Meesho Complaints & Reviews

I AM A SELLER ON MEESHO. Meesho is cheating us. The products which we get broken then we put their claim on meesho, in that claim we share videos and photos to meesho. While opening the packet, we click its video and photo. It is clearly visible in the video that we have received the product broken or wrong product but even after seeing all these proofs, Meesho rejects all our claims. I have all the videos and photos against them, so you are requested to take strict action on Meesho.

My item was said to be delivered on 17th June but till now the status is at delivery center. Please kindly go through this issue and resolve it.
AWB No. - [protected]

I raised a return request of a saree because saree quality was very poor, on 22 may I got a message from meesho that we will do pickup today please keep the product ready after that meesho pickup person called me @5.25 pm he told me that I am coming for return so he came to my door and I given him the product, but still I didn't get the refund 740 rs, and I called to meesho customer care so they are denying that pickup not done so we can't help you on this, we can arrange the pickup and after pictukup we can refund, so please tell me where I bring that saree and give them, already I given the product, the person whom I given regularly come to deliver product of meesho, I have cctv footage if you want I can share, please help me to refund my money, and this is not 1st time this type of thing happened 3times with me from meesho, now a days meesho delivery service are very disgusting, two times there person taken otp from me and not deliver my product, two times I lost my money, and meesho team deny to help me, they are sending people taking otp and not deliver the product, sending people for pickup and taking product from customer and refund the money.. in this day meesho is becoming a fraud company, they showing something in their app not giving other product, please do some necessary action, I lost somuch money in meesho please this time help me to refund my money

Hi

I'm chrisha Thapa I had ordered 5 products order no- Sub Order ID[protected]_1,
Sub Order ID[protected]_1, Sub Order ID[protected]_1, Sub Order ID[protected]_1, Sub Order ID[protected]_1 total sum 1251/- with UPI/MEESHO COM/[protected] on 31st of May 2023 for which I haven't received any payment confirmation from meesho .My bank has deducted. The amount and it's been 12 days I'm trying to reach out the correct t source to resolve my proble. But the help center has been very unsupportive spoken to executive Vandana, Amitabh, Deep out which Deep has been very argumentive and is been pushing the blame on bank

Just for your f.y.i have spoken to bank executive and they have confirmed that it been transferred if there would have been any mishap I would have received the return of amount within 5-7working day

I need you to kindly draw your attention on my problem as it's been 12 days now I'm struggling .If the situation prevails I would stop my purchase from your website also would circulate this issue to others about the service and support provided .

Looking forward for quick response

I have ordered in meesho on 11 march 2023
[protected]_1 &[protected]_2 of 1040(520+520)
when I received package i have received both the order in single package as[protected]
When i open the package it has garbage bag and empty

When i have raised complaint they refunded the 520 for a single order out of two

Iam after company from 3months they gave me UTR NO[protected] for remaining 520 rupees order but that never credited and bank doesn’t have any information about this UTR

Attachments
* Proff that they said we will provide full refund but they didn’t
*bank statement of payment and refund (520)
*remaining months statements
* tweeter screenshot

Sir i have received missing product
Order id[protected]_1
[protected]_2
I have attached a video o[censored]nboxing..sir kindly help me with the refund of my product as its expensive..ur team is not accepting my request..pls do soemthing to maitain our trust in meesho

I had ordered a maternity top for myself, however I got admitted to the hospital in emergency and the product got delivered in my absence on 2nd June2023. Yesterday I came back home & opened the package to find torn rags inside instead of the product I had paid for. I was shocked. I tried to contact the customer care but they were quite insensitive and unhelpful. They kept saying " it is not our policy to return after 7 days, sorry for the inconvenience " without actually trying to do anything
or even realizing that they are cheating the unsuspecting & trusting customers. It is a very sorry state - of- affairs and I m surprised how do companies like Meesho have the brazenness to cheat customers so openly. And leave them to suffer & bear the brunt of it.

I have ordered a night suit on 31st May in meesho. I have paid by online payment. The order is not delivered until now. And amount is not return

I am not able to login to meesho app. I have 3 orders pending. I am not able to return them. When I contacted customer care they said my account is blocked. They didnt give me reason for blocking also they didnt mention me how to unblock. How can I get my refund ? I dont want their product. Quality is pathetic. I made full extra payment for all type of returns still they are saying nai hoga return. They are scam/fraud.

I have ordered a shirt on meesho on 31st May 2023. During payment, the amount of RS 315 got deducted from my account but the order is not placed on meesho.

I need the refund of the amount deducted.

I contacted the customer care support but they didn't resolve my issue.

Please check and help me get the refund.

I order2 set of cotton straight printed long kurti with palazzos on 2th June 2023, 10:16 PM. the total amount of two set of kurti is 994rs after discountThe supplier of the product is RJ Handicraft .
The product was delivered on 6th june 2023, 11:55 AM . I received the package from the courier boy . I opened the package and i got only one set of product but i ordered two quantity after some time I raised complain against the less quantity of the product but the complain not raised by the Meesho then I calls the customer support and tell the problem and they say they did not helped us. I tried so many times but they not helped us . ...
I want my money back or otherwise Meesho give me missing quantity of the product

I ordered some products from Meesho and ordered return for 3 products. The delivery guy came, scanned the products and showed the total cost as Rs.560 and took all three products, but when I checked later the company only refunded Rs.186. When I approached, the company said, approach delivery guy, the guy asked to approached Meesho, but finally both didnt take responsibility of the product or the cash. I finally spent a day distressing about the issue. I would like to get my refund back.

