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MedPlus India Complaints & Reviews

3.8
Updated: Nov 18, 2025
Complaints 816
Resolved
601
Unresolved
215
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MedPlus India reviews & complaints page 33

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J
Jakkala Yadav
from Sirsilla, Telangana
Oct 22, 2017
Resolved
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Resolved

Address: 500013
Website: www.medplusindia.com

Dear sir,

We are asking since last one week one (Mikastar500 or mikacin 500,) product.in ur srinivasapuram, ramantha pur, hyd beach. Ur guys nor responding properway. Or behavior not good to answer to customers. Am asking why ur maintaining staff in that store, business purpose or customer service purpose or security guard purpose.

Thanks
Regards
Gopal
Dec 4, 2017
Complaint marked as Resolved 
MedPlus India customer support has been notified about the posted complaint.
Verified Support
Oct 23, 2017
MedPlus India Customer Care's response
Dear Gopal,

We regret the inconvenience caused to you.

We kindly request you share your contact details so, that we can resolve the same on priority.

We would like to inform you that the issue has been escalated to the team concerned. We appreciate your valuable complaint and assure you that appropriate measures would be taken to avoid such situations in future.

For further correspondence, please callus on[protected] or reply us via email to [protected]@medplusmart.com.
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    Pattan Nasiroddin
    from Bengaluru, Karnataka
    Oct 18, 2017
    Resolved
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    Resolved

    Address: Bangalore, Karnataka, 560076

    Hi team,

    I have been waiting for the choice of products for my reward points to be redemption. But there are no sufficient or nil quality available and have to wait for long.

    This is repeatedly happening at the store at kc halli, btm layout, billekahlli store, and the behaviour of the staff is so ruthless and irresponsible that is causing more disappointment and irritating.

    Request you to please take appropriate action and ensure customers satisfaction.

    Regards.
    Nov 19, 2017
    Complaint marked as Resolved 
    MedPlus India customer support has been notified about the posted complaint.
    Verified Support
    Oct 19, 2017
    MedPlus India Customer Care's response
    Dear Customer,

    With reference to complaint, we regret the inconvenience caused to you.

    We kindly request you share your contact details so, that we can resolve the same on priority.

    We would like to inform you that the issue has been escalated to the team concerned. We appreciate your valuable feedback and assure you that appropriate measures would be taken to avoid such situations in future.

    For further correspondence, please callus on[protected] or reply us via email to [protected]@medplusmart.com.
    My customer ID has been blocked from long time Pls release the I D
    I brought medicine on Oct10 2107 time:6.35 for Rs 735.for such amount I given my debit card.and he said ur card decline.so I payed by cash.after I reach home I received message for the amount of 735.i went to medplus he told me that you have to wait for a week but still I am not able received any amount so plz

    products non available for redemption - Comment #2900281 - Image #0
    I m an existing customer of medplus and order OAPMM[protected] is confirmed bur product i.e. dprotin not yet received after lapse of 3 days
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      N
      Nikath
      Oct 17, 2017
      Resolved
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      Resolved

      On october 6 2017 we made a debit card purchase of rs.904 in medplus medical shop, anakaputhur branch, chennai. As the bill was not generated, we were asked to enter the atm pin again and the amount was debited twice from my account. The extra amount is yet to get refunded. This one is quite disappointing. I request the accounts department to look into it and refund the amount as earlier as possible.
      Oct 23, 2017
      Complaint marked as Resolved 
      On enquiring in medplus medical shop, they checked their records and confirmed that they got the money only once and I was guided to check in my bank. Did it and money got refunded. Wonder how the refund got stuck and I had to raise requests for getting the money back!
      MedPlus India customer support has been notified about the posted complaint.
      Verified Support
      Oct 17, 2017
      MedPlus India Customer Care's response
      We regret the inconvenience caused to you.

      We kindly request you to share your Mobile Number to resolve the issue. Please be assured that your complaint has been escalated to the team concerned and appropriate measures would be taken to avoid such situations in future.

      For further correspondence, call our customer care helpline number[protected]/[protected].

      Appreciate your understanding and patience in this regards.

