Meesho Complaints & Reviews

I am trying to reach meesho as I am getting wrong return for my product
Ex. If I send suit in return getting tshirt...
I tried their steps but again it keep on giving error...
I have lose who is going to take care of it...

I have ordered some products from meesho but got wrong products then I requested for return but I didn't get any reply from them also I have some prepaid pending orders and now meesho has blocked my account. Now I am not able to access my account at all. And my 3000rs gets wasted.

Dear, I had taken a combo of 2 pen drives from Miso company, whose order id was[protected]_1, the company sent HP company's duplicate poor quality pen drive in the parcel, which was absolutely fake, which is of no use. I had filed a return complaint to the company, the career boy refused to take the pen drive, saying that this pen drive is of HP company, while I want to take back the pen drive of Fascio company.
And he left without taking pen drive return, I am very sad due to this poor working of MISO company, I have not seen such poor service till date.

We order "PCK CRAFT WOODEN WALL SHELF - Free Size" Quantity - 1 nos from Meesho which is sold by Nikhil, Jaipur (GSTN - 08CXMPN9649B1ZY).

We order above item but they delivery some plastic key hanger to us and meesho refuse to return this parcel will wording that supplier have sent correct item and they have proof of it but denied to share same with us.

Order Details:-

Order No[protected]
Invoice No - jktzp241648
Invoice Date[protected]TIme - 08:22:15)

We need refund and return of this wrong item.

Hello, i order a sofa cover with cushion covers rs6400/
Customer received item on 15th aug 12:30 pm via pocket ship
Aw number M[protected]
They did not updated the status yet
Now they didnt update the status as delivered
How can i get my margin
Please help me
Cushion covers are not liked by customer they want to return them
Please update the status of product
Please

I ordered a slipper worth Rs 473 on August 14 by 10.00 am money was deducted but order is not placed.. please refund my money back

My refound is not recceive for my account so
plz i request my money send my account detiles..

Hi
I am SHReddy ur customer, currently out of India, accidentally i got my meesho account deleted on my moblile phone with ph no [protected], how can i log in to my account becoz i need to order now.
can u send otp om this whatsapp no or on mail id [protected]@gmail.com

My order is 4 but recived in two so kindly resolve the issue and refund the money

I have order car rain visor from Meesho and received a defective product, but after submitting return request meesho is rejecting my request and consumer helpline is not responding properly. Please consider my complaint and take necessary action.

Thank you.

Hi,

I am a seller on Meesho. I received a customer return by Xpress Bees on 14th July 2023 for SubOrder ID[protected]_1. The product received in the return was wrong. The original product sent was a pair of binoculars, however, I received back a used charger. I shared all proofs with Meesho regarding the same. The pictures of the bills, unpacking video and the the product images were shared as it is. However, my claim was rejected. I raised multiple tickets regarding the same Ticket ID:[protected] but it was not resolved and my claim was not approved. With the proofs it is quite evident that incorrect product was returned.
Please help with this matter.

I placed an order on 28th july which was ordered for 3 sarees received on 2nd august in which only 1 saree was received i raised a complaint regarding that but my complaint was rejected and i haven't received my payment back yet Is

Hi Sir/Mam,

Recently ordered one item through "Meesho" application, it was delivered successfully on 10th of August 2023 through "Express bees" delivery partner and I tried to raise the request for return but now it is not accepting the pick up from same address which we used for delivery.
Same thing raised with Meesho customer center to arrange different delivery partner to pick the return but simply they are saying try to change the different pincode where the delivery partner able to pick the item and I have to go there to hand over the order item if they will call from that particular location which is not possible for me.

And they suggested to do self courier this is also not possible for me and same thing I conveyed to Meesho Customer care and I requested them to arrange the different delivery partner but they are not doing.

And I reached them via chat as well but after some time they are disconnected/ended the chat without giving the solution.

Just am requesting you to take an action against Meesho Management as they are not providing proper information or solution.

If any customer ordered items any Ecommerce sites they should take ene to end responsibility to clarify the customer's queries at the same time customer satisfy about their Service but Meesho is not like that.