I have ordered 2 sets of doors and windows curtains from Meesho app and it's how's delivered on 28th May but neither I have received the OTP nor the product. I haven already registered complaint however there is no resolution yet. There are two tickets
#[protected]
#[protected]
Meesho should understand that my money is not for your charity. I have ais for the product and i shud receive it or else refund my money back.

It is a request regarding my order that was placed on the 18th of May Order Id:[protected]_1 on Meesho. I've received a different product as I had ordered curtains and somehow I received doormats. My order costs Rs. 954. I raised a return request but the courier boy denied to accept the parcel as he said that the product doesn't match the picture. And after contacting customer care service they are continuously denying to accept the return request as the supplier is saying that he had sent the correct product and he can't accept the return. I'm continuously trying for four days for my refund.
I've all valid proofs of items that I have received with videos and pictures. I want to return the wrong product that was delivered and get my money back...

I have ordered ashirt on meesho on 31st May 2023. During payment, the amount of RS 315 got deducted from my account but the order is not placed on meesho.

I need the refund of the amount deducted.

I contacted the customer care support but they didn't resolve my issue.

Please check and help me get the refund.

I have ordereda shirt on meesho on 31st May 2023. During payment, the amount of RS 315 got deducted from my account but the order is not placed on meesho.

I need the refund of the amount deducted.

I contacted the customer care support but they didn't resolve my issue.

Please check and help me get the refund.

I was ordered 4 products last 31st May 23 Amt deducted from my Ac Rs - 1170 but still order not confirmed I want refund my Amount urgent basis ASAP..

Fyr here am Attached all the Amt debited proofs and order Details am attached kindly do the needful ASAP ..

Received empty box, not taking back, not taking complaint

I am writing this complaint letter to bring attention to a distressing issue I recently encountered with a purchase made through the Meesho platform. Despite being promised a full refund for a missing item in my meesho consignment, I have only received a partial refund, which I believe is both unjust and unsatisfactory.

On 15 May 2023, I placed an order with Two ( 2 ) Quantity for Cotton Gray Pink Bed Sheets Order ID :[protected].
for One Order Quantity = 1 Single Bed Sheet + 1 Pillow Cover
For Two Order Quantity = 2 Single Bed Sheet + 2 Pillow Cover

I received it on 20 May 2023. Upon receiving the package, I was disappointed to find only One Order Quantity ( 1 Bed Sheet + 1 Pillow Cover ).
While it Should be 2 Bed Sheets + 2 Pillow Cover as per my Two Order Quantity.
Total Cost I have paid Rs 346 at the time of placing order.
I immediately raises return request for this item with choosing Missing Item Option. I also reached out to Meesho's customer support team to report the issue and request a resolution.

I provided all the necessary details, including the order number, the missing item's description, and supporting evidence such as photographs. The customer support representative assured me that they would investigate the matter and initiate refund for the missing item.

However, to my dismay, when the refund was processed, I noticed that it only accounted for a portion ( Rs. 173 Only ) of the total value of the missing item. This discrepancy has left me feeling cheated and frustrated, as I was expecting to receive the full amount paid for the item that was never delivered.

I would like to emphasize that I have been a loyal customer of Meesho for a considerable period, and I have always regarded their services as reliable and customer-oriented. However, this recent experience has shattered my faith in their commitment to customer satisfaction.

I firmly believe that as a consumer, I am entitled to receive a full refund for the missing item, as it was a direct result of Meesho's negligence or mishandling during the order fulfillment process. It is not acceptable to offer only a partial refund when the mistake was clearly on the part of the company.

Moreover, I have diligently followed all the necessary procedures, provided the required evidence, and have been patient throughout the entire process. Yet, I find myself faced with an incomplete refund that does not adequately compensate for the inconvenience caused.

Therefore, I kindly request the Consumer Forum's intervention in this matter. I seek your assistance in ensuring that Meesho honors its commitment to providing fair and satisfactory resolutions to its customers. My expectation is that the missing item's full refund will be promptly issued, along with an explanation for the discrepancy in the initial refund amount.

I have attached copies of all relevant documentation, including order details, correspondence with Meesho's customer support, and proof of the incomplete refund, for your reference. I trust that the Consumer Forum will take this complaint seriously and act in the best interest of consumers like me.

Thank you for your attention to this matter. I eagerly await a favorable resolution to rectify this situation and restore my faith in Meesho's commitment to customer satisfaction.

Yours sincerely,

Bandana Kumari
Gurgawan Colony
Tilhar, Shahjahanpur UP
PIN 242307
E-Mail : pawan85.[protected]@gmail.com
[protected]

I had order a product from Meesho online shopping platform but the product was not so good. So i returned it and requested for a refund from them. When i placed the order I made payment with a different account but due to some reasons I had to close my account. On the same date I informed to meesho that I had closed my account so please refund the amount at another upi id which i had updated on his app on the same day 28th april, at that time they agreed and told me okay we will refund you on the updated upi id or we will credit the amount in your wallet but they didn't do so. I had complained to them so many times but they replied the same thing that they give me refund on the earlier account on 12th may. After so many discussions I went to my bank and asked them to print a bank statement. After paying the fee of Rs. 118 I got my bank statement and there is no transaction of refund from meesho becuase my account closed on 28th april then how they will credit the amount in an closed account. so now, I want my refund and the charges that I had paid for the bank statement. I am attaching all the necessary documents with this.