      Regards,
      MedPlus Team.
      Thanks for the response. Got the problem sorted out. Money got refunded. Regards.
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        S
        ShashidaraGuruji
        from Bengaluru, Karnataka
        Oct 16, 2017
        Resolved
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        Resolved

        Address: 560032

        Dear sir my name is shashidara i am from sultanpalya r. T. Nagara bangalore.
        I am a regular customer of mediplus last time 2days back 14 october 2017 i went to mediplus and purchase medicine that time they give different medicine and i bought ponds powder for ponds powder free face wash there but they didn't give now i ask for free item even powder also they take back and insult me please take action sir.
        Nov 18, 2017
        Complaint marked as Resolved 
        MedPlus India customer support has been notified about the posted complaint.
        Verified Support
        Oct 17, 2017
        MedPlus India Customer Care's response
        We regret the inconvenience caused to you.

        We kindly request you to share your Mobile Number to resolve the issue. Please be assured that your complaint has been escalated to the team concerned and appropriate measures would be taken to avoid such situations in future.

        For further correspondence, call our customer care helpline number[protected]/[protected] or e mail us ( [protected]@medplusindia.com )

        Appreciate your understanding and patience in this regards.

        Regards,
        MedPlus Team.
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          M
          Mahesh Kumar C
          from Tiruvalla, Kerala
          Oct 16, 2017
          Resolved
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          Resolved

          Address: Chennai, Tamil Nadu, 600075

          I'm mahesh kumar from pammal. I have ordered some medicine in med plus pammal thiruneermalai road branch on 14.10.17. But i didn't received my ordered medicine after i got message from you. I have reminded them many time. But as of now they didn't supply my ordered medicine. I have really disappointed with their response & delayed service. I hope it won't be happen in again. I'm expecting your favourable involvement in this as soon as possible. Thanks.
          Nov 18, 2017
          Complaint marked as Resolved 
          MedPlus India customer support has been notified about the posted complaint.
          Verified Support
          Oct 17, 2017
          MedPlus India Customer Care's response
          We regret the inconvenience caused to you.

          We kindly request you to share your Mobile Number to resolve the issue. Please be assured that your complaint has been escalated to the team concerned and appropriate measures would be taken to avoid such situations in future.

          For further correspondence, call our customer care helpline number[protected]/[protected] or e mail us [protected]@medplusindia.com

          Appreciate your understanding and patience in this regards.

          Regards,
          MedPlus Team.
          The medplus store on Manewada Road, Near Dhyaneshwar Main gate has provided me wrong medicine 3-4 times and they do not feel guily about that this is ridiculous
          I asked for 6tablets..they refused to sell and gave me total strip.. Which is not required..

          online order not delivered in on time - Comment #2899584 - Image #0
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            C
            Ch Pawan
            from Hyderabad, Telangana
            Oct 13, 2017
            Resolved
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            Resolved

            Address: Hyderabad, Andhra Pradesh, 500092

            This is really cheat to gave a forest hill frame which does not have good quality which i got from boduppal
            This store is such a pathatic staff who don't care abt customer concerns
            From 24sep iam asking for replace or exchange but till now i didn't not get my problem sortout
            Please don't cheat wth waste frame,
            U guys need only money
            U can beg right when u don't do business
            I made nearly 6k on spect hislens for my family members
            Now iam not going to support or advice anyone to buy ur products at any cost
            Thanks for ur fraud products
            Njoy ur day
            Good bye
            At last ur supervisor srinivasgoud are really talented
            I would like to gave a big thanks for telling it's my fault
            For 200rs i don't need this much to explain
            U medplus just a #
            That's what i believe now
            +2 photos
            Nov 14, 2017
            Complaint marked as Resolved 
            MedPlus India customer support has been notified about the posted complaint.
            Verified Support
            Oct 14, 2017
            MedPlus India Customer Care's response
            Dear Customer,

            We regret the inconvenience caused to you.

            As we would request you to share us with the valid contact details to check and to assist further.

