Meesho Complaints & Reviews

I had Ordered a product from Meesho on 5th July 2022, on 13th july 2022 the status of the delivery is shown as delivered, later on 14th July i contacted meesho help center and raised a complaint saying i haven't received any package, they have responded saying the package has been delivered with OTP service and will be considered a successful delivery. whereas i haven't received any package.

I also tried contacting the delivery partner of Meesho i.e Xpressbees, and have not received any response from them.

Hi,

It's been more than 50 days that I have raised a request for exchange of a product that i have purchased from Meesho. They have pickup immediately within 1 day of request but the exchange product is still delivered even after 50 days not refunded my amount not delivered.

I have been writing multiple emails and calling the support but they keep saying that they will resolve within 4-5 working days but that 4-5 working days has never been completed even after 50 days.

Order ID :[protected]

Sub Order ID[protected]_1

I have received a Duplicate product under Order ID[protected]_1 for Loreal Professional XTenso Care. The supplier was Zara Store and have got the product details checked with the Loreal Team. The Loreal team has confirmed the products are duplicate. Request you to take legal actions against the suppliers as well as process me the appliable refund or genuine product...

I've ordered an brush from your application on 5th of June and I did not like the product much so i asked for taking it back and the product had been taken away and i was asked to wait few days for the money to get credited in my bank account. It has been really long seen my product has left still I haven't received my money back. Please look up to it and resolve my problem.

My product pick up but my refund ammount not issue by meesho

My name is Pragya
My meesho a/c no is [protected]
My Meesho account no. is not login, asking for user verification... what should I do to correct it? Also call is not connecting 3 din se call kar rhe hai lag hi nhi rha hai us no. Se ...I want to return defective orders ..what to do .nd how to cancel my ongoing orders...

Sub Order ID[protected]_1
Sub Order ID[protected]_1

my meesho email...

Hi team,

I have order M size white shirt from meesho and I am received shirt, shirt quality is good but unfortunately that shirt is huge tight then i raised exchange order but I am not received any response from meesho 8 days.

After that I have call to customer care desk and as per her suggestion I am cancel exchange order and reinitiate return order but then I am received response from meesho your return request...

I have ordered an item in meesho online app on 23.06.2022.In app that was showing expected delivered by 02.07.2022. Mostly it is 15 days over for placed my order.Still i have not received my item yet.I called to meesho team number of times.they just took a complaint regarding delay. I have paid an amount od Rs.476 through online mode.order no.Sub Order ID[protected]_1.

Ordered for two quantity but received only one. When returned only the half amount is refunded.

My product delivered on 21st June 2022 but the status not updated on meesho i tried by raising complaint and calling to customer care no use of it
The issue not getting resolved and I want to return my product since they have delivered wrong size
after filing the complaint in consumer forum still issue not resolved can some one help me to prioritise the issue

I had order a Shirt but got another product and i had returned it, but after return i had not got my refund back

I have ordered a saree in meesho on 7th July through bank upi.Amount was debited from account but order was not placed.wn i asked in bank, they told the transaction is sucess..we cannot refund ..details are given below..but the amount was neither refunded nor the order was not placed

Payee Name : Fashnear Technologies Pvt Ltd

Amount : 1235.00

Time : [protected]:45:54 AM

Transaction Type : Pay

Customer Ref No : [protected]

Debited VPA : [protected]@barodampay

Credited To : meesho.[protected]@icici

Debited Account : XXXXXX4344

Remarks : Pay to meesho.[protected]@icici

Reason : Transaction success

Order was placed on 9th of june, 2022
Order ID:[protected]_1 (Trendy Net window curtains)
supplier: Rajat Texo fab
Quantity: 2
delivered on 13th of june 2022

I made the calls for refund request on 15th of june

There was an order placed for curtains with a quantity of 2.
While placing a request for a return of the product, there was by default quantity selected as 1, and I as a user did not select any quantity.
When the return pick-up came, the complete order of 2 quantities was handed back to the pickup boy and they also accepted it.

