Meesho Complaints & Reviews

Order no.[protected]

I ordered pencils of Rs 674. Meesho delivered me wrong item. i complaint with meesho they arranged pickup. Next day pickup boy came and denied to pickup the product and told me that product is not matching ( jab product wrong hai to match kaha se krega meesho walo) . then again i contacted to customer care then they creat non qc customer return. again pickup boy came and denied and told me that product is not matching. Then again i contacted to customer care and they told me that according to our customer policy we can not arrange return the product. meesho did the fraud with me. please refund my money. first they send wrong item then they denied to return the product. this is messho's business strategy.

Order id[protected]

First they deliver wrong product and after this i complaint for this on customer care they creat a pick up . pickup boy denied to take pickup because of product is mismatch. jab product hi wrong hai to match kaha se hoga product ka. iske baad customer care waale bolte hai ki company ki policy hai return ni ho payega. please refund my money

Order id:[protected]
First they deliver wrong product and after this i complaint for this on customer care they creat a pick up . pickup boy denied to take pickup because of product is mismatch. jab product hi wrong hai to match kaha se hoga product ka. iske baad customer care waale bolte hai ki company ki policy hai return ni ho payega. please refund my money and return your wrong product

Order id:[protected]_2
First they deliver wrong product and after this i complaint for this on customer care they creat a pick up . pickup boy denied to take pickup because of product is mismatch. jab product hi wrong hai to match kaha se hoga product ka. iske baad customer care waale bolte hai ki company ki policy hai return ni ho payega. please refund my money

Please dont buy from this vendor.and from meesho in general for pendrive as all the 128gb pendrive I bought are not original.the chip is changed to china company make and the speed will be very slow and capacity with proper working is only half of the original or sometimes even less than that. instead of buying this buy a genuine one in other sites.

Also don't buy the same item twice or in bulk as they will send all orders in one package with only one material and others missing. There is no option to return or get money if you material is not delivered but says delivered.

Also the promotion they have is a scam too.as I waited till 2pm to go for one material which was 380 for 99 ruppees and after few days I say in their app they have cancelled that material. When I checked they said it not available, then why make people wait for hours to get the promotion only to know that it can be cancelled anytime.

I raised a complaint to meesho but they said they can't do anything if the material is missing. so please don't buy same item twice or in bulk from meesho then you will lose all the money as I did. I am going to quit meesho from now on.as they are really cheating customer like this.

Dear Sir/Madam, I have purchased a saree order ID[protected]_1 on 10 Mar 23. Saree delivered on 15 Mar 22 which was a wrong product. I have raised a return request 15, 16, 21 Mar 23 but till to date item not picked up. I have paid my hard earned money Rs 607.So I request you to pick up wrong item and refund my money back. Ordered item and received item photo is attached for your reference.

Order id[protected]

first meesho send me worng product. i raised complaint then they arranged pick many times. Pick up boy comes and reject product and told me that product can't match. then again i raised complaint with meesho they told me that because of QC failure we can not return your product. please refund my money.

Odered two suit for rs 1375 on dates 18th march for which I recieved garbage. Trying to get ordered product or refund but they are not helping any way.

I ordered two suit sets 18th march however instead of that got garbage.tried to complain in customer care and requested for actual ordered product or refund.but they are not ready to help.
I tried to explain multiple times. But they harass their customer. They don’t tracing poking what their business partner packing and delivering to the client.
Please help in getting my money back.
Total amount of order is rs 1375.
Their executives are not knowledgeable one says they can’t return.another one says will get money in 24 hrs however no return.

Order ID:[protected]
AWB: M[protected]
I have recieved garbage product instead of the product i ordered . I have been asking by refund for the last seven days but the my issuse is not been resolved . i recieved one sweater of child and one scraf and yellow dupatta.fraud has been done with us
.. i want My money back . please 🙏 refund my money..many times my request was cancelled by the mesho. Couple of time pick up boy came but refused to take the order with them saying that product is not adequate. When I talk to customer care on mesho they are saying we cannot refund your money back... I am requesting you refund my money back as soon as possible.

Order ID[protected]
Product delivered but not showing delivered in the app. hence, unable to return. On calling customer care multiple times, no resolution received from them. Even their seniors are not picking the call. Want my refund asap

I am writing to report an incident of fraud that I experienced with one of your delivery boys. On 23/03/2023, I placed an order through the Meesho app and received a notification that the delivery would arrive on 23/03/2023. When the delivery boy arrived, I ask to cancel my product and for that he asks me OTP and I give him my OTP, After some time, I see that my UPI Id has changed.

I request that you investigate this matter and take appropriate action against the delivery boy. Please let me know if you require any further information from me to process my complaint.

Thank you for your prompt attention to this matter.