            Should you require any further clarifications or assistance, please reply to us via email to [protected]@medplusindia.com
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              S
              sriram ramanujam
              from Chennai, Tamil Nadu
              Oct 9, 2017
              Resolved
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              Resolved

              Address: Chennai, Tamil Nadu, 600043

              I have been purchasing with medplus for the past many years now. Recently i moved to pallavaram area in chennai. For the past more than 2 years i have been purchasing my monthly medicines from mdeplus store: no. 59, darga road, pallavaram, chennai 600043 store id: intnmas02042. I purchase an average medicine for nearly rs. 4, 000 to 5, 000 a month.
              This afternoon when i purchased from the shop i suspected that the bill amount was a little high. When i checked in the shop i found that the quantity of the medicines were more than what i have asked for or what was packed. I have asked for 100 nos creon 10000 but what was billed was for 110. Asked for 5 units of actrapid insulin and the quantity in the bill was 6. The total bill was rs. 4361.00. When i brought it to their notice the lady at the counter said that while billing it would have considered the entire quantity in a batch. She had no answer when i asked how could the number of quantity could will be more for both the medicines and why hasn't she corrected the quantity manually while billing. She silently returned rs. 485 and said that it was charged extra. I asked her for a revised bill and she said that a revised bill could not be given. She gave another bill which stated that i have returned the medicines and they have refunded the money. I was checking the previous bill that i have brought from them for months. I suspect that there were quantity errors in those as well. I either buy 50, 80 or 100 creon 10000 tablets and 5 units of actrapid ins. But once a while i see that there were 60 or 90 number of creon and 6 units of act rapid. This does not seem to me like a mistake but appears like a deliberate act. I suspect that there could be a scam behind it. I have attached the bill along with this complaint. Please note that i will never visit this store again.
              +2 photos
              Oct 11, 2017
              Complaint marked as Resolved 
              MedPlus India customer support has been notified about the posted complaint.
              Oct 11, 2017
              Updated by sriram ramanujam
              Medplus customer care called and spoke with me and assured me that necessary action will be taken. The sales person from the shop called back, spoke with me and apologized. Told me that it was an mistake from their end and would ensure it never happens again. I request you to please mark this complaint as resolved.
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                Arif Anwar
                from Bengaluru, Karnataka
                Oct 8, 2017
                Resolved
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                Resolved

                Address: 560078

                While purchasing the glasses i was told that the glasses are scratch resistant. After using the glasses and normal cleaning it started picking up a lot of scratches. To check what the warranty covers i went to the same showroom at jp nagar 5th phase. Unfortunately the gentleman who sold the glasses was not there. The person available was mr. Punit, the moment i explained the issue in a very load tone he started explaining that this is normal wear and year and that the lab won't provide replacement. He then gave an example of a car, saying if it gets any scratch company doesn't replaces it. I said if you tell me it's not covered i would have just walked out of there but you should understand your customers and give examples which makes sense and control his tone, because it seems he is fighting. To which he tells you gave me a wrong example by mentioning lenskart. It is a fraud company and i have mails supporting it. I said i have nothing to do with lenskart i just had a good experience with them and i told about that.

                This person has no respect for customers and is absolutely rude. When someone compares an apple to an apple he goes and tells you are wrong and you should not talk about our competitor. Being a customer i don't think i did anything wrong yet this person seems to have no work ethics and no knowledge of customer support.

                On the medicine side i have never had any bad experience with a medplus staff. This guy is a disgrace and should either be given a strong feedback or removed from this role.

                Regards
                Arif
                [protected]
                Nov 9, 2017
                Complaint marked as Resolved 
                MedPlus India customer support has been notified about the posted complaint.
                Verified Support
                Oct 09, 2017
                MedPlus India Customer Care's response
                We regret the inconvenience caused to you.

                Please be assured that your complaint has been escalated to the team concerned and appropriate measures would be taken to avoid such situations in future.

                For further correspondence, call our customer care helpline number[protected]/[protected].

                Appreciate your understanding and patience in this regards.

                Regards,
                MedPlus Team.
                I posted this issue more than 10 days back, what is the update on this issue ? The representative named Mohammedi said she will call within 48 hours with an update. I am yet to get a call !!
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                  G
                  Grandpa
                  from Chennai, Tamil Nadu
                  Oct 6, 2017
                  Resolved
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                  Resolved

                  I am subramanian my mobile number is [protected]. I have ordered medicine for rd.2155.00. Paid amount by debit card on 05.10.2017. Bank sent message shows debit rs.2155.00. My account on pos 80601000 at medplus smart pay t. M. Transaction.[protected].
                  But medplus sent message shows my payment rs.2155.00 for order no.[protected] was unsuccessful.
                  Kindly help us to purchases my ordered medicine rs.2155.00 from you as early as possible because it is my life saving medicine. Thanks.
                  Nov 8, 2017
                  Complaint marked as Resolved 
                  MedPlus India customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 06, 2017
                  MedPlus India Customer Care's response
                  We regret the inconvenience caused to you. Please be assured that your complaint has been escalated to the team concerned and appropriate measures would be taken to avoid such situations in future.

