take legal remedy.

Dear Med Plus I brought the medicine on date 15th June 2015 at 08:55 PM from Selaiyur Med plus for around 126 Rs with my KVB Debit card... First time was timeout and payment process got failed but again i paid the same but two times amount will be deducted from my account, i need refund shortly and also need status regarding this issue..

Hi, I stay in belgaum, when I go to your shop which is beside hari Mandir they always ask for change when the bill amount of my bill approximates to 500... so I request you to keep change in your shop and help out your customers when we need tablets urgently...

This happened on[protected] night around 8:30 in shimoga. At the branch of hosamane Medplus .i went to purchase a tablet cobdex, and asked for two tablets but they gave two sheets in a small box which I didn't know and I swiped my debit card and payed the amount. When I looked at box there were two sheets and I told the staff person that I asked only two tablets but he replied in an singular word and rudely and refunded the amount .i told the person to behave properly with customers. . But the staff person told me get out of the shop . I raised the voice but he threaten to beat me and said he is local gunda .i also asked the contact number of in charge but they refused and kept on threatening me .i complained this to supervisor but there was no proper response . Sir I request to you take a necessary action against them since it is pharmaceutical shop the customer will go buy the medicine not to rob. I believe that customer have right to protest, if he is treated badly, and not to get threaten to beat .

Hi, this is Adithyan from Chennai the Bill cancelled & Happened in Chennai Ambattur branch This is really hurting with the rude behavior of Med Plus service, I deeply regret to say that i have harassed for change which i need to get for the tablet which i supposed to get ( claribet 500 mg), which i regularly used to get from the same shop every month, the tablet is urgent and they have cancelled the bill without any prior confirmation from me and for asking to the billing person (magesh) that used local language and send me out of the shop. i think this is not the way to speak with the customer, really shocking that this happened in MED PLUS. Please teach the sales person in MED PLUS to behave with customers, I'm very unhappy MEDPLUS customer that they have cancelled my BILL. Since this is a rare tablet, cancelling the BILL is serious issue it may affect the life of some one. Do take necessary actions. The Trade mark of MED PLUS should not be spoiled.

I recently visited Medplus Pharmacy to buy a injection Victoza which is used for Diabetes patient. When the shop guy gave me the injection it was not sealed. When asked about it, he is casually responding that just an injection only and you can put it. When I argued him he is just telling to get out of the shop. Need an immediate action on this Shop Address Medplus 2nd street, Dharan Singh Colony Vadapalani, Chennai - 6000026

HI All, Please do not buy Medplus product RiteCheck Glucometer as it has got an expiry date and the instrument will malfunction after the expiry date. It is waste of money. Rather you could buy other brands like AccuChek or One Touch. The salesmen at medplus will fool you by saying that test strips are cheaper. Don't go by it. As the instrument will show wrong readings after expiry date.

Instead of giving Doxinate plus, med plus medical shop (situated at Ittmadu BSK 3rd stg) have given doxolin 400 mg. My husband has asked is it for vomiting, they have said yes. I had already taken 2 tablets which increased the Vomit. & i'm 6 weeks pregnant.Then I checked the bill & see they have given incorrect tablet. We blindly trust medical shops which is incorrect. Strict action to be taken against the medical shop who provide incorrect medicines

Today(8/9) during rush hour, I gave 200rs for tablets which i bought, total charge was 117 but they gave change for 150. When I told I gave 200 they were not agreed and started shouting at me. They are doing day robery, I couldn't do much.

In MedPlus Malaysian township branch, Hyderabad, i had a bitter experience. The sales persons available there are not efficient, so they are not able to serve the customers quickly..When i went to buy some 7 medicines they said that 5 are available.At that time there were no other customer. ..As they started searching for that tablet, customers came one by one..As there were 2 persons in the shop, they were serving other customers too..But as i have already mentioned, due to their inefficiency, they couldn't clear the crowd..some people came with kids, so the kids started crying. Meanwhile i was served with 3 medicines and said the one is not available.She forgot to give one medicine and billed me..I asked for the missing medicine and waited politely.she started giving medicines for other.I just waited, as others were having kids.. But suddenly replied to me-" Take the medicens mam"..she wanted me to leave the place, as she wanted to clear the crowd.i got irritated by this.Searching for a long time, and forgetting to give medicens is not my fault..when i asked abt the missing tablet she said Then u have to wait..others r waiting for long time..and they have kids..it will create a problem for me"(Hope already that sort of complaint has been logged)..I was waiting already, then why should she ask me to wait?she wanted me to leave the place indirectly.. If she really cares about kids, she should have told me "please wait mam..i will first send those people who have come with kids"..but she was telling me indirectly to leave the place(as they have very less space for the customers to stand)..As i got irritated i said, i .don't need the other medicine and left..she dont' even bother about it..As they are inside the malaysian township, they know definitely they will get customers..so they are behaving rudely like this..Padma

Dear gentlemen,

My id is 3319345, i have purchased your ritecheck gluco meter as per your company's advt and influence of local medplus shop staff.

