Meesho Complaints & Reviews

I am very disappointed with meesho customer care service they never reply or response back on time. And one more thing to add is such a poor delivery by there courier partner . my order was ready from the last 3 days but no body came to pick that up neither they call when we call they cut the call or do not pick up call . Because of that reason my already 3 orders has been cancelled. If it is going to continue the same way i am not going to continue my business with meesho anymore. And when i raise ticket and get the call they do not have any answer of that and they will say they will exclate the issue and you will get the call but after that they will be no response and they will close the ticket without giving any response.

Wrong advertisement charges of 4800 without our permission

I purchased clothes by order ID[protected]_1 DATED[protected] but after complaint for quality and fiting issue the denied to return and pick up the product.

My pickup order has not yet been picked up. Ive registered complaint with their customer care three time. Sharing the awb number R[protected]FPL

I ordered five pieces of shirts and I received one lady top and sticked an invoice that four shirts in the package and I replaced the order and contacted costomer care and now they're mailed that as per our guidelines we are unable to process the refund or replacement

Need to change the number please i trying so hard to reech you yarr please do something or give me delivery boy number

I have received the package from meesho which is not ordered from me Or my account I have paid 599rs for this order which I was saving for my pay leter bill i called the customer care on the same day they told me to drop a main to meesho i have dropped mail and i got a call saying that they will be receiving my refund amount within 2 to 3 days it's been 1 week still I'm not getting respond on this and again I tried to call to the customer care 4 times they are repeating the same dialogue that thy have some technical issues can't check my ticket which is raised from me
And now I have to pay my pay leter amount of 1700 thy have charged 100 for late payment I have 1100 with me but which I paid for not my courier if thy refund the amount I could have pay the bill on time bcz of there Negligence I got 100rs fine and I have not got refund as well
I don't want to pay any single penny bcz it's completely there mistake
Kindly look into the matter

I need refund as well I dnt want to pay any extra charges on my bill

I ordered a saree from Meesho but I received an empty package. I asked delivery executive to take it back but he refused to take it back and asked me to raise a complaint. I contacted Meesho support several times and I approached via social media platform Twitter and shared video proof but still they are not ready to deliver the product or reimbursement. I got cheated by the seller or the delivery partner but here Meesho is not taking the reaponsibility.

I made a purchase of 5 sarees on the Meesho app, but I only received 2 of the sarees, even though the billing indicated that there were 5 sarees in the order. The order IDs for the 2 received sarees were[protected]_1 and[protected]_1, but I did not receive the sarees associated with ID[protected]_1. Upon contacting Meesho customer service, a missing complaint was registered with ticket number[protected] and they informed me that the amount(Rs.774) would be credited to my account on 31.03.2023. However, I still have not received the money. When I called Meesho again, they requested that I provide my bank statement to reveal my account details, which I am hesitant to do as it contains private information.
I would like to resolve my complaint as soon as possible.

I ordered a saree from meesho and an empty package has delivered. I asked delivery executive to take it back but the person refused to take and asked me to raise compliance. I got cheated, I don't know who did this? Is seller made the mistake or the delivery partnership? Meesho is not ready to deliver the product order or reimbursement. I contacted several times to meesho support and approached via social media platform Twitter and shared the video proof as well but I got the below response:
"We regret to inform you that we will not be able to accept your claim that you have received Garbage & Empty Box for Order ID:[protected].

We regret to inform you that your claim is not eligible for reimbursement. After a thorough review, we have determined that your claim does not meet our established criteria and guidelines for claim resolution and reimbursement.

We regret the inconvenience it has caused."

I have ordered a Avenger keychain 30-March-2023 but 6-April-2023 Delivery boy handover blanks packet . I have open the packet but no keychain inside the packet

I Ordered A Product In Meesho On 3rd March And Delivery Was Supposed To Be On 17 March And When I Tracked The Location It’’S Showing In Guwahati, It’s Been More Than 15 Days . I Have Talked With The Customer Service Of Meesho Thrice But It’s Always The Same Result And I Cannot Cancel As It Is Prepaid. I’ll Be Really Thankful If This Situation Can Be Solve By The Earliest.