                  For further correspondence, call our customer care helpline number[protected]/[protected]. Appreciate your understanding and patience in this regards.

                  Regards,
                  MedPlus Team.
                  Oct 06, 2017
                  Updated by Grandpa
                  After I gave the above complaint just one minute a person call me (mobile number[protected]we speak from medplus we recieved your complaint .we will refund your amount Rs.2155.00 immediately. So give me your ATM card 16 digit number, expiry date of ATM card ATM card backside secret number.I gave all particulars .He said a OTP come from your Bank immediately told me be wait online. OTP came and gave the OTP number. Again and again TOP came I gave the number.he drew 10 thousand rupees from my bank account. In between time a lady call me (mobile number [protected])said we are medplus staff you will give the OTP number .
                  So the medplus staff link with the culprit and give message about particulars.The medplus general manager and medplus perssonnels search culprit andhandover the police.
                  After gave the above complaint just one minute a person call me (mobile no.[protected] we received your complaint we will refund your amount Rs.2155.00 immediately so give yourATM card 16 digit number, expirey date of card
                  ATM card back secret number.l gave all particulars.He also tell you will get 0TP from your bank immediately said to me please be online. I told OTP Again and again he got 0TP from me. At this time a lady call (mobile no.[protected] We are call from medplus you will tell the OTP without fear.Every OTP he drew 5000 thousand rupees at the third time the bank BLOCK my ATM card.
                  So the medplus staff link with this culprit managing director of medplus and other personnel search the culprit and save the medplus image.
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                    L
                    Lokeshbshetty
                    from Bengaluru, Karnataka
                    Oct 3, 2017
                    Resolved
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                    Resolved

                    Address: 577101

                    With respect to above subject we purchased meganfuron od tablets, from chikamagaluru branch having an id, inkachk00002 one sheet, after consuming the 2 tablets, has no reaction on patients so doctor has changed the prescription so we gone for ur branch for exchange, but they are not ready for exchange... So we are requesting to exchange the tablets, i am a regular customer to this branch having an id, 26873079. Since more than a year. So i am requesting u to exchange of these tablets as it is a national wastage other wise we go as judistriction laws thanking you. Lokesh c e. Agriculture officer. Chikamagaluru
                    Nov 4, 2017
                    Complaint marked as Resolved 
                    MedPlus India customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 04, 2017
                    MedPlus India Customer Care's response
                    Dear Lokesh,

                    We regret the inconvenience caused to you.

                    We have taken up your complaint and have accorded it top priority and are expressly working towards resolving it at the earliest.

                    Our team will be in track with you by updating our follow-up process and we will provide you a feasible solution shortly.

                    Please get back to us for further assistance, call our customer care helpline number[protected]/[protected] or reply to us via email to [protected]@medplusmart.com.
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                      A
                      ALPHA INDUSTRIES
                      from Ernakulam, Kerala
                      Oct 1, 2017
                      Resolved
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                      Resolved

                      Address: Chennai, Tamil Nadu, 600029

                      I went to buy medicines from medplus, 5/5, purasawakkam outlet today. The behavior of your sales man in this outlet is so bad that no decent person will ever enter this outlet again. When i asked him about the discount structure he was talking like a big boss without any respect and with out understanding who he is and to whom he was talking. I used to buy at least rs. 4000 medicines every month from your different outlets. I will never again enter your medplus outlets and i will write in all social medias about your salesman to take revenge of the insult i have faced today. A piece of advice: if you keep this type of people, no one will enter your stores because there are many other medical stores with friendly and cordial atmosphere with decent sales force. If you have to survive in the present buyer's market give your sale force some training to behave with the customers or send them to other medical stores to learn to behave with customers..
                      Nov 2, 2017
                      Complaint marked as Resolved 
                      MedPlus India customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 02, 2017
                      MedPlus India Customer Care's response
                      Dear Customer,

                      With reference to complaint, we regret the inconvenience caused to you.

                      We kindly request you share your contact details so, that we can resolve the same on priority.

