Meesho Complaints & Reviews

Return was picked up but pick up status is still not showing on app even after 3 days

Dear Sir,
This is to inform you that the Meesho has invalidly bocked my account even without informing or any kind of intimation for the same, further when I contacted the customer care executives from the company they are just saying that you have more returns and due to this your account is now blocked permanently. Further, the company's customer care executives are even more reluctant for assisting customers by neither escalating the issue nor providing customer with a solution they are just wasting time. Further point to note that the return facility is provided by the e-commerce companies for the benefit of the customer to avail return facility in case there is any problem with the product delivered, any defective or different product delivered, and this should not be a reason for blocking of account and if yes it can be so the customer should be given a reasonable opportunity of being heard or at least intimated for the cause and should be given time at least to have its data deleted from the Meesho portal and systems like banking details, its address and other details taken by the company as part of login requirements.

My Name is Diksha Syal. The order was cancelled by the supplier himself. I have't received my refund since last 15 days. The following are the details.

Order ID:[[protected]]
Registered No. [[protected]]
Email ID: [diksha.syal91]@gmail.com

As per Meesho, the refund is already processed on 20 feb, 2023 however i haven't received same. I also registered the complaint on meesho customer care with ticket no.[protected] but no resolution is there from there end.

Dear Consumer Complaints Head

Meesho is doing fraud delivery. I have ordered 2 product cost is 176 and 187 but didn't get any product when i have complaint to meesho so meesho executive is saying product has been delivered on 26 feb 2023 but when i have checked on mobile 27 feb so i saw product is delivered then i have complaint to meesho on 27 feb 2023 now meesho executive is saying your products have been delivered we can't help you but i said if your delivery company are saying product has been delivered so give me any proof because we didn't get any OTP and calls from the courier side. so they are saying we can't give you any proof and your resolution has been completed. Day by day increasing these type cheating from the ecommerce website hand so please look that issue in serious way because my payment method was prepaid.

Date of complain 27 Feb 2023
Mobile Number [protected] (Meesho Username Mobile Number)
Meesho Complain Number[protected], 60427373
One product Order ID Sub Order ID[protected]_1
Secon Product Order ID Sub Order ID[protected]_1

Hi
I have order some product from meesho. Order number or AWB number : [protected], tracking no.:[protected]. Now i want to change address.

Current address:
Near Imagein hotel
Simlipada
City :Angul
Pincode -759122
Odisha
Mobile: [protected]

New address:
Near Imagein hotel
Simlipada
City:Angul
Pincode-759123
Odisha
Mobile: [protected]

Arasi Soft Tissue Banarasi Silk Dharmavaram Pattu Exclusive Edition Designer Saree
I ordered the following product."Name: Arasi Soft Tissue Banarasi Silk Dharmavaram Pattu Exclusive Edition Designer Saree
Saree Fabric: Tissue
Blouse: Running Blouse
Blouse Fabric: Tissue
Pattern: Zari Woven
Blouse Pattern: Same as Saree
Net Quantity (N): Single
Sizes:
Free Size
Country of Origin: India". "And this product is not the same what I ordered and it is also a damaged item.Hence scheduled for return.and a delivery boy came around 10.30 AM on 5/3/2023(sunday). And he behaved as rude with foul language and with abnormal action. Finally he left the product with us and challenged by giving a threat warning. Kindly take necessary action against him and also resolve the product issue.
With warm regards

I have paid the amount 192 for ordering a bottle. Still the order is not placed in the list. Kindly check into give my amount back. Each penny worth for us. I haven't marked earlier complaint as resolved. It automatically changes to resolved. Please dont do this. My issue haven't resolved yet

Ordered Bottles and paid 192rupees. Amount paid via gpay and debited. But order not placed. Kindly look into and refund us back. Each penny worth for us. Please give us refund

I bought kurta set but got something else and when i initiate the return courier guy cancelled return everytime and said he can't pickup the parcel until the product image is showing in his phone and he can't pickup otherwise his salary got deducted.i have initiate return so many times but got same result so last i try to exchange it but they cancelled that as well.i talked to customer care so many times but they said that the parcel is not going to return even i message them on instagram and they assure me to help but did nothing and the same pickup guy said same things to me .he ask me otp everytime and cancelled the order return.i loose my money and order both and they ain't help but only give me lots of stress.please make my parcel return and refund my order.

I ordered a pair of shoes but got sandals. Raised a return request on 18th Feb 2023, but still the product not picked for return. Also every time the request in cancelled automatically.
Please assist asap

1. Delivery wrong item but no return.
2. 1 order pickup But refund amount missing.

I ordered jewellery set from meesho but my order was cancelled by meesho. When I called to customer care, they told me that product is out of stock.
This is not fair because when I ordered the product, product was available.
So I want that product.

Order Id[protected]_1

ORDER NUMBER:
R[protected]FPL
ORDER FROM:
MEESHO
CURRENT STATUS:
CANCELLED
ORDER DATE:
25 JANUARY, 2023

https://tracker.shadowfax.in/#/track/47B207210C13E1ED63E39471D2A834FB/Rev/

I have ordered a dress and received painting gloves for which I have complained and asked to exchange many times to meesho. The pickup partner came once and said the product problem is not mentioned to them and therefore he cant pick up the wrong product from us. And after that whenever again I complained and placed exchange request the exchange request is cancelled by the pick up partner.
Please help me with the situation as nothing is happening from Meesho.

I had successfully returned electronics item (Hair straightener, dryer and trimmer) as it was of poor quality and had missing accessories. Order worth Rs 728. It was returned on 11-Feb-2023. But despite successful return and processing of refund by Meesho vide ID#M... the amount is not refunded to my source bank account and also my account got flagged by meesho. No refund received. Had talked with Meesho customer care several times like Brijmohan just now but they are not responsive and professional. Hence, please credit my amount to my bank account.

I had successfully returned electronics item (Hair straightener, dryer and trimmer) as it was of poor quality and had missing accessories. Order worth Rs 728. It was returned on 11-Feb-2023. But despite successful return and processing of refund by Meesho vide ID#M... the amount is blocked and also my account got flagged by meesho. No refund received. Had talked with meesho customer care several times but they are not responsive. Hence, please credit my amount to my bank account.

Hello team,
I am a meesho Customer, mu account us suddenly deactivated with any notification, I have around 20 order worth (4000 Rs) already placed which are not yet delivered nor the money refunded for that. Also few items for pick up and few exchanges those are also not yet taken care. Meesho has taken my complains but no action yet.

Please help.

Regarding the order id[protected] where I have ordered a suit and when received order, found a scrap( photo attached).

We haven't expected the same action from meesho which is a trustable app.

Very disappointing services, I will advise to everyone not to purchase from meesho.

Please let me know how to get this issue resolved, don't expect the refund because the supplier who delivered this kind of scrap, can't pay the money back.

Requesting meesho team to take action strictly on this and refund the money.

Thanks,
Himanshu

Return happened but no slip given no refund given
Only mental torture

They not delivered expected delivery date I need this product so I ordered but delivered . package is already in my city last 2days but not delivered worst company very disappointed

I ordered a product but delivered totally different product. I initiated return but pickup guy refused to pickup and told me to get customer support. I called customer support, they initiated return and again pickup guy refused as they are not matching with the product to be returned in his phone. I called customer care again and this happens for 3 times after which customer care agent told me that they can’t return this order as they are not matching with the policy of the company. These are the relevant information, date of order 4/02/23 & order ID[protected] and order ID[protected]