Meesho Complaints & Reviews

Hi Team,

This is related to two products in order placed on meesho. I have requested a replacement of a jeans the delivery person got the jeans however never uploaded on system. They never share any slip after request too. Though it was a rainy day and dwlivery person came on bycycle I didnt make him wait however the result was they harrashed me by calling 20 times in a day early morning pickup call for the same product i already handed over and informed the same to their concerned employees.
I waited for almost 2-3 months but no result received. I am sharing bill as well.

2nd item was top which was placed for 2 quantity, I got the one out of 2 so I raised the complaint for the missing time. And i requested a replacement for the 1 i received but the customer care team was not listening that the order was miasing and 1 too is not delivered and payment has been done.

I am really disappointed as it happend earlier as well but as a customer and being a married women we don’t get mich time to write a complaint.

Now I am looking forward for a resolution from ur end as it is not about only money it is about the scam they are doing with the cuatoners and harrasing them by calling numver of times nd not delivering the correct quantity and product.

Please do the needfull. Sharung the required payments and orders number.

[protected]_1 Sub order ID

[protected]_1 Sub order ID

Regards
Aakriti

I am seller on meesho, I am selling stationary products, one of the product was returned as a missing items(fake reason), sub order number is :[protected]_1. My product was green color envelops of 50 Nos and weight of package was 125 grams, price was Rs:109 including shipping fee, for this product meesho is charged me Rs:1071 for return shipping fee, and raised many tickets still not response and closing the ticket as call not connected but my number is in working, I want my money back

I ordered a Rayon Anarkali gown from Meesho order id[protected] on 26th July. I received a package today 2nd August at 10 am. There were multiple envelopes inside and finally in the last package inside there was an old saree. I immediately booked a return request as “Wrong product received” but the pickup man refused to pick up because “the product was not the same”. Obviously. That WAS my reason for returning. I spoke to customer care and they said they can do nothing and there is no escalation mechanism. This is straight out fraud. Please help me get my refund.

I I have ordered for 2 packets of auravita-cz through Meesho.
each packet consists of 2 bottles of 30 tablets costing Rs.244/-
I paid rs.488-/- for 4X30 tablets.
I received a package which is having only 60 tablets(30x2) costing only rs.244/only
I should gave received 120 tablets (4x30) as I paid rs.488.
This should be solved immediately.
either another 60 tablets had to be supplied (2x30)
or rs.244/- to be refunded.

do it fast
Thanks and regards
[protected]
EMail-natarajan7.[protected]@gmai.com

Dear Team
Please note pickup for refund against order id[protected]
Was done on last saturday on 8th july2023, i received message also that refund of Rs282 is successfully transferred on 8july2023 but did not received the refund yet actually.

Please find attached screenshots and do the needful.

Regards
Deshbandhu Kesari
Mo.[protected]

Dear Sir/Madam,

I am writing to file a formal complaint against Meesho Technologies regarding an unresolved dispute regarding a recent purchase from their platform. Despite my numerous attempts to seek resolution directly with the company, I have been met with unsatisfactory responses, and my consumer rights have been violated. I kindly request your intervention to address this matter.

On 14/07/2023, I placed an order on Meesho's platform under order ID[protected]_1 for a dkurta set priced at INR 769. Upon receiving the package on 22nd july 2023, I discovered that I had been sent a completely different and incorrect product. The item I received bears no resemblance to the dress I ordered, indicating a clear error on the part of Meesho.

Immediately after discovering this mistake, I contacted Meesho's customer support to request a return and refund. To my dismay, the company consistently denied my return requests, asserting that they had sent the correct product. They even asked me to cancel the return request and create a new one, only to block my ability to initiate a return altogether. This arbitrary and unfair treatment has left me frustrated, helpless, and without a resolution to my problem.

Also when they generated a return request with no quality check...still they sent photos from the catalog to the delivery partner for quality check and thus he didn't pick the product up.

