MedPlus India Complaints & Reviews

My MEDPLUS ID is 5009294
Value Plus Gift "Fry Pan with Glass Lid 240 mm" originally booked on 26.11.15 not supplied.
On 02.08.17 SMS received stating 455.77 flexi reward pts of which 446.71 will expire on 28.02.2017.
On 11.2.17 customer care directed to cancel the value plus gift booked and booked DEP KADAI WIH GLASS LID 240 MM & not received till...

I received one FLAT TAWA 275MM on[protected] evening against order No.2583072 through MEDPLUS SAI TEMPLE. On opening the packet I found that the handle of the said TAWA is broken. I informed the same to the Medplus Customer Care over phone on[protected] morning and as per advice I returned the TAWA to the MEDPLUS SAI TEMPLE STORE immediately for replacement. But till date I have not received back the TAWA. Please look into the matter and arrange...

Hi MedPlus,

My sister went to "MedPlus-Pharmacy-Valasaravakkam". She usually going to that branch shop. Yesterday she was injured by the shop door closing unexpectedly. The shopkeepers doesn't say anything about the door prob or even they didn't stick anything on the door. Another women customer only telling the door is not working, the bush or spring problem.

This is how you provide customer service for people.?...

I went to a med plus pharmacy today there i asked some tablets to the worker then he denied to give the tablets and spoke to me with a rude behaviour and made an argument with me is this is the way to speak with customers pharmacy is for every one they should not talk to customers like this he denied to give give the tablets but why should he spoke in a such bad rude behaviour this is not the right way..!! i got too irritated....

I AM A REGULAR customer of your Chennai Nesappakkam, Vanniar street, Chennai-78 branches for last 3.5 years. Everymonth I purchase an average of Rs.600 to Rs.700 [protected]of medicines/consumer items from above two stores. This fact can be verified by putting my Mob.No:[protected].
on 17.2.17 at 8.42.03 AM I made total purchase of Rs.459.50. cr.card MID No;[protected], invoive No:004386. Another invoice[protected]...

Today[protected] morning around 8.50AM I Purchased One Unit of Duolin Inhaler from Medplus outlet at 75, Quide Millath Salai, Chepauk, Chennai-600005
This was given to my wife for inhaling it, I wased told by her that there is no medicine coming out of the Inhaler Machine. I was told this items once opened cannot be taken back, I will have to wait for the shop Supervisor to decide.
Please advise how to solve this issue...

As per prescription[protected] of Dr.Subhakar, Pulmonologist, Care Hospitals, Hyderabad I purchased Medicines at Medplus, Guddimalkapur, Hyderabad vide Invoice No.[protected]/[protected] which include"Seretide250 Evohaler -12gms, 120 metered actuations"At the rate of 4puffs/day, it should work for 30 days.It has worked for 1week only.When I consulted doctor on[protected], he got surprised and advised me to return to Medical shop.I made...

Dear Sir, I am regular customer in your Mediplus branch ( ponniamman koil ) and my contact no is [protected]. If you want you can verify. In that branch the staff ill-treat the customers with slang words like dogs / savyu kiraki. One staff by name Dinesh Kumar use these type of words and the other two staff are not even bother to console the customer. I have a oral complaint by contacting the no displayed in the advertisement and forgot his...

Order # 2227885 was placed in MedPlusMart. The order status shows that its delivered to SUDHARSAN.K on 4th Jan. For the same ticket # TCK[protected] was created on Friday. The auto reply stated that the resolution will be provided with in 24 hrs. Its almost 3 days since the complaint and No resolution have been done in this regards. MedPlus Is CHEATING the customers....

Medplus is #. They waste your time asking for a dated prescription. My prescription does not have a date in it. My doctor has not mentioned dates. What should i do. Where will i bring dates? Are dates up for sale in the market, so that i go and buy it and put it on the prescription. The doctos' contact number and email id is there in the prescription, why cant you ask him by sending him a mail.

