Meesho Complaints & Reviews

Recieve different product and return not by meesho.
Order number[protected]

I ordered shoes for women and paid through gpay and the amount was deducted from the bank. But the order is not placed in the order section.i need a refund as soon as possible.

I ordered shoes on meesho ...i paid through gpay and the amount was deducted from bank but order is not showing up in the order section.please resolve my issue and provide me with refund as soon as possible.

On 02/12/2022 I had placed an order of 5pack each pack containing 2 curtains and Paid Rs 3520 online.
Sellar sent 7 curtain pack each containing 1 curtain. Recieved on 06/12/2022. I requested return and return was picked up next day. I returned All what I received.
On 08/12/2022 I received a refund of Rs 704.
Again on 26/12/2022 another refund of Rs 2112 was sent.
Thus total refund till today 17/01/23 Rs 2816 sent by Meesho and received by me.
Now the remaining[protected] Rs 704 is not being refunded.
I had made more than 20 calls and dozens of Emails but not getting any positive response.
Kailash Nath Singh
Mob [protected]

Hi Team,

I had placed an ordered for kids red scooter on January 7th. with sub order id:[protected]_1, But Meesho delivered completely a different product. Kids potty pot on January 14th. I raised a return pickup request on Jan 14th. pickup executive came for pickup next day and said Item is large and I cannot pick it up because i have small vehicle. I spoke to customer service, and I was told your query will be sorted out...

I have registered complain on 20th December telling the customer care that the product is not delivered to me but it showing delivered on meesho aap. From 21 days I am continously calling meesho but they are just not solving my problem. When I talk to there senior they say give me another 48 hours. Sometimes I get mail that I have registered my complain after 48 hours. I have told 100 times to them that I have registered my complain within 24 hrs . Every time I call them they make excuses.

My name is Shekhar. I have ordered saree from Meesho app. What I ordered on 8th Jan, which cost Rs.1188. And on 10th January I canceled that order. But still the supporter of Meesho sent him the order on my address. And in that too wrong product has been sent which is absolutely useless.
And there is no order ID on that packet, only bar code on the packet. And the amount is - 1188 and the delivery code. I contacted Meesho helpline many times, talked to me for two days but they clearly made up their mind that we cannot help you in this.

I live in Delhi. And I asked for this order at my home address.
Village Address Hajauli Babu K Pura Ballia Uttar Pradesh - 221701.
My mother is very illiterate, she took this order and gave Rs 1188 to the delivery man. I request sir to refund my money. And I wish that this should not happen to anyone again in the future.

Registration Mobile :- [protected]
Email Id :- shekharkharwar [protected]@gmail.com
Order ID :[protected]

Since December 31st every day we are calling meesho about this issue our order is not delivered we have not shared OTP with anyone, they are not trying to understand,
Why don't they enquire the so called delivery person who updated,
And no one is responding properly and not connecting to greivance officer also.

Order ID[protected]
Sub Order ID[protected]_1
Sub Order ID[protected]_2
Sub Order ID[protected]_3
Sub Order ID[protected]_4
Prepaid order placed on 23rd December 2022 and on 31st December. 2022 order status shown as product delivered.
We have not received any order, nor any courier services contacted us and we have not shared any OTP also.

We raised a complaint on 1st January 2023, since then we are getting answer as after 48 hours issue will be resolved, daily we are calling customer service and getting same answer,
When will that 48 hours will complete and without providing any OTP how the product will be delivered
Now no one is responding to my issue and intentionally disconnecting my call.

The mail we received from meesho

Dear Arunakumari,
Greetings from Meesho!
We apologize for the delay in response.
We apologize for the trouble you are having with your Order ID[protected] AWB number [protected].
A thorough investigation confirmed that the delivery executive delivered your order on (31 Dec, ) with an OTP-based authentication method.
During an OTP-based delivery, the delivery executive will only hand over the parcel after verifying the OTP sent to your mobile number. Having received the OTP, the delivery executive has delivered the order.
Please check your inbox (SMS) received on (31 Dec, ) from (Xpress Bees).
In light of all of the above, we consider this matter resolved. Your cooperation would be greatly appreciated.
Security Disclaimer: Be alert! Keep your sensitive information safe from fraudsters. Don't share your OTP, CVV, PIN, password, or bank information online or over the phone. Be vigilant and aware of such calls or messages.
Regards,
Zubair
Team Meesho

We have paid money for the product, we are not getting for free, without delivering the product howcome they say product delivered, and you will be having all the call records check them if any courier agent contacted us or not, and we have not shared any OTP with anyone, after 11 days this is the mail we received.
Hope you will resolve my issue as soon as possible.