As a consumer, I have certain rights that should be protected. Meesho's actions have violated the following consumer rights:

1. The right to receive goods or services that meet the advertised standards and specifications.
2. The right to a refund or replacement if the received product significantly differs from the one ordered.
3. The right to fair and reasonable treatment as a consumer, including respectful communication and prompt resolution of complaints or issues.

In light of the above, I kindly request your assistance in resolving this dispute. I am seeking the following remedies:

1. Facilitate a full refund of INR 769 to my original payment method, as the incorrect product received was a result of Meesho's error.
2. Ensure that Meesho acknowledges their wrongdoing and provides a written apology for the inconvenience caused.
3. Take appropriate action against Meesho to prevent similar incidents from occurring in the future, including implementing stricter quality control measures and improving customer support practices.

I have made multiple attempts to resolve this matter with Meesho directly, but their unwillingness to address my concerns and honor my consumer rights leaves me no choice but to seek your intervention. I trust that the Consumer Care Forum will thoroughly investigate this case and take the necessary steps to ensure a fair resolution.

I have attached copies of all relevant documents, including order details, communication with Meesho's customer support, and photographs of the incorrect product received, for your reference and consideration.

Thank you for your attention to this matter. I look forward to a prompt response and a resolution that upholds my rights as a consumer and restores my faith in the consumer protection system.

Yours faithfully,
Tejaswi Mishra

Order ID[protected]
I ordered wallet and belt quantity 2 but i received 1 quantity so i raise a exchange request i clearly mentioned about quantity issue . Then 25 july 23 received exchange product this one also 1 quantity then i decided to return. I raised return request i got refund of one quantity only.
Thank u

I have ordered and paid for Womens tranding kurti with pants but, I received one top which is totally different from my order. Then I put a return request, but Meesho pickup is not done yet, they are saying that they will not accept the product.
I want my money back.
This is the order ID[protected]

I ordered a chikankari kurta set from meesho on 14 july 2023. It got delivered yesterday. And on opening the package i got a saaree in it...that too a torn and stained saree. I contacted messho help centre immediately but it was of no use. She asked me to call 2 hours later. I called them in the evening again. He told me to initiate the normal return process with thw wrong product received option. I did it but today morning the delivery man rejected the pickup. I contacted help centre again and he told me if my return section in the app doesn't show 'product missing in the package' option..they can't help me. I updated the app and initiated return with 'didn't receive the product' and added images of the saree. But it wasn't showing on the app when i clicked check status. I repeated the whole process again but still it wasn't showing up. Please help me.

Sub Order ID[protected]_1

Meesho did not deliver the product and did not refund the amount. I ordered 8 quantities, but they only delivered one quantity and marked the remaining delivered.
Name: Women Premium Night suit grey
Sub Order ID[protected]_1
Name: Women Premium Night suit marron
Sub Order ID[protected]_2
Name: Women Premium Night suit blue
Sub Order ID[protected]_3
Name: Women Premium Night suit Navy blue
Sub Order ID[protected]_5
Name: Women Premium Night suit mustard
Sub Order ID[protected]_6

Name: Women Premium Night suit pink
Sub Order ID[protected]_7
Name: Women Premium Night suit red
Sub Order ID[protected]_8
Meesho delivered one quantity out of 8 and did not deliver 7 quantities and marked them as delivered
Date of purchase 16 July 2023

E-commerce - meesho

Meesho did not deliver the product and did not refund the amount. I ordered 8 quantities, but they only delivered one quantity and marked the remaining delivered

please help me and refund my amount

Meesho did not deliver the product and did not refund the amount. I ordered 8 quantities, but they only delivered one quantity and marked the remaining delivered.
Name: Women Premium Night suit grey
Sub Order ID[protected]_1
Name: Women Premium Night suit marron
Sub Order ID[protected]_2
Name: Women Premium Night suit blue
Sub Order ID[protected]_3
Name: Women Premium Night suit Navy blue
Sub Order ID[protected]_5
Name: Women Premium Night suit mustard
Sub Order ID[protected]_6