Why the hell are you wasting...

I am buying Medicines since 7 Years from your Mediplus Shop. 1st Time, I have to exchange a Medicine called APCOD-OBIS.

When I approach your shop Located at Malkajgiri, they said can not be exchange as per Company Policy if the Date beyond One Month.

This Medicine purchased for my daughter. After using this, she got the skin problem. So, doctor adviced that to stop using this medicine. Entire process has been...

I had posted my 'Grievance' on Dec.25th mentioning about Ms.surya, Medplus staff, Karayanchavadi Branch, Chennai for her "Rude & unprofessional behavior & attitude!"
I had sent a reminder to [protected]@medplusmart.com (No.TCK[protected]. One, Mr.Anil from H.O had informed me that a "Stern disciplinary action" will be taken against Ms.surya for her"Unacceptable & unfair" attitude towards a customer.
Mr.Mohan, manager of Karayanchavadi...

The medplus which is located in tondiarpet, thiruvotriyur branches is not at all providing the card swiping facilities. I am asking them for more then 30 days and they say its not working sir, the person has to come for repairing and still no one turned up and the swipe machine status is still unattended.

This really makes the customer irritating as every customer runs out of cash in hands now. Let us know how long the shop...

I'm a regular customer of "Medplus", Iyyappanthangal branch, Chennai. I had gone to Karayanchavadi branch, Chennai @ about 12:45 pm, 25.12.16 (today) to buy a cream. Ms.surya was the staff who lacked patience & acted in an "UNFAIR & UNACCEPTABLE" manner.I had given my credit card to Ms.surya who had said that the swipe machine was not working. When another staff had asked Ms.surya to check the machine again for which Ms.surya turned towards...

Dear Sir/Madam,
I have purchased a Seretide Accuhaler 50mcg/100 mcg product with other products through online from Med Plus, 97, Barasat Road, East Rabindrapally, PO Nonachandanpukur, PS- Titagarh, Store Id.- INWBCCO00107. order id was 2168857 and Invoice No[protected] dated 21/12/2016.Receiving time in store, a huge customers were gathered and I did not check any products. When I checked, the said product was seal broken...

Beyond my several followups today again I received a call saying Metaprolol AM is not available. It was placed on 19th of Dec. Each day I am getting call from one or the other person saying one - one tablet is not available. Moreover, your customer executives are shouting at me on the call without giving a proper solution.

They forgot they (Rachita and Revati) were playing with life of a person....

Medplus has delivered medicines with wrong patient name (Name of purchaser in mentioned) and no pharmacists signature. Now med-plus officer doesn't seem to accept their fault of writing wrong patient name on the invoice inspite providing the prescription mentioning name of the patient and delivery adress in patients name. All over in india pharmacy bill is issued in the name of patient rather than purchaser (Med-plus being contradiction to...

The mail i wrote to [protected]@medplusindia.com pasted below shall speak every thing: dear sir,
I am dr v narsaiah, a customer of medplus from years. On[protected]:01:55, with tax invoice no:[protected], i purchased 30 (Thirty only) nerosave tablets from your new branch at phase ii, dharmareddy colony (Storeid:intghyd00515). After the use of only 2 tablet, my serum creatinine came to normal value and my doctor suggested me to...

What kind of service you are providing when you do not deliver medicines on sunday why you guys take the orders.. its clear cheating with patients. I ordered BP tablets for my mother and rude customer care executive tells if you do not want i can cancel the order on my behalf.. is that way you treat customers. I want BP tablets for my mother it is urgent and even i said i can go and collect from nearest medical shop but he says cannot be...

Medplus pharmacy, camp road junction branch staff ms. jacqueline is not customer friendly. she happens to be egoistic, short tempered and arrogant. her dealing and treating customers is neither appreciated nor welcome. she doesn't care even for the age of customers. her attitude is to boss over customers. i'm a retired railway employee and ms. jaquline has today fought with me at the store. she certainly requires a customer friendly course....