Claimed

MedPlus India Complaints & Reviews

3.6
Last updated Apr 11, 2024
Complaints 813
Resolved
563
Unresolved
250
Quick Links
Statistics
Share
Contacts

File a complaint to MedPlus India

Having problems with MedPlus India?

File a complaint and get it resolved by MedPlus India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
MedPlus India
Customer Service Contacts

MedPlus India Phone Numbers

Toll free
1 800 425 3100
257
129
Phone
+91 40 6700 6700
161
72
+91 40 6674 3000
65
49

MedPlus India Website

MedPlus India Head Office Address

GSR Estates, C Block, D.No. 11-6-56, Survey no. 257 & 258/1, Balanagar
Hyderabad
Hyderabad District
Andhra Pradesh
India
500037

MedPlus India reviews & complaints page 38

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Ramakrishnan Venkatasubbu
from Bengaluru, Karnataka
Report
Copy

Jawahar Nagar 70 feet road 44 siva elango salai chennai 600082

Address:600082
Website:[email protected]

Dear Sir,

I am buying medicines from your outlet for past 3 to 6 months approximately .
Orders we have booked on 02.11.16 in person in your Jawahar Nagar branch First time in charge man gentle man forced me
to buy medicines from the outlet itself for 10% Or online booking will take 3 days delivery he said we have asked the
the gentleman to book online worth of Rs. 3000

So far not yet...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
pradip0
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Denied to Give Medicines and Rude Behavior

Address:380015
Website:medplusindia.com

On 23rd Oct, 2016 at 10:20PM, I went to MedPlus Store near to my house, and I asked for Salin Nasal Drops as my kid was suffering from cold and he was in need of drops very badly.
When I asked for the medicine, the staff person said, "shop is closed, I can NOT give you medicines", when I said "it is just 10:20PM", he replied, "I have to prepare cash notes and I am too tired so come tomorrow or take your medicines from SOMEWHERE ELSE",...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
Rudresh007
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad behaviour

Address:Bangalore, Karnataka, 560070
Website:Www.medplus.com

Today I went to purchase medicine . The staff forced me to buy more than doctor prescription stating he cannot sell balance medicine . When I refused to take the balance tab . He told he cannot sell if he cut the tablet strip . Request the management to take action for selling medicine beyond doctor prescription .
Shop details :
Med plus
320, 1st Cross Rd, Thyagaraja Nagar, Basavanagudi, Bengaluru, Karnataka 560070br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
nickname123321
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Prices of the medicines are hiked up and sold

Address:560040
Website:www.medplusmart.com

The MRP of all the medicines are increased and sold online and also at the shops. the same medicine brought outside medplus have a different MRP. in the name of discount Medplus is cheating customers. its an offence.

Acutret 10 mg of tab wit medplus has mrp or 132rs
but the same with maruthi medicals has mrp of 122rs.

whats the whole point of buying medicines with medplus..!!...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
viky1988
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor customer service

Address:600128

My grandmother age 72 she is diabetic patient she is suffering for sleep less night so dr prescribed for pills for sleep even though iam having prescription the people who are in medical store neglect they provide whorst customer service they are telling me no need of your presence go away from the store like the way your people behave worst experience myself and and my no one will sugges your store.I am the customer for past 1 year you people...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
praveen5015
from Bengaluru, Karnataka
Report
Copy

Non availability of redeemable points

Address:Hyderabad, Andhra Pradesh, 500003

I am medplus customer having cust id 687576. I have about 715 points accumulated to my credit. I wanted to redeem my points against supply of rice cooker and redeemed in their web ín april'2016 as per the stocking but next day a call from their no.[protected], informed to me that the said items are not in stock and another 10 days will be available. This was the similar reply when i contacted in june to october' 2016. I am their customer...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Ajay Bhandwalkar
from Bengaluru, Karnataka
Report
Copy

Service and the rude customer service

Address:Bangalore, Karnataka, 560020
Website:www.medplusindia.com/contact.htm

Its a Shame to see the kind of service that Med Plus is providing as I have been customer who is buying medicine from the Med Plus since 2 years.

The Med Plus located in Kumara park, Bangalore location is providing pathetic service. One of the person by name answered the call and said that he shall be getting the medicines by today afternoon, but when called at 3:30 PM today, he says he shall get in the evening and disconnected...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
YASHWANTHB
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misguided by staff and refuses to exchange product

Address:Shimoga, Karnataka, 577201
Website:Medplus.in

Medalist shop which is located at vinobanagar shimoga. We went their to purchase Sizon tablet and asked to give only 4 tablet. The staff member told we can't cut the sheet you have to take whole sheet if want. Then The staff misguided without giving the bill. And when we are asking for exchange the product with other tablets next day. They are refusing and asking for the bill next day ..
they are putting the amount to their pockets...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Simsim
from Chennai, Tamil Nadu
Report
Copy

Medicines purchase. Amount twice collected

Address:600040
Website:Medplus

I purchased medicines from Medplus medical shop opposite to Ayyappa temple Annanagar Chennai 600040 for Rs.2474.50 on 7.9.2016 through my KVB Debit card. I find that the amount is twice collected from my account due to rough operation of my Debit card by your staff. Pl.therefore arrange to rectify and arrange to advice my bank to cancel excess Debit made. Thanks. S.Ramachandran...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
BNprajapati
from Valsad, Gujarat
Report
Copy

Medicine purchase order id 1509180

Address:Mehsana, Gujarat, 384160
Website:denabank

My a/c with dena bank has been debited but no payment received by the co.