                      For further correspondence, please callus on[protected] or reply us via email to [protected]@medplusmart.com.
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                        pratikmate
                        from Deulgaon Raja, Maharashtra
                        Sep 28, 2017
                        Resolved
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                        Resolved

                        I m pratik mate from nagpur, sir i want to complaint about the rude behavior of employees working in medplus pharmacy, nandanvan. Nagpur. Sir they really not behaving well with the customers. They are always ready to do physical quarrel with the customer and use abusing language and also does not respect the progression. Sir please take the required action.
                        Nov 2, 2017
                        Complaint marked as Resolved 
                        MedPlus India customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 29, 2017
                        MedPlus India Customer Care's response
                        Dear Customer,

                        With reference to complaint, we regret the inconvenience caused to you.

                        We kindly request you to share your contact details so, that we can resolve the same on priority.

                        For further assistance, please callus on[protected] or reply us via email to [protected]@medplusmart.com.
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                          A
                          Archana hanumantharaya
                          from Bengaluru, Karnataka
                          Sep 27, 2017
                          Resolved
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                          Resolved

                          My registered mobile number is [protected]. On 11th september 135 flexi points was cut from my account with out my knowledge. When i complained about it they told that it will be refunded with in a week. But that never happened. So again in 26 the september i called the customer care number for which i was rudely told that it will be refunded with in 10pm on the same day, which never happened. So i have decided to register a complaint in the consumer court regarding this
                          Nov 2, 2017
                          Complaint marked as Resolved 
                          MedPlus India customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 28, 2017
                          MedPlus India Customer Care's response
                          We regret the inconvenience caused to you.

                          Please be assured that your complaint has been already escalated to the team concerned and appropriate measures would be taken to avoid such situations in future.Our team members are working on the same issue.

                          For further correspondence, call our customer care helpline number[protected]/[protected].

                          Appreciate your understanding and patience in this regards.

                          Regards,
                          MedPlus Team.
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                            M
                            masraj04
                            from Chennai, Tamil Nadu
                            Sep 27, 2017
                            Resolved
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                            Resolved

                            I have purchased two numbers of betaloc 25 mg tablets from medplus triplicane branch (Located near post office triplicane chennai) on 12l06l2017 at 16.15 hours. I attach the details of the above. I approached the said branch for the last two months to exchange the tablets. But the staff are refusing stating that the supply is not from the branch. Hence i request you to exchange the tablets. For your information, i am regularly buying my medicines from medplus only.
                            +1 photos
                            Nov 2, 2017
                            Complaint marked as Resolved 
                            MedPlus India customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 28, 2017
                            MedPlus India Customer Care's response
                            Dear Customer,

                            With reference to complaint, we regret the inconvenience caused to you.

                            We kindly request you to share us with your contact details so, that we can resolve the same on priority.

                            For further assistance, please callus on[protected] or reply us via email to [protected]@medplusindia.com.
                            Verified Support
                            Sep 28, 2017
                            MedPlus India Customer Care's response
                            We regret the inconvenience caused to you.

                            We kindly request you to share your Mobile Number to resolve the issue. Please be assured that your complaint has been escalated to the team concerned and appropriate measures would be taken to avoid such situations in future.

                            For further correspondence, call our customer care helpline number[protected]/[protected].

                            Appreciate your understanding and patience in this regards.

                            Regards,
                            MedPlus Team.
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                              P
                              Palaniappan.
                              from Delhi, Delhi
                              Sep 26, 2017
                              Resolved
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                              Resolved

                              Address: Chennai, Tamil Nadu

                              When i went to pick up my ordered medicines on 25th sep to their (Medplus) thirumalai pillai road branch chennai, their billing system was not working and the staff was insisting me to take the delivery of medicines without bill. Of course, i refused it. Today, when i made a complaint with their customer care team, a lady from the same branch called me in my registered phone and asking me in a rude way why you have gone to customer care? She is not in a position to accept that selling the medicines without bill is a offence. Subsequently, i received a sms saying that if it is not picked up within two days, the order will be cancelled. Since, i was going to be out of station till friday, requested them to cancel my order and decided not to go for any medplus. First they must teach them to their staff that how to speak to a customer and selling medicines without bills is an offence.
                              Oct 28, 2017
                              Complaint marked as Resolved 
                              MedPlus India customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 27, 2017
                              MedPlus India Customer Care's response
                              Dear Customer,

                              With reference to complaint, we regret the inconvenience caused to you.