Now i understand that the strips for this machine is not available almost 10days.

What is the use of your company product - if you cannot supply strips for the same.

Who is responsible for this, can you give replace for some other brand machinery with free of cost.

Can your company can reimburse the costs involved.

If no reply i will move the consumer forum for suitable relief.

If you cannot able to supply strips for ritecheck - why did you sell the machine.

I just want to inform all even medicine selling is buisness. They doesn't care about the people who come to thier shop to buy medicine. I[censored] buy with the less price medicine, they tell us they dont have change let us make to buy some other product.. This is fourth time i m facing this issue with medplus outlet. I cant keep quite for this time. I went there to buy eye drops for my mom as she is having eye burning sensation. but.. these people say they dont have change its cost because 8 rs. i give them 100 rs. even they dont know how to behave, they are saying i[censored] want you can take. wow. i called the customer care even they are rude to talk to us. when i told them i want this to make serious complaint you can take it to any level they cant do it any thing. why the hell you open the medical shop. why the people needs to go there. we are in india kuch bi chal tha hai attitude. with the medicine also. worst. I really beg to god even the CEO of med plus some time face this situation and he/she needs medicine badly and he dint get. i never ever go to this med plus. never ever. thanks for nice experience. I just request dont play with patients.

My customer ID no.5124388. I am a regular buyer of medicines in Med plus chain of stores. To day I bought the following medicines from your Med plus store, Defence colony, Sainikpuri, Secunderabad(Store ID:INAPHY02059): Cefadrox: 4 tablets.Acielo:4 tablets. Flags_:3 tablets. The shop keeper demanded Rs.35. Then I asked to give 1 sheet of Revelol XL 25mm which I usually purchase. The shop keeper demanded Rs.80 after a discount of Rs.8 as the original rate with out discount is Rs.88. He also told that the printer is not working. As the shop keeper did not give receipt earlier also I questioned that the revelol itself is Rs.40.50 after discount and how can the total be Rs.80. Then the shop keeper told that he is mistaken. But from the whole conversation and earlier experience with this shop I observe that the man has played cheep trick of cheating the customer by charging the bill with out discount. I realize that these sales they will include in the bill of some body or themselves to have a benefit getting some gift through points. After my demand the shop keeper issued a manual receipt bearing no.565 dt 19.2.2014 for Rs.72. This is a heinous way of cheating the innocent customers. I am a buyer of medicines for a number of years from med plus shops at Chilkalaguda, Chaitanya puri and Marutinagar etc. but I was shocked with the cheap mentality of this shop keeper. I am bringing the matter to your notice. Whether you will take the matter serious or join hands with the shop keeper as you are not at loss is left to you discretion.

From the date ie- 19/09/13 stores of medplus of bhubaneswar branch- LAXMISAGAR, RATHA ROAD are not bringing the assigned medicine. There is a very big problem for the patient since medicine is not available. Instead of repeatedly telling the are not giving any consideration. Please solve this problem as soon as possible.

The company is Optical Health Solutions. I am a member and my mebership no is 2531021 my mobile no is [protected]. I am aged 62. Yesterday I tried to buy Veltam Plus from one of its branches. I asked for 7 tab. It was refused. They said that they can sell only in 15s and not 7. I am under constant supervision of my doctor. As this medicine has severe side effect my doctor review every week and he asked me to take the medicine on weekly basis. As the branch refused to supply 7, the quantity I wanted, I sent in an email from their website. There was no response. today I tried from some of their other branches. All the branch I visited said they cannot give 7 tab but only in 15. What is the remedy available to me. Which Govertment authority I have to approach. Please guide me. My email id is [protected]@gmail.com

dear sir
every time we visit medplus store they dont return change properly and some times when we dont have change they dont leave 50 paise also. they tell you get chnage. they behave very rude especially at deshpande nagar near bridge at hubli. even though iam a doctor still they do that way just imagine for common man. they talk very rudely always and dont give the items fast they simply sit and chat without attending customer.they need to be punished for their behaviour.

Sir/Madam,
Med plus located in Gandhimaanagar,Coimbatore,Tamilnadu is not giving required quantity of tablets instead they force to buy the entire strip of tablets.For Example,if we need 5 nos. in stirp containing 10 tablets,they are not giving the required 5 nos...instead they force to buy the entire strip.kindly take action.The pharmacy location is mentioned at begining of the complaint.

thank you

Jayakumar
Coimbatore.

Medplus @ Ramnagar II Main Road, Nanganallur, Chennai.

It happens many times, the pharmacist is giving the different tablets asked for. It may be same content but different company brands. The pharmacist is not ready to give the specific details to the customer especially Senior citizens. If there is rush, they are not even providing bills for 2 to 3 medicines.

I wish they should have basic ethics on working at pharmacy.