I have worng product and reaturn not responde.
i orderd fancy satin lehenga.

sub order id :[protected]_1

Bedsheet was sold through Meesho Supplier by Blossom Exotic, Ahmedabad. Product was dispatched as per order. In transit, product was cancelled by buyer and was supposed to be returned back to us. But, after raising various tickets also. No one is responding on Meesho & they are closing ticked without solution.

I had ordered a blue and yellow chikankari kurti from Tehzeeb Chikan Handicraft.
Order ID:[protected]_1
Order ID[protected]_2

The seller is such a big SCAMMER that instead of 2 kurtis, he sent me ONE kurti, that also a completely different and incorrect kurti. I initiated return of this product four times but the delivery boys refused to pick up the package all four times because of product mismatch.

I called at Meesho customer care multiple times stating them about the missing product and product mismatch, and asking them to initiate a return from their side under Non Quality Check (QC) so that the item can be returned. None of the customer care executives initiated the return under non QC even after assuring me of the same.

Now the customer care executive is telling me the item can't be returned. And for the missing item, the refund you had initiated, now you are refusing that as well. What kind o[censored]nprofessional behaviour is this? Or have you opened Meesho to cheat people by keeping such sellers and non-cooperative customer service.

Is it my fault that the seller cheated me and sent me one item instead of two and that also a wrong item? Why will I bear the cost of the item which I didn't even order?

Strict action should be taken against such sellers.

None of the Meesho customer care executives cooperated with me or helped my case. I have been harrassed by the seller and Meesho executives a number of times when I seeked for a solution. This is day light robbery by Meesho and the seller and the worst part is I have never in my life faced such a customer care service where wrong assurance was given and now finally no action is being taken for this. The customer care is refusing on my face to give a solution.

What kind of service is this Meesho? How can you go back from your mail when you assured in written about the reimbursement?

This kind of cheating and harrassment can't go on.

Please initiate the return of the product under non QC immediately and refund my amount immediately.

I will have to start writing on social media handles about this cheating business and planned harrassment and raise this case at consumer forum if you don't take action on this immediately.

Thanks,
Anwesha Mukherjee
anwesha.[protected]@gmail.com

Had ordered for kurti- Anarkali Sub Order ID[protected]_2 Pink colour

I have not received the product, though mentioned as delivered..i was assuming that the product will arrive.To my surprise, the product is marked delivered..Your customer care is not responding to my issue..pls resolve on priority.

To my dismay, the customer service team refused to take the complaint stating 7 days has crossed.. When i have not received the product, where is the point of 7 days.. absolutely ridiculous.

The customer care team is not ready to listen..only jumping to confirm..their rules, policies does not allow after expiry of timelines..

Requesting the consumer forum to take note of this..& arrange to refund my amount paid for the kurti

On 15th March 2023, at 8.01 AM ordered a Saree I paid the product online. On 20th March 2023 at 1.28 PM they cancelled my product and got a message you will get the payment within 5-6 days. Today it's 3rd week and I not received my payment. I called help centre they told after 48 hrs you will get the payment but not received yet. Today I called them but they are not responding they said they have insisted the payment but I didn't get my payment. I don't know what to do.

I had ordered mobile back cover from Meesho in March 23 whereas I recieved Empty box .On the same day, I have registered complaint, but irrespective of several mails and phone calls, I am always provided24-48 hours and neither refund nor any action has been taken, It is now going to be one month from 3rd April

I bought a dress from Meesho and its color was pistachio green but I got a pink color dress. From the day I got it I got it on March 29th.The delivery boy who came to pick it up told them that their application was showing green color and did not take it back.When I called Meesho and complained, they said return one more and they will take it. So I gave returns 5 times but same color issue every time I didn't go with the delivery boy. Every time I complained to Meso, they said that it will be ready for return next time. But I am not getting any help from Meesho and I am begging you to help me

Order ID:[protected]
Awb No:- M[protected]
I have an kurti in meesho and they have sent a waste material in the package and I raised a complaint and they simply rejected it .Also contacted customer support multiple times. They are just keeping the call on hold for 15min and ending the call. Some people are transferring the call and no one picks the call.
I have ordered the product for 708 rupees and they have sent an dirty garbage material.
I want proper resolution.please look into this