After the return it takes usually5-7 working days for refund and so when I checked after 4/5 days if refund has been processed or not, it showed that only half the amount is processed. which was 339/- while total amount for order was 678/-.
While raising the same concern to customer care, they kept the call on hold for multiple times and following that the call was cut.
I had to reach out to customer care multiple times and explain the issue again and again to every other customer care that would pick up my call. this was harrassing as they were not able to provide me any solution and as well kept calls on hold when asked to escalate to senior and then eventually cutting the call.

Resolution: I would request the refund of remaining amount 339/-

I Ordered Kurti In Meesho And Paid On 28th June 2022, Order No[protected].
But I Received Some Old Junk Clothes On 4th July 2022. Immediately I Raised Return Request & Refund.

Till Date Neither Return Taken Back Nor Refund Given. Am Following Daily With Customer Care Who Always Says (Like Recorded Msg) That Pick Up Will Be Done In 3-4 Days. But Their Delivery Partner (Xpressbee Courier) Cancel This Request. 3 Times Its Cancelled And Pick Up Not Done.
Now Again I Ve Initiated For Return Pick Up, But It Was Rejected Since The Days Expired. Again Complained To Meesho CC Thro App Who Have Raised Return Request. They Are Not Refunding The Amount Also.
The Following Tickets Raised By Meesho But No Action Nor Issue Getting Solved.

[protected]th July 2022
37779946/ 13thj July 2022
37632366/12th July 2022

Even Though All These Tickets And Many Number Of Times Spoken To Customer Care, Every Effort Is Failure. Please Support To Get My Refund And Take Necessary Action For Cheating Customer.

I've ordered a matte lipstick on meesho and they delivered the wrong product so i put the exchange order request on the app, they took their product but didn't delivered me my product and didn't refund my money as well, they are not picking my calls and not accepting any complaints as well, I've ordered this lipstick last month and I'm still waiting...
I'm very upset with their this behaviour

Dear Support,

Regarding Meesho order number[protected] and[protected].

I am still waiting for refund amount, the product return was collected by Meesho representative on June 23 from my home but still refund amount is not deposited in my bank account.

If in case the refund amount was initiated then please share transaction number so that i can check with gpay or my bank.

Regards
Roshni

Saree was low quality so i issued for return the pickup boy took Saree and update it as not returned. They're not giving money back i tried calling help center they said give us pickup slip but they didn't give us pick up slip either what afraud app

Hi,
I ordered a product from Meesho on 01-June-2022 and the product was received on 07-June. Due to a product issue, we raised a return request on the same day. The next day, this product was picked up and sent back for exchange. on 09-June, received the message that a replacement has been shipped with tracking Id: [protected] through Xpressbees but this product has not been received yet. I am continuously following up with the Meesho team but getting no proper response. Neither they are returning nor refunding the amount. every time they just assure me that my product will be delivered but nothing is working for me.
Now I am completely frustrated after multiple follow-ups and at least I need some proper updates. Please help me out get the refund amount.

this is my last with meesho now due to such a filthy and bad experience.

Hi Team,
I have ordered shoe case from meesho and the item is not good ot is broken from sideways so i have returned the item so when delivery boy came to receive the item i have given the item and he said the same will reflect on your app within 3-4 working days and the you will receive the refund but next day again one delivery boy came and ask for same item so i had told him that the item is already picked so he told me to ask that delevery boy and he mentioned that item is not received but i have already given the item to that boy when i called that boy whom i have given the item he told me that item is received and sended to the owner and you will receive refund within 3-4 days but i haven't received any refund so i complaint to meesho but they are saying item is not picked but i have already given the item. Please resolve my issue.

Sir/madam,
I have purchase en eyeshadow palette for rs. 258, the order id is[protected], i have recieved the broken piece so i request for exchange. I recieved the another piece that is more damaged than earlier. Now i raise the retrun request.. The courier partner has come to pick it up as nd he told that the image that he recieved is not match as the damage peice image.so i should contact to costomar care.
For the last three days i tried to contact, but there is no incoming call from meesho customer care side
Kindly resolve this problem and arrange to return and refund as soon as possible
Regards-
Uma swarnkar
[protected]