                              We kindly request you to share your contact details so, that we can resolve the same on priority.

                              For further assistance, please callus on[protected] or reply us via email to [protected]@medplusmart.com
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                                R
                                Rashmi Nanjundaswamy
                                Sep 26, 2017
                                Resolved
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                                Resolved

                                Address: 560092

                                I wanted 2 bring medicines from india to canada. So went with a list 2medplus n got some medicings on d day of flight n only 4 of d items listed in my list were not of much stock. So v told medplus to cal us wen they get those 4items n came to canada. Wen my fat her went there to ask about d stock, med plus has billed al d items which v have bought already and billed for rs. 6000/-. V have already brought sufficient medicines with us. They can't send such a heavy weight medicines through courier and even if he sends we can't use so much. It will be a waste. Pls help us by taking back d medicines n refunding d amount. Pls help us
                                Oct 27, 2017
                                Complaint marked as Resolved 
                                MedPlus India customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 26, 2017
                                MedPlus India Customer Care's response
                                Dear Customer,

                                With reference to complaint, we regret the inconvenience caused to you.

                                We kindly request you to share us with your contact details so, that we can resolve the same on priority.

                                For further assistance, please callus on[protected] or reply us via email to [protected]@medplusmart.com
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                                  S
                                  Satbeer kumar bhakar
                                  from Delhi, Delhi
                                  Sep 21, 2017
                                  Resolved
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                                  Resolved

                                  Address: New Delhi, Delhi, 110021
                                  Website: Www.conaumercomplaints.in

                                  I don't think this is right time to book a complain. I am suffering from dengue right now.. You can imagine how angry i am.. Religare is the second largest company in chemist shop. I am doing this only for company becoz i am also working as a purchase manager. Today i went to satyaniketan branch at 10.35 pm for purchasing glucon-d. I asked to pay from paytm becoz you are giving 15% cashback schem... They first totally denied.. That system is not working.. After that i told him, in this month i came 4 or 5 time and you always told me this not working.. Then tried once and said the same thing. Then i asked him any cash discount. They refused.. I asked this becoz last time, they gave me 10% discount only when i will not take bill. After then cashier looking at me so angirly. I asked him his name. Then supervisor came and told me (Naam jaankar kya karloge?). After this i got angry with staff.. Right now i am feeling not well. So i cant explain u everything... I need a call from your side or i will go to the consumer court and i will teach the satff how to do job within sunday. This is my number. [protected]
                                  Pls whats app me.. I will call u
                                  Oct 22, 2017
                                  Complaint marked as Resolved 
                                  MedPlus India customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 21, 2017
                                  MedPlus India Customer Care's response
                                  Dear Customer,

                                  With reference to complaint, we regret the inconvenience caused to you.

                                  We have taken up your complaint and have accorded it top priority and are expressly working towards resolving it at the earliest.

                                  We would like to inform you that the issue has been escalated to the team concerned, we appreciate your valuable feedback and assure you that appropriate measures would be taken to avoid such situations in future.

                                  We appreciate your understating and patience in this regards.

                                  Please get back to us for further assistance, call our customer care helpline number[protected]/[protected] or reply to us via email to [protected]@medplusmart.com.
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                                    s r hegde
                                    from Kollegal, Karnataka
                                    Sep 16, 2017
                                    Resolved
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                                    Sir, hitherto I had high faith about you. But todays incident shocked me a lot.
                                    I went to puchase one sheet of B complex tablet and one wicks. First he refused to accept card since the amount was 60/ he told, and minimum bill amount should be more than 100/. Then i paid 60/ and asked for thereceipt. He said that if recipt is issued, I have to pay more 3.20 as tax. I was shocked to hear this even this age of Digital India, a reputed firm like you are selling without paying tax, and also when no tax is levied, then I believe it is substandard product. This happened in Mysore Siddharthanagar outlet, which remained closed for months together for such illegal activities.
                                    However I will lodge separate complaint with Drug Control Authorities and well as GST authorities. Shall I expect early action and transparent inquiry ? Bill number [protected]. shop number 1&2 Vinayamarga, Siddharthanagar, Mysore.
                                    Oct 17, 2017
                                    Complaint marked as Resolved 
                                    MedPlus India customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 16, 2017
                                    MedPlus India Customer Care's response
                                    Dear Customer,

                                    With reference to complaint, we regret the inconvenience caused to you.

                                    We kindly request you to share us with your contact details so, that we can resolve the same on priority.

                                    Please note that we have taken up your complaint and accorded it top priority expressly working towards resolving it at the earliest.

                                    For further assistance, please callus on[protected] or reply us via email to [protected]@medplusindia.com.
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                                      S
                                      Sandyy Varadhan
                                      from Chennai, Tamil Nadu
                                      Sep 13, 2017
                                      Resolved
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                                      Resolved

                                      Address: Chennai, Tamil Nadu

                                      I have asked nasal spray for my 9months old baby in ground floor old no:89, new no: 3, thirumagalam road, villivakkam, chennai. The buyer had given otrivin solution bottle kind. I purchased otrivin bottle for 46rs and back to home then the doc suggested me to give the spray type so i just return the bottle and i asked spray one.. They have given spray for 51rs without giving bill.. After i asked bill they told it will come only for mrp rate but they billed only 38rs. How cheated us by the simple way. They always sale the high cost of the medicine. Educated people itself cheated by them means how can the common people can get to know.
                                      Oct 24, 2017
                                      Complaint marked as Resolved 
                                      MedPlus India customer support has been notified about the posted complaint.
                                      Sep 13, 2017
                                      Updated by Sandyy Varadhan
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                                      ConsumerComplaints.in › MedPlus India › MedPlus India — billing issues
                                      MedPlus India — billing issues

                                      1 Review
                                      Sa Sandyy Varadhan on Sep 13, 2017
                                      Mark as Resolved

                                      I have asked nasal spray for my 9months old baby in ground floor old no:89, new no: 3, Thirumagalam road, villivakkam, chennai. The buyer had given otrivin solution bottle kind. I purchased otrivin bottle for 46rs and back to home then the doc suggested me to give the spray type so i just return the bottle and I asked spray one.. They have given spray for 51rs without giving bill.. After I asked bill they told it will come only for mrp rate but they billed only 38rs. How cheated us by the simple way. They always sale the high cost of the medicine. Educated people itself cheated by them means how can the common people can get to know.


                                      Complaint Status
                                      [Sep 13, 2017] MedPlus India customer support has been notified about the posted complaint.

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                                      MedPlus India
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                                      41
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                                      Complaints158
                                      Pending10
                                      Resolved61
                                      phone +91 40 6674 XXXX
                                      website www.medplusindia.com
                                      location GSR Estates, C Block, D.No. 11-6-56, Survey no. 257 & 258/1, Balanagar, Hyderabad, Andhra Pradesh, India - 500037
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                                      If you have an inquiry, or any constructive thoughts, creative ideas, and reasonable offers, please, contact us
                                      Verified Support
                                      Sep 15, 2017
                                      MedPlus India Customer Care's response
                                      Dear Customer,

                                      We regret for the inconvince caused to you.

                                      Please share us with the contact details so that we can inquire and can resolve the issue at the earliet.

                                      Thanks and Regards

                                      Medplus Customer Care Team,
                                      (Call):[protected]
                                      (Toll Free):[protected]
                                      (Email): [protected]@medplusindia.com
                                      (Email): [protected]@medplusmart.com
                                      WhatsApp:[protected]
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                                        Srinivasa Jai
                                        from Tarikere, Karnataka
                                        Sep 12, 2017
                                        Resolved
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                                        Address: 560083

                                        Ur people at kalyan agrahara bannerghat road bangalore not interested to sale products when i enter the store today at round about 9pm they are not at all bothered to ask they are interested to count the money i felt very sad they took 10mn to give one simple tablet despite of 3 people they are not showed any interest.in feature i may awide buying at med plus
                                        Oct 27, 2017
                                        Complaint marked as Resolved 
                                        MedPlus India customer support has been notified about the posted complaint.
                                        Verified Support
                                        Sep 12, 2017
                                        MedPlus India Customer Care's response
                                        Dear Customer,

                                        With reference to complaint, we regret the inconvenience caused to you.

                                        We kindly request you to share us with your contact details so, that we can resolve the same on priority.

                                        Please note that we have taken up your complaint and accorded it top priority expressly working towards resolving it at the earliest.

                                        For further assistance, please callus on[protected] or reply us via email to [protected]@medplusindia.com.
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