Cyber receipt date:01/09/16 12:04:07 pm
_
Transaction details _ account number :[protected]
Transaction date : 01/09/16
Transaction amount : (Inr) 2, 422.76
Transaction type : dr
Transaction description : trtr/[protected]/[protected]:24:00/ub...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sampathkumar vs
from Chennai, Tamil Nadu
Report
Copy

Erratic behaviour of employee mr prakash

Address:600100
Website:Medplus

On 9th this month I have ordered the following medicine for online booking
1 lantus 100 cartridge 2
Glimisave m 2 60
Atorva 10 mg. 30
Diatral cap. 30
On receipt of SMS for delivery today I called on your bazar road, Madipakkam branch. But to my dismay he billed one cartridge alongwith other medicines. When I enquired that I made 2 cartridge .
Mr Prakash made another bill for lantus with 10% discount...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kkagga
from Bengaluru, Karnataka
Report
Copy

Fraud staff and rude behaviour

Address:560016

Today i went to buy medicine to medplus store located in ramamurthy nagar main road. (Tin no:[protected], storeid:inkablr02098). Invoice number :[protected].

As part of the items, i have taken fol g2 plus tab of 2 packs and both with same batch number acr1056 which mrp is 164.60 but while billing they entered different batch numbers as acs1033, acr1056 and charged 162.90 and 148.14 after 10% discount. My wife was trying...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:600092
Website:medplusmart

Sir/madam,
My order id 1143948 for amount rs.1, 607.17 dated 27.6.2016 was not delivered correctly to the store. i had made online payment. i had to cancel the order due to incorrect delivery. medplus ccexecutive promised that the amount will be credited in 7 days. i have still not received the payment. please look into it and resolve this issue as it is already overdue....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
A Alwin
from Aluva, Kerala
Report
Copy

Non delivery of ordered items

Address:600071
Website:medplusindiamart.com

I have ordered medicines online on 07.07.2016 at 5.50 pm.
My order no. 1209109. i needed the medicines to use from today morning.
But so far the pickup medicine message not received from the medical
Store. today morning at 9am i called [protected] and informed the non receipt of message. i got a reply that after verifying they will inform me. as i did not get any information regarding the delivery of the medicine i oncebr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
ubi
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wincit-m tablet not available & careless service of your staff

Address:Dakshina Kannada, Karnataka

Since your shop started in press club urwa market mangalore i am your member & my membership no is
5430497. Famous skin docter mr. Sudarshan hegde
Adviced me tablet wincit-m for alegic problem.
Since 15.06.16 iam requesting your urwa shop for this tablet & they are replying me roodly these tablets are not supplying by your med plus co.
I am surprised because this drug is availble in small medical shop in mangalore....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
2
2411madhu
from Delhi, Delhi
Report
Copy

Duplicate bill issued

Address:Bangalore, Karnataka, 560026

Hi There,

I purchased medicines and duplicate bill was issued due to printer issue. On requesting for original bill the request was refused. I'm now unable to submit bills for medical claims..

Tax Invoice number[protected]

Date of purchase - 08/06/2016

Mobile no - [protected]

Thanks
Madhu...
Helpful
7 other people found this review helpful
7 found this helpful
Write a comment
Report
Copy
S
Sanjay Maddy
from Perumbavoor, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Arrogant sales man on asking y they give Vicks tablets instead of my change

Address:600082
Website:www.medplusmart.com

Medplus store in thiruvikanagar chennai 82

I got my tablets and costed 96
So i had to get my balance 4rs and I had payed 100 Rs
They demanded me to buy Vicks tablets
So wen I asked y they are not giving my changed
The salesman arrogantly said that I have to get change or told me not to come to their store ..

This is not the first time happening for the chmage issue
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
november01 2013
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No response upon initiating refund of medicines

Address:500044
Website:www.medplusmart.com

I have ordered medicines worth 3200+ on medplus online store for my grand mother. Due to her sudden demise the medicines went unused. Through an e-mail ([protected]@medplusmart.com) i explained all the reasons for returning the medicines and asked the concerned department of medplus to initiate refund. The agent called me once and promised about taking further course of action but didn't turn up. I sent e-mails to follow up on the status of the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sathyan Marimuthu
from Chennai, Tamil Nadu
Report
Copy

Return and purchase of other medicines

Address:Chennai, Tamil Nadu

My name is sathyan. My customer id is 1060143. I am purchasing medicines from the medplus retail store at new colony, adambakkam, chennai 600088 for several years. As my physician has prescribed a different drug i wanted to return few medicines and buy some other medicines. Therefore on 18th when i visited the store and enquired about returning the medicines, one mr. Rajasekar has replied very politely to bring the medicines along with the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kammar
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

More then 30 hours still i am unable to get the medicines

Address:Bangalore, Karnataka, 560082
Website:www.medplus.com

Hi...
I am vasudev r.K

More then 30 hours still i am unable to get the medicines

[protected]@medplusmart.com

From: [protected]@medplusmart.com
To: [protected]@gmail.com
Date: tue, may 31, 2016 at 11:00 am
Subject: medplusmart order confirmation
Encryption: standard (Tls) learn more
: important mainly because of the people in the conversation.

May...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy