Meesho Complaints & Reviews

Had ordered for kurti- Anarkali Sub Order ID[protected]_2 Pink colour

I have not received the product, though mentioned as delivered..i was assuming that the product will arrive.To my surprise, the product is marked delivered..Your customer care is not responding to my issue..pls resolve on priority.

To my dismay, the customer service team refused to take the complaint stating 7 days has crossed.. When i have not received the product, where is the point of 7 days.. absolutely ridiculous.

The customer care team is not ready to listen..only jumping to confirm..their rules, policies does not allow after expiry of timelines..

Requesting the consumer forum to take note of this..& arrange to refund my amount paid for the kurti

On 15th March 2023, at 8.01 AM ordered a Saree I paid the product online. On 20th March 2023 at 1.28 PM they cancelled my product and got a message you will get the payment within 5-6 days. Today it's 3rd week and I not received my payment. I called help centre they told after 48 hrs you will get the payment but not received yet. Today I called them but they are not responding they said they have insisted the payment but I didn't get my payment. I don't know what to do.

I had ordered mobile back cover from Meesho in March 23 whereas I recieved Empty box .On the same day, I have registered complaint, but irrespective of several mails and phone calls, I am always provided24-48 hours and neither refund nor any action has been taken, It is now going to be one month from 3rd April

I bought a dress from Meesho and its color was pistachio green but I got a pink color dress. From the day I got it I got it on March 29th.The delivery boy who came to pick it up told them that their application was showing green color and did not take it back.When I called Meesho and complained, they said return one more and they will take it. So I gave returns 5 times but same color issue every time I didn't go with the delivery boy. Every time I complained to Meso, they said that it will be ready for return next time. But I am not getting any help from Meesho and I am begging you to help me

Order ID:[protected]
Awb No:- M[protected]
I have an kurti in meesho and they have sent a waste material in the package and I raised a complaint and they simply rejected it .Also contacted customer support multiple times. They are just keeping the call on hold for 15min and ending the call. Some people are transferring the call and no one picks the call.
I have ordered the product for 708 rupees and they have sent an dirty garbage material.
I want proper resolution.please look into this

1st week of march had applied to run ad on 8th march had asked to stop by raising ticket on 9th march got reply it has been stopped from that day till 31st march 2023 have been charged with 5000 rs but no solution for same .. get call from customer care saying it will take 24-48 working hours to solve we have raised to higher authority but its all fake kindly help to give solution

Sp Fashion
Surat

I ordered 3 similar products but got only one product from the seller and Meesho Customer service said they will raise the complaint in 5 min once it is marked as delivered, but now they are saying to wait 24hrs.
Order Number:[protected],[protected],[protected] shipped together with awb [protected]. Courier: Xpress Bees.

But they charged and took the whole amount.

I had ordered 2 Kurtis from Meesho in Feb'23 whereas I recieved only one qty on 3rd march'23. On the same day, I have registered complaint, but irrespective of several mails and phone calls, I am always provided24-48 hours and neither refund nor any action has been taken, It is now going to be one month from 3rd march.

I am writing to put in a complaint against Meesho Customer service advisors.My name is Nevil Vora.
I had ordered shoes against which I had received a body wash.
I raised a return request immediately but the pick up agent refused to take the product as it was incorrect.
I then called the customer service and they placed a return from their end, which again the delivery agent cancelled as he was aware it was incorrect product.
Then i got frustrated and i called the CS team and was advised, not to cancel the pickup request so that the delivery boy doesn't have any other option but to take the product.
This time the delivery boy did not come at all and again cancelled the pickup.
This pissed me off totally and I decided to take it forward with a manager at Meesho.
I called the customer service team 4 times on Thursday out of which all the times I was given different information.
Moreover, I was kept on hold for 1 hour every time and the line was disconnected while transferring me to supervisor. It is suprising that there are no supervisors to attend customer, and i became very upset where such a big company does not have customer satisfaction policy, and nor customers have the right to raise a complaint on the call as all the advisor said they cannot raise any type of complaint.
Lastly one advisor, tried to help me but I still couldn't get a resolution.
I told him to raise a complaint for me which he was not ready to do as well.
Now I am completely disappointed with the service as well as the product.
I wish I had never installed Meesho in the 1st place.

Hello Sir,
मेरी पुत्री Divya Borana ने date[protected] को Meesho online shopping से 2 girls dress (Pretty Morden Women Dress), 1 medium and 1 small size का order (order no[protected] किया था. order cash on delivery था. हमने dress का packet लेकर 540 रुपये delivery boy को दे दिए, लेकिन मेरी पुत्री ने जब packet को खोला तो केवल एक ही dress (small size ) मिला. हमने अपने पर अजीब तरह कि ठग्गी महसूस कि, जेसे meesho company ने हमारे साथ ठ्ग्गी कि हे. मैने भी कईबार online shopping कि लेकिन इस का बुरा अनुभव नहीं किया. जब हमने return के लिए request डाला तो, return amount only 270 रुपये देने का मेसेज शो हुआ तो हमने pick करने वाले boy को packet नहीं दिया. और comapny customer care पर बात करने कि कोशिश कि लेकिन कोई भी सही ढंग से संतोषजनक जवाब नहीं मिला. इसलिए मुझे मेरी पुत्री कि तरफ से online compalint डालनी पड़ रही. मेरी आपसे request हे कि आप meesho से एक dress size M दिलवाए या return पर पूरा cash दिलवाए. meesho online shopping ने हमारे साथ cheating कि और मानसिक तौर पर परेशान किया हें. अगर meesho problem solve नहीं करता हे तो में यंहा Pali Rajasthan में local लेवल पर consumer court में एप्लीकेशन submit करूँगा. ताकि लोगो के साथ इस तरह धोकाधड़ी न हो. एवं एक विडियो बनाकर social media पर भी डालूँगा ताकि इस तरह कि online shopping meesho से न करे.
धन्यवाद

I made a purchase of two product from Meesho and for one I receive a wrong product ( instead of 1266 value product I receive 20 rupees product) and for other one I receive 1 quantity instead of 6 and Meesho not resolving my issue. They don't have customer support, they call on their convenient and hold the call.

My product delivery date is 23 march 2023, but still the product is not delivered. file complaint 3 times but all in vain. all customer care executive are totally helpless.

Dear sir/madam
मेने एक meesho से फुलपेंट ऑर्डर की थी जिसका order I'd:-Sub Order ID[protected]_1 है जो मैने 7मार्च 2023को की थी मुझे 22मार्च को पार्सल Recvied हुई. लेकिन जब हम पार्सल open की तो Wrong Size था . जब हम Retun requst करने गई तो Cancelled दिखा तो Meesho Customer care में कॉल करके उनको सारी बात बताई.तो उनके तरफ से बोला गया आप ईमेल में इमेज सेंड कर दीजिएगा . आपका Problem solve हो जाएगा . लेकिन आज तक मेरा problem solved नही हुआ.

... आज जब हम Meesho Customer Care में फ़ोन की तो उनके तरफ से बहुत ही अभद्र भाषा में मे बात किए और बोले आपका problem Solve नही होगा . आपको जहा कंप्लेन करना है कर दो . मेरा कोई कुछ नहीं उखाड़ सकता है
... कृपया कर आप मेरी मदद करें...

Juli jha
Muzaffarpur Bihar
[protected]/[protected]

Meesho delivered me completely different and wrong product. I raised complaint then they arranged pick up 2 times but pick up boy came and reject the product due to product not matched with pic, how product will matched while they sent the completely different product. then again I raised the complaint with Meesho they told me that because of QC failure we can not return your product. Meesho is now cheating with the customers and become fraud.

Order ID :[protected]
Order Placed : 24 Mar 2023

I had received a garbage box and i had register a complaint about garbage box but i have not received refund from meesho yet

I placed an exchange order of 2 quality dated 22 March 2023. The delivery boy picked up 2 quality products. But I got 1 product in March 28, 2023. 1 product is missing. I spoke to your customer service representative they said your pickup is not showing there but they said we can't help you at all. I have exchange service but the product has not reached me and the refund payment has not been done.

Order no.[protected]

I ordered pencils of Rs 674. Meesho delivered me wrong item. i complaint with meesho they arranged pickup. Next day pickup boy came and denied to pickup the product and told me that product is not matching ( jab product wrong hai to match kaha se krega meesho walo) . then again i contacted to customer care then they creat non qc customer return. again pickup boy came and denied and told me that product is not matching. Then again i contacted to customer care and they told me that according to our customer policy we can not arrange return the product. meesho did the fraud with me. please refund my money. first they send wrong item then they denied to return the product. this is messho's business strategy.

Order id[protected]

First they deliver wrong product and after this i complaint for this on customer care they creat a pick up . pickup boy denied to take pickup because of product is mismatch. jab product hi wrong hai to match kaha se hoga product ka. iske baad customer care waale bolte hai ki company ki policy hai return ni ho payega. please refund my money

Order id:[protected]
First they deliver wrong product and after this i complaint for this on customer care they creat a pick up . pickup boy denied to take pickup because of product is mismatch. jab product hi wrong hai to match kaha se hoga product ka. iske baad customer care waale bolte hai ki company ki policy hai return ni ho payega. please refund my money and return your wrong product

Order id:[protected]_2
First they deliver wrong product and after this i complaint for this on customer care they creat a pick up . pickup boy denied to take pickup because of product is mismatch. jab product hi wrong hai to match kaha se hoga product ka. iske baad customer care waale bolte hai ki company ki policy hai return ni ho payega. please refund my money