Name: Women Premium Night suit pink
Sub Order ID[protected]_7
Name: Women Premium Night suit red
Sub Order ID[protected]_8
Meesho delivered one quantity out of 8 and did not deliver 7 quantities and marked them as delivered
Date of purchase 16 July 2023

E-commerce - meesho

Meesho did not deliver the product and did not refund the amount. I ordered 8 quantities, but they only delivered one quantity and marked the remaining delivered
please help me and refund my amount

Incident Details:-

I ordered the Night Suit for Baby girl on 12.07.2023 at payment online mode .Product received at 18.07.2023 and when we open the packing, found defective product as per attached below image .Then, I raised the return request but they did not pick the request and did not process the Return request .Kindly processed the request as soon as possible .

Sub order id[protected]_1

Desirable Resolution-Refund after defective Piece received.

Clint-Meesho Online site

I purchased a Top Name: TPB PATCH and Sub Order ID[protected]_1
from messho. After delivered, I realised that the size is not correct so I returned it. The return was scheduled for 18 July, but it was pickup on 19 July.
Also the returned pickup is not reflecting on my meesho app..
Following person came for the pickup.
name: Laxman rao
Mobile :[protected]
When we called the pickup person, he told there is some technical issues, he will update it later.
Still it is not reflecting on the portal.
Kindly check and initiate the refund process as soon as possible..

Today morning 20/07/2023, I received an order from meesho on my name and address which I didn't placed. Order no. Is[protected]_1. I paid Rs. 590 for the same. I am trying to contact them for return and refund of this order. Tried calli g them but they dont support on customer care number now so I wrote 3 mails to them till now but they don't care to reply. I received a system generated mail saying Email support is closed. I didn't ordered this product and there is no customer care support from Meesho. So I am very pissed off and need a resolution. Kindly help me in getting the refund.

Hi Team,
I have ordered 4 items on 9th july 2023 in Meesho.I received 3 products on 14th july which are totally wrong and used items and one product is still pending to receive now my account has been blocked. For which I have called to customer care, they are saying that many of the products has been returned due to which your account has been blocked permanently. "once the account is blocked we can't do anything its helpless".
Although I have already drop an email to their escalation team but yet to receive any update from them. I just want that I want to track my ongoing orders and refund status. And want to return poor quality product. Actually they should warn or block on my upcoming orders but I must have access to my existing orders.

So team looking forward to your support. Please help here.
Registered Mobile No.[protected]

Regards,
Asritha

Hello

I have ordered item through online shopping with Meesho Website and paid for the same thru’ my credit card on 8th July. Login ID : [protected]

But there was no update regarding the order in the meesho application and no information on delivery details. (Online payment discount 20 and non refund discount[protected] = 467

but there was no response till date and when i called the customer care, they are responding irrespectively.

Ganesan Krishnamoorthy,
+[protected]

Meine mens printed boxer mangvya tha but saree aa gyi hai delivery man number is [protected] plz solve issue

I order a saree from meesho sambhalpuri jacquard silk saree worth 1157/- with order I'd[protected]...I received wrong product with different color .I order red color but I receive pink color.I want to return this product but the delivery agent deny to pick up my order sue to mismatch of color. Please take necessary action .

I have not registered my email as a supplier on Meesho, but someone is using my email [protected]@gmail.com to register as a supplier in Meesho and I am getting regular emails, i want my email removed ASAP

I have bought a saree from Meesho but the product delivered to me is completely different and of low quality. I have tried to return it thrice but everytime delivery boy denies to take it and cancel my return. Even the customer care services are ver poor and they are straight away denying to help me out with my problem. According to them the product delivered is correct. They even misbehaved when I asked them to divert my call to higher authorities, they put my call on hold for 30 minutes and sometimes they hang up in between.