Sincerely,

Juthika Ray

Meesho ID- [protected]
Order Id[protected]_1

I ordered a dress and 2 red bridal dupattas from Meesho on 19 & 20 Jan, 2023. I received my order on 22 Jan and 23 Jan, 2023. But I received the bad quality products for which I entered the return request and then on 27 Jan, 2023 my parcel was received by the pickup boy from shadow fax but he did not give me any slip nor did he send me an SMS for pickup. And then he took my parcel and cancelled the return. I still haven't received my refund. The pickup boys' contact number are [protected] (Prabhakar Tiwari) and [protected] (Nikky Anshul). Product id's are - Sub Order ID[protected]_1 Sub Order ID[protected]_1 Sub Order ID[protected]_2. I have complaint to meeso app, but everytime they generate ticket ids. There are so many ticket ids shared by them but no result till now. Ticket ids are 62288816, 60696753,[protected] [protected],[protected],[protected]. Meeso, refund my money. XPRESSBEES, Shadowfax Courier and Ecom Express refund my money.

I received an old saree of 50rs instead of 673. customer care is not ready to return. not even confirm the return policy. ask her so many times about the return policy but she repeated only she doesn't know the policy.

meesho only support the seller but did not even give a reason for NO RETURN.all are uneducated executives without any knowledge.only repeating RETURN NHI KAR SAKTE again and again.

please provide a proper resolution to this.

the seller has so much negative feedback about the wrong product but still your executive support only SELLER.

I had ordered one dress of 1800/- in the month of Dec22. I had received the product and cash on delivery also given at the time of purchase. on second day I have returned order on the meesho app. but after wards on their app it is showing order is cancelled. I have done many calls and many emails to meesho but still i dont receive any refund. Now recent as per their mail received they are accepted their mistake and are ready to give my refund but still i did not receive any payment.

Hello All,
We ordered "Syon Square lock cap" from Messho on 8th Feb but delivered the wrong, damaged used product on 18th Feb. We have called customer care more than 20 times to replace or refund the money, but they take the request and arrange the Robo call for pickup. The call says do you want to rearrange the pickup or cancel, but no action from Messho team.

Are you willing to replace the product or return the money if not I will proceed with legal actions from our end. Please find attached call logs, and screenshots for your reference. Complaint Number :[protected] &[protected],

With Regards
Madhavi

On Sat, Mar 25, 2023 at 12:50 PM Meesho wrote:
Hi Madhavi,
Thank you for getting in touch with Meesho Support! We've made note of your concern. Use the complaint/ticket number provided below for future reference. We will address your concern at the earliest
Ticket No:[protected]
Your Escalated Order Number: Order Number :[protected]

Disclaimer: This is a system-generated email – please do not reply to it. If you have any queries please reach out to our support team through the "help centre" in the Meesho app.
Regards, Team Meesho

I had ordered a combo pack of cotton dress ( 2 pc) for kids which was delivered by Meesho with wrong sizes. I had requested for an exchange and pick up on 14th march vide Ticket No:[protected] but inspite of reported follow ups, no response is received yet.

Order number[protected]
Date of incident -14th march, 2023
My number - [protected]

I had ordered a footwear and it was prepaid one and i was working far the delivery person asked me a otp to deliver the product and till now he didn't delivered it he didn't attend the call

I have ordered 4 products from Meesho from a seller (Pragati Handicrafts). One was ordered on 11 March, 2023 (order I’d[protected] & other three were ordered on 12 March,[protected]. But I received only 1 product on 15 March IN A SMALL BOX WITH TAG OF ALL FOUR IDS, AND LATER THE STATUS OF DELIVERY OF ALL FOUR PRODUCTS.

How can 4 larger decoration pieces be fitted into a small box?

I raised the complaint on the same day and has been following the same with no avail.

Though I have provided all the relevant evidences to them yet Meesho rejected my claim for refund with no proper reason.

My missing orders are:
1.[protected]_1 (Pragati handicrafts lady with basket home decor- pink).
2.[protected]_1 (Pragati handicrafts lady with basket home decor- green)&
3.[protected]_2 (Pragati handicrafts dog showpiece for home decor- standing dog with plate).

I have received only 1 of the orders of[protected]_3 ( Dog showpiece for home decor showpiece- sitting dog with basket).

I have all the emails of conversations where the customer care executives have taken no pains to address my issue. They neither called me back for clarification for claim rejection, nor emailed me the details. They sent the same email time and again. I received only one call from executive Kamlesh who told me to bear all the losses as Meesho won’t help.

I have the video o[censored]nboxing the received box but it’s not uploading due to size issues. Is there any email I’d where I can send the same along with other proofs?

Kindly refund back all my hard earned money. You can take back your only delivered product with original packaging for reference.

I placed a order on Meesho on 14th march Water purifier and on 17th march it was delivered to me when I opened the box there were pieces of wood and thermocol inside then I contacted customer care and they made a complaint on the of 18th march 11:41pm they issued refund .. but now it’s 23rd of march and I haven’t received any refund from Meesho when I call them they put me on long hold they asked me for bank statement I provided them but now they are putting me long holds 36minutes and long .. putting mental pressure on me I’m so much stressed please help me
Order id[protected]