Order ID[protected]
Sub Order ID[protected]_1
Sub Order ID[protected]_2
Sub Order ID[protected]_3
Sub Order ID[protected]_4
Prepaid order placed on 23rd December 2022 and on 31st December. 2022 order status shown as product delivered.
We have not received any order, nor any courier services contacted us and we have not shared any OTP also.
We raised a complaint on 1st January 2023, since then we are getting answer as after 48 hours issue will be resolved, daily we are calling customer service and getting same answer,
without providing any OTP how the product will be delivered
After 11days received mail as

The mail we received from meesho
Dear Arunakumari,
Greetings from Meesho!
We apologize for the delay in response.
We apologize for the trouble you are having with your Order ID[protected] AWB number [protected].
A thorough investigation confirmed that the delivery executive delivered your order on (31 Dec, ) with an OTP-based authentication method.
During an OTP-based delivery, the delivery executive will only hand over the parcel after verifying the OTP sent to your mobile number. Having received the OTP, the delivery executive has delivered the order.
Please check your inbox (SMS) received on (31 Dec, ) from (Xpress Bees).
In light of all of the above, we consider this matter resolved. Your cooperation would be greatly appreciated.
Security Disclaimer: Be alert! Keep your sensitive information safe from fraudsters. Don't share your OTP, CVV, PIN, password, or bank information online or over the phone. Be vigilant and aware of such calls or messages.
Regards,
Zubair
Team Meesho
And when complained to help desk received reply as

Dear User,
Our email support is closed and we are no longer operational through this channel.
Now you can reach us without any delay in response. We have now moved to an entirely new "Call-me-back" feature that can ensure speedy assistance in no time.
Please visit the "Help Center" in the Account section of your app, browse through all of the help topics / select your orders and click "Call me back" to receive a call from our support team. We are available Monday through Sunday between 10:00 AM to 7:00 PM and always happy to help. Thank you for being a part of the Meesho family.
To update/ Install the App: click here
Thanks,
Meesho Support

Now no one is responding to my issue and intentionally disconnecting my call.
Hope you will solve my issue.

Don’t waste my time
Every day I get mail from you guys
Your refund amount will be given within 2 to 3 working days! But I haven’t received the refund yet. 29th Dec 2022 to 12th Jan 2023 date over I am long time waiting I am last time request you send my refund I am coming to your office with the police. I am going to file a case in the consumer court right now. I am returning the 6 quantity and I received one quantity amount of rupees 141/- and not received pending amount 705/- and I have call many times and your executive disconnected the call and I am waiting 48 hours 5 times and not giving the solution.

Order ID[protected]
AWB number[protected]

Tracking ID for pickup: [protected], Courier partner: Ecom Express

Hi,
As I raised ticket 56815739 for the wrong return I received instead of
my product, Your team is not processing my refund request.. I have all
the proofs with me. Without my mistake, I'm not willing to lose my
products.. This the Third time I lost and claim not get approved. This
time I'm not going to tolerate. Please get to know whose mistake it is...

Sub-Order ID[protected]_1

I have ordered a necklace form meesho and paid amount via payment and also received a confirmation message regarding amount deduction. But when I opened the meesho app, it was showing that order is not placed. I need to get the amount refund as soon as possible.
Thank you.

Don't waste my time
Every day I get mail from you guys
Your refund amount will be given within 2 to 3 working days! But I haven't received the refund yet. 29 Jan 5 Jan 9 Jan 10 Jan 2022 to 2023 date over I am long time waiting
I am last time request you send my refund I am coming to your office with the police. I am going to file a case in the consumer court right now.
Order ID[protected]
Fastest docket number company meesho - 4130862
I will waiting for your answer

Bengaluru-560103, Karnataka, India E-mail
address: [protected]@meesho.com

I am attachment of bank statement
5 jan & 10 jan 2023 Date over but not receive my refund amount Rs 651
I am long time waiting my refund not receive
Order ID[protected]
I am a free call customer care Meesho customer care not responding not supported wrong information update
Please please solve my problem and send my refund request

Maine ek saari 1407 RS ki order ki thi vo shipped hi dikha tha tabhi usi same price ka order mere naam or address or Aya or Mai le li...or usme fati hui dusri saari hai.. or ab vo Bina delivered dikhaye cancel dikha tha hai..Mai meesho or Kai bar complaint ki hu pr Koi response or action nhi le rhe Maine 1 Jan ko order received Kiya or 2 ko complaint abhi tk kuchh nhi hua plzz Meri problem ko solve kre...

Hi,
I haven't received my refund yet for Order ID :[protected].
I have raised mainy complaints #[protected] regarding this, but everytime they told to wait 48 hrs but didn't get any resolution or refund. It's been more than a month, I didn't get any refund yet.

Please check and issue the refund as soon as possible

Thanks

5 jan 2023 Date over but not receive my refund amount

Order ID[protected]
I was told to wait for two days but I haven't received my refund yet so please send my refund
I was told refund will be initiated within two days but not initiated amount
Returns are not updating in the meesho application.
I am more time call you customer care but customer care not respond and not refund

First case docket number mention
Docket Number: 4130862

Bengaluru-560103, Karnataka, India E-mail
address: [protected]@meesho.com

I am attachment of bank statement
5 jan 2023 Date over but not receive my refund amount Rs 651
I am long time waiting my refund not receive
Order ID[protected]
I am call customer care Meesho customer care not responding not supported wrong information update
Please please solve my problem and send my refund request

55761190CUSTOMER ESCALATION || PICKUP ISSUE || UQMG-630711...

Im a new seller of meesho, my product was taken out by by meesho customer and returning used product..and i raised a ticket with video proof in meesho they not accepting my rto claim and i have lost more than ₹8000 in meesho...

I requested to return product, They picked up product from here but not updated status, but they send one more guy to pick again and he updated status as Reverse pick up cancelled and have not refunded amount yet.
I complaint many time to customer care but they always says wait 24/48 hours. I dropped mail also them with the message which I got after picked up item, but still they are not responding on that.

Please help in same.
Hemant Soni