My humble request please take my request into consideration take an action against Meesho Management.

Thank you in advance.

My Issue is I am a seller in meesho I am receiving 400 orders daily but I am blocking pockethip courier partner then orders also automaticaly start in pocketship my pending order is 400 under not picked I am also Raising a tickerts but no solution provide please check this case and solve my problem as soon as possible

I ordered Maroof Steel (Sports) Stainless Steel water bottles (Pair or 3). on dated 06 Aug 2023 10:37 AM, total 14 qty i ordered (14*3=42) and i paid 4242 rs via online mode on dated, on dated 9th Aug 2023 i received only 1 qty(Pair of 3), rest 13 qty(39 water bottels) i haven't received. when i complaint this issue to Meesho customer care, they denied the refund, even though they are not sending rest of the quantity. Please look into this issue urgently and provide the resolution. Attached is the invoice details and video which i made while received the parcel from courier boy.

Thank you for getting in touch with Meesho Support! We've made note of your concern. Use the complaint/ticket number provided below for future reference. We will address your concern at the earliest

Ticket No:[protected]

Your Escalated Order Number: Order Number :[protected]

Meesho is cheating people by first displaying return available. They will simply cheat by selling second rated or used product and mention items as non servicable for return. I bought a product (Name: Yays women dress on ) on 24th june and received damaged product on 2nd july. When i initiated return on 2nd july i was told return is not servicable for my location. However i stay in hyderabad at the city center. I raised a complaint via help center, i was told service person will reach my area. Howeve this never happened and when i contacted them again they are now saying we have crossed return time lines. They simply dragged it till that time and saying they cant initiate return now.

Delivery service is available but pick up service is not available for the product when raised the return.. when ordering the product they showed "all returns" they didn't showed that pickup is not available

I ordered a product from Meesho which I did not like as a result I put it for return on 11th July. Almost a month after that its still not picked. I have raised a complaint 5 times, and it didn't resolved yet. They said they tried the pickup but I was not available at my location, which is clearly a false thing. What's more surprising is I received another order from the same day I received an sms stating I was still not available at my location. Clearly nobody is attempting a pickup.

ORDER ID :[protected]

Ordered 6 sarees on Meesho via
Order Id:[protected] on 17th july 2023.
However, on the date of delivery, 23th July, only one saree in a single package was delivered. When we provided the OTP, all the 6 were marked as delivered. The one saree which was delivered was a wrong one as well. We immediately reached meesho chat support on the app, they asked us to raise a refund immediately, which we did.
Ticket no.[protected]
. A few days later, a collection agent came and collected the only saree which was delivered. After a couple of days another collection agent came to us asking for the remaining sarees which were not delivered in the first place.
We tried reaching meesho support via emails and phone calls but none of them are replying or even acknowledging. The people who attend the call listen to our complaint, say that they are checking it and put us on hold for a few minutes and the call disconnects automatically. We have been calling and also raising callback requests multiple times everyday for the past 10 days. They don't listen to the query at all and just put us on hold or disconnect stating there is a technical issue. It's very frustrating.
Having been a go to app for my family's shopping, this delivery negligence and lack of customer support is very degrading.

Whether it's meeshos delivery partners fault or meeshos own fault, the lack of support seems like fraud. Now I have no sarees, meesho has my money, no option to raise a refund as the support is very bad.

I have emails only. no photos

I made 2 purchases on Meesho on 5th January 2023 and I did not like the quality of the product so I opted for the refund option and they picked up the 2 items from me but made refund for only 1 item and since then I have raised several complaints in Meesho regarding the same but they ignored my request. It's been almost 8 months now since I made the purchase but no solution has been provided to me . I'm attaching details of the product below.
The order ID for those 2 products was[protected].
Order detail- BLUE DENIM JEANS FOR WOMEN WIDE LEG
Order delivery date 12 January 2023
Order placed- 05 January 2023
Refund amount- Rs 666
Sub Order Id[protected]_1